App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Covetrus vRxPro
5
102
4
68
3
18
2
6
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Prescription management software for veterinary clinics
Table of Contents
Covetrus vRxPro - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Covetrus vRxPro overview
Based on 196 verified user reviews
What is Covetrus vRxPro?
Covetrus vRxPro is a veterinary solution offering key features such as prescription processing, patient records management, and client management, among others.
Who uses Covetrus vRxPro?
By industry, Covetrus vRxPro reviewers are most commonly professionals in veterinary (95%). The most frequent use case cited by reviewers is veterinary (88%).
Starting price
Alternatives
with better value for money
Pros & Cons
Client Email Notifications
Online Pharmacy
Client Prescription Management
Bugs and Issues
Phone Support
Covetrus vRxPro’s user interface
Covetrus vRxPro pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.3
Ease of use
4.2
Customer support
4.3
Reviews sentiment
What do users say about Covetrus vRxPro?
Covetrus vRxPro is a veterinary solution offering key features such as prescription processing, patient records management, and client management, among others.
Select to learn more
Who uses Covetrus vRxPro?
Based on 196 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Covetrus vRxPro's key features
GetApp's analysis of 45 verified user reviews collected between July 2021 and September 2024 identifies Covetrus vRxPro's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Covetrus vRxPro's prescription processing capabilities. They find it easy to submit and approve prescriptions, and highlight the convenience of managing refills quickly. Users report that the system integrates well with their existing setups, allowing for seamless processing. However, they mention that communication about product availability and shipping times could be improved. They also note that the processing time can be slower compared to other services, but once approved, the medication delivery is fast and reliable. Of the 23 Covetrus vRxPro users who gave detailed accounts of their use of Prescription Processing, 100% rated this feature as important or highly important.
Reviewers indicate that Covetrus vRxPro's patient records management is valuable for its integration with EMR systems like Avimark and Cornerstone. They appreciate the automatic updates to patient files when prescriptions are approved, which reduces manual entry and potential errors. Users report that this integration saves significant time and ensures accurate records. However, they mention occasional issues with writebacks and suggest improvements in tracking client purchases and updating patient statuses. Overall, they find the system robust and easy to use. Of the 23 Covetrus vRxPro users who gave detailed accounts of their use of Patient Records Management, 91% rated this feature as important or highly important.
All Covetrus vRxPro features
Features rating:
Covetrus vRxPro alternatives
Covetrus vRxPro
Starting from
No pricing info
DaySmart Vet
Starting from
116
Per month
Instinct Science
Starting from
Free
Covetrus Pulse
Starting from
No pricing info
Covetrus vRxPro integrations (5)
Integrations rated by users
We looked at 196 user reviews to identify which products are mentioned as Covetrus vRxPro integrations and how users feel about them.
Integration rating: 4.5 (6)
Integration rating: 4.3 (5)
Integration rating: 4.5 (4)
Integration rating: 5.0 (2)
“easy to use, I just wished it recorded the entire conversation in the medical record, not just the first message”
Jessie K.
RVT manager
Integration rating: 5.0 (1)
Covetrus vRxPro customer support
What do users say about Covetrus vRxPro customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Covetrus vRxPro customer support.
Multiple users highlight prompt, friendly, and knowledgeable customer service that resolves issues effectively.
A number of users report long hold times, inconsistent responsiveness, and difficulty reaching customer support.
Support options
Training options
To see what individual users say about Covetrus vRxPro's customer support, check out the review snippets below.
“The integration with Cormerstone was the primary reason we started using Covetrus; excellent customer service is why we stayed”
Anne S.
Office Manager
“good experience, easy to use, if help is needed customer service is always great”
Diana K.
Office Manager
“Wait times for customer support were sometimes over 30 minutes, and online chat was seldom available.at the end of 2023.”
Lauren A.
HM
Covetrus vRxPro FAQs
Covetrus vRxPro is a complete, practice-branded online pharmacy solution that helps veterinary teams streamline prescription management, improve compliance, and deliver a seamless client experience. By combining powerful integrations with practice management systems, an extensive product catalog, and modern digital features, vRxPro ensures pets get the medications and products they need - while practices save time and strengthen client loyalty. Key Features & Capabilities • Seamless PIMS Integration: Syncs directly with leading practice management systems, making it easy to access patient records, approve prescriptions, and track refill histories without duplicating work. • Practice-Branded Online Pharmacy powered by Covetrus: Provide clients with a trusted, clinic-branded pharmacy portal where they can request prescriptions for your approval and order products directly from your store. • Extensive Product Catalog: Access more than 10,000 veterinarian-recommended products, from preventives to compounded medications, ensuring practices can meet a wide range of patient needs. • Home Delivery & Autoship: Medications and supplies ship directly to clients’ homes, with options for autoship and automated reminders that keep pets on schedule and improve compliance. • Efficiency & Time Savings: Streamlines prescription approvals, renewals, and refills, reducing administrative burden and giving staff more time for patient care. • Reporting & Analytics: Real-time insights into prescription trends, client purchasing behavior, and compliance directly in the platform to help drive smarter practice decisions. • Client Loyalty & Competitive Edge: Keep revenue in-house by offering a convenient, professional online pharmacy, powered by Covetrus, that helps practices compete with external retailers. • Reliable Fulfillment & Support: Backed by high fulfillment rates and responsive customer service, with most orders shipped the next business day. Benefits for Practices • Reduce administrative workload and free up staff for higher-value tasks • Improve client compliance and satisfaction with easy ordering, home delivery, and automated reminders • Strengthen client loyalty through a practice-branded pharmacy experience and free client marketing to keep your storefront top-of-mind • Drive practice growth with data insights and a competitive online offering • Save time with a platform that is constantly innovating for its customers by offering continuous enhancements to make customization easier
These products have better value for money
