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Knock CRM Logo

The top CRM for multifamily managers, marketers, and teams.

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Is this product right for your business?

Find out with a

Knock CRM - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Knock CRM overview

What is Knock CRM?

Improve occupancy and renewal rates at your residential property management company with Knock CRM. Knock's award-winning performance platform was purpose-built for multifamily managers, marketers, leasing teams, and operational executives, meaning you’ll get best-in-class automation, integration, and data transparency.

From marketing and tours to renewals and business intelligence, Knock has the tools and features you need to increase lead-to-lease rates and improve NOI at every opportunity.

Knock’s features include: prospect CRM, renewal CRM, pipeline management, marketing automation, self-guided tours, virtual tours, chatbot, segmented marketing campaigns, automatic email replies, ID verification, PMS integration, performance reports, and screening.

Key benefits of using Knock CRM

- Convert high-quality leads into leases. On average, teams who choose Knock increase their lead-to-lease by 20%.
- Optimize your marketing budget by measuring ad spend.
Save time and attract high-quality leads with auto-scheduling and tours.
- Make confident business decisions with accurate analytics and customizable reports.
- Simplify workflow across all communication channels, including email, chatbot, and phone.
- Keep things running smoothly with the best onboarding and customer support in the industry.

Starting price


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Knock CRM’s user interface

Ease of use rating:

Knock CRM reviews

Overall rating

4.8

/5

23

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.39/10
Rating distribution

5

4

3

2

1

18

5

0

0

0

Pros
“The training has been awesome and our Reps are always responsive and great to work with.”
BA

Bobbi A.

Portfolio Manager

“Love the auto-response, love the email, SMS, chat feature, love the SMILE when at 100.”
CR

Cristina R.

Community Director

“This program helps my leasing agents offer the best customer service to our prospects and residents.”
JB

Jennifer B.

Regional Property Manager

Cons
“Most of the tours that are scheduled in Knock- the prospect fails to show or cancels randomly. Less personal than speaking over the phone or in person to someone.”
Ld

Lauren d.

Leasing Agent

“Creating multiple weekly reports ( probably more user error though).”
TC

Tracy C.

Marketing Director

“The scoring is somethings hard to understand at times specifically between the "live score" and the "average score.”
BA

Bobbi A.

Portfolio Manager

Who uses Knock CRM?

Based on 23 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Real Estate
Hospitality

Use cases

Property Management
Lease Management
Real Estate CRM

Knock CRM's key features

Most critical features, based on insights from Knock CRM users:

Contact management
Alerts/Notifications
Task management
Reminders
Third-Party integrations
Lead management

All Knock CRM features

Features rating:

Activity dashboard
Reporting/Analytics
Client management
Referral tracking
Data import/export
Interaction tracking
Email marketing
Customer database
Campaign management
Client/Property matching
Segmentation
Drag & drop
Email templates
Email tracking
Data synchronization
Lead capture
Lead nurturing
Pipeline management
Customizable fields
Calendar management
Appointment management

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Knock CRM integrations (7)

Integrations rated by users

We looked at 23 user reviews to identify which products are mentioned as Knock CRM integrations and how users feel about them.

Integration rating: 5.0 (4)

It is so important to have your different systems integrated with each for accuracy. If you eliminate the duplicate entry of data that also saves the site team valuable time.

It is important to have ALL resident information MATCH with each software. Accurate information matters!

It allows both systems to communicate with one another, allowing work flow to be efficient and seamless.

MM

Merrcy M.

Executive Portfolio Manager

1/3
ResMan logo
ResMan

Integration rating: 5.0 (2)

I love ResMan! Super effective and has a lot of tools and functions that we use on a daily basis.

Ld

Lauren d.

Leasing Agent

Knock CRM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Chat

Training options

Live Online
Webinars
Documentation
Videos

Knock CRM FAQs

Q. Who are the typical users of Knock CRM?

Knock CRM has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Knock CRM support?

Knock CRM supports the following languages:
English


Q. Does Knock CRM support mobile devices?

Knock CRM supports the following devices:
iPad, iPhone


Q. Does Knock CRM offer an API?

No, Knock CRM does not have an API available.


Q. What other apps does Knock CRM integrate with?

Knock CRM integrates with the following applications:
Entrata, ResMan, Yardi Voyager, MRI Property Management


Q. What level of support does Knock CRM offer?

Knock CRM offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat

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