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Synchroteam vs Housecall Pro Comparison (2026)
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Good recommendations?
Synchroteam
4.4
(96)5
55
4
34
3
4
2
0
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Housecall Pro
4.7
(2.7K)5
2.1K
4
465
3
71
2
34
1
44
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Field service management (FSM) software for mobile workforce tracking. Features scheduling, dispatch, calendar, job management, invoicing and map. Live support.
Housecall Pro helps HVAC businesses streamline scheduling, invoicing, payments, and more. Automate follow-ups, boost repeat business with service plans, and scale efficiently with advanced reporting and analytics. Join over 45,000 businesses and sign up for a free trial today!
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.4
96
5
4
3
2
1
55
34
4
0
3
- Value for money
- Ease of use
- Features
- Customer support
75%
would recommend this app4.7
2.7K
5
4
3
2
1
2.1K
465
71
34
44
- Value for money
- Ease of use
- Features
- Customer support
89%
would recommend this appPros
“The scheduling is very intuitive, and being able to dispatch jobs directly to technicians through the mobile app makes a big difference in day-to-day efficiency.”
AS
Antonio S.
Operations Manager
“The maintenance management and scheduling capabilities are fantastic for our field operations.”
Shyam K.
CEO
“Features like job tracking, customer management, and reporting are simple but powerful enough for a growing service business.”
AS
Antonio S.
Operations Manager
Pros
“I like that when you try and get a deposit for anything over 1250$ they want your customer personal ID , there card number & my personal last 3 month bank statements . ABSOLUTELY LOVE IT”
DC
Damian C.
Owner
“What I liked least is that the integration with Quickbooks glitches at times and you have to manually push the invoices to QBO.”
CD
Cathleen D.
Bookkeeper
“The customer profiles keep everyone in one chat and you cannot text just the husband, landlord, tenant, etc.”
JJ
Julie J.
Manager
Cons
“The worst part of Synchroteam is you can't really manage from the field, so for our managers they have to be an Admin to really do anything meaningful as far as change people around and stuff.”
CG
Cade G.
Director of Operations
“To begin with, a few highlights, such as the admin board and workflow setup, appear a little cumbersome and confusing, and it's a small expensive for little groups.”
AK
Ankit K.
Software Developer
“Sometimes syncing the reports can take some time but this is usually down to poor signals.”
PR
Paul R.
Service . instillation engineer
Cons
“Their phone system (Voice) has too many glitches, bugs, and malfunctions to list.”
JJ
Julie J.
Manager
“We average 20 hours a WEEK with support....and are getting nowhere. If it wasn't so overwhelming to relocate all our data, phone, etc., we would have left them a while ago.”
JJ
Julie J.
Manager
“Their sales tactics are aggressive, and their company is so disconnected that customer support can't give you factual information about why the sales team is still reaching out despite numerous requests not to be contacted.”
Kristen L.
Owner
- Vendor responds to reviews
- Last review4 months ago
- Vendor responds to reviews
- Last reviewa month ago
Key features
- Total features162
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Asset Tracking
- Assignment Management
- Audit Trail
- Automated Responses
- Automated Scheduling
- Automatic Backup
- Automatic Time Capture
- Automation
- Availability Management
- Bank Reconciliation
- Barcode/Ticket Scanning
- Barcoding/RFID
- Bid Management
- Billable & Non-Billable Hours
- Billing & Invoicing
- Billing Portal
- Booking
- Booking Management
- Business Process Automation
- CRM
- Calendar
- Calendar Management
- Calendar Sync
- Calibration Management
- Campaign Management
- Change Order Management
- Chat/Messaging
- Checklists
- Client Database
- Client Management
- Client Portal
- Clock In/Out
- Collaboration Tools
- Commercial/Industrial
- Communication Management
- Communications Management
- Compliance Management
- Compliance Tracking
- Confirmations/Reminders
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Management
- Corrective and Preventive Actions (CAPA)
- Cost Database
- Cost Estimating
- Credit Card Processing
- Custom Booking Page
