Rosy Pricing, Features, Reviews & Alternatives

Rosy

Cloud-based salon and spa scheduling & management software

4.66/5 (138 reviews)

Rosy overview

What is Rosy?

Rosy is cloud-based salon and spa scheduling and management software that caters to businesses of all sizes across the United States, Canada, Australia, and the United Kingdom.

Rosy’s scheduling feature allows clients to book appointments through their salon or spa’s website, mobile web app, or business Facebook page. Salon or spa owners set available openings with service providers and allow their clients to book an appointment that is convenient for them. After an appointment is booked the software sends automatic text and email confirmations and reminders to the client and alerts to staff.

In addition to scheduling and automated communications, Rosy is a business management tool that provides such features as curbside check-in, point of sale (POS), integrated credit card processing, inventory management, eCommerce, rewards & referrals, text message marketing, email marketing, and free data conversion.

For inventory management, Rosy helps to track inventory, ensuring products are re-ordered automatically when it reaches a pre-set stock level. The POS feature manages gift cards, cash drawers, and all other payment transactions. Rosy also includes more than 100 reporting options that are easy to customize and ready to use for different reporting needs. In addition, Rosy supports various add-on services, including integrated credit card processing, purchasing hardware, website builder, gift cards, and more.

Rosy also provides unlimited support and training, along with a free 30-day trial.
www.rosysalonsoftware.com

Pricing

Starting from
$29/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom

Supported languages

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Rosy screenshot: View product reservation invoice on smartphones and tablets with RosyRosy - Salon Software in the CloudRosy screenshot: Track inventory with Rosy salon softwareRosy screenshot: Manage in house inventory and generate inventory reports with RosyRosy screenshot: Rosy offers Facebook integrationRosy screenshot: Generate reminders to be shared with staff and client using Rosy salon softwareRosy screenshot: Manage appointments with Rosy salon softwareRosy screenshot: Rosy supports multiple devicesAppointment Scheduling - Rosy Salon Software

Rosy user reviews

Value for money
Features
Ease of use
Customer support
  4.8
  4.5
  4.7
  4.7
Elizabeth N.

The Rosy Software is great, but the customer service is what really makes it exceptional!

Used daily for less than 6 months
Reviewed 2018-07-16
Review Source: Capterra

The benefits I received from this software were excellent customer service, ease of website and salon software integration, ease of credit card and salon software integration, and ease of salon software set-up. As a new user, I was very easily able to set up my business info, add employees and their schedules, and add all of my salon and retail inventory. Highly recommend!

Pros
I am new to the salon business and have never used a scheduling/inventory software before. Because of the excellent customer service, I have been able to get our new salon up and running using the Rosy software. It takes time to learn, but is quite intuitive. Every single time I've called, customer service team has been patient and informative. I've never felt like my questions were bothersome to them. I also purchased the cash drawer, receipt printer, and scanner from Rosy. I am very happy with these products and the help I received in setting them up. Working with the Card Connect company via Rosy to integrate our systems has also been very easy. My experience has been better than expected and I highly recommend Rosy Salon Software to everyone who might need it.

Cons
At this time, I can't think of anything that I don't like about the software. It exceeds my expectations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Heidie J.

Top notch customer service and product

Used daily for 6-12 months
Reviewed 2020-12-11
Review Source: Capterra

Pros
Their customer and price. Just a phone call away for any questions I have. I’ve never been on hold for more than a few minutes. Their price is affordable. Bring from Canada and buying American product I’m always needing worry about the cost after exchange.

Cons
I can’t customize the taxes. I had to come up with a different way for it to work for me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jody N.

It's just OK

Used daily for 2+ years
Reviewed 2017-09-28
Review Source: Software Advice

We move back over to Rosy from Mindbody. I wish had spent more time looking at other programs. The customer service is great when you phone in for help and they always have been. For smaller businesses, maybe 5 staff and under, or sole proprietors it would be great program, but for a larger business it is too limited. Also, it would be nice to see the schedule adaptable for 10 minute increments instead of 15 so more customization to have schedule that fits the needs of your business. Also beef up the permissions, for example, the Staff are given certain permissions and we allow the staff to see each other's schedule so they can help set up for appointments accordingly, however, the staff would also like to view their tips for the day. But in the permissions for staff, you can do one or the other but not both. Why not? Finally, better reports for viewing staff productivities, I need to view 3 or more different reports to see Staff productivity. I would love to see a report that brings up all of the details for each staff member in one report only so team based pay or commission based pay could be monitored more accurately. This isn't a bad program but for me and our business, it's just OK. Hopefully Rosy can fix their IT issues so there are less interruptions. Thank you.

