Esper Pricing, Features, Reviews & Alternatives

Esper

Android app & device management solution for businesses

4.77/5 (13 reviews)

Esper overview

What is Esper?

Esper is an Android app and device management solution which helps business streamline entire application development lifecycle. The centralized platform allows users to develop, test, deploy, manage, monitor, debug, and update applications and devices using predefined policies and automated rules. Enterprises can also use the remote diagnostics module to resolve field issues through remote control, remote view, and profiling functionalities.

Esper offers a range of features, including SDKs, APIs, and tools for building, deploying, and debugging apps for dedicated Android devices such as restaurant kiosks and point of sale (POS) systems. The web portal provides access to app and device management tools, allowing users to develop, test, and deploy apps, and manage and monitor device and app performance.

Esper provides application programming interfaces (APIs), command line interface (CLI) and software development kits (SDKs), which enable users to modify the platform as per requirements. Other features include capabilities spanning device management, application deployment and remote management.
esper.io

Pricing

Starting from
$2/month
Pricing options
Free
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

B@1d66f662
Esper screenshot: Esper: device monitoring screenshotEsper - An Android DevOps Solution for End-to-End Device ManagementEsper screenshot: Esper: application lockdown module screenshotEsper screenshot: Esper: remote support screenshot
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Esper user reviews

Excellent
10

Very good
3

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.7
  4.8
  4.8
Daniel G.

It Just Works + Top Tier Support

Used daily for less than 6 months
Reviewed 2020-06-10
Review Source: Capterra

We looked at two other solutions and what stood out to us about Esper is the level of support we got during the evaluation process. Since we've signed on as a full time customer the level of support has only gotten better. I've been working in the software industry just shy of 25 years and I've never gotten support like this from a vendor. Not only are they highly knowledgable when it comes to low level Android details they're willing to go the extra mile to make sure things work for you.

Pros
The agent is easy to install and has a lot of different options for install. The management tool lets us see what is going on across different deployment groups. We have the power to partially roll out new versions, make sure they are working for our customers, then complete the rollout. The visibility into the user experience is great and we love the ability to see what the user is seeing on their devices.

Cons
We haven't found any downsides yet. It just works.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Justyn M.

Best Device Management Solution for Android (kiosk mode as well!)

Used daily for less than 6 months
Reviewed 2019-08-02
Review Source: Capterra

Esper excels at Android Device Management, at a fair price! They are super responsive and have a great customer support team, the dev team is second to none. I am truly impressed. On top of the technology, I was drawn to Esper's flexible pricing options. The solution helped with locking down our tablets to a Kiosk mode effectively and to fine-tune​ our devices to meet our business requirements.

Pros
The ability to provision and enroll devices with Esper is seamless and fast with QR and/or Zero Touch Provisioning. Their plethora of features help us achieve all tasks easily through their intuitive and simple user interface, especially their Remote Diagnostics feature, which helps control and debug all our devices without having to physically be present. Esper also secures all our devices in the field.

Cons
The solution is limited to Android. My only reason for giving four stars: new features are just around the corner. The company is growing and adding features I need with every release.

Response from Esper


Hi Justyn, Thanks for such a detailed review. We are happy to be working with you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

good product to purchase

Used occasionally for free trial
Reviewed 2019-07-05
Review Source: Capterra

Excellent customer support. Appreciate the flexibility to customize for us. The cost was affordable. Can highly recommend the product.

Pros
Easy to use, customizable, was able to scale to many devices at one go

Cons
Esper product is limited to android.

Response from Esper


Hi There,
Thank you for your feedback. We'd love to know how you feel about Esper's features & functionalities now. We'd love to speak with you & talk to you about the various features that we have released in the last 11 months.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Chris M.

Esper

Used daily for less than 6 months
Reviewed 2020-06-16
Review Source: Capterra

Incredible platform and service. They are working directly with our vendors across multiple platforms so the product is ready to go. This allows us to focus on our own UI and content. We could not have safely released this product without Esper as our partner.

Pros
Esper is being used to provision our Android touchscreen devices for live workouts on fitness bikes. Our customer is not the most tech savvy, so this allows us to enter the device and diagnose the problem using a hands free approach. Saves our customer service department enormous amounts of time servicing customers.

Cons
We have been working with Esper for 4 months and have only positive feedback at the moment

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Santosh C.

Esper's Pricing and Service is the best in the market

Used weekly for 6-12 months
Reviewed 2020-08-12
Review Source: Capterra

Pros
It's easy to use and functions on any product. The integration with multiple products has been effective and effortless. Controlling hundreds of devices at the same time using a single access point. Also, the product allows us to connect access device from any location remotely. Updates and reboots are also easy to perform. The customer support has been bang on

Cons
Personally, I don't have anything to be listed in this section.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Esper pricing

Starting from
$2/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

Contact Esper at andi@esper.io for pricing details.

Esper features

API
Inventory Management
Point of Sale (POS)
Reporting/Analytics

Activity Dashboard (177 other apps)
Alerts/Notifications (192 other apps)
Billing & Invoicing (191 other apps)
Customer Database (155 other apps)
Data Import/Export (129 other apps)
Discount Management (163 other apps)
Employee Management (181 other apps)
Gift Card Management (143 other apps)
Inventory Tracking (175 other apps)
Loyalty Program (182 other apps)
Mobile Access (159 other apps)
Multi-Location (217 other apps)
Order Management (225 other apps)
Reporting & Statistics (224 other apps)
Sales Reports (188 other apps)
Third Party Integrations (157 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Esper

Key features of Esper

  • APIs & SDKs
  • App Deployment
  • Application Lockdown
  • Continuous Delivery
  • Data Management
  • Debugging
  • Device Management
  • Device Monitoring
  • Hardware Diagnostics
  • Mobile Device Management
  • Performance Monitoring
  • Remote Diagnostics
  • Remote app and device management
  • Virtual Device Simulator
View All Features

Benefits

Deploy and manage your applications on your Android devices using fine-grained application rollout policies with automated rules, Reduce Support Costs drastically by instantly debugging and updating app and device issues through OTA, removing the need for site visits, Eliminate field failures and monitor your applications for field failures and trigger alerts easily, reducing device downtime and increasing performance, Get continuous deployment of applications and Android OS updates through automated scaling and rollbacks.