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VISCO Pricing, Features, Reviews and Alternatives

VISCO product overview

Price starts from

$

95

/momonth
Per User

What is VISCO?

VISCO is a web-based enterprise resource planning (ERP) system designed for small and midsize importers and wholesale distributors across a range of industries including chemicals, plastics, food & beverage, hardware, textiles, home goods, and more. The software offers tools for import compliance management, automatic document generation, order and inventory tracking, landed cost calculation, unit of measure conversions, financial reporting, and more.

Key benefits of using VISCO

  • Email and homepage alerts are generated automatically to notify users of assigned tasks, low margins, late shipments, order changes, inventory below reorder point, and more.

  • A range of necessary import documents can be generated automatically through integration with Microsoft Office, including packing lists, delivery orders, bill of lading, and other US customs documentation.

  • The Product Position Tool allows users to track inventory availability over time, including both inventory on hand, open orders (sales and purchase), and any inventory in transit, providing real time visibility into current and forecasted inventory.

  • The mobile sales app for iOS, Android, and Windows allows sales reps to access customer, product, and inventory information in the field, and submit orders for approval and processing.

  • Unit of measure conversions are carried out automatically, allowing users to define which units they require, and to buy and sell in different units.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Email/Help Desk
    Chat
    Phone Support

    Training options

    In Person
    Live Online
    Videos

    VISCO pricing information

    Value for money

    4.7

    /5

    31

    Price starts from

    $

    95

    /momonth
    Per User

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    VISCO features

    Functionality

    4.4

    /5

    31
    Total Features86 7 categories

    Most valued features by users

    Alerts/Notifications
    Reporting/Analytics
    Reporting & Statistics
    Activity Dashboard
    API
    Third Party Integrations
    Inventory Management
    Document Management

    Functionality contenders

    VISCO users reviews

    Overall rating

    4.5

    /5

    31

    Positive reviews

    100%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.74/10
    Rating distribution

    5

    4

    3

    2

    1

    17

    14

    0

    0

    0

    Pros
    It's very easy to maneuver and in comparison to other programs I've used in the past this is the best. If myself or any of my colleagues ever need assistance the customer service team is wonderful.

    JO

    Jenna O.

    Their support team is made up of quality people and you have to respect a company where the executive team is always willing to help out, even with just support. The team is accessible and responsive.

    ET

    Erin T.

    The entire process was great, from the initial proposal to the implementation. While they had great standard features, they were pretty accommodating with specific customizations as well.

    ET

    Erin T.

    Cons
    There is a steep learning curve when getting started with this software, worse if you're unused to the terms that VISCO uses for product movement.

    AH

    Alexander H.

    We made the mistake of thinking too broadly and ended up asking for some projects that we don't use.

    ET

    Erin T.

    Too much automation causes lot of errors and then have to call VISCO to fix it.

    KS

    Kejal S.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Adaptable and Modular with a Steep Learning Curve

    Reviewed 3 years ago
    Pros

    VISCO is a very adaptable, modular piece of software. There is a certain structure to all ERP software, certain limitations based upon physical constraints of product. However, anything outside of that rigid structure is fair game when it comes to this company, you're free to request modifications of almost any part of the software to suit your internal SOP and ask for support.

    Cons

    There is a steep learning curve when getting started with this software, worse if you're unused to the terms that VISCO uses for product movement. However, they have a robust team of support to help mitigate that. The true price of being adaptable and modular is that for every customization you request, there is programming involved on the VISCO side that takes time, sometimes weeks, as their backlog is full of requests from all their customers.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    A great value product with a great team to support it

    Reviewed 5 years ago

    I loved working with Visco! The entire process was great, from the initial proposal to the implementation. While they had great standard features, they were pretty accommodating with specific customizations as well. For projects we requested that may have been costly they were forthcoming with alternative solutions that gave us the result we needed for a better price. We have had it for over a year and I am still happy with how things are working and how hard the Visco team works to continuously improve the product. Their support team is made up of quality people and you have to respect a company where the executive team is always willing to help out, even with just support. The team is accessible and responsive!

    Pros

    I like the uniqueness of the product that allows us to manage our imports. We evaluated numerous products and Visco was the only software that allowed us to track our imports on a per container basis. A lot of the logic behind the program makes sense for someone who is process driven. The reporting features are by far my favorite because of the granularity that it provides. The profit based reports are useful in driving business decisions and the other reports are useful in helping us forecast and manage our inventory. In the food industry, lot tracking is crucial and Visco has the capability to show where every lot of every shipment goes.

    Cons

    Managing warehouse transfers is still something I wish they could fix. The transfer feature should have editing capabilities as well as viewing capabilities. It's not as flexible as some of the other software I have used and I definitely hope they find a solution for this. There are some personal preferences that I also wish could be fixed; for example some screens require you to click a multitude of buttons to leave the screen whereas other screens only require you to click a new tab.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    SLG VISCO review

    Reviewed 2 years ago

    So far very positive!

    Pros

    The customer support and the way everything is a closed system

    Cons

    It is very glitchy and the interface is very 1997

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Visco- it can track that

    Reviewed 3 years ago
    Pros

    I love that the software seems to track just about everything. If you've got the data- there's a field for it... or one can be created. There's multiple ways to get the same area. There's many reports that help you to track down exactly which information you're needing. Once you get used to software, it really is a great tool.

    Cons

    It's Click-y.... Meaning you have to do a lot of point and click to get to where you need to go. It can be a bit trying to learn all of the steps needed to accomplish whichever task you've set about to do. But- if you're looking for software that can track everything, it's expected that you're going to have to take some extra steps to input all of the info.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great software

    Reviewed 2 years ago
    Pros

    This software is great for keeping track of incoming, outgoing shipments, and inventory. I was able to learn the accounting functions of Visco within a week. If you have any questions, the Visco team is able to diagnose the problem and provide solutions in a timely manner. This system has been the backbone of my organization for several years now.

    Cons

    When learning how to use Visco, it is necessary to have someone guide you through the various functions the software offers.

    VISCO FAQs and common questions

    VISCO has the following pricing plans:
    Starting from: $95.00/month
    Pricing model: Free, Subscription
    Free Trial: Available | (No Credit Card required)


    VISCO has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    VISCO supports the following languages:
    English


    VISCO supports the following devices:
    Android, iPhone, iPad


    Yes, VISCO has an API available for use.


    VISCO integrates with the following applications:
    NetSuite, Microsoft 365, QuickBooks Online, Xero, Microsoft Word, Microsoft Dynamics GP, Microsoft Excel


    VISCO offers the following support options:
    FAQs/Forum, Email/Help Desk, Chat, Phone Support

    Related categories