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Sisu Logo

Your Real Estate Operating System

Sisu Reviews

Overall rating

4.8

/5

47

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.19/10

Reviews by rating

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Pros and cons

Dedicated customer service rep has been available, knowledgeable and always eager to push new capabilities of the platform tailored to my company goals. Sisu Mastery event is amazing.
SISU is a great tool to track your tasks. It is also friendly user and can be a great source of information for listing managements and other agent transactions.
My overall experience with Sisu has been a positive one. I love the feedback I get from most of my agents and I love the opportunity to give my feedback to Sisu.
If you determine the product does not work for you, you have to jump through hoops to cancel. After you cancel, they start up your subscription again without notifying you.
I was looking at my Credit Card Statement and notice I am being charged for service I cancelled six months ago.
The only dislike i have is whenever it doesnt populate info correctly.
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47 reviews

Recommended

YS
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Yola S.

Inside Sales Manager

Real Estate, 11-50 employees

Review source

Overall Rating

You need this if you are in real estate!

Reviewed 10 months ago

Transcript

Yola S. : Hi, I'm Yola. I am the inside sales manager at a real estate brokerage. We have 27 agents and...

Vendor response

Wow, thank you so much for taking the time to leave a video review, Yola! We sincerely appreciate that, and more importantly, are glad to hear that Sisu is really helping the business. Cheers to an amazing 2024!

AD
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Amanda D.

Real Estate, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I love Sisu!

Reviewed 7 months ago
Pros

I love how easy the Sisu app is to use! I love having our brokerages dashboard available on display throughout our office. It keeps the competition healthy and everyone can see for themselves where we rank. We have also done contests with other Sisu users to see who has the most appointments set and met.

Cons

sometimes my dashboard is a little glitchy.

KM
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Kaitlin M.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Alpha Realty Team Review

Reviewed 7 months ago

Overall it has been a good experience. I am not a high tech person and I find this to be easy to use. Our setup has been great and our account manager Ty has been wonderful and patient.

Pros

The ability to track production and transactions at a higher level. Allows us to run contests with our agents to help motivate

Cons

No real cons so far! All my questions get answered, great support!

KH
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Karen H.

Real Estate, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Unfair Advantage

Reviewed a year ago

In my opinion, this is THE unfair advantage you owe to your team. dedicated customer service rep has been available, knowledgeable and always eager to push new capabilities of the platform tailored to my company goals. Sisu Mastery event is amazing!

Pros

The ability to see pending commissions to make more educated choices about expenses as we are in growth phase, also tracking activities and clearly seeing if on pace or off. The ability to see quickly which metrics are off immediately tells a team leader what to coach on.

Cons

Figuring it out to begin using it is more challenging than I budgeted time for - but that is 100% on me not making the time that I need to focus on it.

MH
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Marcy H.

Real Estate, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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great has a long way to go

Reviewed a year ago

It's very good. they keep telling me the features i'm looking for are coming. we will see.

Pros

transaction management - exporting to excel

Cons

lack of flexibility and customization of stats and data

NH
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Nora H.

Real Estate, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Detailed transaction management, great visuals, could improve user experience

Reviewed a year ago

Generally good. they keep rolling out updates, which help. Excited for the future and where it is going. Small user experience edits like those mentioned above would go a long way in increasing user satisfaction and ease.

Pros

One of the best transaction management systems out there. It was sold to us more on the metrics tracking, but I find the transaction management side is used even more so, and is more valuable to our business operations. The metrics tracking is great though! Great visuals, dynamic tracking.

Cons

Setting up goals takes a bit of trial and error. You have to do it in the 'right order' to get the numbers and percentages to roll out the way you are envisioning. I wish the transaction search bar was universally available. It takes too many clicks to find/get into a transaction, even when there is only one record match. The filtering/saved lists feature could use some work. it doesnt pull data well/...

Vendor response

We're so glad you're finding massive value in areas of the platform that you initially weren't necessarily attracted to! Keep up the great work, thank you for the review here.

NM
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Nick M.

Real Estate, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Worth the investment of time and financial resources

Reviewed a year ago

Great platform with robust capabilities.

Pros

Sisu makes seeing real estate transactions and historical patters easy!

Cons

The inability for custom reports to save time.

Vendor response

Glad to hear that Sisu is helping you better see how your business is performing, Nick! Thank you for taking the time to leave us a review, we greatly appreciate it.

MJ
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Mhiver Jay D.

Real Estate, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SISU Review

Reviewed a year ago

SISU is a great tool to track your tasks. It is also friendly user and can be a great source of information for listing managements and other agent transactions.