- Customer Accounts
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Security
- Data Visualization
- Digital Signature
- Discount Management
- Dispatch
- Dispatch Management
- Document Imaging
- Document Management
- Document Storage
- Drag & Drop
- Driver ETA
- Driver Management
- Electrical Estimating
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Tracking
- Estimating
- Event Scheduling
- Facility Scheduling
- Failed Inspection Tracking
- File Storage
- Fixed Asset Management
- Fleet Management
- For AEC Industry
- For Carpet Cleaners
- For Commercial and/or Industrial Electrical Contractors
- For Field Service
- For HVAC Companies
- For Handyman Industry
- For Lawn Care
- For Locksmiths
- For Pest Control Companies
- For Plumbing Industry
- For Small Businesses
- Forms Management
- GPS
- Geographic Maps
- Geolocation
- Groundskeeping Management
- Group Scheduling
- Historical Reporting
- Image Capture
- Incident Management
- Inspection Management
- Interaction Tracking
- International Moves
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Key & Lock Management
- Labor Forecasting
- Labor Rates
- Lead Management
- Leave Tracking
- Local Moves
- Location Tracking
- Maintenance Scheduling
- Marketing Automation
- Mass Texting
- Messaging
- Military/GSA Moves
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Card Reader
- Mobile Payments
- Mobile Signature Capture
- Monitoring
- Multi-Language
- Multi-Location
- Multiple Billing Rates
- Multiple Payment Options
- Multiple Projects
- Natural Language Processing
- Offline Access
- Offline Time Tracking
- Online Booking
- Online Invoicing
- Online Payments
- Online Time Clock
- Online Time Tracking
- Overtime Calculation
- PCI Compliance
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Performance Management
- Performance Metrics
- Personalization
- Pest Activity Tracking
- Pesticide Usage Tracking
- Predictive Maintenance
- Preventive Maintenance
- Price and Cost Calculations
- Pricing and Cost Calculations
- Progress Reports
- Progress Tracking
- Project Billing
- Project Management
- Project Scheduling
- Project Tracking
- Projections
- Property Layouts
- Purchasing & Receiving
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Recurring Invoicing
- Recurring/Subscription Billing
- Reminders
- Report Templates
- Reporting & Statistics
- Reporting/Analytics
- Reports
- Rescheduling
- Resource Allocation
- Resource Management
- Resource Scheduling
- Response Management
- Review Monitoring
- Review Notification
- Route Optimization
- Routing
- SMS Messaging
- Sales Tax Management
- Scheduled Messaging
- Scheduling
- Search/Filter
- Self Service Portal
- Service History
- Shift Swapping
- Sick Leave Tracking
- Skills Tracking
- Staff Calendar
- Status Tracking
- Subcontractor Management
- Summary Reports
- Task Progress Tracking
- Task Scheduling
- Team Calendars
- Technician Management
- Template Management
- Third-Party Integrations
- Time & Attendance
- Time & Expense Tracking
- Time Off Management
- Time Off Requests
- Time Tracking
- Timesheet Management
- Vacation/Leave Tracking
- Work History
- Work Order Creation
- Work Order Management
- Workflow Management
- Workforce Management
- Total features180
- AI/Machine Learning
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Asset Tracking
- Assignment Management
- Audit Trail
- Automated Responses
- Automated Scheduling
- Automatic Backup
- Automatic Time Capture
- Automation
- Availability Management
- Bank Reconciliation
- Barcode/Ticket Scanning
- Barcoding/RFID
- Bid Management
- Billable & Non-Billable Hours
- Billing & Invoicing
- Billing Portal
- Booking
- Booking Management
- Business Process Automation
- CRM
- Calendar
- Calendar Management
- Calendar Sync
- Calibration Management
- Campaign Management
- Change Order Management
- Chat/Messaging
- Checklists
- Client Database
- Client Management
- Client Portal
- Clock In/Out
- Collaboration Tools
- Commercial/Industrial
- Communication Management
- Communications Management
- Compliance Management
- Compliance Tracking
- Confirmations/Reminders
- Contact Database
- Contact Management
- Contract/License Management
- Contractor Management
- Corrective and Preventive Actions (CAPA)
- Cost Database
- Cost Estimating
- Credit Card Processing
- Custom Booking Page
- Customer Accounts
