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Epicor for Retail Logo

Complete, secure, user-friendly retail management solutions

Epicor for Retail Pricing, Features, Reviews and Alternatives

Epicor for Retail FAQs

Q. What type of pricing plans does Epicor for Retail offer?

Epicor for Retail has the following pricing plans:
Starting from: $349.00

These products have better value for money


Q. Who are the typical users of Epicor for Retail?

Epicor for Retail has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Epicor for Retail support?

Epicor for Retail supports the following languages:
English


Q. Does Epicor for Retail offer an API?

Yes, Epicor for Retail has an API available for use.


Q. What level of support does Epicor for Retail offer?

Epicor for Retail offers the following support options:
Email/Help Desk, Chat

Epicor for Retail product overview

Price starts from

349

What is Epicor for Retail?

Epicor provides complete, secure, user-friendly business management solutions to local and specialty retailers in nearly 8,000 locations across North America and the Caribbean. Retail customers trust Epicor to help them simplify and run their businesses from checkout to the back office. Real-time data, robust reporting and mobile functionality are among the many features that help drive efficiency and growth. Epicor Retail Solutions stands on 45 years of experience and award-winning customer support. Software. Hardware. Payments. Services. Complete retail for your entire business.

Key benefits of using Epicor for Retail

- POS, eCommerce, back-office features
- Fully integrated contactless transactions
- Hands-on customer support & onboarding
- Software, hardware & payment processing
- Customized packages and pricing
- Powerful loyalty applications
- Inventory management

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat

Training options

Documentation
Live Online
Webinars
In Person
Videos

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Epicor for Retail logo

Epicor for Retail

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Starting from

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Why am I seeing this?

Epicor for Retail pricing information

Value for money

3.4

/5

5

Starting from

349

Pricing options

Free plan
Subscription
Free trial
Pricing range

Epicor for Retail features

Functionality

3.8

/5

5

Total features

71

11 categories

Most valued features by users

Inventory Management
Activity Dashboard
Alerts/Notifications
Order Management
Multi-Location
Point of Sale (POS)
Reporting/Analytics
Sales Reports

Epicor for Retail users reviews

Overall Rating

4.0

/5

5

Positive reviews

80

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.5/10
Rating distribution

5

4

3

2

1

2

2

0

1

0

TS
AvatarImg

Tim S.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Epicor Eagle Great Solution for Hardware Stores/Landscape Stores With Wide Range Of Products

Reviewed 4 years ago

We get customers in and out of store very quickly with what they are looking for. Ability to email invoices to customers with in 30 seconds of purchase help customers track purchases, who is buying what, and if employees are buying items they don't really need to. Inventory software allows us to plan purchasing and track inventory very accurately.

Pros

Quickly check customers out with Point of Sale. Purchasing, inventory control, and remote access to system are also very important.

Cons

Monthly fees are costly, but problems are resolved quickly is the positive. Will take a little time to get system set up as we deal with many vendors that don't provide ERP. Any one who is just running a basic harware store purchasing through major hardware co-ops can be up in running in no time.

Vendor response

Hello Tim, thank you for your feedback on Epicor Eagle. We're glad to hear it enables you to quickly and efficiently manage POS. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.

MA
AvatarImg

MICHELLE A.

Automotive, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Very Satified

Reviewed 4 years ago

I had an issue this morning, The person that helped me was very informative and helped me solve my problem. He also made it easier for me in the future by showing me how to correct any errors or other issue that may arise.

Pros

I have been working with this product for 8 years and have always found it easy to use.

Cons

I would say that the least thing i liked about this software is the new layout. I found the old way was easier to find what i need for this company.

Vendor response

Hello Michelle, thank you for your feedback about Epicor. We're glad to hear you find our solution intuitive to use. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.

IG
AvatarImg

Issam G.

Retail, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Bad experience

Reviewed 3 years ago

Bad experience

Pros

The reply of their customer service, (always not clear, and not helping)

Cons

Don't give solutions, for your problem, just you go half way through the problem.

KT
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Kathy T.

Retail, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Good for our application

Reviewed 4 years ago
Pros

As an Ace Hardware retailer, Epicor is the obvious solution as our Ace promotions are pushed to the server automatically and seamlessly. The support is timely and generally solves the problem first time.

Cons

Some frustration with the layout of the receipts and the visibility of sale pricing for customer and cashier at point of sale.

Vendor response

Hi Kathy, thank you so much for your review. We note your comments regarding the layout of receipts and the visibility of sale pricing information. Your feedback is invaluable to us. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.

ZC
AvatarImg

Zachary C.

Retail, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Epicor

Reviewed 4 years ago
Pros

reliable, and easy to train new hires. The hardware support is great! And so is our rep is very honest and proactive. Thanks, [SENSITIVE CONTENT HIDDEN]!!

Cons

The advice line is not that helpful. I always have to have a level two call me back.

Vendor response

Hello Zachary, thank you for your feedback about Epicor for Retail. We're glad to hear it is working well for you and note your comments regarding the support advice line. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program.

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