VISCO Pricing, Features, Reviews & Comparison of Alternatives

VISCO

Software for importers & wholesale distributors

4.53/5 (31 reviews)

VISCO overview

What is VISCO?

VISCO is a web-based enterprise resource planning (ERP) system designed for small and midsize importers and wholesale distributors across a range of industries including chemicals, plastics, food & beverage, hardware, textiles, home goods, and more. The software offers tools for import compliance management, automatic document generation, order and inventory tracking, landed cost calculation, unit of measure conversions, financial reporting, and more.

VISCO provides users with the tools to manage supplier quotes, customer inquiries, and quotes to customers. Inventory availability, customer order statuses, and order histories can all be accessed in real time. Users are automatically alerted by email for any delayed order shipments. Alerts are also generated and delivered either on the homepage or via email for invoices with low margins, assigned tasks, order changes, and re-order alerts for low stock levels. Inventory from open sales and purchase orders, and inventory in transit, can be tracked in addition to inventory on hand. Units of measure are converted automatically by the system, allowing users to define which units they buy and sell in without requiring manual conversions.

VISCO can automatically prepare documents through integration with Microsoft Office, removing the need for employees to replicate data entry by pulling data directly from the built-in database. Freight Bills of Lading (B/L), customs broker instruction sheets, delivery orders, and inventory releases/pick tickets can all be generated in the system. VISCO also provides tools for managing import compliance, with the creation of importer security filing forms to assist with ISF filing and the fulfilment of 10+2 US customs requirements.
www.viscosoftware.com

Pricing

Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
VISCO screenshot: The dashboard gives users an overview of messages, customers, scheduled tasks, and ordersImport Tracking App for QuickBooksVISCO screenshot: Sales and purchase orders can be created and managedVISCO screenshot: Currency conversions can be carried out with customizable exchange rates

VISCO reviews

Excellent
17

Very good
14

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.7
  4.4
  4.3
  4.9
Alexander Hwong

Adaptable and Modular with a Steep Learning Curve

Used daily for 2+ years
Reviewed 2018-09-27
Review Source: Capterra

Pros
VISCO is a very adaptable, modular piece of software. There is a certain structure to all ERP software, certain limitations based upon physical constraints of product. However, anything outside of that rigid structure is fair game when it comes to this company, you're free to request modifications of almost any part of the software to suit your internal SOP and ask for support.

Cons
There is a steep learning curve when getting started with this software, worse if you're unused to the terms that VISCO uses for product movement. However, they have a robust team of support to help mitigate that. The true price of being adaptable and modular is that for every customization you request, there is programming involved on the VISCO side that takes time, sometimes weeks, as their backlog is full of requests from all their customers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Erin Tsui

A great value product with a great team to support it

Used daily for 1-2 years
Reviewed 2016-07-15
Review Source: Capterra

I loved working with Visco! The entire process was great, from the initial proposal to the implementation. While they had great standard features, they were pretty accommodating with specific customizations as well. For projects we requested that may have been costly they were forthcoming with alternative solutions that gave us the result we needed for a better price. We have had it for over a year and I am still happy with how things are working and how hard the Visco team works to continuously improve the product. Their support team is made up of quality people and you have to respect a company where the executive team is always willing to help out, even with just support. The team is accessible and responsive!

Pros
I like the uniqueness of the product that allows us to manage our imports. We evaluated numerous products and Visco was the only software that allowed us to track our imports on a per container basis. A lot of the logic behind the program makes sense for someone who is process driven. The reporting features are by far my favorite because of the granularity that it provides. The profit based reports are useful in driving business decisions and the other reports are useful in helping us forecast and manage our inventory. In the food industry, lot tracking is crucial and Visco has the capability to show where every lot of every shipment goes.

Cons
Managing warehouse transfers is still something I wish they could fix. The transfer feature should have editing capabilities as well as viewing capabilities. It's not as flexible as some of the other software I have used and I definitely hope they find a solution for this. There are some personal preferences that I also wish could be fixed; for example some screens require you to click a multitude of buttons to leave the screen whereas other screens only require you to click a new tab.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Amelia Jarrett

SLG VISCO review

Used daily for 2+ years
Reviewed 2019-12-10
Review Source: Capterra

So far very positive!

Pros
The customer support and the way everything is a closed system

Cons
It is very glitchy and the interface is very 1997

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Lillie Thomas

Visco- it can track that

Used daily for 2+ years
Reviewed 2018-09-27
Review Source: Capterra

Pros
I love that the software seems to track just about everything. If you've got the data- there's a field for it... or one can be created. There's multiple ways to get the same area. There's many reports that help you to track down exactly which information you're needing. Once you get used to software, it really is a great tool.

Cons
It's Click-y.... Meaning you have to do a lot of point and click to get to where you need to go. It can be a bit trying to learn all of the steps needed to accomplish whichever task you've set about to do. But- if you're looking for software that can track everything, it's expected that you're going to have to take some extra steps to input all of the info.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Luke Martin

Great software

Used daily for 2+ years
Reviewed 2019-12-02
Review Source: Capterra

Pros
This software is great for keeping track of incoming, outgoing shipments, and inventory. I was able to learn the accounting functions of Visco within a week. If you have any questions, the Visco team is able to diagnose the problem and provide solutions in a timely manner. This system has been the backbone of my organization for several years now.

Cons
When learning how to use Visco, it is necessary to have someone guide you through the various functions the software offers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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VISCO pricing

Pricing options
Free trial
Subscription
View Pricing Plans

Contact VISCO for pricing information.

VISCO features

Automatic Notifications
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Real Time Data

API (627 other apps)
Activity Dashboard (514 other apps)
Activity Tracking (313 other apps)
Audit Trail (292 other apps)
Auditing (341 other apps)
Billing & Invoicing (278 other apps)
Compliance Management (347 other apps)
Monitoring (276 other apps)
Real Time Reporting (282 other apps)
Reporting & Statistics (467 other apps)
Third Party Integration (382 other apps)
Workflow Management (379 other apps)

Videos and tutorials

Additional information for VISCO

Key features of VISCO

  • Sourcing
  • Accrual-based costing
  • CRM tools
  • Inventory valuation
  • Unit of measure conversions
  • Container management
  • Custom report generation
  • Email alerts
  • Order histories
  • Shipment/lot/unit level tracking
  • Logistics management
  • Microsoft Office integration
  • Profitability analysis
  • QuickBooks integration
  • Quoting
  • Real-time data
  • Real-time inventory availability
  • Sales history reporting
  • Order status tracking
  • Customs tracking
  • Automated document generation
  • Currency conversion
  • Data export to Microsoft Excel
  • Landed costs
  • Inventory visibility
  • US customs document preparation
  • Import compliance
  • Document management
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Benefits

Email and homepage alerts are generated automatically to notify users of assigned tasks, low margins, late shipments, order changes, inventory below reorder point, and more.

A range of necessary import documents can be generated automatically through integration with Microsoft Office, including packing lists, delivery orders, bill of lading, and other US customs documentation.

The Product Position Tool allows users to track inventory availability over time, including both inventory on hand, open orders (sales and purchase), and any inventory in transit, providing real time visibility into current and forecasted inventory.

The mobile sales app for iOS, Android, and Windows allows sales reps to access customer, product, and inventory information in the field, and submit orders for approval and processing.

Unit of measure conversions are carried out automatically, allowing users to define which units they require, and to buy and sell in different units.