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Optima
5
26
4
27
3
9
2
2
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A proven therapy solution built for post-acute rehab
Table of Contents
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Optima - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Optima overview
What is Optima?
Optima (formerly Net Health Therapy for Skilled Nursing and Senior Living) is an EHR solution that enables healthcare providers to enhance patient experiences while streamlining daily operations. The therapy software offers built-in tools to efficiently manage documentations, revenue cycle management, and clinical content, cutting down on time-consuming administrative work. By simplifying the process, providers can focus on delivering patient care and improve outcomes across the board.
Starting price
Alternatives
with better value for money
Pros & Cons
Performance and Speed
Customer Support
Bugs and Issues
Optima’s user interface
Optima pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.0
Ease of use
4.1
Customer support
4.2
Reviews sentiment
What do users say about Optima?
I wish that building to building Optima would just come with all the features needed and be the same for every facility.
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Who uses Optima?
Based on 64 verified user reviews.
Company size
Midsize Businesses
Small Businesses
Enterprises
Top industries
Use cases
Optima's key features
Most critical features, based on insights from Optima users:
All Optima features
Features rating:
Optima alternatives
Optima
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No pricing info
Net Health
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MatrixCare Home Health & Hospice
Starting from
2000
Per month
myUnity
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No pricing info
Optima integrations (1)
Top integrations
Optima customer support
What do users say about Optima customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Optima customer support.
Widespread user sentiment highlights Optima's prompt, knowledgeable, and helpful customer support team.
A number of users appreciate the quick response times and the ease of reaching support via hotline or email.
A limited number of users report difficulty reaching support, slow email responses, and inconsistent staff knowledge.
Support options
Training options
To see what individual users say about Optima's customer support, check out the review snippets below.
“Customer service generally responds quickly to resolve any issues.”
Brienne V.
Director of Rehab