Gym Insight Reviews - Pros & Cons, Ratings & more

TeamUp

WellnessLiving

Gymdesk

Mindbody

Kisi

GymMaster

Easy, comprehensive, fully integrated fitness center management software: manage memberships, billing, personal training, class scheduling, 24-hour access control, SMS messaging, and more.


Gym Insight

Android

Linux

Web-based

Windows

iPad

iPhone

Owner

All the knowledge they willingly gave me to help me run my gym to the best of my ability was a bonus. I have NEVER and I mean NEVER come across a company with this level of Customer Support.

Coach 

The most incredible thing about the software was the ease of use. I have used many programs before but this is the best.

Agent

I absolutely love gym insight as its allow me to have access to the gym at any place even from the comfort of my house.

Student

What I like most about Gym Insight is that it is very easy to use and affordable. It includes many features to set up your own gym and make a use out of it.

Software Engineer

I really like the number of features it supports, it is an all in one tool for gym management. I also like the customer service.

Owner 

They are very helpful and knowledgeable on any question I ever have. Also VERY happy that they had the door access option and helped literally ever step along the way of my getting it set up.

Student 

Good and effective to use ui is good and working effectively.

The customer service… WOW. Let’s talk about this companies willingness to answer every call and every question within minutes (not hours).

I liked the staff I felt a connection that made me feel like they were there for me all the time from a start-up in September to Present.

The cost, the features and the ease of setting up and supporting the product.

We also no longer run the risk of under estimating quantities. We have seen the value of the software many times over now.

Administrative Assistant 

Took to long  to go to the next page. Sometimes it would kick me off for no reason and I would have to restart it.

The system is always being updated to stay current and to meet the needs of their customers. The navigation process is simple and easy to train a person on.

It seemed high for the features that were offered. Lower the price and then you got yourself a steal.

Without Gym Insight we would be stuck in the Stone Age.

Combination of lowered cost and BIG increase in revenue. With advice from GymInsight, I lowered our monthly dues from $35 to $19.95 per month.

ABC Trainerize

My PT Hub

Zen Planner

Very happy with my decision to change to GymInsight. 

Great Software and Customer Service 

Thank you, Kerry!  Happy to help with everything!  
We'll definitely work on including that in further expansions of the Members App!

Much better than my former software however not having 24/7 support is a real huge issue when you run a 24/7 facility and pay for 24/7 access equipment. 

The Good and the Bad 

Best solution for healthy gym people 

Thanks for the feedback! Glad that you like the User Interface. We are working on becoming more popular and being used more!

I learn so much every day getting to learn new things from customer service. I like they listen to my ideas and allow me to be a part of making the program better. They are always wanting to help me grow my business

The Gym at 214 Main

Thank you for the kind words, Jovon. Happy we were able to set you up for success! We are here for you. 

Exceptional, Outstanding, Successful, Helpful, EASY! Affordable! I could go on…. 

Best Club Management Software out there!!! BY FAR! 

Awesome! Thank you so much, Crystal. [Anthony] and the customer service team appreciate it, too, and they are always happy to help. 
It's great to hear that things are going well. We care because your success is our success, too. 

My experience with gym insight is quite great and beautiful this platform is a great platform. 

Gym insight is the best

Thank you for saying that! It is great to hear that we're hitting the mark in the convenience and aesthetics of our program. 

It's been great. They've been super responsive to all of my questions and provided guidance to me when I bought my first gym.

Fantastic Gym Management Software!

Thank you for your kind words! 

We've heard your feedback, and we're already already almost ready to roll out report customization improvements that you're going to love! Keep it coming! 

With Gym Insight, we went paperless, I can work from home when I need to, Insurance report processing is more straightforward, and we’re just overall more efficient. I highly recommend Gym Insight to any gym owner. It’s affordable and it’s an all-in-one system. It really has helped the business many ways and made our jobs easier. Without Gym Insight we would be stuck in the Stone Age. 

Without Gym Insight we would be stuck in the Stone Age

Hard to find companies like this...

Thank you very much for the kind words, Chris. We provide the best customer service and fastest answers and fixes we can because we know how important that is to all of our customers - and we know how frustrating the alternative is!

Easy to us and intuitive

Thank you for the review, Sirena! Happy to set you up for success!

