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Infor VISUAL Logo

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Enterprise resource planning platform

(3)

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Infor VISUAL Pricing, Features, Reviews and Alternatives

Infor VISUAL FAQs

Q. What type of pricing plans does Infor VISUAL offer?

Infor VISUAL has the following pricing plans:
Starting from: $2000.00

These products have better value for money


Q. Who are the typical users of Infor VISUAL?

Infor VISUAL has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Infor VISUAL support?

Infor VISUAL supports the following languages:
Dutch, Spanish, French, German, Chinese (Simplified), Czech, Italian, Korean, Portuguese, English


Q. Does Infor VISUAL offer an API?

Yes, Infor VISUAL has an API available for use.


Q. What level of support does Infor VISUAL offer?

Infor VISUAL offers the following support options:
Phone Support, Email/Help Desk, 24/7 (Live rep), Chat

Infor VISUAL product overview

Price starts from

2000

What is Infor VISUAL?

Infor VISUAL is an enterprise resource planning solution for small to mid-sized manufacturers which supports costing, scheduling and material planning tools, plus a personalized user interface. Other core functionality includes sales, project and supply chain management, serial number and lot control, an API toolkit, engineering change control, and more. As a cloud-based and mobile-friendly solution, Infor VISUAL gives users the flexibility to access their data anytime, anywhere, via any internet-enabled device, including computers, laptops, tablets and mobiles.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
24/7 (Live rep)
Chat

Training options

In Person
Webinars
Live Online
Documentation

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Why am I seeing this?

Infor VISUAL pricing information

Value for money

4.1

/5

37

Starting from

2000

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Infor VISUAL features

Functionality

4.4

/5

37

Total features

53

12 categories

Most valued features by users

Activity Dashboard
Reporting/Analytics
API
Workflow Management
Document Management
Inventory Management
Compliance Management
Accounting Integration

Functionality contenders

Infor VISUAL users reviews

Overall Rating

4.4

/5

37

Positive reviews

84

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.11/10
Rating distribution

5

4

3

2

1

23

8

6

0

0

Pros
Overall, we have been thrilled with Infor VISUAL ERP and the Synergy team and are confident that both will continue to contribute to our long-term growth and success.
Not only are they great with the technical support but can advise on the business functions/best practices to help become a more efficient company.
Infor Visual Manufacturing has been a stable, reliable product for us for several years. It's continually updated and improved, with an ear towards the user community through Regional User Groups.
Cons
Some of Infor Implementation Partners not Qualified enough for this implementation which Cause problems after finishing. No Training Tools available.
Implementing Visual with a bad group of consultants created many issues for us within the system.
Was disappointed that the quoting product that comes standard with Visual is too basic. Doesn't support detailed quotes, comments and formulas.

Overall rating contenders

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Tracy H.

Construction, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Infor VISUAL - The best ERP software for small - mid sized Manufacturing Companies

Reviewed a year ago

I have and continue to have an awesome experience with VISUAL. At one time I was the president of the SCVMUG (Southern CA VISUAL Manufacturing User Group) and also sat on the global Infor User Group as a secretary for a few years. I have taught at conferences and still have a few clients to keep my fingers in it. I truly cannot recommend this software enough!

Pros

I am 30+ year user, trainer, implementer, consultant of this product. I have seen many other ERP software products and in my experience there is NONE that can compare with this one. It has it ALL! It can not only take you from thought to getting paid, but it can handle any and all clients demands (traceability, certifications, quality requirements, etc). It can handle all internal needs as well (MRP, Production Control, Manufacturing Floor, Scheduling your factory, Maintenance, etc.) To all the reporting capabilities!!! Not to mention their exceptional support staff!

Cons

WOW, this is a hard one for me. There is not much I do not like about VISUAL, I guess my only piece of advice would be if you are looking to implement this for the first time and are making a change from an existing ERP system, take is slow. I get that they want to see you everything at once, but start with the base model. Get it up and running and everyone trained before taking on another module. It is a marathon not a race. Master one before starting another. Remember this is an asset you should get an ROI every year. Make another model one its ROI's. Keep the system current and healthy and it will do the same for you.

