SurveyMonkey Apply Pricing, Features, Reviews & Comparison of Alternatives

SurveyMonkey Apply

Collect, manage & review applications.

4.54/5 (195 reviews)

SurveyMonkey Apply overview

What is SurveyMonkey Apply?

Now you can collect, manage & review any type of submission or application without experiencing a paperwork overload. SurveyMonkey Apply is a user-friendly & customizable online application management system that can be used to manage virtually any type of award, such as scholarships, fellowships, grants and other competitions.
apply.surveymonkey.com

Pricing

Starting from
$4950/year
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, Europe, United Kingdom

Supported languages

English, French, Spanish
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SurveyMonkey Apply reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.4
  4.3
  4.7
Michael Eisinger

Great Product, Great Price, Wonderful Customer Service

Used daily for 6-12 months
Reviewed 2018-08-20
Review Source: Capterra

We were able to streamline both our application process as well as the 2 year grant cycle process so it is all in one platform from application through review and then any subsequent reporting requirements of our subgrantees.

Pros
I liked how the implementation specialist was willing to answer all of our questions and work with us on our incredibly complex process to make sure our end product met all of our needs.

Cons
There are a few features we wished it had, but we understand our application process is far more complex than most organizations.

Response from SurveyMonkey


Hi Michael, Thank you for taking the time to provide this review. It¿s great to hear that your experience with the implementation specialist was positive and that they were able to work with you to design a solution that fit your process. We would love to learn more about product features that would benefit your organization. If you¿d be willing to connect with us about this, please reach out to our customer success team at smapplycsm@surveymonkey.com. Thank you and and we look forward to continuing our partnership.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Carol Cameron

Fantasy Scholarship Management

Used weekly for 6-12 months
Reviewed 2016-08-15
Review Source: Capterra

If I had a fantasy about the perfect scholarship management software, Apply is even better. I never imagined we could get so much in one package, and that's the "lite" version. The students were able to complete their applications online; the staff could see exactly what the status was of every application; and the review committee moved through their scoring tasks efficiently. All in one place. It was so logical, and we adapted to it so readily, that it seemed like it was just made for us. Love that!

Pros
The training and onboarding was awesome. What could have been intimidating learning new software was paced so well, with training videos I could re-watch and plenty of support in helping us get set up initially. Support continued through each stage of the scholarship cycle. The "lite" version of Apply was a perfect fit for our small scholarship program. The dashboard data told us how many students explored the site, even if they didn't submit applications. We never knew this before. We completely replaced our old manual processes with efficient, automated systems, saving hours and hours of staff administration time. The members of our review committee found it so intuitive to use, they were able to review materials and score applicants without help from our staff. Apply kept everything organized and accessible. And I was so impressed by the level of service from the Apply team. The decision to renew our subscription is a no-brainer.

Cons
I have no complaints regarding Apply. While the scholarship application form can be customized to a high degree, there are one or two fine points where we had to work around the limitations. But everything can be accomplished that we need. I know the price is more than reasonable for what we get, but it can be a hard sell to the board of trustees of a small nonprofit organization who would rather put the money toward scholarships. Because they don't all work with the software, they may not realize the huge advantages. I have to explain that it's our "mission-critical infrastructure investment."

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Frederick Leonhardt

SurveyMonkey Apply (SMA, formerly FluidReview) has a Draconian refund policy: No refunds allowed!

Used daily for less than 6 months
Reviewed 2018-07-31
Review Source: Capterra

Pros
There's really nothing we liked about SMA because we never got as far as being able to use the software for our grants program. During the implementation process, it became clear that there are several significant flaws in the structure of SMA. As an example, SMA/FluidReview was developed for the Canadian market. As such, the organization information form (which cannot be changed) asks for CITY and PROVINCE. There are no fields for the US market such as STATE and ZIP CODE. Yes, you can add custom fields for STATE and ZIP CODE; however, these fields will appear at the end of the form away from the rest of the address information. And adding custom fields does not remove the PROVINCE field. The implementation person we worked with suggested that we ask for a US-style address on our grant application form, thus duplicating data entry. Using work-around solutions (kludges) was the order of the day. As another example, formatting for the budget form that was created for us was chaotic and confusing. Some number fields had one decimal place, others none (and not the two decimal places we were expecting). Some fields had a US dollar symbol; others did not. Again, we were told that SMA/FluidReview was developed with French formatting conventions in mind. Early on we did not see any way SMA would produce an elegant, easy to navigate solution designed for use in the US. It was at this point that we encountered the aforementioned refund policy.

Cons
The implementation process did not go smoothly for us. We were asked questions about our current grants program, which is rather simple: we use one web form hosted by Formstack. The implementation person intended to simply replicate our current grants program. This made no sense to me. We were never given the opportunity to understand what features SMA could bring to our grants process. I'm not sure how this type of implementation process would work for a foundation that is just getting started or is using an informal paper-based process. These implementation questions would be overwhelming. The biggest problem with SMA (and other similar grants software packages) is the amount of time and training expected of an administrator. These grants software packages expect that there will be one person within a foundation whose responsibility it is to administer the software. During the implementation process, it became very clear that SMA expects that administrators would devote significant time to not only training but also administrative duties. Sadly, there is no structured training program, no technical manual. So, training would be catch-as-catch can (a video here, an article there). Without someone on the foundation payroll who has a high degree of technology knowledge, SMA would be a very tough go for small foundations with few to no staff. Before you commit to SMA/FluidReview, make sure you have an administrator with a high degree of technological knowledge (and patience).

