iGo Figure Software Pricing, Features, Reviews & Comparison of Alternatives

iGo Figure Software

Gym & fitness club management and billing software

3.42/5 (12 reviews)

iGo Figure Software overview

What is iGo Figure Software?

iGo Figure is a billing and member management software for fitness businesses, including gyms, health clubs, yoga studios, and martial arts schools.

Users can set up an unlimited number of unique memberships, with control over payment methods and dates, and the option for multiple pre-payments or recurring payments for each member. The member welcome screen is available in multiple languages, with users able to set individual language preferences for members, and can be used to advertise available products and memberships.

iGo Figure includes integrated credit card processing and a point of sale (POS), which enables users to sell physical items in addition to memberships. Alerts notify users when stock levels are low, and the POS generates sales reports to inform users of their product sales.
Also included are over 100 prepared reports, such as attendance trends, member retention, membership summaries, current inventory, tax reports, and top weight loss, and users can produce their own custom reports.
www.igofigure.com

Pricing

Starting from
$99/month
Pricing options
One time license
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Arabic, Chinese (Simplified), Dutch, French and 8 other languages, German, Hebrew, Hungarian, Italian, Russian, Spanish, Turkish, Ukrainian
iGo Figure Software screenshot: iGo Figure users can view full payment history with any void invoices highlightedThe all-in-one iGo Figure Software - www.igofigure.comiGo Figure Software screenshot: The iGo Figure dashboard allows users to view their KPIsiGo Figure Software screenshot: iGo Figure supports recurring billingiGo Figure Software screenshot: iGo Figure supports multiple different membership typesiGo Figure Software screenshot: Members, prospects and employees can all be registered in iGo FigureiGo Figure Software screenshot: Users can view full agreement and purchase histories for members in iGo FigureiGo Figure Software screenshot: iGo Figure's calendar displays events differently based on whether they are pending approval, approved, or confirmediGo Figure Software screenshot: Users can view a full list of their prospects in iGo FigureiGo Figure Software screenshot: iGo Figure's point of sale (POS) supports multiple different payment types, including cash, check, credit card, and gift certificateiGo Figure Software screenshot: iGo Figure offers users an overview of all memberships, current and past

iGo Figure Software user reviews

Value for money
Features
Ease of use
Customer support
  3.6
  3.2
  3.8
  3.7
Josh and Maxine Fandrich

Diana Rocks!

Used daily for 1-2 years
Reviewed 2017-02-02
Review Source: Capterra

We've use iGo360 to run our business and its great. Its easy to use. Diana did our training (took less than 2 hours to get us up to speed). She's awesome!

Pros
Easy to use and easy setup training

Cons
Nothing I can think of

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Simon Hughes

I like the KPI report

Used daily for 2+ years
Reviewed 2017-02-02
Review Source: Capterra

The Key Performance Indicator is a great snapshot of what's going on our club. Gives me visibility into failed payments, upcoming expiring memberships and overall club performance.

Pros
The KPI is really great. One glance tells me all I need to know. Support team is helpful when I need them

Cons
The member photo feature is great - we take member photos and the photo comes up each time they scan in. I wish the display box for the photo was a little bigger.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

David M

Stay away. The people writing the software have ZERO gym ownership experience.

Used daily for less than 6 months
Reviewed 2016-12-15
Review Source: Software Advice

I wanted a software that I could use that would make my facility 24 hours. For whatever reason, I came across iGO360 and it seemed to meet my needs, or so I thought. Once I was in, I was more or less stuck. From day 1 I had trouble with the door and getting people in at night. Then it was trouble with the billing. Then getting people enrolled was a nightmare. If a rival gym opened up across town, I might recommend this software to them, but that's about it. Something as simple as putting a customer on hold for instance, still allows them to have access to the gym. They aren't paying for a membership because they are on hold, but if they come back in before the hold is up, the software has no problem letting them in for a workout sesh. If you are good about reviewing your logs everyday, on top of the other 1,000 things you do as a gym owner, you'll probably catch them. But, if you thought that a person on hold couldn't get in, you'd be in for quite a surprise like I was. In our old system, our credit card processing service turned us on to a credit card updating service that would update expired cards, newly issued cards, etc when they had an agreement in place with the bank. What a great service for an industry that is based on recurring payments processed off a credit card. Igo has ZERO intention of offering this service. ZERO! I called the Forte rep, got it all setup and was ready to rock, but noticed that I never got any updated information. I have had numerous occurrences where in the middle of the night, my door will stop letting people in. There's no way to know when it's happening, other than people will call me at 3am and say hey, I'm outside and the door won't let me in. We are unstaffed at night, which was why we went with iGo for 24 hour access for our customers, so it's very frustrating to my customers and to me. I've received answers such as my wifi is the problem, or Windows 10, or a 2' extension on a USB cable must be the problem. The problem you incur will always be something on your end, never their software.