Pros

SISU is easy to use and it prompts updates for pending and upcoming tasks.

Cons

I think SISU is a perfect tool that sums up all your tasks but sometimes some of the tasks are not shown in one look, you were thinking there are no other tasks but the following day, some pending tasks are showing up.

Vendor response

We're so glad that Sisu is able to help you better track your tasks for your listings! Keep up the great work. We appreciate you taking the time to leave a review!

KN
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Keeli N.

Real Estate, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Top Notch Customer Support & Resources

Reviewed a year ago
Pros

By far the best customer support we have experienced with any of the many systems we have used. Their response time is unreal. Transaction history and reporting are the two features that I like most...

Cons

Restrictions on which reports can be downloaded.

Vendor response

Wow, thank you for the kind words here! Our Chat Team works extremely hard to keep our initial response time at <1 minute. They will be thrilled to hear this feedback. Thanks, Keeli, we appreciate the review!

SE
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Sandy E.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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All in one!

Reviewed a year ago

Excellent customer service, training and onboarding! They pros always looking to improve.

Pros

We were able to get rid of 2 platforms plus excel/google sheets when switching to SISU. We now have our tracking, accountability/goals, and transaction management all in one place which is awesome!

Cons

Still some bugs in the system when syncing with other platforms and just the useability especially in the transactions management.

Vendor response

We love hearing client stories where they are able to consolidate and streamline systems - that's what Sisu is all about! Keep up the great work, Sandy, and thanks for the kind words here!

RU
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Ryan U.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product for Tracking and Accounting

Reviewed a year ago

This was brought to us by our broker and we were able to load all our past sales in order to see great reporting graphs and trends.

Pros

We use this system mainly for accounting, commissions, reporting, and projecting and setting future goals. It has a lot of great features that can be set up ahead of time so you can just punch in some numbers and go.

Cons

The sync we have set up with another system sometimes doesn't create the item in a timely manor or it duplicates it a lot of times.

Vendor response

In this day and age, it's critical to have real time data on your business to make decisions on the fly. Glad to hear you're loving Sisu, thanks for the review!

LS
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Lewis Storms S.

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Useful

Reviewed a year ago

Benefits are easy usage

Pros

Good for tracking calls, texts, contacts etc.

Cons

Had trouble upgrading sometimes with BOOMTOWN.

ka
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kenneth a.

Real Estate, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Tool

Reviewed a year ago

I love it

Pros

My dashboard and knowing every day where I stand meeting my monthly goals

Cons

Having a creative mind it took me a while learning

Vendor response

We're so glad to hear that you committed to learning Sisu and that it's making a difference in your Real Estate business! We love that you love it. Keep up the great work, and thanks for the review.

BH
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Brayden H.

Real Estate, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Sisu keeps you organized.

Reviewed a year ago

Sisu has been one of the easiest platforms to learn.

Pros

I love how organized Sisu is, you are able to look at your agent accountability and know exactly who you need to be talking to and where your next deal is.

Cons

Sisu is a little more pricy than what I would like to be paying, but besides that it's top tier.

AM
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Alex M.

Real Estate, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sisu has been great

Reviewed a year ago

I love using Sisu.

Pros

My team and I use Sisu for a lot of things and it’s helpfulTo have everything in one place and set goals and track my huskiness.

Cons

It can be somewhat slow sometimes on some of the reporting

Vendor response

We love that you love using Sisu! There is little doubt that you will accomplish your goals, simply by keeping them front and center. Keep up the great work, and thanks for the review!

YS
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Yola S.

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SISU is a necessity for real Estate Brokerages and Teams

Reviewed a year ago

It has made our growing team much mor easy to track.....

Pros

We like that it tracks everything, has graphs, and that it integrates with BoomTown.

Cons

Sometimes there are little glitches, but I guess that's technology!!

DL
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Dan L.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great for Real Estate Teams

Reviewed a year ago
Pros

Once its set up you can easily see where your team stands. Who's doing the activities, who has transactions and how much you're going to get paid.

Cons

The set up was a bit confusing in the beginning. Could have used more guidance.

JD
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Jason D.

Real Estate, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SISU Review

Reviewed a year ago
Pros

I love how intimately SISU allows you to look at your business. You boil down any one issue you're experiencing within your business and find where the bottle neck is quickly and easily

Cons

The hardest issue with SISU is getting it dialed in to your exact business. They have an entire support team dedicated to helping you, but you can truly measure anything you can dream of, which creates some level of complexity within itself

Vendor response

It sounds like you have Sisu dialed in, as well as your business. Keep up the great work, Jason. Thanks for the review, we appreciate it!

