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Recommended
Florian T.
Insurance, 1,001-5,000 employees
Used weekly for 1-2 years
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Signavio suite is definitely the best tool I used for Business Process Management Initiatives and it assists us well to maintain Operationnal Excellence.
Process manager is the best BPMN modeling tool I know, it helps us to start our BPM initiative from its current maturity to our required levels: from inconsistency to continuous improvement depending on activities criticality; with effectiveness and ease of use to get diagram and literary views of Business as Usual. We are using Signavio to get a first theorical view of our company across international...
I would say that Signavio is really good for its purpose and related Core functionnalities are working well but when it comes to side ones it sometime lack of performance: for example the Dictionnary module struggles to manage and display data while it's really fast and effective when you acces it from the Process manager module while modeling. Customer support is good and reactive but I would say...
Clyde L.
Telecommunications, 10,001+ employees
Used daily for 2+ years
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My experience from day one to today has been great, with engagement all levels up to [SENSITIVE CONTENT] and regular interactions with design and development teams in German. Customer Success delivers exactly want is says, consulting support could be improved as they have grown but all in all they deliver what they say they will and when we need it.
Easy of use from workshop to model and publish. Process Mining to test and challenge the actual execution against the previously documented process, to add performance on top of the model and continually enrich and provide insights on when change or action is required.
Reporting is not out of the box functionality and you need to coder to get the data you add via modelling. Workflow Accelerator and simulation are powerful but need some $$$ spend to get into best in class.
Matt M.
Food Production, 1,001-5,000 employees
Used daily for 2+ years
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Signavio is a good software but seems to concentrate on Data mining, and missing the necessarily needed enhancement in the core as well. When you sign up, and you have lots of people depending on is, make sure you have an SLA for Bug fixes agreed.
The Collaboration Hub - Comment function to discuss, agree and improve processes is world-class. The Ability to have lots of different Notation languages (Archimate for Enterprise Architecture Diagrams) Dictionary is extremely valuable, as we are mapping the IT Systems and Data Objects in the Business Process maps as well. Map Processes in filling out an Excel template (Quickmodeler) Easy to use
Missing Workflow function (Actors email stored in maps -> makes is not usable). Reporting, Dictionary not enterprise-ready -> to slow and Reporting limits (250 processes). Variants of processes (no functionality for it). No To Be processes functionality Copy function only 1 one 1 process (if you like to keep your Revisions/versions) - no Folder can be copied Support if you have a bug can take many months (this got worse and worse). No of Bugs have increase a lot.
Leonor M.
Industrial Automation, 1,001-5,000 employees
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Testing was ok, BIC Process Design feels way better in using though.
Process management seemed ok from what I've seen so far.
Biggest problem was the contact to the sales team and this is the main reason why we decided for BIC Process Design from GBTEC Software AG instead. At signavio the sales specalist didn't really prepare his kick-off presentation for our individual demands and also when we asked for pricing he made us an offer for a small roll out. I said 3 times i want to see scaling effects in pricing, like "What would it cost if we want to license the full company one day?" He never really answered that question.
André René S.
Semiconductors, 1,001-5,000 employees
Used daily for 6-12 months
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Signavio is very easy to learn and use for modelling processes. In addition it is also very easy to use for the COllaboration Hub users to have access to processes. We received from both user groups very positive feedback. Even people that were reserved in the beginning love this tool now. Thanks to Signavio we have taken a big step from "Why can't we continue with the processes in Word documents"...
+ high acceptance of the Signavio Collaboration Hub by our employees (what is the highest value for us) + easy to use for process modelling users and collaboration hub users + collaboration, everybody can contribute in process improvements + excellent deployment program + fast response to questions/issues + IT feedback "fastest and easiest Single Sign On (SSO) we have done so far"
- some small graphical bugs, but they are addressed immediatly by Signavio to their product development team - no stanard process model based on best practice included, but could be helpful in the beginning for unexperienced companies - not the cheapest solution, but also high value (so for us thats fine)
Thomas K.
Health, Wellness and Fitness, 10,001+ employees
Used daily for 2+ years
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Moving along the customer journey to an efficient and effective service with the appropriate customer experience is an important step. support in the design and optimization of processes has never been easier than with signavio.
the use of state-of-the-art BPM technologies in combination with each other in a single business transformation suite makes this product unique
very easy integration in enterprise-wide and best value for business and it.
Stanton A.
Environmental Services, 1,001-5,000 employees
Used daily for 6-12 months
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Signavio has helped us gradually build the awareness, governance and orientation towards business process management. The product is very scaleable and grows as BPM maturity develops.
We developed a list of requirements and then evaluate 40 tools. Signavio Process Manager and Collaboration Hub were far above the competition for our requirements. Our main requirements were a capable and flexible BPMN 2.0 modelling tool that was cloud-hosted, browser-based and inexpensive. Signavio exceeded our expectation by providing model validation, enterprise architecture, value-chain modelling, customer journey mapping, process simulation, a central dictionary and the ability to create custom attributes.
We are looking at workflow management now and the Workflow Accelerator module of the suite is well suited to our needs. This will enable us to quickly and easily deploy workflows. It is not a 'con' as such, but it would be great if the IT application integration had more options. At present, it has JavaScript, which enables integration with applications via an API. It would be great if there were Office 365 integration as well as Google Docs and Box integration.
Thank you for the kind review, Stanton! We are thrilled to hear that we met your requirements and will strive to do so moving forward
Verified reviewer
Computer Software, 51-200 employees
Used daily for 6-12 months
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This tool is great. It's easy to use and fit for purpose.
