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Smice Logo

online app to share, measure, and upgrade standards

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Smice - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Smice overview

What is Smice?

Smice is developed by a Mystery Shopping agency with 18 years of expertise. The mobile app was first developed to equip mystery shoppers and increase the quality and reliability of mystery shopping. The mobile app's performance and ergonomics were then made available to employees, allowing them to self-evaluate on the basis of the standards measured by the mystery visits.

The Smice mobile app also allows coaches and area managers to document their field visits and conduct coaching sessions. Smice's clients also use it to prepare or maintain their certifications related to quality, CSR, hygiene, etc. The integrations allow them to consult all the results on the same dashboard: compliance and customer experience measurements, feedback from the field, customer satisfaction, etc.

Starting price

39 /
per month

Alternatives

with better value for money

Smice’s user interface

Ease of use rating:

Smice pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(22)
5(28)

What do users say about Smice?

Users think Smice is easy to use, with a simple and intuitive interface that makes it accessible for beginners and quick to navigate on phones and tablets. They find the guidelines clear, the dashboard helpful for managing services, and the integration process straightforward, which helps them track and understand information efficiently.

Reviewers appreciate the speed and simplicity of Smice, but they feel some items are too complex and occasionally struggle to find specific data. They mention issues like incomplete documentation, minor bugs on tablets, and difficulty sorting research results, which can hinder their experience.


Who uses Smice?

Based on 51 verified user reviews.

Company size

Midsize Businesses

Enterprises

Small Businesses

Top industries

Hospitality
Telecommunications
Leisure, Travel & Tourism
Retail
Others

Use cases

Quality Management
Audit
EHS Management
Risk Management
Dashboard

Smice's key features

Most critical features, based on insights from Smice users:

Compliance management
Risk assessment
Task management
Customizable forms
Audit management
Incident management

All Smice features

Features rating:

Real-Time data
Audit planning
Change management
Customizable reports
Customizable templates
Real-Time reporting
Audit trail
Forms management
Data visualization
Real-Time notifications
Issue management
Activity dashboard
Widgets
Training management
Single page view
Security auditing
Risk management
Risk analysis
Reporting/Analytics
Reporting & statistics
Alerts/Notifications
Real-Time monitoring
Assessment management
Real-Time analytics
Quality control
Public dashboards
Private dashboards
KPI monitoring
Compliance tracking
Inspection management
Corrective and preventive actions (capa)
Document management
Document coding & control
Dashboard creation
Data connectors

Smice alternatives

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Starting from

39

Per month

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750

Per month

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Benchmark Gensuite EHS logo
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Empty state illustration for "No pricing info"

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Checkit logo
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Starting from

20

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Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Smice pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Subscription by number of point of sale

39

Per month

Subscription by number of users

79

Per month

User opinions about Smice price and value

Value for money rating:

To see what individual users think of Smice's price and value, check out the review snippets below.

“Is an easy to use platform, and is a good guide to maintain the quality of our service while keeping the standards.”
Al

Aidee l.

Bar Manager

“Its help a lots and easy to use , make us to improve in our quality of product.”
rM

ravikesh M.

F&B Manager

Smice support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum

Training options

Live Online

Smice FAQs

Q. What type of pricing plans does Smice offer?

Smice has the following pricing plans:
Starting from: €39.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Smice?

Smice has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Smice support?

Smice supports the following languages:
Chinese (Simplified), English, French, German, Italian, Portuguese, Russian, Spanish


Q. Does Smice support mobile devices?

Smice supports the following devices:
Android, iPad, iPhone


Q. Does Smice offer an API?

No, Smice does not have an API available.


Q. What level of support does Smice offer?

Smice offers the following support options:
Chat, Email/Help Desk, FAQs/Forum

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