VenueLytics Pricing, Features, Reviews & Comparison of Alternatives

VenueLytics

Venue & event management platform

5.0/5 (3 reviews)

VenueLytics overview

VenueLytics is a cloud-based event and venue management solution designed for businesses in the hospitality, entertainment, and service industries. The software includes tools for managing real-time reservations, food and drink services, guest lists, private events, customer loyalty and marketing campaigns, WiFi access, custom apps, and more.

VenueLytics’ real-time reservation system allows patrons to book tables, public events, or private events through the business’ website, social media pages, or ItzFun app. Text messaging, push notifications, email, and chat enable communication between the venue and guests, while users have access to a 360-degree view of venue availability and tables. Real-time walkins, waitlists, and VIP guest lists can also be managed, and patrons can be offered the opportunity to pay for a VIP FastPass to skip the queue.

Once in the venue, patrons can order food and drinks from their table through the venue’s mobile app or WiFi hotspot. Support for Apple Pay, Google Wallet, PayPal, and credit card payments allows customers to pay for orders using their smartphone. Orders can be picked up from a specified location, or delivered to the table, with automatic detection of customer locations or table numbers. WiFi access enables businesses to collect customer information and demographic data, by requiring guests to complete a registration process to access the web. Data collected can provide business insights and be used for customer loyalty programs and targeted marketing campaigns.
www.venuelytics.com

Pricing

Starting from
$99/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
VenueLytics screenshotVenuelytics - Venue Management & Loyalty PlatformVenueLytics screenshotVenueLytics screenshotVenueLytics screenshotVenueLytics screenshotVenueLytics screenshot

VenueLytics reviews

Excellent
3

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  5.0
  5.0
  5.0
Rebecca Pacheco

I've been very happy with VenueLytics enabling me to manage our bottle service with ease.

Used daily for 6-12 months
Reviewed 2017-11-08
Review Source: Capterra

With VenueLytics I've been able to manage our venues bottle service reservations and requests with ease. Our consumers are able to select the date they would like a reservation and where they would like their table to be located, which they can see what is and what is not available by real-time floor maps. VenueLytics saves me a lot of time because our consumers can provide us with their contact information and with just one click I can call, email, or send them an SMS to confirm their reservation right through the app. Just to add, the customer support is stupendous. I honestly have never had to reach out to customer service since VenueLytics is very easy to use, I haven't ran into any problems or I'm never confused by the app, but I have been reached out by customer support so they can check on me and make sure everything is ok and I appreciate that kind of support. There's also many updates being made all the time making VenueLytics run a lot smoother and better. I'm glad this app is available and I have been able to work with it, makes managing our bottle service a lot easier. I highly recommend VenueLytics!

Read the full review

Marina Savinovic

The set up fast and easy. Training and understanding the different aspects of the app took a few day

Used daily for 6-12 months
Reviewed 2017-10-20
Review Source: Capterra

I love the real-time upto date info that it provides us. I no longer have to confirm with other co-workers on the availability of tables. It improved our communication tremendously. Even customers find it easier to reserve tables online.

Read the full review

Sabrina Va

Quick & easy way to book bottle reservations!

Used weekly for 6-12 months
Reviewed 2017-12-19
Review Source: Capterra

More bottle service requests - perhaps 1-2 every month.Ease of use & preprogrammed responses makes replying even easier - the experience can be as personal or process-driven as you like! Outstanding, hands-on customer support!

Read the full review

VenueLytics pricing

Starting from
$99/month
Pricing options
Free trial
Subscription
View Pricing Plans

30-day free trial, no credit card required.
Basic: $99/month.
Professional: $299/month.
Contact VenueLytics for Enterprise pricing.

VenueLytics features

Auditing
Monitoring

API (413 other apps)
Activity Dashboard (302 other apps)
Activity Tracking (187 other apps)
Audit Trail (169 other apps)
Automatic Notifications (307 other apps)
Compliance Management (190 other apps)
Custom Fields (181 other apps)
Customizable Reporting (243 other apps)
Data Import/Export (242 other apps)
Document Storage (182 other apps)
Inventory Management (194 other apps)
Inventory Tracking (196 other apps)
Invoice Management (181 other apps)
Multi-Location (161 other apps)
Real Time Data (214 other apps)
Reporting & Statistics (218 other apps)
Third Party Integration (218 other apps)
Workflow Management (206 other apps)

Additional information for VenueLytics

Key features of VenueLytics

  • Table reservation
  • Private event booking
  • Bottle service
  • Deals & coupons
  • Party packages
  • Event ticketing
  • Mobile payments
  • Artist/DJ promotion
  • Social media integrations
  • Chat bot
  • Landing pages
  • Contests & tournaments
  • Business analytics
  • Internal messaging
  • Guest lists
  • Valet services
  • Lost & found
  • Guest registration
  • On-site food & drinks ordering
  • Digital loyalty management
  • Real-time reservations
  • Campaign management
  • Instant messaging
  • White label app
View All Features

Benefits

The reservation system enables patrons to reserve tables, register for events, make private event bookings, and more, through the business website, social media profiles, or the ItzFun mobile app.

Customers can order food and drinks to be delivered to their table or to collect, with smart WiFi ordering to automatically detect customer locations within the venue, enabling staff to deliver orders.

Patrons can be added to the VIP Guest List, and pay extra to skip the queue with Vip FastPass.

Users can promote deals and events through their social media pages, websites, and the ItzFun app, with real-time campaign management and monitoring.

Guest information and demographic data can be collected by providing WiFi access to patrons who complete an online registration process.