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R.O.Writer Logo

Auto repair shop tool for handling customer communications

R.O.Writer Reviews

Overall rating

3.8

/5

83

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.35/10

Reviews by rating

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Pros and cons

Our CPA recommends it also as it is very powerful in that feature. The Support team is awesome.
Very user friendly and great customer support- New user can use this software almost immediately without too many obstacles. Great and almost seamless integration to QuickBooks.
What we like about RO Writer is the ease of use and the ability to navigate through the Software.
It's a shame this company took such a bad turn to the worst. After all these years I am actively looking.
The second worst problem is lack of user input. There are several areas in the program that work...but require many extra steps that could be reduced with minor coding additions.
Constant interuptions in service with NO tech support. Having to wait over 2 weeks for a call back only to have them tell you they have no record of the original call/ problem.
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83 reviews