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Cloud-based salon and spa scheduling & management software

(6)

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Rosy Pricing, Features, Reviews and Alternatives

Rosy FAQs

Q. What type of pricing plans does Rosy offer?

Rosy has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Rosy?

Rosy has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Rosy support?

Rosy supports the following languages:
English


Q. Does Rosy support mobile devices?

Rosy supports the following devices:
Android, iPad, iPhone


Q. Does Rosy offer an API?

No, Rosy does not have an API available.


Q. What other apps does Rosy integrate with?

Rosy integrates with the following applications:
Meta for Business


Q. What level of support does Rosy offer?

Rosy offers the following support options:
Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base

Rosy product overview

Price starts from

29

/user

Per month

What is Rosy?

Rosy is cloud-based salon and spa scheduling and management software that caters to businesses of all sizes across the United States, Canada, Australia, and the United Kingdom.

Key benefits of using Rosy

• Salon and spa owners can increase business productivity by offering their customers multiple options for booking appointments. Clients can book via the salon or spa’s mobile app, Facebook page, or website.

• Salons can keep their staff up to date with real-time email and text message alerts as soon as a new appointment is booked by a customer.

• The mobile access feature allows salon or spa owners and staff to manage and view appointments on their smartphones and tablets.

• The system helps manage a salon or spa’s inventory, keeping track of products and their consumption within the salon with automated re-ordering ability.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Phone Support
FAQs/Forum
24/7 (Live rep)
Knowledge Base

Training options

Videos
Live Online
Webinars
Documentation

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Why am I seeing this?

Rosy pricing information

Value for money

4.7

/5

144

Starting from

29

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Rosy features

Functionality

4.5

/5

144

Total features

45

5 categories

Most valued features by users

Inventory Management
Reporting & Statistics
Third-Party Integrations
Multi-Location
Order Management
Point of Sale (POS)
Billing & Invoicing
Sales Reports

Functionality contenders

Rosy users reviews

Overall Rating

4.7

/5

144

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.11/10
Rating distribution

5

4

3

2

1

104

31

9

0

0

Pros
If you're in the biz then give it a go. Affordable pricing for such an amazing opportunity.
Rosy salon software is very user friendly and they offer wonderful customer service. It works perfectly for my full service salon and spa and I can't imagine the workplace without it.
By far Rosy proved to be the most user friendly and efficient, set up was a breeze. Natasha & Karla are great, they are always ready to help and assist me with solutions.
Cons
Limitations of 15-minute time increments is a costly deficiency for the business.
My only complaint would be that the reporting is somewhat lacking.
Customer support was close to nonexistant, and every problem you had was essentially "your fault, not the software" and more often than not resulted in a work around to do a basic task.

Overall rating contenders

SL
AvatarImg

Sally L.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

I've used a few other software systems Rosy is by far my favorite because of how easy it is

Reviewed 7 years ago
Pros

I've used a few other software systems Rosy is by far my favorite because of how easy it is. The reports are simple and easy to understand Really everything about it as simple. Other software is I've used you have to go through several screens just to find your answer. I appreciate so much that is not the case here. Also your technical support is excellent!

Cons

There have been some serious system crashes lately that have made it difficult to operate But I will say you guys do whatever you can to make it right and you own the problem and don't try to blame other shit for it. I truly appreciate that

KB
AvatarImg

Kimberly B.

Cosmetics, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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For the most part, it's great!

Reviewed 7 years ago

I like that they're constantly working to improve and add more features. Some of the features need more options and flexibility to be more useful, but as time goes on, I'm sure they'll continue to make improvements. Specifically the Rewards feature and the parameters for Mass Email Client Lists need to be updated. Also, the Image Library needs to be accessible on mobile again. Their Online Booking is great!

Pros

The Online Booking and schedule view (I really like the red time bar they added recently)

Cons

They sometimes make "improvements" that make things worse/harder. For instance, removing the Image Library from mobile. These days a lot of people are using apps to create images for Social Media, so you need to be able to easily add them to the Image Library from your phone.

BL
AvatarImg

Beth L.

Consumer Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Happy with some aspects but still waiting on reports promised day 1 - still waiting.....

Reviewed 6 years ago
Pros

Happy with text and email confirmations, fairly easy transition from previous software. Basic customer service is responsive for the most part.

Cons

Asked about 2 specific reports before purchasing product, promised they could create them no problem, still waiting almost 1 year later, they say they cannot give us a date when they will be done, one is for tax reporting. No apologies just told 'in development' then told nothing is worked on during Nov & Dec - so don't have issued during those 2 months. Not flexible for building or customizing reports that exist. Having issues with server but they cannot tell us if it is their issue or ours and we cannot have people kicked off mid appointment or mid check out. Booking multiple services are challenging and have to be booked separate.

Vendor response

Thank you Beth (and your team) for working with us to address your reporting concerns. With the changes released a couple months ago, we understand your process is much smoother. Please feel free to contact support with any issues going forward. Thanks again - Jim.

RL
AvatarImg

Rebekah L.

Consumer Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent cloud based software

Reviewed 7 years ago

Rosy has all the features I was looking for when researching software for my salon. Online booking, email and text confirmations, cloud-based (no annoying updates), and plenty of reports for management. The price increases as you add stylists, which is nice when starting out small, you don't need to pay a ton up front. The customer service has been excellent and very prompt every time I have a question. I would definitely recommend this to other salons.

Pros

Text/email confirmations Reports Online booking Cloud based

Cons

Can't use same email with multiple clients (a pain for families) Can't discount a service but still give full credit to the stylist for the service (i.e., salon-run promotions that shouldn't affect stylist commissions)

CG
AvatarImg

Carolen G.

Cosmetics, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing Scheduler for my salon

Reviewed 7 years ago

I've used this service for about 6-7 years now and I have never even considered switching to anything else. They continually update the software to make it better and more easily functional. Any time I have had any little hiccups with the system they are QUICK to get back to me and help right it. I wouldn't waste my time with any other service just get this one... the best in the industry!

Pros

Ease and functionality Constant updating of software on the back end Serve based so I can get to my schedule from ANYWHERE

Cons

N/a

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