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SmartSolve
SaaS eQMS
(0)
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SmartSolve Pricing, Features, Reviews and Alternatives
SmartSolve FAQs
SmartSolve has the following pricing plans:
Pricing model: One Time License
These products have better value for money
Q. Who are the typical users of SmartSolve?
SmartSolve has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does SmartSolve support?
SmartSolve supports the following languages:
English, Chinese (Simplified), Chinese (Traditional), Czech, Dutch, French, German, Hungarian, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish
Q. Does SmartSolve offer an API?
Yes, SmartSolve has an API available for use.
Q. What level of support does SmartSolve offer?
SmartSolve offers the following support options:
24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base
SmartSolve product overview
What is SmartSolve?
SmartSolve is a SaaS enterprise Complete QMS, vigilance and post-market surveillance, supplier, compliance, and risk management solutions for life sciences. SmartSolve automates and simplifies complex challenges with innovative workflows, document management capabilities, electronic signatures, dashboards, and analytics. With SmartSolve, users can eliminate the need to manually write reports or do time-consuming data entry. SmartSolve provides users with everything they need to manage quality risks and supplier compliance in one integrated solution.
Typical customers
Platforms supported
Support options
Training options
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Starting from
No pricing info
Starting from
1700
Per year
SmartSolve pricing information
Value for money
4.0
/5
10
Starting from
No pricing info
Pricing options
Value for money contenders
SmartSolve features
Functionality
3.7
/5
10
Total features
118
11 categories
Most valued features by users
Functionality contenders
SmartSolve users reviews
Overall Rating
4.2
/5
10
Positive reviews
80
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.6/10
5
3
1
1
0
Overall rating contenders
Judith K.
Used daily for 1-2 years
Review source
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Documentation is clear and organized. Exporting to Excel makes data analysis easy.
Wish I knew more when setting up workflows - could have made them less cumbersome
Honey H.
Medical Devices, 201-500 employees
Used daily for 2+ years
Review source
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Hardy Diagnostics implemented SmartSolve in 2017. We went from being a "paper based" company to digital/electronic. It took some time for end users to get accustomed to the new process. We first implemented Change Management and Document Management, and it was a little rocky. The rough start was contributed by the fact that we were not sure what we wanted and how to get there. Our Project Manage did...
Tracking! I know who completed there task(s) and who is the bottleneck.
SmartSolve's page format and browsing is a little "clunky". We are working on upgrading to version 11.
Verified reviewer
Pharmaceuticals, 11-50 employees
Used daily for 1-2 years
Review source
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Enhanced document management and training management capabilities (First two modules that have been implemented)
The document management approval process has certainly increased productivity in regards to sign-offs of SOPs. It is certainly flexible enough to handle training requirements for a smaller size company where requirements, positions,roles, and employee requirements are quite varied due to the needs when working for a smaller company that an employee may 'wear many hats'. So I would imagine a larger company with greater numbers would have no problem tailoring to fit the training requirements of many employees holding a position and its job roles. I am excited with the prospect of implementing the remaining modules (CAPA/NC/ Audit/Non Conformance....etc.).
Help application has a few errors/incorrect information in its content. Bugs/Issues languish in the support queue. Also the interface has some inconsistencies as to locations of actions - not major issues but there seems to be a feel with 10.2.Q2 that there is not a consistency to searching and administrator setup types of activities. 'Out of the Box' there is no support for implementation of any legacy...
Verified reviewer
Biotechnology, 1,001-5,000 employees
Used daily for 2+ years
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The interface and basics are easy to use. Dashboard management - on stop to see all task that are assigned and due dates.
Our site does not have a full of the shelf version, which make it hard to use. Sections that are required in a quality system are not available for use. such as due date fields. those have to be managed in admin mode. Reports are cumbersome. No - Automatic I forgot my password reset management, users have to email site admin for help with resetting passwords.
Brynne P.
Medical Devices, 1,001-5,000 employees
Used daily for 2+ years
Review source
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Easy document retrieval. Easy training management. Easy CAPA management. Easy Audit management.
I like that it is easy to use and administrate. I am also really have with the level of customer support that I receive.
I don't like how the current version my company uses isn't as streamlined as it could be. I also don't like that the log in isn't linked to our Windows log in. I spend a lot of time resetting passwords.
Common SmartSolve comparisons
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