SB
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Sam B.

Machinery, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Value for Small to Mid Range Companies

Reviewed 5 years ago

Your success with Visual will be tied both to your employees' willingness to adjust their processes and procedures to being conducive to the system and to how reliable your channel partner is in helping you setup and learn the system.

Pros

Visual offers many different configuration options to help customize the software to your company. Visual is comparatively easy to learn when compared to other major ERP systems (e.g. SAP or Oracle). It's also much easier to administer. The database tables are logically named and relatively easy to figure out for troubleshooting, reporting, and tieing systems together. Visual offers a lot of features that can be setup and used quickly when working with a reliable channel partner. Since signing on with Synergy Resources, we've been introduced to a wide range of applications (e.g. SmartViews reporting, quoting through Configurator, etc.) that have created easy wins for helping our company to get the maximum amount of value out of Visual.

Cons

When first starting out with Visual, it's not always easy to recognize red flags in the system that should tell you stop and look into something, or to know what reports the system gives you that will help you see problems and fix user issues. For a manufacturing company that wants to be able to drill down on what's happening on the shop floor, Visual's labor capture system that comes out of the box...

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Paul B.

Aviation & Aerospace, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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This product continues to confound me, some things as or better than advertised and many not at all.

Reviewed 6 years ago

Some days it's hard to say. There is a lot of data stored in the database though, however, the "out of the box" reports stink and nearly everything has to be customized.

Pros

It's a fairly comprehensive software package that covers many features in the base product. It's fairly easy to teach new users and users of other ERP systems.

Cons

First & foremost, part revisions. This product does not handle part revisions in manner that is consistent with accepted engineering practices. It's almost like it was an after thought and even though these short comings have been pointed out to them for years there appears to have been no attempt to fix it. VERY frustrating to deal with.

DK
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Derek K.

Mining & Metals, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Our One-Stop Solution: Infor VISUAL ERP + Synergy Resources

Reviewed 5 years ago

More than three years ago, our team found ourselves at a crossroads: our mid-1990s ERP system no longer fit our business model, and our recent exponential growth meant we needed a more robust and scalable solution. A partner referred us to Synergy Resources, ensuring us that Infor VISUAL ERP and Synergy Resources made the best team in the business. The Synergy team was hands-on in our implementation,...

Pros

Many ERP systems are similar, but Infor VISUAL ERP makes it simple for the user to access the data they are seeking and then presents it in a visual format that is easy to understand. Seasoned ERP users might not need a visual representation of the data, but the straightforward process flow of Infor VISUAL ERP positions all of your users for success. Because Infor VISUAL ERP is SQL Server-based, it is simple to manage and easily compatible with BI programs like Synergy's SmartViews software and Microsoft's Power BI. Rather than the "quick fix" approach, Infor VISUAL ERP and the Synergy Resources team are focused on a long-term solution that will drive your organization forward.

Cons

As a few other reviewers said, Infor VISUAL ERP comes with a breadth of "bells and whistles" that can be beyond the scope of what a small organization might need. At implementation time, this can feel overwhelming. Synergy Resources helped us identify the features we needed and configure them. Once things settled down post-implementation, we began to test some of the other features. In the three years since, several of what we considered "extra features" have become integral to our daily operations.

JD
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Jeff D.

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A must have for any business..

Reviewed 7 years ago

Accu-Fab, Inc. has used Infor’s Visual ERP system for serval years as its forefront in a software management tool that has pushed our industry forward. When we decided to upgrade our system to the next level, we used a third party company that gave us less than stellar results, leaving us potentially behind our deadline to launching the new version based on testing and implementation. During that time...

Pros

Accu-Fab, Inc. has used Infor’s Visual ERP system for serval years as its forefront in a software management tool that has pushed our industry forward. When we decided to upgrade our system to the next level, we used a third party company that gave us less than stellar results, leaving us potentially behind our deadline to launching the new version based on testing and implementation. During that time...

Cons

No cons were added to this review

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