Horizon Software Pricing Plan & Cost Guide

Horizon Software

Home inspection software that runs your entire business

4.82/5 (55 reviews)

Horizon Software Pricing

Starting from: $79.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

$67/month (billed $799 yearly)
or
$79/monthly

View Pricing Plans Free Trial

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Horizon Software Pricing Reviews

Pros
  • Horizon has been great to work with and the support team is a great help whenever you need him.Matthew J.Read the full review
  • Its easy to set up and start using. Very impressed with the ability to customize using my logos.Fredrick W.Read the full review
  • The customer service is excellent - an important feature for a one-man operation such as mine.Jean L.Read the full review
Cons
  • The inability to format text (bold, italic, colour, etc.) is frustrating at times and terrible page breaks which make some reports look a bit odd.Tom W.Read the full review
  • Blank spaces on report between sections looks unprofessional. Glichy host possibly causes application to freeze on occasion.Kyle T.Read the full review
  • Reports were much too long and it scared off agents. Also instead of integrated a form required by Texas, it tacked it to the end, making the report even longer.Kristi C.Read the full review
98%
recommended this to a friend or a colleague

7 reviewers had the following to say about Horizon Software's pricing:

John Daigneault

Not the cheapest and for good reason

Used daily for 2+ years
Reviewed 2019-05-07
Review Source: Capterra

I have been using the package for over 5 years now and I am impressed with the overall ease of use and look of the reports. Clients seem to like them as well.

Pros
The ability to schedule, report and publish very professional looking reports to my clients

Cons
Price. It is inline with one other provider that I know of, but far more expensive than others. The necessity for paying in US dollars and being in Canada only inflates the cost of use.

Response from Carson, Dunlop & Associates


Great to hear your clients love your reports! They are a major contributor for design feedback on Horizon's professional presentation and content.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Robin Wells

Great Reporting Package.

Reviewed 2016-03-01
Review Source: Capterra

I switched to Horizon from another package. There are several features within Horizon which many other packages simply do not have. Now is it the best, well that certainly is a matter of opinion. It is not the least expensive, so if price is an issue then you may wish to look elsewhere. If pricing is not a major factor, then take a look, I think you will like what you find.

Response from Carson, Dunlop & Associates


Hi Robin, We appreciate honest opinions from Horizon Inspection Professionals. We're happy to answer questions or discuss added value, tools and services included.

Thanks,
The Horizon Team

Rating breakdown

Ease of use
Customer support

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Amr Serrag Eldin

Excellent Software

Used weekly for 6-12 months
Reviewed 2019-09-28
Review Source: Capterra

Pros
It is very easy, professional, good price and valuable product

Cons
The flexibility to remove unneeded illustrations

Response from Carson, Dunlop & Associates


Hi Amr,
Thanks for the great review. It is possible to remove illustrations, if you need help please contact us at 1-800-268-7070 or visit our helpdesk at http://bit.ly/HZNsupport

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jean Laframboise

Long time user

Used daily for 2+ years
Reviewed 2019-06-14
Review Source: Capterra

As a long time user of the Horizon software I am very pleased with the product and the service. Over the years the software has been improved and updated regularly without my involvement. The customer service is excellent - an important feature for a one-man operation such as mine. I have received compliments from both clients and agents on the report quality. Although there was initially a learning curve to overcome the report writing time has now become very reasonable. I recently read an online comment about the Horizon software where it was referred to as the gold standard. I fully agree! representative

Pros
My favorite feature is the off site data storage.

Cons
It's not free. Kidding aside, it does represent excellent value.

Response from Carson, Dunlop & Associates


Thank you Jean! We appreciate the experience and knowledge you bring with your review. Glad the Horizon team and software has been a good fit for your business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kyle Turner, CD

Year in review

Used weekly for 1-2 years
Reviewed 2019-03-03
Review Source: Capterra

Personally don't understand why other inspectors are not using Horizon. I have tired several and nothing compares to them quality of thea reports.

Pros
Integration ;with, Google calendar, payment processing, homebinder and several other 3rd party. Customization : make it feel the way you want, professional Designed by industry leaders

Cons
Blank spaces on report between sections looks unprofessional. Glichy host possibly causes application to freeze on occasion. Customer support just tells you it's fine. Price listed in US funds which shows it true target market. Nothing else.

Response from Carson, Dunlop & Associates


Thanks for your feedback Kyle! Our latest release of Report Designer gives you unlimited formatting control to remove white space, resize images and more. We're happy you know Horizon delivers the most Professional report in the industry.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Roger Nordick

Product Referral

Used weekly for 2+ years
Reviewed 2020-07-02
Review Source: Capterra

The time saving aspect was critical to me because the former method I used was taking far too much time to do up a thorough, professional report. The second aspect of my former method was that I had to purchase thick manuals that were constantly rising in cost which I had to pass on to the client; increasing my overall invoice while my competitors were able to maintain their lower prices. The ongoing training is something I've not received from the competitors at all. I always look forward to the short webinars which have always made my work look more professional and in less time. Hooray for that!

Pros
The check boxes are simple to use, very time saving with an added simple method of customization option sets this software well above the last three methods I've experienced over the past 20 years. The extensive reference library is pretty amazing as well. For new inspectors to the industry; this software is a very in-depth, comprehensive program that really has everything within it to set you up for success. BUT, it is imperative that you take the time to customize it to your liking; however long that takes.

Cons
The search library isn't as extensive or easy to articulate as described. However, I believe that further studies will indicate I am likely not doing something the way it should be done or haven't taken the time to read all instructions the get the most out of the software. One small point I find missing is to know if the client actually received the work order along with a simple way of resending it if not opened or received. Another is to maintain a list that shows the client has paid for the service rather than disappearing as soon as it is marked paid; also an automatic means of sending out a receipt.

Response from Carson, Dunlop & Associates


Thank you Roger for your thorough review! We understand the change management process very well and glad you're taking advantage of free training. You will also learn about sending automated emails and email tracking in these sessions. You can also contact us direct 866.303.7999

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Alex Stripe

Horizon Brings Me More Business

Used daily for 2+ years
Reviewed 2019-03-01
Review Source: Capterra

I cannot say enough good things about Horizon. The reports come out well organized and clean. My clients and the realtors I work with love the ease of navigating through the reports with the section tabs. The reports provide so many helpful illustrations and links that assist with educating my clients. The additional tools such as the action list help me get more referrals and business from realtors. Realtors appreciate anything that helps make their jobs a bit easier. From a business standpoint it has really helped me stay on track and continue to grow. I enjoy the built in option of not releasing the report until the inspection agreement has been signed and payment has been received. This helps protect my business. If I ever have any questions, the staff is very responsive and takes care of any issues quickly. Horizon has put out a top notch product and great service to go with it. I can't thank them enough for helping me grow my business!

Pros
Ease of use Clean reports Built in features that help educate my clients Additional features/links to help real estate agents put together inspection objections Business at a glance section helps keep me on track

Cons
Photo limit is a little low Since it is internet based it does slow down from time to time and/or makes it difficult to write the report on site if inspection is in an out of service area.

Response from Carson, Dunlop & Associates


Hi Alex, thanks for your review. We're glad that Horizon is helping you grow your business and we always invite any comments for improving our product.

We also have some terrific news for you. We just increased the photo limit to 200,. One of the many benefits of being a Horizon user is that we continuously provide updates. And your comments help us do just that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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