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SurveyMonkey Apply vs SmarterSelect Comparison (2026)

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Good recommendations?

SurveyMonkey Apply

SmarterSelect

Overview

Apply empowers organizations to seamlessly collect, manage and review grant applications and drive better, faster funding decisions.

Make better decisions faster. Streamline how you choose the best candidates for your scholarship, grant, and award programs. Sized perfectly for one program – or one thousand! Designed for non-technical users, no coding required. Set up your programs yourself, often in less than one day.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

2000

Per year

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

322

207

Value for money

Ease of use

Features

Customer support

77%

would recommend this app

4.4

227

117

Value for money

Ease of use

Features

Customer support

79%

would recommend this app

Pros

“For an organization our size, having a reliable survey tool that just works has made a real difference in how we collect feedback from staff across our locations. Whether it's a quick pulse check or a full townhall with the whole company, it handles it without any headaches.”

Blake A.

IT Technician

“We run company wide townhalls with around 400 employees, and it handles the response volume without breaking a sweat.”

Blake A.

IT Technician

“In the end, I found Cognito Forms, and using that in combination with Microsoft Power Automate turned out to be infinitely more useful than SurveyMonkey Apply, at a small fraction of the cost. When I asked for a refund from SurveyMonkey, they refused, citing the hours that their designer had spent with us, trying to set up the programs we wanted to use. When I tried to negotiate a fair accounting for that person's time, they cited an exorbitant hourly rate, which negated the $10,000 we had spent. When I countered with a more reasonable rate, they never responded. ”

Kristopher S.

Senior Program Officer

Pros

“SmarterSelect allows us to manage and process over 800 applications annually. When we made the decision to migrate over to Smarter Select, we found that we spend muck less time in the management process, which allowed us to spend more time fundraising and working with recipients and donors.”

Chris S.

Executive Director

“It has allowed us to streamline our processes and move from paper applications to one simple common online application for scholarships.”

Jaime T.

Executive Director

“We found some things like we need to have a person view each application since the applicant could download anything and shows it is complete when they are missing information still.”

Jenny S.

Auxiliary National Secretary

Cons

“Everything about this software is frustrating from the kind of survey they upload and the way they disqualify users unnecessarily without even following their own rules and anything”

Lawrence D.

Manager

“The biggest con might be on the applicant side because they Survey Monkey title doesn't sound very professional.”

J G.

Teacher

“There really wasn’t anything that I didn’t like about SurveyMonkey except for the fact sometimes the software was glitchy.”

ALEXANDER G.

Head Photographer

Cons

“The fact that the body of an email (personal message box) will not let you put in an email address different to what is outside of the letter, and if you put one in and press send it then makes the email disappear and then you have to re write it.”

Maggie R.

Educational Grant Officer

“Also, the very tiny save button at the bottom of the grant applications and final reports gets missed and the information is not saved which is frustrating for the grantees because they have to start over.”

Kim K.

Office Manager/Program Assistant

“I don't like the tiers you need to buy just to add the Spanish language. When everything in our education system is setup to support Spanish speakers it seems lame a program that cost so much cannot support Spanish speakers unless we upgrade.”

travis c.

Counselor