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Cloud-based homeowner association management software

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Smartwebs Pricing, Features, Reviews and Alternatives

Smartwebs FAQs

Q. What type of pricing plans does Smartwebs offer?

Smartwebs has the following pricing plans:
Starting from: $0.40/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Smartwebs?

Smartwebs has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Smartwebs support?

Smartwebs supports the following languages:
English


Q. Does Smartwebs support mobile devices?

Smartwebs supports the following devices:
Android, iPad, iPhone


Q. Does Smartwebs offer an API?

Yes, Smartwebs has an API available for use.


Q. What other apps does Smartwebs integrate with?

Smartwebs integrates with the following applications:
AvidXchange, Enumerate, Caliber


Q. What level of support does Smartwebs offer?

Smartwebs offers the following support options:
Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum, Chat

Smartwebs product overview

Price starts from

0.40

Per month

Other

What is Smartwebs?

With Smartwebs, you can automate accounting, work orders, violations, and more for HOA communities.

Key benefits of using Smartwebs

Built-in automation, workflow, triggers, integrations, and easy-to-use cloud and mobile interfaces.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Knowledge Base
FAQs/Forum
Chat

Training options

Documentation
Live Online
Webinars
In Person
Videos

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Starting from

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Why am I seeing this?

Smartwebs pricing information

Value for money

4.3

/5

167

Starting from

0.40

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Smartwebs features

Functionality

4.2

/5

167

Total features

60

3 categories

Most valued features by users

Contact Management
Document Management
Activity Dashboard
Reporting & Statistics
Third-Party Integrations
Task Management
Reporting/Analytics
Activity Tracking

Smartwebs users reviews

Overall Rating

4.4

/5

167

Positive reviews

86

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.11/10
Rating distribution

5

4

3

2

1

89

55

20

2

1

Pros
The experience has been wonderful, as we add more associations, they have been there to help us along the way.
We are a waterfront resort that has numerous new builds and Smartwebs has been a lifesaver on them all, THANK YOU.
Integration was seamless as it merges with our software, VMS. And we have multiple communities who benefit from it.
Cons
If an owner got a Denial on a project, he has to be charged AGAIN to submit the same project.
Delays on occasional syncing, and restriction on template letter changes, but minimal issue compared to previous software used.
Sometimes the HTML or coding in the letters can be difficult to navigate or understand if not familiar with this type of coding.

Overall rating contenders

JW
AvatarImg

Jonathan W.

Management Consulting, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Smartwebs is the best choice

Reviewed a year ago
Pros

Pros: We selected Smartwebs for many reasons.  For starters, the letter templates ensure consistency in outgoing resident communication regarding modifications and our violations.  This coupled with expediting the work of our covenants department, the ease for volunteer committee members to review and vote on applications electronically, the efficiency of staff to send approvals to residents, and the...

Cons

Cons: Occasional slowness when a new release update is coming out, however we have noticed it is speeding up as the team ensured us they are working diligently to resolve this.

ND
AvatarImg

Nicole D.

Architecture & Planning, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Smartwebs Review

Reviewed 2 years ago

I have enjoyed using Smartwebs so far and look forward to continuing to use this software in the future.

Pros

The product is user-friendly and much easier than tracking with physical papers. I like that it is accessible remotely. Committee members are easily able to view ARC applications virtually without having to attend meetings in person. Smartwebs support is always easily reachable, friendly to speak with, and does their best to resolve any issues. If they are not sure of the answer immediately, they will call you back once they find a resolution. You can count on them.

Cons

I like that violation letters have auto-drafted text, which saves a lot of time when sending notices. However, I wish ARC letters had the same features. There is text particular to each kind of project that needs to be included in the notices. This is manually inputted each time, but would save a lot of time if the text was also auto-drafted.

AS
AvatarImg

Ashley S.

Nonprofit Organization Management, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Could be fantastic!

Reviewed 3 years ago

It's a great program, but can be cumbersome with the features not being utilized at full potential.

Pros

I like that it's easy to run reports and this it has a offline version. The reception in our area is poor. I also love the touch free mailing, that has been a huge timesaver!

Cons

The houses are never in the correct spots and we have been told the only way to reset them is to manually move them. We are in East Mesa and some of the homes end up in buckeye. Then we have to manually move them from there and place them to where they are supposed to live. The offline version used to also have tracking, but that never works properly. When escalating to the fourth notice, it skips to the 5th. I then have to manually change that to 4th when I move them to be processed. We also have different fines for different violations, so we also have to manually change that.

AB
AvatarImg

Ashle B.

Management Consulting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Smartwebs review

Reviewed 2 years ago

We love the system and would love it even more with the updates in the violation field.

Pros

We love how everything is on the same software.

Cons

We do not like the violation system that much, it takes a long time to create a violation or update one. We can also not see the previous photos on file.

DD
AvatarImg

Dee Dee F.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Development Coordnator and Architectural Review

Reviewed 3 years ago

I started using SmartWebs back in 2014/15 or somewhere around there, [SENSITIVE CONTENT] from Austin used this at her Management Company and introduced FirstService SA to SmartWebs and I have loved it ever since. So easy to navigate and to use the website.

Pros

It is easy to find requests and close out requests, I like how it is easy to filter the information.

Cons

I have 2 separate accounts, one for my company and one for the HOA. I cannot be signed into both at the same time and get it's frustrating having to sign in-sign out....

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