getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

BoomTown Logo

Real estate CRM software

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

BoomTown - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

BoomTown overview

Based on 239 verified user reviews

What is BoomTown?

By industry, BoomTown reviewers are most commonly professionals in real estate (96%). The most frequent use case for BoomTown cited by reviewers is real estate CRM (62% of reviewers).

What do users say about BoomTown pricing?

Some users report that BoomTown offers strong features for the price, and reviewers appreciate its effectiveness enough to pay for results. However, some users say the cost is high, and reviewers feel more affordable alternatives exist.

Starting price

1000 /
per month

Alternatives

with better value for money


Pros & Cons

Lead Management

Ease of Use

Client Communication

Call and Billing Issues

Prospect Follow-Up

Email Management

Do you work for BoomTown? Manage this product listing

BoomTown’s user interface

Ease of use rating:

BoomTown reviews

Overall rating

4.5

/5

239

Positive reviews

78

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.78/10
Rating distribution

5

4

3

2

1

168

42

11

8

10

Pros
“Overall, my experience with BoomTown has been positive because it’s a strong, all-in-one platform for managing leads and client communication. While there’s a learning curve, the tools are effective once set up and support long-term growth.”
JG

Jessica G.

Realtor

“It also takes time to customize and fully learn, which can slow things down initially.”
JG

Jessica G.

Realtor

“I liked when they changed so I could update my own pages.”
SG

Shannon G.

Broker

Cons
“They charge your credit card arbitrarily and the only way for it to stop is to cancel the card.”
LC

Lorie C.

REALTOR

“The SERVICE IS POOR AND THE SITE IS DOWN A LOT FOR LONG PERIODS OF TIME WITH OUT ANY NOTICE OR CONFIRMATION TO USERS.”
AB

ALESIA B.

owner

“Their billing department does not answer the phone.”
LC

Lorie C.

REALTOR

Who uses BoomTown?

Based on 239 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Real Estate
Education Management

Use cases

Real Estate CRM
CRM

BoomTown's key features

Most critical features, based on insights from BoomTown users:

Client/Property matching
Campaign management
Reporting/Analytics
Email marketing
Segmentation

All BoomTown features

Features rating:

Activity dashboard
Activity tracking
Alerts/Notifications
API
Campaign management
Client/Property matching
Communication management
Contact management
Content management
CRM
Dashboard
Email marketing
Email templates
For real estate
For real estate agencies
For startups
Interaction tracking
Lead distribution
Lead generation
Lead management
Lead nurturing
Lead qualification
Lead scoring
Mobile app
Pipeline management
Property management
Prospecting tools
Reporting/Analytics
Sales pipeline management
Search/Filter
Segmentation
Social media integration
Tagging
Task management
Template management
Third-Party integrations
Website management

BoomTown alternatives

BoomTown logo

Starting from

1000

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
HubSpot CRM logo
visit website

Starting from

20

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
iHomefinder logo
visit website

Starting from

160

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Pipedrive logo

Starting from

19

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

BoomTown pricing

Starting from

1000

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about BoomTown price and value

Value for money rating:

Of 20 reviews that provide robust commentary on BoomTown's price and value, mention it in a positive light.

Some users report that BoomTown offers strong features and advanced CRM capabilities for the price, making it a budget-friendly option for some. Reviewers appreciate the platform’s effectiveness and say they are willing to pay for the results. However, some users say the cost is high and not always justified by the value provided, especially for those just starting out or with limited budgets. Some reviewers feel the pricing is a main drawback, with several indicating they find more affordable alternatives with similar functionalities. Users think the platform’s cost-effectiveness depends on individual business needs and usage.

, and

BoomTown customer support

What do users say about BoomTown customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of BoomTown customer support.

Widespread user sentiment highlights BoomTown's customer support as responsive, knowledgeable, and easy to reach when needed.

A minority of users report inconsistent response times and occasional dissatisfaction with the support team's reliability.

Support options

Phone support
Email/help desk
Chat

Training options

In person
Documentation
Webinars
Live online

BoomTown FAQs

Q. Who are the typical users of BoomTown?

BoomTown has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers

These products have better value for money


Q. What is BoomTown used for?

BoomTown is a cloud-based REAL ESTATE management software designed to help real estate professionals enhance their online presence and manage all of their offices in one place with lead generation tools and contact management. BoomTown offers a range of features including lead qualification, round robin lead distribution, drip campaigns and bulk text, transaction and pipeline management, and more. BoomTown has a predictive CRM system which enables users to track all lead activities from a central location, as well as gain actionable insight into business performance. The predictive CRM helps users create more opportunities, and ensures leads are sent to the right agent for follow-up. Other features include email templates, call and note logging, simple sign-on, an MLS hotsheet, lead scoring, listing analytics, and more. BoomTown gives users a holistic view of business performance and team accountability metrics. The platform also enables users to create detailed reports using reporting functionality. BoomTown can be integrated with tools and applications like BombBomb, Dotloop, CallAction, Mojo, Brokermint, Zapier, Spacio, Office 365, and more, to help users streamline their workflow. Native iOS and Android mobile apps give users the flexibility to access and manage tasks on-the-go.


Q. Does BoomTown support mobile devices?

BoomTown supports the following devices:
Android, iPhone


Q. What level of support does BoomTown offer?

BoomTown offers the following support options:
Phone Support, Email/Help Desk, Chat

Related categories