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Epicor for Retail
Complete, secure, user-friendly retail management solutions
Epicor for Retail has the following pricing plans:
Starting from: $349.00
These products have better value for money
Q. Who are the typical users of Epicor for Retail?
Epicor for Retail has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Epicor for Retail support?
Epicor for Retail supports the following languages:
English
Q. Does Epicor for Retail offer an API?
Yes, Epicor for Retail has an API available for use.
Q. What level of support does Epicor for Retail offer?
Epicor for Retail offers the following support options:
Email/Help Desk, Chat
Epicor provides complete, secure, user-friendly business management solutions to local and specialty retailers in nearly 8,000 locations across North America and the Caribbean. Retail customers trust Epicor to help them simplify and run their businesses from checkout to the back office. Real-time data, robust reporting and mobile functionality are among the many features that help drive efficiency and growth. Epicor Retail Solutions stands on 45 years of experience and award-winning customer support. Software. Hardware. Payments. Services. Complete retail for your entire business.
Typical customers
Platforms supported
Support options
Training options
Starting from
349
Starting from
No pricing info
Value for money
3.4
/5
5
Starting from
349
Value for money contenders
Functionality
3.8
/5
5
Total features
71
11 categories
Functionality contenders
Overall Rating
4.0
/5
5
Positive reviews
80
%
2
2
0
1
0
Overall rating contenders
Tim S.
Retail, 11-50 employees
Used daily for 2+ years
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We get customers in and out of store very quickly with what they are looking for. Ability to email invoices to customers with in 30 seconds of purchase help customers track purchases, who is buying what, and if employees are buying items they don't really need to. Inventory software allows us to plan purchasing and track inventory very accurately.
Quickly check customers out with Point of Sale. Purchasing, inventory control, and remote access to system are also very important.
Monthly fees are costly, but problems are resolved quickly is the positive. Will take a little time to get system set up as we deal with many vendors that don't provide ERP. Any one who is just running a basic harware store purchasing through major hardware co-ops can be up in running in no time.
Hello Tim, thank you for your feedback on Epicor Eagle. We're glad to hear it enables you to quickly and efficiently manage POS. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.
MICHELLE A.
Automotive, 1-10 employees
Used daily for 2+ years
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I had an issue this morning, The person that helped me was very informative and helped me solve my problem. He also made it easier for me in the future by showing me how to correct any errors or other issue that may arise.
I have been working with this product for 8 years and have always found it easy to use.
I would say that the least thing i liked about this software is the new layout. I found the old way was easier to find what i need for this company.
Hello Michelle, thank you for your feedback about Epicor. We're glad to hear you find our solution intuitive to use. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.
Issam G.
Retail, 11-50 employees
Used daily for 6-12 months
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Bad experience
The reply of their customer service, (always not clear, and not helping)
Don't give solutions, for your problem, just you go half way through the problem.
Kathy T.
Retail, 51-200 employees
Used daily for 2+ years
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As an Ace Hardware retailer, Epicor is the obvious solution as our Ace promotions are pushed to the server automatically and seamlessly. The support is timely and generally solves the problem first time.
Some frustration with the layout of the receipts and the visibility of sale pricing for customer and cashier at point of sale.
Hi Kathy, thank you so much for your review. We note your comments regarding the layout of receipts and the visibility of sale pricing information. Your feedback is invaluable to us. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.
Zachary C.
Retail, 51-200 employees
Used daily for 2+ years
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reliable, and easy to train new hires. The hardware support is great! And so is our rep is very honest and proactive. Thanks, [SENSITIVE CONTENT HIDDEN]!!
The advice line is not that helpful. I always have to have a level two call me back.
Hello Zachary, thank you for your feedback about Epicor for Retail. We're glad to hear it is working well for you and note your comments regarding the support advice line. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.