Easy to use SaaS Scalable - can start small and grow Does process modeling, simulation, workflow, and process mining Nice sales and consultants Reasonably priced
There's not much to complain about This software does exactly what it is supposed to I suppose it could be cheaper for the basic implementations
Rahul A.
Telecommunications, 10,001+ employees
Used daily for 6-12 months
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Overall experience is good.
Signavio comes in a package that generally doesn't require integration between W/F execution and process design
Process Intelligence is not that great compared to Celonis. It can be improved
Anurag T.
Telecommunications, 501-1,000 employees
Used weekly for 6-12 months
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We migrated our processes to signavio and support was great. This was significant improvement over earlier custom developed BPM tool.
Learning curve and interface may not be suitable for few.
Chris v.
Computer Software, 1-10 employees
Used daily for 2+ years
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Easy to use Flexible Frequent new Versions Collaboration with team members Process Intelligence is very useful
More flexibility to develop comprehensive MS Word report - this is on the horizon for the near future
Venessa D.
Information Technology and Services, 1-10 employees
Used daily for 2+ years
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Easy to use and configure according to your company needs. The Collaboration Hub makes the processes much more "alive" in your organisation by giving all employees and stakeholders the ability to view processes and additional related information. Process Intelligence and Simulation is extremely powerful and places Signavio on another level.
Word Reporting capability could be made more configurable.
Rashmeer P.
Information Technology and Services, 10,001+ employees
Used daily for 2+ years
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Phenomenal experience - one of the best vendors
Ease of Use and usage without training intervention
Can increase more mining abilities like including percentages as an option on value widgets
Rahul J.
Staffing and Recruiting, 5,001-10,000 employees
Used weekly for 6-12 months
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I use Signavio for drafting business models and business flows. Signavio is very easy to learn and have very nice user manual which makes it easy to understand. You have a lot of pre-defined decision and notations which makes the process diagrams flexible. Once you complete a business flow, it does a quick check on the diagram and shows the errors which helps you to construct a perfect flow.
Easy to use and learn. This is fully web based software which helps to save the space on your system and helps to manage documents easily.
Do not have connectivity with make back-end systems Cannot automate business flows
Hi Rahul - thank you for the kind review. We pride ourselves on ease-of-use, so we're thrilled to hear that you find Signavio software intuitive. Regarding automation, I would recommend speaking to your Customer Success Manager about Signavio Workflow (https://www.signavio.com/products/workflow-accelerator/). They should be able to help you evaluate it for automating business flows. Cheers!
Brian C.
Financial Services, 5,001-10,000 employees
Used monthly for 2+ years
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Overall effective to caputre processes enterprise-wide etc
If you are familiar with business process ita very good enterprise tool that is collaborative and robust. Company provides a lot of training for those new to it.
Importing from old processes designs (visio) could have gone smoother
Sid B.
Higher Education, 5,001-10,000 employees
Used other for 2+ years
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Signavio helps create models to streamline processes. It allows us to map internal processes and optimise them.
Signavio is very easy to use. Creating models is simple. You can drag and drop, which is intuitive for first-time users. The software is especially useful in the field of education.
Signavio lacks real collaboration features. You can share documents but cannot work on them at the same time. This is a feature that would greatly improve the software.
Franz K.
Information Technology and Services, 201-500 employees
Used weekly for 2+ years
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Super tool to model own PRozesse or the PRozesse of a customer. Signavio is flexible Deployable and easy to learn. You can easily modify the PRocess and share it with other team members. Various notations are possible.
The handling could be a little more intuitive. It definitely takes a while to get an overview of all functionalities.
Andreea S.
Medical Devices, 5,001-10,000 employees
Used daily for 6-12 months
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User friendly with great interface and unique collaborative possibilities on processes.
Integration with SharePoint online should have same functionalities as with normal SharePoint (e.g., allow for search in document content).
Paavo H.
Semiconductors, 1,001-5,000 employees
Used daily for 6-12 months
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Signavio's usability is excellent. It is easy to use and fast to learn also for non-tech savy employees.
I would be happy to see an improved navigation feature in the hub when browsing between various process levels.
Bharat D.
Used weekly for 1-2 years
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1) Quantize Process Performance Analytics 2) Assess your Business Process and Recommends syntax issue
Process Simulator - One of the best features of this tool, It adds stars on your shoulders with the required blend in your consultative pitch for BPMN Current to Desired or COTS Onboarding Assessments
My observations are well established in terms of usage of Signavio and they are working to their best for tool and it does meet all the requirements for consultants.
Verified reviewer
Human Resources, 11-50 employees
Used weekly for less than 6 months
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Modelisation is okay. The drag and drop system for processes is nice and the interface look is pleasant. The best practice verification is useful too.
Great interface =/= good product and easy to use. They offer you to review past revisions but YOU CANNOT RESTAURE the changes. The simulation process is just completely under performing. As soon as you have a complex process the simulation says it cannot handle the process and stops prematurely.
Thanks for taking the time to try out Signavio and provide feedback. Regarding the note on restoring past revisions, this is actually a capability in the Process Manager. If you open the notification and activity feed for a process diagram, you can see all past versions with the ability to restore in two clicks.
Antonio P.
Human Resources, 51-200 employees
Used daily for less than 6 months
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The very important way to comunicate attributes, documentations and other important elements
Is a software very good for the continuus improvements
Verified reviewer
Staffing and Recruiting, 10,001+ employees
Used weekly for less than 6 months
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Easy to build process maps. Not much training needed to get started.
It can get technical (i.e. there are certain modeling conventions that should be used which can get tricky). Also the UI could use an upgrade.
Dzmitry O.
Education Management, 501-1,000 employees
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