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Zoho FSM
5
36
4
12
3
1
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
End-to-end field service management.
Table of Contents
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Find out with a
Zoho FSM - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
Zoho FSM overview
What is Zoho FSM?
Zoho FSM is a field service management platform designed to optimize daily operations on and off the field for various service businesses like Electrical, Plumbing, HVAC, Solar Power Services, Home Services, Roofing, Pool Services, Security System Management, Elevator Services, Telecommunication, Healthcare, Construction, Landscaping, Property Maintenance, Lawn Care, Locksmiths, Custom home building, Handyman, Carpet Cleaning, Painting, Remodelling, Garage Door Services, Flooring, Locksmith Services, Appliance Repairs, Carpentry, Fence Services, Pest Control, Restoration, Spa Services, Tiling, Well Water Services, and Alarm Business.
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Simplify request handling, estimate generation, and work order management. Create service appointments and schedule jobs on the Dispatch Console. View the jobs allocated to each resource on the Gantt chart. Ensure precise resource allocation using live-location tracking and skill-based filters on the Map view. Drive operational efficiency with the Zoho FSM mobile app. Agents can log trips, record timesheets, and access critical information on the go on both Android and iOS devices. Allow sharing notes and images for easy collaboration. Let agents raise invoices, record payments, and schedule follow-up tasks. Support multiple currencies and region-specific taxes for effortless billing. Zoho FSM also excels in asset management, inventory tracking, and performance measurement. It supports automation. Create workflows to automate repetitive tasks. Zoho FSM also integrates with other Zoho and third-party applications
See more about how FSM can be a perfect fit for your business: https://www.zoho.com/fsm/plan-comparison.html
Starting price
per month
Alternatives
with better value for money
Zoho FSM’s user interface
Zoho FSM reviews
Overall rating
4.6
/5
50
Positive reviews
90
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.90/10
5
4
3
2
1
36
12
1
0
1
Erno M.
Owner
Erno M.
Owner
Allen M.
Operations Manager
WILLEM G.
Owner
Laveshnee P.
Sales Operations Manager
Scott F.
Operations Manager
Who uses Zoho FSM?
Based on 50 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Zoho FSM's key features
Most critical features, based on insights from Zoho FSM users:
All Zoho FSM features
Features rating:
Zoho FSM alternatives
Zoho FSM
Starting from
30
Per month
Skimmer
Starting from
49
Per month
Housecall Pro
Starting from
79
Per month
FieldPulse
Starting from
No pricing info
Zoho FSM pricing
Pricing plans
Pricing details:
User opinions about Zoho FSM price and value
Value for money rating:
To see what individual users think of Zoho FSM's price and value, check out the review snippets below.
Erno M.
Owner
Erno M.
Owner
Zoho FSM integrations (9)
Integrations rated by users
We looked at 50 user reviews to identify which products are mentioned as Zoho FSM integrations and how users feel about them.
Integration rating: 4.7 (13)
Integration rating: 4.7 (12)
Integration rating: 5.0 (4)
“Creating work orders from E-Mails to Desk to FSM is an integral part of our workflow.”
Erno M.
Owner
Integration rating: 4.0 (3)
Integration rating: 4.5 (2)
“It is the main key main door main everything to Zoho For my Use case”
“Critical to connect to other Zoho Apps like Calendar. Sadly there is no trigger when a Service Appointment is deleted, we would require that.”
Avi K.
Owner
Integration rating: 5.0 (2)
“Don't really need it, but nice to have.”
Leland B.
President
Zoho FSM support options
Typical customers
Platforms supported
Support options
Training options
Zoho FSM FAQs
Zoho FSM has the following typical customers:
Small Business, Freelancers, Mid-size Business, Large Enterprises
These products have better value for money
Q. Does Zoho FSM support mobile devices?
Zoho FSM supports the following devices:
Android, iPhone
Q. What level of support does Zoho FSM offer?
Zoho FSM offers the following support options:
FAQs/Forum, Email/Help Desk, Knowledge Base
