Boostly Pricing, Features, Reviews & Comparison of Alternatives

Boostly

Online ordering, customer acquisition & retention software

4.8/5 (10 reviews)

Boostly overview

What is Boostly?

Boostly is an online ordering solution for restaurants which also offers a range of tools for customer acquisition and retention.

Boostly allows customers to place their orders through the restaurant’s website, Facebook page, or Google, and presents all orders to users in a single platform. After orders are placed, customer feedback can be collected. Negative feedback can be stored internally while positive reviews are presented to potential customers, with the aim of improving the image of the restaurant. Real-time insight into customer satisfaction allows users to take immediate action to resolve any issues.

Boostly’s customer acquisition tools include incentivized referral programs designed to encourage existing customers to share a personalized ordering link with their friends. Links can be shared directly to Facebook, and customers can check their progress towards the incentive at any time. Boostly also aims to increase customer retention and purchase frequency by engaging customers after their orders.
www.boostly.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Boostly screenshot: With Boostly, users can set up incentivized customer referral programs

Boostly reviews

Excellent
8

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.9
  4.8
  5.0
Adam Wills

Boostly Offers a One Stop Solution

Used daily for 1-2 years
Reviewed 2019-12-11
Review Source: Capterra

We have used a variety of other services and have found Boostly to be the best at helping us achieve our goals of growing our customer database and effectively communicating with them.

Pros
We love that they are available all the time to answer my questions and help us work through solutions. They are constantly looking to improve their product and seeking feedback from us to know what we need so they can build a product that will help us succeed. We also love the growth in our online reviews, and the ability to quickly communicate with our customer database. Having a low costs online ordering platform was our initial interest from their product offering and we will still find that the best value as the cost of online ordering platforms were very expensive. What they have given us is an affordable solution.

Cons
Texting costs is the one thing we would like to see changed at some point in the future. As our database grows it is getting more expensive to communicate with our guests.

Response from Boostly


Adam, we appreciate your review and having you as a customer. Thank you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Kalina Delgado

Cafe Panuzzo's Review on Boostly Rewards Program Software

Used daily for 1-2 years
Reviewed 2019-12-06
Review Source: Capterra

I was skeptical at first however Boostly has done a great job at making my customers feel special and rewarded for being a regular customer. It feels amazing to know that without me doing a thing, customers are coming in the door that might not have if it wasn't for the text rewards system.

Pros
It's super easy for the customer to use. There is great customer service on the Boostly end. [SENSITIVE CONTENT HIDDEN] has been amazing. Boostly actually sends routine messages/calls to check up on us. We receive weekly statistics on our Rewards program. It works! This is the first third party system we have used that works to bring customers in the door.

Cons
Sometimes our tablet disconnects from the software or internet however whenever I have had to call support, the issue is immediately resolved.

Response from Boostly


Kalina, thanks for your positive feedback! We love watching you have amazing success with the program!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Donald Leary

Great service

Used daily for 6-12 months
Reviewed 2019-12-11
Review Source: Capterra

Pros
The touch point from the Boostly company has been amazing. The support staff is awesome and very helpful, for every one of my questions they have an answer and more. The software is very easy to use and with plenty of features to grow my business. The weekly reports are also very helpful.

Cons
The only con I have as it has been very hard to integrate this into my over the phone sales .

Response from Boostly


Thanks for your review, Donnie! We love seeing your success every month!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

Minimize review

Amir(Jay) Jahanarai

Best service

Used daily for 2+ years
Reviewed 2019-12-06
Review Source: Capterra

They are very helpful. Very fast in replying to emails and concerns and very personalized.

Pros
It helped bring up our sales by 10%. Very helpful with questions we had at the beginning and they were very understanding and even made some good suggestions regarding our promotions.

Cons
I really did not find any negative issues.

Response from Boostly


Jay, we love working with you! We look forward to continuing to crush it together!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Edward Jeong

Boostly works great!!!

Used daily for 6-12 months
Reviewed 2019-12-10
Review Source: Capterra

Boostly has made my experience easy. They also check up on me and make sure things are going well.

Pros
The text message subscription is a great way to keep reminding my regular customers to come in regularly. Very customizable and very easy to use.

Cons
There is a bit of a learning curve in optimizing the service. I wish I knew that to begin with so I could have gotten full value from the start

Response from Boostly


Thanks for the review, Edward! We love working with you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Boostly pricing

Pricing options
Subscription
View Pricing Plans

Contact Boostly for pricing information.

Boostly features

API
Loyalty Program
Order Management

Activity Dashboard (101 other apps)
Automatic Notifications (95 other apps)
Billing & Invoicing (86 other apps)
Credit Card Processing (78 other apps)
Customer Database (100 other apps)
Customer History (86 other apps)
Discount Management (97 other apps)
Employee Management (95 other apps)
Gift Card System (80 other apps)
Inventory Management (146 other apps)
Inventory Tracking (128 other apps)
Multi-Location (117 other apps)
POS (154 other apps)
Promotions Management (83 other apps)
Reporting & Statistics (141 other apps)
Sales Reporting (93 other apps)
Third Party Integration (82 other apps)

Additional information for Boostly

Key features of Boostly

  • Menu management
  • Online ordering
  • Loyalty program support
  • Customer acquisition
  • Google integration
  • Customer retention tools
  • Referral incentives
  • Real-time customer insights
  • Customer referrals
  • Facebook integration
  • Feedback collection
  • Automated marketing
View All Features

Benefits

Customer feedback can be collected, with negative reviews kept internally to improve the image of the business.

Real-time insights from customers allow users to take action immediately to resolve any issues.

Incentivized referral programs aim to encourage existing customers to encourage their friends to place orders through personalized links.

Customers can place orders online through the restaurant’s website, Facebook page, or through Google.