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Smart Service vs Kickserv Comparison (2026)
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Good recommendations?
Smart Service
5
138
4
97
3
20
2
6
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Kickserv
5
229
4
119
3
24
2
6
1
9
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
All-in-one field service software with QuickBooks™ integration, mobile access, and workflow automation for service trade businesses.
WE ARE PLUMBERS! The owners of Kickserv ran one of the largest plumbing outfits in the US and originally developed Kickserv to run their own business. Kickserv now provides complete paperless job management for thousands of plumbers, and implements best practices of over 20 years of running service.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.3
269
5
4
3
2
1
138
97
20
6
8
- Value for money
- Ease of use
- Features
- Customer support
4.4
387
5
4
3
2
1
229
119
24
6
9
- Value for money
- Ease of use
- Features
- Customer support
Pros
Amy B.
Financial Officer
Amy B.
Financial Officer
Eron A.
ceo
Pros
Patrick W.
Director
Saul L.
Co-Chief Executive Officer
Jennifer D.
Business Office Manager
Cons
Amy B.
Financial Officer
Debbie N.
Manager
Connor S.
Owner
Cons
Saul L.
Co-Chief Executive Officer
Anna M.
Founder
Anna M.
Founder
- Vendor responds to reviews
- Last review8 months ago
- Vendor responds to reviews
- Last review7 months ago
Key features
- Total features141
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Automatic Backup
- Availability Management
- Barcode/Ticket Scanning
- Bid Management
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Chemical Usage Tracking
- Client Database
- Client Management
- Client Portal
- Clock In/Out
- Color Codes/Icons
- Commenting/Notes
- Commercial
- Commercial Moves
- Communication Management
- Communications Management
- Compliance Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Management
- Cost Tracking
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customer Service Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Capture and Transfer
- Data Import/Export
- Debit/Credit Card Processing
- Digital Signature
- Dispatch Management
- Document Imaging
- Document Management
- Document Storage
- Documentation Management
- Drag & Drop
- Driver ETA
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Event Calendar
- Event Management
- Event Scheduling
- Facility Scheduling
- File Storage
- Financial Management
- Fixed Asset Management
- Fleet Management
- For Carpet Cleaners
- For Commercial and/or Industrial Electrical Contractors
- For Field Service
- For Handyman Industry
- For Janitorial Services
- For Lawn Care
- For Locksmiths
- For Moving Companies
- For Pest Control Companies
- For Plumbing Industry
- Forms Management
- GPS
- Geographic Maps
- Groundskeeping Management
- Group Scheduling
- Historical Reporting
- Image Capture
- Inspection Checklists
- Intake Management
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Lead Capture
- Lead Management
- Local Moves
- Location Tracking
- Maintenance Scheduling
- Messaging
- Military/GSA Moves
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Monitoring
- Multi-Location
- Online Booking
- Online Payments
- Online Time Clock
- Order Management
- Payment Collection in the Field
- Payment Processing
- Performance Metrics
- Pest Activity Tracking
- Pesticide Usage Tracking
- Photo Capture
- Photos/Images
- Point of Sale (POS)
- Preventive Maintenance
- Price and Cost Calculations
- Project Management
- Property Layouts
- Purchase Order Management
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Receipt Management
- Recurring Appointments
- Recurring Invoicing
- Recurring Orders
- Reminders
- Repair Tickets
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation
- Resource Scheduling
- Role-Based Permissions
- Route Management
- Route Optimization
- Routing
- SMS Messaging
- Sales Reports
- Schedule Distribution
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Service History
- Shift Scheduling
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Task Scheduling
- Team Management
- Technician Management
- Third-Party Integrations
- Time & Attendance
- Time & Expense Tracking
- Time Off Management
- Time Tracking
- Timesheet Management
- User Management
- Warranty Tracking
- Work History
- Work Order Creation
- Work Order Management
- Workflow Management
- Workforce Management
- Total features160
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Automated Scheduling
- Automatic Backup
- Availability Management
- Barcode/Ticket Scanning
- Bid Management
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Chemical Usage Tracking
- Client Database
- Client Management
- Client Portal
- Clock In/Out
- Color Codes/Icons
- Commenting/Notes
- Commercial
- Commercial Moves
- Communication Management
- Communications Management
- Compliance Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Management
- Cost Tracking
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customer Service Management
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Capture and Transfer
- Data Import/Export
- Debit/Credit Card Processing
- Digital Signature
- Dispatch Management
- Document Imaging
- Document Management
- Document Storage
- Documentation Management
- Drag & Drop
- Driver ETA
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Estimating
- Event Calendar
- Event Management
- Event Scheduling
- Facility Scheduling
- File Storage
- Financial Management
- Fixed Asset Management
- Fleet Management
- For Carpet Cleaners
- For Commercial and/or Industrial Electrical Contractors
- For Field Service
- For Handyman Industry
- For Janitorial Services
- For Lawn Care
- For Locksmiths
- For Moving Companies
- For Pest Control Companies
- For Plumbing Industry
- Forms Management
- GPS
- Geographic Maps
- Groundskeeping Management
- Group Scheduling
- Historical Reporting
- Image Capture
- Inspection Checklists
- Intake Management
- Interaction Tracking
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Management
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Lead Capture
- Lead Management
- Local Moves
- Location Tracking
- Maintenance Scheduling
- Messaging
- Military/GSA Moves
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Payments
- Mobile Signature Capture
- Monitoring
- Multi-Location
- Online Booking
- Online Payments
- Online Time Clock
- Order Management
- Payment Collection in the Field
- Payment Processing
- Performance Metrics
- Pest Activity Tracking
- Pesticide Usage Tracking
- Photo Capture
- Photos/Images
- Point of Sale (POS)
- Preventive Maintenance
- Price and Cost Calculations
- Project Management
- Property Layouts
- Purchase Order Management
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Receipt Management
- Recurring Appointments
- Recurring Invoicing
- Recurring Orders
- Reminders
- Repair Tickets
- Reporting & Statistics
- Reporting/Analytics
- Resource Allocation
- Resource Scheduling
- Role-Based Permissions
- Route Management
- Route Optimization
- Routing
- SMS Messaging
- Sales Reports
- Schedule Distribution
- Scheduling
- Search/Filter
- Secure Data Storage
- Self Service Portal
- Service History
- Shift Scheduling
- Status Tracking
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Task Scheduling
- Team Management
- Technician Management
- Third-Party Integrations
- Time & Attendance
- Time & Expense Tracking
- Time Off Management
- Time Tracking
- Timesheet Management
- User Management
- Warranty Tracking
- Work History
- Work Order Creation
- Work Order Management
- Workflow Management
- Workforce Management
Integrations
- Total integrations7
- ChatGPT
- Customer Lobby
- Dropbox
- Google Calendar
- Google Contacts
- Microsoft Excel
- Microsoft Outlook
- Podium
- QuickBooks Enterprise
- QuickBooks Online
- QuickBooks Online Advanced
- Stripe Payments
- Twilio
- pulseM
- Total integrations10
- ChatGPT
- Customer Lobby
- Dropbox
- Google Calendar
- Google Contacts
- Microsoft Excel
- Microsoft Outlook
- Podium
- QuickBooks Enterprise
- QuickBooks Online
- QuickBooks Online Advanced
- Stripe Payments
- Twilio
- pulseM
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