getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Instore Logo

Point of sale software for midsize restaurants & retailers

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Instore - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Instore overview

What is Instore?

Instore is an iPad point of sale (POS) solution for restaurants, bars and clubs, bakeries, coffee shops, retail stores, and other small-to-midsize business, which offers a range of tools for barcode scanning, payment processing, sales analytics, customer reward management, online ordering, labor management, receipt and gift card customization, business insights, and more.

Instore offers optional barcode scanning for inventory receiving and product sales. Inventory can be tracked, adjusted, and reported on, with users able to set target quantity levels and view when these are not met. Instore’s payment system allows users to accept any payment type from anywhere around the store. The offline processing feature enables receipt of payments without any internet connection, and users can open tabs for customers with stored card details to process payments when tabs are ready to be closed. Customized gift cards can be created and used to pay for purchases.

Labor management tools give the user deep insights into employees and enable the automation of timekeeping, optimization of staffing levels, employee tracking and access restrictions. Instore’s customer rewards can be used to reward clients for their spend without slowing the checkout line, using credit cards or customer names, email addresses or phone numbers for identification. Users can control how many points are offered per dollar for standard and gift card spending.

Key benefits of using Instore

  • Instore allows users to hold orders, split checks, add tips at the time of sale, run promotions, create custom gift cards, and record payments.

  • The software can be run simultaneously across multiple iPads, enabling the use of multiple registers throughout the store or restaurant.

  • Gifts and rewards can be shared across multiple locations to increase customer satisfaction.

  • Users can view reports on any device in real time, and export reports to QuickBooks or other accounting solutions.

  • With a single login, users can view real-time performance at any location.
  • Starting price

    39per feature /
    per month

    Alternatives

    with better value for money

    Instore’s user interface

    Ease of use rating:

    Instore reviews

    Overall rating

    3.9

    /5

    37

    Positive reviews

    70

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.74/10
    Rating distribution

    5

    4

    3

    2

    1

    13

    13

    8

    1

    2

    Pros
    “It is easy to program through the back office and the ability to customize is amazing. I also appreciate the easy of use with gift cards.”
    DB

    Duane B.

    Associate Campus Pastor

    “We are happy with the system and we are hoping that because we have had bugs worked out so quickly that that is a sign that the software is still evolving and can grow with us.”
    SR

    Susan R.

    Owner/Manager

    “Features are solid, employees are very nice and their customer service was great.”
    JR

    Joshua R.

    Owner

    Cons
    “When you leave a message it would sometimes take several hours for them to call back. The reps would always blame my "enviroment" for the software not working.”
    MS

    Matt S.

    Owner/Manager

    “I feel that the Credit card processing is a bit off. I would gave power outages often and also lost lots of money on offline processing.”
    JH

    Jorge H.

    Owner

    “Key features missing for food service business. Missing ingredient level inventory and a feature to track waste so that your end of day numbers are exact.”
    NF

    Namil F.

    Food Truck Owner

    Who uses Instore?

    Based on 37 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Restaurants
    Retail
    Entertainment
    Supermarkets

    Use cases

    - Not enough reviews
    -
    -
    -
    -
    -

    Instore's features

    Features rating:

    Access controls/permissions
    Barcode recognition
    Barcode/Ticket scanning
    Credit card processing
    Discount management
    Electronic signature
    Employee management
    For retail
    Gift card management
    Inventory management
    Inventory tracking
    Loyalty program
    Multi-Location
    Online ordering
    Order management
    Payment processing
    Point of sale (pos)
    Real-Time reporting
    Receipt management
    Reporting & statistics
    Restaurant pos
    Retail pos
    Sales reports
    Sales trend analysis
    Separate checks
    Split checks

    Instore alternatives

    Instore logo

    Starting from

    39

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Acumatica Cloud ERP logo
    visit website

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Toast POS logo
    visit website

    Starting from

    69

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    CashFootprint Point-of-Sale logo
    visit website

    Starting from

    299

    One-time payment

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    Instore pricing

    Value for money rating:

    Starting from

    39

    Per month

    Per Feature

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Instore price and value

    Value for money rating:

    To see what individual users think of Instore's price and value, check out the review snippets below.

    “It is easy to program through the back office and the ability to customize is amazing. I also appreciate the easy of use with gift cards.”
    DB

    Duane B.

    Associate Campus Pastor

    “We are happy with the system and we are hoping that because we have had bugs worked out so quickly that that is a sign that the software is still evolving and can grow with us.”
    SR

    Susan R.

    Owner/Manager

    Instore integrations (1)

    Top integrations

    Instore support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    FAQs/Forum
    24/7 (Live rep)
    Email/Help Desk
    Phone Support

    Training options

    Live Online
    Documentation
    Videos
    Webinars

    Instore FAQs

    Q. What type of pricing plans does Instore offer?

    Instore has the following pricing plans:
    Starting from: $39.00/month
    Pricing model: Subscription
    Free Trial: Available

    These products have better value for money


    Q. Who are the typical users of Instore?

    Instore has the following typical customers:
    Mid Size Business, Small Business


    Q. What languages does Instore support?

    Instore supports the following languages:
    English


    Q. Does Instore offer an API?

    No, Instore does not have an API available.


    Q. What other apps does Instore integrate with?

    Instore integrates with the following applications:
    QuickBooks Online


    Q. What level of support does Instore offer?

    Instore offers the following support options:
    Knowledge Base, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support

    Related categories