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Upper Hand vs Daxko Operations Comparison (2026)

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Upper Hand logo

Upper Hand

Daxko Operations logo

Daxko Operations

Overview

Upper Hand is the leading scheduling software for sports and fitness businesses. Let clients browse programs and availability online and book classes, lessons, training sessions, and more. Get paid how you want with customizable payment options, and eliminate double booking conflicts.

Complete operations software for member-based nonprofits - integrating programs, billing, and check-ins in one secure system.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

79

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.1

110

5

4

3

2

1

47

38

13

9

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
62%
would recommend this app

4.5

182

5

4

3

2

1

110

56

14

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

Pros

“I requested for multiple memberships per account.”
CS

Chris S.

Owner

“Still has too many steps for calendar view to see full view of instructors”
AB

Andrew B.

Owner

“You can create memberships, individual events, recurring events, camps, cage rentals, etc.”
ES

Edward S.

Owner

Pros

“There are many ways for a new staff member to click the wrong button and mess something up in a way that can fly under the radar and create problems down the line. While it is great that there are many ways to manage members, I believe that operations could be more streamlined.”
GE

Gates E.

Front desk team lead

“In addition, integrations with other software platforms did not always work seamlessly, creating extra manual work in certain situations. While the software is powerful overall, there is definitely room for improvement in user experience, speed, and modernization of the interface.”
AW

Aly W.

Sports Coordinator

“I also appreciated that the interface became more intuitive after regular use, especially for tracking member information and running reports.”
AW

Aly W.

Sports Coordinator

Cons

“Not being able to delete memberships.”
AB

Anthony B.

Owner

“The other thing is only being able to completely block users from booking/registering for things instead of picking and choosing what can be done on the client facing side vs the admin.”
ZB

Zeena B.

Operations Coordinator

“While we do like many of the features, the way we were told they would work is not happening. When we bring issues to Support, there is mostly no fix and we are told there’s nothing that can be done to fix it OR they don’t know why it doesn’t work.”
MN

Mark N.

Director of Sales & Marketing

Cons

“I wish their could be a portal for both mom and dad since it is difficult for families who are separated and are not allowed to contact each other to add people to the pick up list due to the primary parent refusing to add pick up people for the other parent.”
DT

Danielle T.

Childcare director

“The biggest downside to Daxko Operations was that the system could sometimes feel outdated and slower than newer cloud-based platforms.”
AW

Aly W.

Sports Coordinator

“A lack of a system for tracking if members have signed necessary agreements system glitches and specific accounting limitations”
KB

Kimberly B.

Finance

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features130
  • API
  • Absence Management
  • Accounting
  • Activity Dashboard
  • Address Book
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Attendee Tracking
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Capacity Management
  • Check-in/Check-out
  • Child Care
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Color Codes/Icons
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Security
  • Discount Management
  • Document Storage
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Enrollments/Onboarding
  • Equipment Management
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Facility Asset Management
  • Facility Scheduling
  • Family Memberships
  • Financial Management
  • Financial Reporting
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Nonprofits
  • For Yoga/Pilates Studios
  • Forecasting
  • Forms Management
  • Franchise Intranet
  • Group Registration
  • Group Scheduling
  • Hybrid Trainer
  • In-person Trainer
  • Instructor Management
  • Inventory Management
  • Invoice Management
  • Lead Management
  • League/Team Management
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Registration
  • Parent Portal
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Program Management
  • Progress Tracking
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring/Subscription Billing
  • Refund Management
  • Registration Management
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • Room Booking
  • Royalty Management
  • Sales Activity Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Service Portal
  • Session Notes
  • Space Management
  • Sport Coaching
  • Staff Management
  • Student Management
  • Team Management
  • Third-Party Integrations
  • Timesheet Management
  • Training Management
  • Transaction History
  • User Management
  • Visitor Management
  • Visual Analytics
  • Wait List Management
  • Waiver Management
  • Website Integration
  • Website Management
  • Total features44
  • API
  • Absence Management
  • Accounting
  • Activity Dashboard
  • Address Book
  • Alerts/Notifications
  • Application Management
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Attendee Tracking
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Capacity Management
  • Check-in/Check-out
  • Child Care
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Management
  • Client Portal
  • Client Profiles
  • Color Codes/Icons
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customization
  • Dashboard
  • Data Import/Export
  • Data Security
  • Discount Management
  • Document Storage
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Enrollments/Onboarding
  • Equipment Management
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Ticketing
  • Facility Asset Management
  • Facility Scheduling
  • Family Memberships
  • Financial Management
  • Financial Reporting
  • For Dance Studios
  • For Gyms
  • For Martial Arts
  • For Nonprofits
  • For Yoga/Pilates Studios
  • Forecasting
  • Forms Management
  • Franchise Intranet
  • Group Registration
  • Group Scheduling
  • Hybrid Trainer
  • In-person Trainer
  • Instructor Management
  • Inventory Management
  • Invoice Management
  • Lead Management
  • League/Team Management
  • Member Accounts
  • Member Communication
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Mobile App
  • Multi-Location
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Registration
  • Parent Portal
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Program Management
  • Progress Tracking
  • Real-Time Data
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Recurring/Subscription Billing
  • Refund Management
  • Registration Management
  • Reminders
  • Rental Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Scheduling
  • Room Booking
  • Royalty Management
  • Sales Activity Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Secure Login
  • Self Service Portal
  • Session Notes
  • Space Management
  • Sport Coaching
  • Staff Management
  • Student Management
  • Team Management
  • Third-Party Integrations
  • Timesheet Management
  • Training Management
  • Transaction History
  • User Management
  • Visitor Management
  • Visual Analytics
  • Wait List Management
  • Waiver Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations2
  • Capacity
  • Fivetran
  • Funraise
  • Listen360
  • PEX
  • Perkville
  • Snowflake
  • Total integrations5
  • Capacity
  • Fivetran
  • Funraise
  • Listen360
  • PEX
  • Perkville
  • Snowflake