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3 Property Management Mobile Apps Users Love
Check out three property management mobile apps users rate the highest for managing their properties.
Responding to tenant inquiries and scheduling maintenance can be time-consuming and inefficient when handled using traditional methods. A mobile property management app offers a convenient and efficient solution, allowing property managers to access and manage property information, communicate with tenants, and address property maintenance issues from anywhere at any time.
However, it is important to understand the functionalities of the app to ensure it aligns with your business’s specific needs and requirements. To help you pick the right mobile property management app, we looked at 2M+ unique user reviews to see what users had to say and highlighted the top three property management apps based on sentiment analysis of reviews, arranged in order of percentage of positive reviews. Read how we selected these at the bottom of the page.
The listed tools fall under two categories—dedicated property management and vacation rental tools. Common features across all products include booking management and reporting.
1. DoorLoop
DoorLoop is a dedicated property management tool with an online portal in its mobile app that allows a property owner to access information about their properties, including property details, maintenance requests, and tenant information. Owners can leverage this portal to track the progress of maintenance tickets, view property updates, and access their financials, including rent rolls and balance sheets. Additionally, they can view tenant inquiries around property maintenance requests and respond to messages quickly.
Customer support: Chat, knowledge base, and phone
Mobile app price: Available with the paid plans, starting at $29.50 per month
Billing cycle: Annual
Who should consider the DoorLoop mobile app?
DoorLoop’s mobile app can be a viable choice for property managers looking to provide owners quick access to their properties, finances, and operations, and enhance transparency in operations. The mobile app allows property owners to view their managed rentals and investments, check out the latest announcements, and access important documents. It also features a real-time dashboard, enabling owners to view property vacancies, profit and loss snapshots, and their tenant preferences, all in one place.
Review excerpt from a user of DoorLoop’s mobile app:
“The benefits with using doorloop are, you as the property manager can handle everything from your phone if you are on the go with their app.”
Pro tip
Select a property management mobile app that offers robust security measures, such as data encryption, access controls, and regular security updates to protect sensitive data, which includes tenant information and online rent payment records.
2. Hostaway
Hostaway is a vacation rental platform that offers tools to help property managers manage all aspects of their property rental businesses, including property listings, marketing, and operations. The software features a mobile app that supports multiple languages, such as English, Spanish, French, and Italian, depending on your phone’s language settings. You can let customers automatically and accurately translate your direct booking site into these languages, thereby creating a more inclusive environment for hosts across a wide range of countries and cultures.
Customer support: Email, knowledge base, and phone
Mobile app price: Available upon request from the vendor
Who should consider the Hostaway mobile app?
Property managers with a diverse clientele or those operating in international markets can benefit from multi-language support in the Hostaway mobile app. The ability of the app to auto-translate the content on the booking website allows guests to navigate the app, book properties, and communicate with hosts in their native language. This not only enhances guest satisfaction but also helps property managers attract a wider range of international travelers and cater to the needs of their non-English speaking guests.
Review excerpt from a user of Hostaway’s mobile app:
"It's been excellent in helping to manage all of our properties. The software is excellent to bring all our properties together in one very easy to use app."
3. Hostfully
Hostfully is another vacation rental software with a mobile app that helps property managers run their businesses on the go. The app offers a centralized dashboard where you can get a comprehensive view of your booking pipeline, including the booking status, incoming inquiries, inbound leads, and upcoming reservations. You can also use this dashboard to accept, reject, and modify reservations, place your properties on hold, record payments, and send online rent payment requests to clients.
Customer support: Chat, email, and phone
Mobile app price: Available with the paid plans, starting at $119 per month
Billing cycle: Monthly
Who should consider the Hostfully mobile app?
Real estate managers managing multiple properties can benefit from Hostfully’s mobile app. With a central dashboard in place, the rental property management app provides a comprehensive overview of all properties in one place, allowing for easy monitoring of performance metrics, upcoming bookings, and guest inquiries. It also offers a pipeline view to help property managers visualize the booking journey for each property, making it easier to track progress, identify bottlenecks, and ensure timely communication with guests.
Review excerpt from a user of Hostfully’s mobile app:
“The thing that I liked least was there was no app but they have released the app and it has been great.”
Pro tip
Shortlist an app that allows users to accommodate an increasing volume of properties and tenants without compromising the performance or functionality. This ensures long-term viability of the solution as the business expands.