I wouldn’t be in business without Gym Insight. We adapted our business model to run very lean after Covid and a planet fitness moving in next door. We now sell ~20 memberships online every month with remote keycard pickup. Reducing expenses has kept us profitable and our members are very happy. 

Very happy customer

Thank you, Scott! WOW! How humbling and inspiring to hear that Gym Insight helped save you from going out of business. 
Facial recognition login sounds like a cool feature. As with any feature request we receive from a customer we take note, discuss with our developers, and if it's a good idea that's doable and/or multiple customers want it, we'll make it happen!

easy to use after learning and [SENSITIVE CONTENT] is awesome to work with any problem I have.

gym software

Hi Sherry, thank you for leaving a review. We were able to figure out with you over the phone that the software was working correctly. The reason that your new member not showing up on your Dashboard for that day was because you made their start date in 1922 instead of 2022. That's okay, we all make mistakes! And that one was easy to fix. 

j'ai mis du temps à mettre l'outil sur pied mais je ne suis pas déçu car il me facilite la gestion de mes activités sportives.

je gere ma salle de sport en tout tranquilité

I manage my gym with complete peace of mind

Thank you for you review and for being a beloved Gym Insight customer! That is a big reason why Gym Insight is so easy to use and useful: member management, payment processing, access management all integrated in one software, so no jumping between platforms or tedious manual updates.
As for set up, you'll find that with any software, it takes time to set up your gym's specific membership plans, calendars, users, member agreements, and numerous other settings. At Gym Insight, our customer support team is always standing by to help guide you through setup and answer any questions you have to get you up and running! 

Very satisfied with everything the software has to offer!

Best software out there!!

Thank you for writing this review! 
Yes, we love to get customer feedback and provide weekly updates, new features, and improvements - every week!

Use it every to manage membership

It is a easy to use one stop for managing our gym.

Simple and User Friendly.

Great platform 

Hi Brian, thank you for the review, and thank you for being a beloved long-time customer. 
That's right, those features are coming soon!

I really shappy with Gym Insights. All features are great l!

Best Gym Management Software I've used.

Thank you!

We are the Best Gym Management Software.

Overall, I'm impressed using this software.

Gym Insight Review 

I have been able to go paperless with this software, work from home when needed, and track a variety of things with ease. I have also been able to process insurance reports easily and more efficiently. I believe this software has been such a benefit in so many ways to our fitness facility. Thank you for making my job easier!

I love Gym Insight software. 

Thank you, Abigail! It's always good to hear from you and we're glad we could help!

I will say that leading up to making the transition from our former software to Gym Insight, I was very nervous about having to learn a new system.  I was very pleasantly surprised that it was so easy to start using from the very beginning.  One of my managers told me that since we started using Gym Insight the stress she experienced using the former software has completely gone away making her job much more pleasant.  Can't say enough good things about the Gym Insight product and the customer support!

Gym Insight Software Review

Thank you for saying that, Linda! [Anthony] and all of us are glad that we could make it a smooth and easy transition for you. 

I am now able to track my members and financial data efficiently. I have removed the need for paper everywhere. if I am away from the office and there is a problem I can easily access the system to assist my employees. 

This system is Great! My search for a great system and decent customer service is over! 

My overall experience with Gym Insight has been awesome! I get to track many data from my phone and it makes the job easier for you. 

Gym Insight Review

Thank you! We're glad you're having good experience. We love saving people time and money, solving your problems, and helping optimize your business! 

Smooth Gym management software

Thank you! 

Yes, we have been adding tons of features and improvements over the years and we'll continue to add more, including to our Members App. We're also working on making the Members App even easier to download and log in to on multiple platforms, so stay tuned! 

We're not aware of any issues accessing Gym Insight on mobile, so if you have any difficulty, please contact Customer Service via phone, email, or the Send Us Feedback button. Thanks!

In the past year, my positive cash flow has increased over $5,000 per month.Combination of lowered cost and BIG increase in revenue.  With advice from GymInsight, I lowered our monthly dues from $35 to $19.95 per month.

Exceded My Expectations. 

Thank you for the review, Robert! It's awesome to hear that Gym Insight and the support and consulting that we offer are really paying off for you!

Gym Insight Reviews (2025)

Suggested alternatives

Pros and cons

38 reviews