BoomTown Pricing, Features, Reviews and Alternatives

It is very easy to use. Like most programs it does take some time to understand all the ends and outs of a program, but once you get the hang of it it comes very easily.

Having to log out because your toggle bar doesn't want to show up. There are quite a few glitches as well that occur more often than they should. However, it does not take up a ton of time to log out and log back in. It is more of an inconvenience.

Easy to use once you understood the concepts. Love being able to see what my clients were searching for on my team's real estate website.

I would have liked a more in-depth, functional CRM for my clients. A place where I can easily pull up notes that I've made, rather than scrolling down to see them.

We appreciate your open and honest review, Sherri! Regarding your desire to see an improved experience around viewing notes, I'm happy to share that we actually have some sorting improvements in the works that will allow for you to more easily sort/view a lead's history. So, good news on that front! We are sorry to hear about some potential frustration with the leads. It's unfortunately not uncommon...

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I have been consulting as CRM Administrator/Analyst for a while now and have had the chance to work with a couple companies that use Boomtown as their CRM tool. Boomtown isn't my favorite software to implement or work. The UI is clunky at times but has definitely improved over the years. This is a mid-tier dashboard, that leaves you wanting more. What I do like is that individuals can easily set up campaigns and client contact information. The product does make it easy/clear to Identify which clients you have not reached out to in a while. With this CRM they offer the ability to do texting campaigns, which are very easy to set up. This is great because you don't have to use your phone to send out the campaign to the targeted clients.

Pricing and Customer support. I have help companies during the implementation process and have not been a fan working with their support team. They have never been attentive and rarely know the answers to issues the first time. Also, I would not recommend this product to a small business because it can become very expensive and you are locked into a 12-month contract that may not work for every company.

How easy it is to train new agents to use the system. They can begin using on the first day. Other CRMs take several months to train new agents.

It is a year or two behind some of its competitors, things advance so quickly in the industry. I wish the Mojo integration worked better.

Easy to get client information Calendar and reminders are very helpful. Easy to update client information all from one screen.

Nothing. The system does allow you to do anything that you need to do. Its user friendly. Team members can also access client information. I really can't say anything negative about Boom town.