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Event Booking Engines is a cloud based Event Booking solution for Venues, Caterers, Restaurants and Hospitality Groups with features such as event based CRM, online payments, proposal and contract management, online contract signatures, BEO's, calendar, multi-location and room scheduling, staff scheduling, documents, ticket sales and lead tracking. We offer many product integrations as well. We help you to easily and centrally manage your business, save time, increase revenue and improve cash flow.
Used daily for less than 6 months
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Master calendar, client and event tracking, sending contracts to be signed rather than having to pay for a separate service. Good, responsive tech support by phone or email--my many questions are quickly answered. Some good customization and integration options.
Payments and invoicing are still not super clear to me. The flow of booking events is not as user-friendly as I'd like.
Thank you for your review/feedback on our company and product, greatly appreciated! We recently rolled out the Event Wizard with Autopilot which should greatly improve your ease of Event Booking and drastically reduce the time it takes as well. We are always open to continued discussion and based on your specific comments/needs/requests, providing additional enhancements in all areas of our product.
Events Services, 1-10 employees
Used daily for 1-2 years
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My organization updated from an ancient program used many years ago. This software has helped us with reports and organizing our daily client interactions. I cannot say this enough...support is outstanding!!
This program makes organizing event leads, calendar, payments, contracts, invoices so easy!! EBE is super user friendly. They have an amazing support staff. Very quick response time. Setting up the system is easy. I will even email a question to support sometimes and they will send me a video tutorial answering my question. I cannot say enough good things about EBE!!!
To be very honest....NOTHING...I have no cons for the software!
Thank you Lawrence, we greatly appreciate your review/feedback on our company and product! We always enjoy working with you and your comments are very helpful to us. We are very happy to hear that our product provides the key features you need to effectively manage and run your venue business! And we remain committed to continually rolling out new features to make our platform even better.
Events Services, 11-50 employees
Used weekly for 6-12 month
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Very positive. The staff is good at figuring out what you want and helping you accomplish it. And they are constantly upgrading the software.
Total functionality - can do almost anything you need for customer and event management. And the support is phenomenal! Ask a question and get your answer and followup almost immediately.
A little bit complex, but that's due to the incredibly full functionality.
Thank you Kirby, we greatly appreciate your review/feedback on our company and product! We also greatly enjoy working with you and your team and remain totally committed to continued improvement and upgrades to ease of use and product feature set.
Hospitality, 1-10 employees
Used daily for 2+ years
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My previous software focused on scheduling dates and invoicing. Event Booking Engines created a positive client impression and has a focus on an Event and all tasks and information associated with it. Creating a "portal" through our web page for each client with unique log-in reduces client interaction and time needs as many aspects are updated in their account.
I depend on this software daily as it encompasses so much of my business needs as a Wedding Venue Owner. The features I use most are the e-signature capability, accounting payments and auto receipts and reminders for my clients/couples. Event Booking Engines takes our professionalism to a new level and is impressive to our existing and prospective clients when we present a proposal, add custom uploaded...
I do have difficulty finding "notes" on clients and events at a glance.
Thank you Aimee, we greatly appreciate your review/feedback on our company and product! Your comments are very helpful to us and we are very happy and honored to provide critical application functionality you need to successfully manage and run your venue business on a daily basis. We do provide quick access to notes, contact and email history directly from the Event Edit and Booking Page and several other pages in our system. I have sent you an email with video explaining those and exactly how to access them.
Nonprofit Organization Management, 1-10 employees
Used daily for 6-12 month
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Customer service is excellent.i[SENSITIVE CONTENT HIDDEN] is very responsive (even evenings and weekends) and is willing to customize components of the software to suit our needs when we have a specific request. He has worked with every request we’ve have had and we greatly appreciate the flexibility. Sometimes he just explains that they already have it set up - just not where we had expected and other times they make sweeping changes to accommodate our requests. In one of [SENSITIVE CONTENT HIDDEN] responses to our request he said, "It makes us very happy to provide product which has high value to you."
Event Booking Engines integrates all aspects of reservations into one system. We are a small volunteer run nonprofit organization that rents out an historic wedding and event venue. We are thrilled to have transitioned from a manual reservation process to Event Booking Engines. We now have everything in one place – client information, event booking, contracts with electronic signature, payments, task reminders, checklists, master calendar and availability calendar (which is viewable on our website), staff scheduling, etc. We are still learning all the features that we can benefit from.
The email integration works differently than I had envisioned to capture emails from clients into their event account. Outbound emails and client responses will be captured in an event account as long as the email is generated through EBE. However, if a client initiates a new email (not responding to an EBE email), they have to use our organization's email address and the email is independent of the EBE system.
Thank you Marla, we greatly appreciate your review/feedback on our company and product. We always enjoy working with you and your team and building new features which provide high value to you! I will meet with my team to discuss our email integration and appropriate feature enhancements there.
Q. What type of pricing plans does Event Booking Engines offer?
Event Booking Engines has the following pricing plans:
Starting from: $89.99/month
Pricing model: Subscription
Q. Who are the typical users of Event Booking Engines?
Event Booking Engines has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Event Booking Engines support?
Event Booking Engines supports the following languages:
Q. Does Event Booking Engines support mobile devices?
Event Booking Engines supports the following devices:
Q. Does Event Booking Engines offer an API?
No, Event Booking Engines does not have an API available.
Q. What other apps does Event Booking Engines integrate with?
Event Booking Engines integrates with the following applications:
Constant Contact, Microsoft Outlook, Gmail, tawk.to, Unbounce, FreshBooks, Twitter, Stripe, LiveChat, LinkedIn, Facebook, QuickBooks Online, Leadpages, Google Calendar, Mailchimp, Instagram, Xero, Intercom, Microsoft Excel
Q. What level of support does Event Booking Engines offer?
Event Booking Engines offers the following support options:
Phone Support, Email/Help Desk, Chat