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SERVTRAC
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Field service management solution for firms of all sizes
Table of Contents
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SERVTRAC - 2026 Pricing, Features, Reviews & Alternatives
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SERVTRAC overview
What is SERVTRAC?
SERVTRAC is a cloud-based field service management solution designed to help small to large businesses manage their workforce with real-time access to inventory, schedules, equipment history, customer service level agreements (SLAs), and pricing. The solution is based on the Microsoft.NET platform, allowing users to automate tasks and processes.
SERVTRAC allows technicians to gain insight into inventory status, service history, warranty validation, and technical service material, helping users measure customer satisfaction, service call productivity, mobile workforce utilization, and more. The platform's key features include dispatch and scheduling, order processing, financial analysis, warranty and contract management, and invoicing. The mobile workforce management module allows businesses to monitor the location of technicians via GPS, as well as optimize routes, fix rates, communicate with team members, and create schedules using mobile devices.
SERVTRAC offers reporting and analysis functionality, which enables enterprises to analyze data, performance, availability, security, progress, and operation costs via an interactive dashboard, Power BI and KPIs. The platform integrates with various third-party services such as Microsoft Windows Communication Foundation (WCF) Web Services, and Microsoft SQL Server.
Starting price
Alternatives
with better value for money
SERVTRAC’s user interface
SERVTRAC reviews
Overall rating
4.5
/5
11
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.09/10
5
4
3
2
1
5
6
0
0
0
David R.
Account Representative
Sean A.
Owner
John G.
President
James L.
Owner
Sean A.
Owner
Rick L.
VP
Who uses SERVTRAC?
Based on 11 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
- Not enough reviewsSERVTRAC's features
Features rating:
SERVTRAC alternatives
SERVTRAC
Starting from
15000
One-time payment
Crew Control
Starting from
39
Per month
ServiceWorks
Starting from
948
Per year
Zoho FSM
Starting from
25
Per month
SERVTRAC pricing
Value for money rating:
Starting from
15000
One-time payment
User opinions about SERVTRAC price and value
Value for money rating:
To see what individual users think of SERVTRAC's price and value, check out the review snippets below.
David R.
Account Representative
Sean A.
Owner
SERVTRAC support options
Typical customers
Platforms supported
Support options
Training options
SERVTRAC FAQs
SERVTRAC has the following pricing plans:
Starting from: $15000.00
Pricing model: One Time License
These products have better value for money
Q. Who are the typical users of SERVTRAC?
SERVTRAC has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does SERVTRAC support?
SERVTRAC supports the following languages:
English
Q. Does SERVTRAC offer an API?
No, SERVTRAC does not have an API available.
Q. What level of support does SERVTRAC offer?
SERVTRAC offers the following support options:
Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support