JL
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Jessica L.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We love Sisu

Reviewed a year ago
Pros

Sisu has been a big help with us, especially when it comes to keeping track of all of our existing clients and deals!

Cons

There isn’t really anything we feel is missing! It works great for what we need.

MK
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Monica K.

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One Stop Shop

Reviewed a year ago

Amazing! We use SISU paired with Follow Up Boss. The integration feature is fantastic and saves so much time. We track appointments, conversions, our transactions, payroll, expenses, EVERYTHING through SISU.

Pros

SISU is a one stop shop for everything you need in real estate. Whether you are in operations, a team leader, an individual agent, or a coach, this program can do it all!

Cons

For large teams there a few customizations that would be nice to have. It would be amazing if you had the option to customize your tracking of certain things in the commissions tab.

NA
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Nicole A.

Real Estate, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Transactions Made Easy

Reviewed a year ago

My overall experience with SiSu has been wonderful! I love the product and would implement it further in my career should I ever venture out on my own.

Pros

I have been administrative professional in Real Estate for 25+ years. By far SiSu is the best software I have used to date. Transactions are easily monitored at a glance with the use of pipeline and task list is extremely helpful to stay on top of daily tasks and as reminders throughout. SiSu enables you to keep all in one place which is very helpful with compliance. Commissions are figured and updated real time based on the transaction information. So many things to make the admin professional eye to light up!

Cons

Would like calendar that populated transaction dates and linked to transaction.

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Amanda R.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best transaction management software out there

Reviewed a year ago
Pros

It’s data driven, customizable, and supports every area of your business that you can think of.

Cons

I think it can take a little bit to get used to navigating through the system

DV
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Delancey V.

Real Estate, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sisu is great

Reviewed a year ago

My overall experience with Sisu has been a positive one. I love the feedback I get from most of my agents and I love the opportunity to give my feedback to Sisu. I think as soon as I can get my brokerage to fully grasp and utilize the client portal, we will change the way the real estate game is played in our region.

Pros

I love the customization options that sisu provides. My absolute favorite thing about sisu is that they don't stop improving. They keep seeing areas for improvement and making those adjustments. I love partnering with organizations that are dynamic and never stagnant.

Cons

The thing I like least about sisu is the exact thing that makes me love it so much. It is very customizable, which means people who don't take the time to know what they want to do may create something they don't like or get frustrated in the build out process and never truly give the product a chance. Finding a way to make this build out process easier for people lacking technical experience will be helpful.

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Melissa W.

Real Estate, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best all-in-one solution for managing a high level real estate team

Reviewed a year ago
Pros

What I love the most about SISU overall is it's ability to see the future. There is no ceiling and it integrates with everything it possibly can, making it literally the only option for a "one stop shop" in Real Estate management software. Outside of it's overall appeal, it's a tie between transaction management and agent accountability.

Cons

I can't really think of anything, because if there is an issue/lack of functionality, the team at SISU fixes it quickly or creates it for you. So sometimes there are bugs, so I guess that's a "con" (but those happen with every type of tech, so...)?

Vendor response

Wow, we are so grateful for such a kind review! It is our goal to help automate and streamline the business of real estate, so we are please to hear that you feel it's the best all-in-one solution for managing a high level team. Keep crushing your goals! Thanks for the review!

MM
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Marianne M.

Real Estate, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Sisu is Not my Friend

Reviewed 4 years ago

Sisu is marketed as an "all in one" dashboard that fails to live up to the marketing hype.

Pros

In a perfect world, Sisu would be the perfect resolution to all of our real estate needs on both the agent and admin side.

Cons

Not user friendly, difficult to connect with required programs such as Skyslope and Boomtown. Inability to function as marketed. Expensive.

Vendor response

Sorry to hear Marianne. We just released our direct integration between Sisu and BoomTown if we can work with you on the setup.

SB
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Spring B.

Real Estate, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I utilize Sisu to run my entire real estate business.

Reviewed 5 years ago

They have a chat bot on their site and are usually really responsive to questions.

Pros

I love the transaction management and the way they visualize and gamify the data. My agents are competitive about the sales challenges. It's made for a really fun culture. I also love the reporting and being able to forecast my income. Th dashboards are always up on one TV in my office while the contests are up on another.

Cons

There have been a few things they didn't have that I wanted. The team listened and had them developed within a few months.

Vendor response

Thanks for the very kind words!