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AppFolio Property Manager vs PayHOA Comparison (2026)

Name: AppFolio Property Manager
Rating: 4.51215644820296 (1892 reviews)

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AppFolio Property Manager

PayHOA

Overview

With features for marketing, reporting, leasing and maintenance, as well as online portals for tenants and owners, AppFolio provides an all-in-one solution for property managers looking to streamline processes and grow.

PayHOA is a cloud-based homeowner association (HOA) management software which allows users to collect dues, track expenses, and communicate with members

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.5

1.8K

1.2K

414

116

Value for money

Ease of use

Features

Customer support

83%

would recommend this app

4.7

729

535

163

Value for money

Ease of use

Features

Customer support

89%

would recommend this app

Pros

“During our time with AppFolio we were able to build a bigger portfolio, and it helped us to keep everything organized. Once we reached a large number of units it began to glitch our payments were messed up.”

Raechelle L.

Bookkeeper

“From listing properties, managing leads, processing applications, signing leases, collecting rent, handling resident communications, submitting and tracking work orders, paying bills, to providing accounting and income reports for owners and vendors”

Ajay P.

President

“The mobile access is also handy if you need to check something quickly away from the office.”

Leslie H.

Founder

Pros

“Once initial community data is uploaded, PayHOA transformed our SOPs – allowing the board more time to address bigger issues. When board roles change, the next volunteer instantly can inherits a complete digital history.”

Mary L.

Program Administrator

“It supports a variety of modalities - email, text, phone and supports online voting which is very convenient for polling members on minor issues or potential opportunities.”

Alan L.

President

“I am extremely happy with PayHOA in the services that include a website builder, resident messaging board, notifications links via email and text, and the ability to address maintenance issues and concerns in real time.”

Dana H.

Vice President of Operations

Cons

“Some of the workflows seem to be overly complicated, especially on payments, reporting or more obscure tasks.”

Leslie H.

Founder

“Waiting for someone to email you or chat with you so that you can get support is annoying because they don’t get back to you right away.”

Jasmine H.

Property Manager

“Customer service can be frustrating when you just want a quick fix.”

Leslie H.

Founder

Cons

“the wy the accounting works in the software you are unable to create searate buckets so that if something else is paid it only take from that bucket”

jamie m.

treasurer

“We have also found that some dashboard metrics do not always reconcile with the underlying data, so we rely more heavily on detailed reports when validating financial information.”

Joyce L.

Secretary Treasurer

“Unfortunately, there is a significant time lag in the actual delivery sometimes up to 2 1/2 weeks and even when selecting (and paying the surcharge) first class it still takes 10+ days to deliver.”

Matt C.

Vice President