RentPost Reviews

The system is really good for a basic property management company that does not have over 100 properties

If you have a lot of properties it just does not have all the features that a more detailed software would have to make it easy for the property managers.

I like the application because it is an application that is new to me specializing on all areas of management helping Landlords and tenants. My husband and I own apartments, condominium rooms, commercial buildings and studios that we my husband invested before he resigned and I can say it is a good business but there were challenges, misunderstandings, missed monthly payments and unclear calculations. With Rentpost, loopholes were identified, procedures and guidelines are followed, payments were on time and tenants were managed well. Positive results were achieved because we have a clear overview of everything thus planning and followups have been successful. Accounting is a big help at the same time we have saved all tenant information and documents all in one place.

It is a new technology and concept I can say that is why there are still areas that are not clear or needs suggestion but whats good about Rentpost is that they have great Customer support and they are open for feedback and suggestions. They listen to you.

This program is easy to use for our clients and administrators. The affordability and the cost are enticing.

Takes them to long to process payments even though clients paid ACH I’ve waited upto 5 days at times. The customer service is undesirable in that it’s easy to get them on the phone when signing up but not when you have a issue. The delayed payment could be a reason for us to move on. I hope they fix it we are on year 2

Has some nice features such as online rent, work order management, rent roll, contact management, etc.

Would like to see more complete system to pay owners easier, without additional fees and expenses, etc.

No pros were added to this review

No cons were added to this review

Glad you're enjoying it Matthew!

RentPost is extremely user friendly so it makes the complicated process very easy to use.

No cons were added to this review

RentPost is extremely easy to use and saves me a lot of time with online rent collection compared to having to go door to door to pick up rent checks.

The only thing negative I've come across with RentPost, is that it does not have a marketing section yet.

How quick and easy the online rent collection is. The cost of the software is a great value for what you get in return

Some small features are missing such as marketing.

No pros were added to this review

No cons were added to this review

The ease of use of the software is one of its best qualities. Someone that does not know a thing about property management software can just jump right in and get started. They have a robust accounting system and great quick reporting system to help keep track of how your business is running. Their Amazing customer support and the development team is constantly pushing to improve and bring new features to its users, makes this one of the top new comers to the online property management software arena.

Still a young company with room to grow, but they are growing!

Easy to understand Everything done online Saved time and money for me

Wish they started this earlier

The software is easy to use, friendly, forgiving, and powerful beyond all belief. It reduces the work load of management companies ten-fold.

None that I can think of! Keep up the great work!

The software really does a lot of various things, everything I need is in there and I just need few clics to set it up and make it work. Every information I could need or task I must get done can be done from Rentpost and I know the software wont forget it or make a mistake. I don't have to remember it myself, just log in and all I have to do or want to know is right there.

Like any software that provides that much options and stuff, setting it up can be a little scary. There a a lot of different panels and tabs and yes at first sight it looks a bit complex. But once you've found you way through this (and it doesn't take much time) it's totally worth it. That's all I can find as a Cons, really.

RentPost is an excellent way to log rent and generate Owner Statements. The dashboard is very user friendly and being web based makes it so easy to use and takes the worry out of computer or software crashes. Once the Residents are in the system, logging rent is very easy and the way RentPost prioritizes unpaid units to the top of your dashboard for attention is great! Customer support is fast and for the most part very thorough. Using the feedback button on the website I was able to get immediate response on a Saturday morning to have a problem corrected which is incredible!

The Owner Statements are not very customized and there is a large fee for even the most basic level of business branding. Implementing the software should be done thru face-to-face tutorials or "demo" sessions because use is not as easy as advertised. We have spoken with another Property Management Company in the area and this was their same concern - RentPost works well but is not a smooth transition.

Thanks for the review of RentPost. I just wanted to clarify that RentPost does NOT brand owner statements with any RentPost details, and that we include the company details of the property manager on all owner statements. We have no intentions of trying to pick up owner leads by marketing in this way. Also, I think you will find that our next release coming out will address most if not all of your concerns in terms of simplicity. I should also state that we've heard from multiple clients how simple the software was to use. But we realize everyone is not the same, we're continually focused on this aspect! Thanks again, we appreciate the feedback, it allows us to continue to improve!