Response from SurveyMonkey


Thank you for taking the time to provide this review. We would like to apologize that your experience has not met your expectations. We are always looking to improve and your feedback is critical to that.

We would like the opportunity to address the concerns you¿ve raised as there may be a misunderstanding on the some functionality. For example, organizational profile is country agnostic and can be configured to align with the United States, Canada and other countries. We have users from around the world, and they can submit their address in any format. We will reach out to you directly to discuss further.

We aim to ensure that all of our administrators feel supported and trained with the solution. We understand that learning a new software can be challenging and have built a comprehensive database of training videos and articles for our administrators. We also offer one on one training if you prefer this option.

Thank you again and we look forward to speaking with you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Cynde Zietlow

From Paper to Portal

Used daily for less than 6 months
Reviewed 2016-07-07
Review Source: Capterra

We have been processing paper applications since 1979 and we have finally gone from paper to portal in 2016! We collected bids from three companies and Apply was able to provide everything we were looking for and they were able to make suggestions on improving our current process through the online portal. While working with Maureen in getting a quote, she was very precise in knowing our needs and meeting them. Once we made our decision to use Apply I was introduced to Becky and she was very patient with me and worked at my pace when necessary. The online tutorials were very helpful and I appreciate that I can still go back and review them today as a refresher. We are launching our site in several different stages over a year time span so Becky was able to email me detailed notes for each process, which I have put into a reference notebook. I was apprehensive about ending the portal building stage with Becky, she was my rock, but every time I have had a question since then someone has responded to me very promptly either by email or phone call, when I have requested. It has taken some time to get used to the site but it has become user friendly as time goes by and I am able to tweak the system as I obtain feedback from our users. I was so excited when during our first launch I would just sit and watch the portal in amazement as students were completing their online documents. I have since limited myself to checking the portal during office hours only. I remain very excited about our upcoming launches within our new system.

Pros
This software is saving paper, time, and money. This new system can be accessed anywhere at anytime. After processing paper applications for 28 years it is a nice change.

Cons
We had a bug in the system that merged a couple of our applicants when creating a user upload and we really never figured out why.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

A good choice if for those needing simple surveys

Used weekly for free trial
Reviewed 2019-09-30
Review Source: Capterra

My overall experience was positive. I would still be using the service if my survey needs were simple.

Pros
The biggest pro the ease of use and the intuitive nature of the interface. It is an easy way to create simple surveys.

Cons
It lacks the features and overall customization of their competitors. Not the best choice for in-depth surveys looking to capture complex data.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 6/10

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SurveyMonkey Apply pricing

Starting from
$4950/year
Pricing options
Subscription
View Pricing Plans

SurveyMonkey Apply has flexible pricing options that can meet the needs of any organization, big or small. Our team will work with you to determine which plan and schedule is best suited for your budget and requirements.

SurveyMonkey Apply features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Customizable Reporting
Reporting & Statistics
Workflow Management

Billing & Invoicing (279 other apps)
Compliance Management (350 other apps)
Data Import/Export (360 other apps)
Document Management (279 other apps)
Document Storage (294 other apps)
Inventory Management (387 other apps)
Inventory Tracking (310 other apps)
Monitoring (278 other apps)
Real Time Data (333 other apps)
Real Time Reporting (282 other apps)
Third Party Integration (383 other apps)

Videos and tutorials

Additional information for SurveyMonkey Apply

Key features of SurveyMonkey Apply

  • Works on desktop, tablet and mobile
  • Customizable workflow
  • Automate repetitive tasks
  • Pre-populate forms with SIS data
  • Create custom workflows
  • Comprehensive audit trails
  • Custom notifications to email
  • Automate deadline reminders
  • Logic-based workflows
  • Credit card processing via PayPal, Stripe & Authorize.net
  • Salesforce integration
  • Customizable dashboard
  • SIS, Salesforce and more
  • Support for multiple languages
  • Help every step of the way
  • Real time progress reports
  • Save time with automation
  • Scales with your program
  • Bank-grade security & encryption
  • Feature-rich dashboard
  • #1 for scholarship management
  • Online review platform
  • Control access with roles
  • Easy-to-use form builder
  • Track applicant progress
View All Features

Benefits

Application management: Retire your paper-based application or submission process and switch to a time-saving, cost-saving, easy-to-use, feature-rich online environment.
Application assignment: Automatically or manually assign applications/submissions to reviewers or teams of reviewers.
Single-sign on: SAML, CAS, NetForm, OAuth, Google, Facebook, Twitter.
Full-branding control: Customize your site to match your organization's colors, logo, etc.
Custom-branded URL: Your Apply site will reside at the web address of your choosing.
Mobile-friendly: Support for tablets and smart phones.
Powerful forms: Create the perfect workflow using logic and amazing customization options.
Automate repetitive tasks: Exclusive features to help you save even more time.