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Security
- Data Visualization
- Digital Signature
- Discount Management
- Dispatch
- Dispatch Management
- Document Imaging
- Document Management
- Document Storage
- Drag & Drop
- Driver ETA
- Driver Management
- Electrical Estimating
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Employee Database
- Employee Management
- Employee Scheduling
- Equipment Maintenance
- Equipment Tracking
- Estimating
- Event Scheduling
- Facility Scheduling
- Failed Inspection Tracking
- File Storage
- Fixed Asset Management
- Fleet Management
- For AEC Industry
- For Carpet Cleaners
- For Commercial and/or Industrial Electrical Contractors
- For Field Service
- For HVAC Companies
- For Handyman Industry
- For Lawn Care
- For Locksmiths
- For Pest Control Companies
- For Plumbing Industry
- For Small Businesses
- Forms Management
- GPS
- Geographic Maps
- Geolocation
- Groundskeeping Management
- Group Scheduling
- Historical Reporting
- Image Capture
- Incident Management
- Inspection Management
- Interaction Tracking
- International Moves
- Inventory Control
- Inventory Management
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Job Costing
- Job Management
- Job Scheduling
- Job Tracking
- Key & Lock Management
- Labor Forecasting
- Labor Rates
- Lead Management
- Leave Tracking
- Local Moves
- Location Tracking
- Maintenance Scheduling
- Marketing Automation
- Mass Texting
- Messaging
- Military/GSA Moves
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Card Reader
- Mobile Payments
- Mobile Signature Capture
- Monitoring
- Multi-Language
- Multi-Location
- Multiple Billing Rates
- Multiple Payment Options
- Multiple Projects
- Natural Language Processing
- Offline Access
- Offline Time Tracking
- Online Booking
- Online Invoicing
- Online Payments
- Online Time Clock
- Online Time Tracking
- Overtime Calculation
- PCI Compliance
- Payment Collection in the Field
- Payment Processing
- Payroll Management
- Performance Management
- Performance Metrics
- Personalization
- Pest Activity Tracking
- Pesticide Usage Tracking
- Predictive Maintenance
- Preventive Maintenance
- Price and Cost Calculations
- Pricing and Cost Calculations
- Progress Reports
- Progress Tracking
- Project Billing
- Project Management
- Project Scheduling
- Project Tracking
- Projections
- Property Layouts
- Purchasing & Receiving
- QuickBooks Integration
- Quotes/Estimates
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Recurring Appointments
- Recurring Invoicing
- Recurring/Subscription Billing
- Reminders
- Report Templates
- Reporting & Statistics
- Reporting/Analytics
- Reports
- Rescheduling
- Resource Allocation
- Resource Management
- Resource Scheduling
- Response Management
- Review Monitoring
- Review Notification
- Route Optimization
- Routing
- SMS Messaging
- Sales Tax Management
- Scheduled Messaging
- Scheduling
- Search/Filter
- Self Service Portal
- Service History
- Shift Swapping
- Sick Leave Tracking
- Skills Tracking
- Staff Calendar
- Status Tracking
- Subcontractor Management
- Summary Reports
- Task Progress Tracking
- Task Scheduling
- Team Calendars
- Technician Management
- Template Management
- Third-Party Integrations
- Time & Attendance
- Time & Expense Tracking
- Time Off Management
- Time Off Requests
- Time Tracking
- Timesheet Management
- Vacation/Leave Tracking
- Work History
- Work Order Creation
- Work Order Management
- Workflow Management
- Workforce Management
Integrations
- Total integrations11
- Broadly
- CHIIRP
- CallRail
- CompanyCam
- Convert Experiences
- Dynamics 365
- Emitrr
- Force Fleet Tracking
- Google Calendar
- Gusto
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- Mixpanel
- NiceJob
- Podium
- Profit Rhino
- QuickBooks Online
- ResponsiBid
- Sage Accounting
- Sage X3
- SendGrid
- Signpost
- Stripe
- Swell
- The New Flat Rate
- Twilio
- Xero
- Zapier
- Zoho CRM
- Total integrations23
- Broadly
- CHIIRP
- CallRail
- CompanyCam
- Convert Experiences
- Dynamics 365
- Emitrr
- Force Fleet Tracking
- Google Calendar
- Gusto
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- Mixpanel
- NiceJob
- Podium
- Profit Rhino
- QuickBooks Online
- ResponsiBid
- Sage Accounting
- Sage X3
- SendGrid
- Signpost
- Stripe
- Swell
- The New Flat Rate
- Twilio
- Xero
- Zapier
- Zoho CRM
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