App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Gym Insight Logo
Gym Insight
4.7
(23)

Write a review

Comprehensive, integrated fitness center management.

visit website

(0)

Gym Insight Pricing, Features, Reviews and Alternatives

Gym Insight product overview

Price starts from

49

Per month

Usage Based

What is Gym Insight?

Run your gym or studio with Insight!

Key benefits of using Gym Insight

Comprehensive, fully integrated, easy-to-use gym and studio management.

No need to bounce between multiple programs or 3rd party apps
All-in-one management
Browser-based
Runs on all platforms
No contracts
Free no-risk trial

Features:
Easy-to-use interface
Customizable dashboard to track stats in real-time
Members’ app
Employee-less signups with Guru for tablet
Auto-billing
Comprehensive reports

Fully integrated:
Main application
Membership document e-signing
24/7 Insight Access system
Class scheduling system
Personal training and appointments system
Mobile app
SMS messaging
Widgets that integrate into your website:
Online pre-sales
Online signups
Class reservations
Personal training
Appointments

Reports Include:
Access Credentials
Account Documents
Appointments
Billing Activity
Canceled Accounts
Charges by Item Type
Charges by Payment Type
Check-ins
Class Attendance
Current Punchcards
Declined Charges
Delinquent Accounts
End of Day
Event Reservations
Frozen Accounts
Guests
Location Performance
Members
Member Birthdays
Member Fees
Membership Revenue
Missing Payment
Money You Owe
Open Balances
Pending Account Dues
Revenue
Scheduled Payments
And more!

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Email/Help Desk
Knowledge Base
Phone Support
Chat

Training options

Documentation
Webinars
Live Online
Videos

Gym Insight pricing information

Value for money

4.8

/5

23

Starting from

49

Per month

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Gym Insight features

Functionality

4.7

/5

23

Total features

52

6 categories

Most valued features by users

Attendance Tracking
Payment Processing
Billing & Invoicing
Reporting & Statistics
Membership Management
Event Management
Calendar Management
Electronic Payments

Functionality contenders

Gym Insight users reviews

Overall Rating

4.7

/5

23

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.5/10
Rating distribution

5

4

3

2

1

18

4

1

0

0

Pros
The reliability is great, features are great, customer service that supports the program is A.
All the knowledge they willingly gave me to help me run my gym to the best of my ability was a bonus. I have NEVER and I mean NEVER come across a company with this level of Customer Support.
The most incredible thing about the software was the ease of use. I have used many programs before but this is the best.
Cons
We also no longer run the risk of under estimating quantities. We have seen the value of the software many times over now.
Took to long to go to the next page. Sometimes it would kick me off for no reason and I would have to restart it.
If I am away from the office and there is a problem I can easily access the system to assist my employees.

Overall rating contenders

CL
AvatarImg

Crystal L.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Best Club Management Software out there!!! BY FAR!

Reviewed 9 months ago

Exceptional, Outstanding, Successful, Helpful, EASY! Affordable! I could go on….

Pros

I met with 6 other club management software companies. All of them had flaws. They were all overpriced and offered a lot of excess stuff I felt wasn’t necessary for my fitness facility. If they even offered integrated billing with a credit card processing company, their fees were outrageous and all had negative reviews. Not EchoDaily which is what Gym Insight uses! **The customer service… WOW.. let’s talk about this companies willingness to answer every call and every question within minutes (not hours). Thank you [SENSITIVE CONTENT]! All the knowledge they willingly gave me to help me run my gym to the best of my ability was a bonus. I have NEVER and I mean NEVER come across a company with this level of Customer Support. Overall… I SAY LOOK NO FURTHER AND GET THIS NOW!

Cons

There is literally nothing I don’t like. If I came close to something it would be allowing my employee certain assigned roles within the account instead of all the manager roles. And it turned out they were already working on getting this added to the software! SO PROGRESSIVE!

Vendor response

Awesome! Thank you so much, Crystal. [Anthony] and the customer service team appreciate it, too, and they are always happy to help. It's great to hear that things are going well. We care because your success is our success, too.

CO
AvatarImg

Caprice O.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

This system is Great! My search for a great system and decent customer service is over!

Reviewed 5 years ago

I am now able to track my members and financial data efficiently. I have removed the need for paper everywhere. if I am away from the office and there is a problem I can easily access the system to assist my employees.

Pros

The customer service is phenomenal! I cannot say enough about the fact that they are very proactive, and they listen to their customer's feedback. They truly understand the meaning of how valuable customer service is. The system is always being updated to stay current and to meet the needs of their customers. The navigation process is simple and easy to train a person on. The online sign-up portal...

Cons

There really is not anything I don't like about the system. maybe open up different tabs or pop-ups so that you don't have to go back and forth through the screens. however, I'm sure they are already working on this!

AvatarImg
AvatarImg

Sourabh M.

Verified reviewer

Education Management, 1,001-5,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Best solution for healthy gym people

Reviewed 9 months ago
Pros

Good and effective to use ui is good and working effectively

Cons

Not to popular and haven't seems to be used much more need more too

Vendor response

Thanks for the feedback! Glad that you like the User Interface. We are working on becoming more popular and being used more!

SM
AvatarImg

Scott M.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Very happy customer

Reviewed 3 months ago

I wouldn’t be in business without Gym Insight. We adapted our business model to run very lean after Covid and a planet fitness moving in next door. We now sell ~20 memberships online every month with remote keycard pickup. Reducing expenses has kept us profitable and our members are very happy.

Pros

The reliability is great, features are great, customer service that supports the program is A+

Cons

This is not a big deal, but it takes me a few clicks on my iPhone to get logged in when I’m remote. An app with a face recognition would save me a few seconds everyday.

Vendor response

Thank you, Scott! WOW! How humbling and inspiring to hear that Gym Insight helped save you from going out of business. Facial recognition login sounds like a cool feature. As with any feature request we receive from a customer we take note, discuss with our developers, and if it's a good idea that's doable and/or multiple customers want it, we'll make it happen!

AU
AvatarImg

Abigail U.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

I love Gym Insight software.

Reviewed 9 months ago

I have been able to go paperless with this software, work from home when needed, and track a variety of things with ease. I have also been able to process insurance reports easily and more efficiently. I believe this software has been such a benefit in so many ways to our fitness facility. Thank you for making my job easier!

Pros

I love the customer support that comes with this software. There are so many positives about the software itself, but I love that any time I have questions about it, they are so fast to answer my call or get back to me. Overall the software has everything I need, it works so efficiently, and makes my job of training new employees much simpler than past software systems that I have used.

Cons

I don't have anything negative to say about this software. There was a time years ago when I wasn't able to have liability waivers and contracts on the member's account. I spoke with the company and they added that feature! They are so great about constant updates and making this a very efficient product.

Vendor response

Thank you, Abigail! It's always good to hear from you and we're glad we could help!

Gym Insight FAQs and common questions

Q. What type of pricing plans does Gym Insight offer?

Gym Insight has the following pricing plans:
Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Gym Insight?

Gym Insight has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Gym Insight support?

Gym Insight supports the following languages:
English


Q. Does Gym Insight offer an API?

No, Gym Insight does not have an API available.


Q. What level of support does Gym Insight offer?

Gym Insight offers the following support options:
24/7 (Live rep), FAQs/Forum, Email/Help Desk, Knowledge Base, Phone Support, Chat

Common Gym Insight comparisons

Gym Insight logo
GymMaster logo
Gym InsightvsGymMaster

Related categories