Pros
When it works, it's pretty good, not great, but good enough.

Cons
Customers on hold can still get in without you knowing. If someone scans in with another gyms card you probably won't know if you aren't at the desk. This wasn't built by a gym owner. There's no polish. If you can find what the report you want, and know how to export to Word and Excel, you can probably get a mail merge together and send out renewal letters, but it's not a built in option.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

Minimize review

Evangeline Carayiannis

Super Easy Software!

Reviewed 2011-11-17
Review Source: Capterra

With everything you have to do to get a business open, Go Figure is budget friendly and easy to implement so I can concentrate on getting clients not learning a tedious software program. The staff are great too, knowledgeable and courteous. I looked at the competition, and they are too good to be true..honestly too many hidden fees and contracts with the other guys ...

Pros
I hate reading instructions or taking the time to learn anything new ..I look for software to be intuitive and Go Figure is! In a world of apps and technology overload and overkill, the simplicity yet sophistication of Go Figure is a perfect fit for my facility. I am a new hybrid concept of a business, not a gym, not a spa and I was able to customize my setup to fit my business. And payment processing is SUPER CHEAP.

Cons
I am going to need scheduling for my customers as I grow, they tell me that a new scheduling component is in development- I am looking forward to that. I would also like some kind of integration with Facebook and the software that I have to use to run my studio device . I am using social networking to build my business and my machine tracks results at the time of use.

Response from Go Figure


Hi Evangeline,

Good news: the iGo Figure Software has a great integrated scheduler NOW.
Better news: An even better scheduler is in the works and will be available soon (along with social media integrations).

Thank you for your comments, and your business!

Cheers,
The iGo Figure Software Team

Rating breakdown

Ease of use
Customer support

Minimize review

Johnny Harper

Really helps me run my business

Used daily for 6-12 months
Reviewed 2017-02-07
Review Source: Capterra

We've been running our facility with iGo360 (the web version) for a year. We like it a lot. The product and the support is great.

Pros
My favorite feature is the automatic emails. Email reminders for appointments, a series of customizable emails to new prospects and members.

Cons
We have a wellness form we'd like to capture and integrate. Working with iGo now to try to do that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

iGo Figure Software pricing

Starting from
$99/month
Pricing options
One time license
Subscription
Free trial
View Pricing Plans

$999 initial purchase price, plus:
$99 per month

iGo Figure Software features

Automatic Notifications
Class Scheduling
Credit Card Processing
POS

Activity Dashboard (67 other apps)
Attendance Management (73 other apps)
Attendance Tracking (72 other apps)
Automated Scheduling (48 other apps)
Billing & Invoicing (72 other apps)
Calendar Management (67 other apps)
Client Portal (50 other apps)
Customer Database (47 other apps)
Customizable Branding (44 other apps)
Electronic Payments (85 other apps)
Event Management (44 other apps)
Event Scheduling (55 other apps)
Registration Management (72 other apps)
Reminders (46 other apps)
Reporting & Statistics (72 other apps)
Website Integration (50 other apps)

Videos and tutorials

Additional information for iGo Figure Software

Key features of iGo Figure Software

  • Customizable security
  • Attendance recording
  • Mass email
  • Cancellation fee calculator
  • Unlimited memberships
  • Barcoded keytag scan-in
  • Multi-language welcome screen
  • Travel pass printing
  • Automatic data backup
  • Low stock level alerts
  • Integrated credit card processing
  • Custom report generation
  • Report templates
  • Point of sale (POS)
  • Pre-payment and recurring payments
  • Sales reporting
  • Time clock
  • Class and session scheduling
  • Reminder and notification letter templates
  • Inventory management
View All Features

Benefits

iGo Figure produces employee timesheets which include hours worked, sales commissions, and personal training sessions administered, with a keytag-based time clock for clocking in and out.

Users can manage multiple recurring or prepayment memberships for each member, with control over payment dates.

iGo Figure includes more than 100 prepared report types, including membership summaries, product sales, member retention, attendance trends, top weight loss, and more, and custom reports can be generated by users.

The buyout calculator can be used to calculate cancellation fees, if members wish to cancel their subscriptions, or fees can be decided and set manually by users.

iGo Figure enables travel pass printing for members to use between franchises, in any multi-location system.

iGo Figure includes a point of sale (POS), with integrated credit card processing, allowing users to sell physical items in addition to their memberships, with low stock level alerts to assist with inventory management.