Features of interest
Here are some common features* that you can expect in mobile solutions for property management.
| Feature | Description |
|---|---|
| Accounting | Manage and track financial transactions related to the properties. The feature allows you to track payments and expenses, generate invoices, and produce financial reports all in one place. |
| Maintenance management | This feature allows tenants to submit maintenance requests directly through the app. You can then manage, track, and assign these requests to maintenance staff or contractors. Additionally, you can schedule repairs, monitor the progress of work orders, and manage associated costs. |
| Property database | Access, update, and organize property data with ease. The feature allows you to maintain detailed records of each property, such as the location, unit details, lease agreements, tenant information, and legal contracts. It also offers filters based on document type, tenant name, status, and other criteria for quick document retrieval. |
| Lease management | Create, store, and manage lease agreements digitally. The feature also offers renewal reminders to remind you of lease expiration dates. Additionally, it facilitates the electronic signing of lease agreements, making the process more efficient. |
| Online payments | Allow tenants to pay rent and other fees electronically through the app. Tenants can use various payment methods, such as credit/debit cards, bank transfers, and digital wallets. This feature simplifies the payment process by allowing tenants to pay conveniently and securely on time. Several apps also offer the ability to set up recurring payments and payment reminders. |
What are the benefits of a mobile property management app over a desktop version?
Mobile apps have become increasingly popular because of the advantages they offer over the desktop version. Here is why you should consider a mobile app for property management.
| Benefit | Description |
|---|---|
| Accessibility | Unlike their desktop counterparts, mobile property management apps allow users to access property information and manage tasks from anywhere, anytime, using their smartphones or mobile devices. Property managers can use the app to review tenant applications, create and manage leases, track maintenance requests, manage vendor information, and accept online payments. |
| Instant tenant communication | As compared to desktop tools, mobile apps allow property managers to respond to tenant inquiries and maintenance requests promptly. Tenants can easily communicate with property managers through the app, even outside of traditional business hours. This increased accessibility can help property owners build stronger relationships with tenants. |
| Efficient coordination | Mobile apps enable real-time communication between property managers, maintenance staff, and vendors. It offers instant notifications about maintenance requests, work order updates, rent payments, and other important events, allowing for quicker response times and improved efficiency. Additionally, these apps facilitate document sharing on the go, reducing the need for physical exchange of documents. |
Frequently asked questions when selecting mobile property management apps
Here are some common questions you can ask your vendors while looking for the best property management app:
What are the customization options offered by the app?
Customization options in mobile property management software can vary depending on the specific software. However, several apps offer branding, workflow, reporting, and tenant profile customizations, ensuring a more efficient and effective property management experience. These options allow users to tailor the app as per their specific needs and preferences.
Does the app support multi-property management?
Most mobile property management systems allow users to manage multiple properties. This functionality is essential for property managers who oversee a portfolio of properties, as it provides a centralized platform to track and manage all properties from a single app. Considering an app that allows real estate managers to manage property portfolios, tenants for each property, and rent payments across all properties can help users simplify their operations and improve efficiency.
Does the app offer multilingual support?
The ability to support multiple languages in a property management mobile app allows property managers to address the needs of tenants and staff from diverse backgrounds. It ensures that tenants can easily access and understand information about the property, communicate with the property manager, and pay rent. This can enhance tenant satisfaction and retention.
Methodology
To be considered for this list, products had to:
Have at least 20 unique product reviews published within the past two years that mention mobile-specific capabilities (based on text analysis), with an average rating of 4.0 or higher as of September 4, 2024.
Meet our definition for property management software: “Property management software helps businesses manage commercial, residential and industrial properties. It is used to collect rental payments, track expenses, and handle maintenance requests. It also provides tools to manage finances, verify applicants and engage tenants.”
Have the highest percentage of positive sentiment (versus negative sentiment). We calculated the sentiment score by identifying the positive and negative user sentiment specifically around mobile app usage.
*Mobile features of interest were identified from vendor websites. Our research team selected the features considering what we know users expect or find important in a mobile experience.
Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, topic coverage, and thematic relevance. Excerpts are evaluated for positive or negative sentiment and receive a sentiment score.
Excerpts represent user opinion and do not represent the views of, nor constitute, an endorsement by GetApp or its affiliates. Excerpts are not edited for clarity or grammar.
We select and rank products based on an objective methodology developed by our research team. While some vendors may pay us when they receive web traffic or leads, this has no influence on our methodology.
