VenueLytics is a cloud-based event and venue management solution designed for businesses in the hospitality, entertainment, and service industries. The software includes tools for managing real-time reservations, food and drink services, guest lists, private events, customer loyalty and marketing campaigns, WiFi access, custom apps, and more.
VenueLytics’ real-time reservation system allows patrons to book tables, public events, or private events through the business’ website, social media pages, or ItzFun app. Text messaging, push notifications, email, and chat enable communication between the venue and guests, while users have access to a 360-degree view of venue availability and tables. Real-time walkins, waitlists, and VIP guest lists can also be managed, and patrons can be offered the opportunity to pay for a VIP FastPass to skip the queue.
Once in the venue, patrons can order food and drinks from their table through the venue’s mobile app or WiFi hotspot. Support for Apple Pay, Google Wallet, PayPal, and credit card payments allows customers to pay for orders using their smartphone. Orders can be picked up from a specified location, or delivered to the table, with automatic detection of customer locations or table numbers. WiFi access enables businesses to collect customer information and demographic data, by requiring guests to complete a registration process to access the web. Data collected can provide business insights and be used for customer loyalty programs and targeted marketing campaigns.
Software by VenueLyticswww.venuelytics.com