Pros
Booking an appointment is simple and customers tell us the online booking system is user friendly. It is also cost friendly.

Cons
There are constant interruptions with the server which is very frustrating. I wish Rosy would fix this already. When we used the program back in 2012 it was the same and nothing has improved since.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Susan Y.

Convenient appointment booking

Used daily for 2+ years
Reviewed 2021-02-05
Review Source: Capterra

Rosy sends my clients a reminder of their appointment which cuts down the number of no shows that I have

Pros
Before I used Rosy, i carried a bulky appointment book in my purse everywhere I went. I needed to be prepared to book appointments at all times. With Rosy all I need is my smart phone and the rosy app. Now I can carry any size purse. I like the convenience of the app

Cons
I can’t say that I dislike anything about this software. They have thought of every option to fit my needs

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Joe C.

Switching from Shortcuts to Rosy was the BEST DECISION EVER!

Used daily for 6-12 months
Reviewed 2016-12-05
Review Source: Capterra

I am a consultant that puts companies into the cloud. My client had a different software when I started consulting for them a few years ago. We struggled with it for 2 more years, and they had it a few years before I came on board. In my work experience, I was a UI designer and application developer of online apps for Autodesk, which is the 2nd largest software company in the world, so I know my stuff. The other software was in my option one of the worst, hacked together, poorly engineered PC apps with lousy online functionality and mediocre support. My client and I had talked about changing to a new platform and migrating to a new service. I did an extensive analysis of the top 20 salon apps. I kept coming back to Rosy. We had 2 or 3 phone calls with them about migrating and I was pleasantly surprised. Their staff was nice, expertly knowledgeable, located in the US, prompt, basically everything we could ask for. We signed up for service and it only took us about a week and we were able to make the do setup, migrate all our data, implement the workflows, test everything and get all the staff fully trained in one online session. It was like a miracle. It was smooth, incredibly easy and I could not have been happier. Now my client has been using Rosy for almost a year now. It's amazing! They never call me with problems. They rarely have support questions but when they do, they call Rosy because the support is so good. Personally, I don't want my client's competition to know about Rosy, but I think every salon should use it. It's fantastic! Thanks, Rosy!!!

Pros
Everything! It is not over engineered. It does exactly what it is supposed to. It has great features for clients to schedule and manage appointments online and through text messages. It has CRM, Reports and all the major and minor features necessary to run a successful salon and not have to focus on the software. It seamlessly integrates into the daily workflow.

Cons
The Email Builder for the CRM needs to mature a bit more, but overall it works great for someone with knowledge of how to build emails. It's just not a job for someone with little or no CRM experience. I can see that it will get better, and you could always use MailChimp or other CRM service for sending Campaign style emails if that is what your salon does. Rosy handles all the automated emails quite well once they have been setup. Mobile functionality is important so be prepared to test your messages on a mobile device. It all works great, it just takes some know-how or you have to call support and let them help. Or you can have a consultant like me help you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rosy pricing

Starting from
$29/month
Pricing options
Free trial
Subscription
View Pricing Plans

Standard package (standard Rosy features)
1 user : $29/month
2 users : $39/month
3 users : $49/month
4 users : $59/month
5-10 users : $69/month
11-15 users : $79/month
16-20 users : $89/month
21+ users : $99/month

Premium package (standard Rosy features + client connect)
1 user : $37/month
2 users : $55/month
3 users : $65/month
4 users : $75/month
5-10 users : $101/month
11-15 users : $127/month
16-20 users : $156/month
21+ users : $192/month

Rosy features

Billing & Invoicing
Data Import/Export
Discount Management
Employee Management
Gift Card Management
Inventory Management
Inventory Tracking
Loyalty Program
Mobile Access
Multi-Location
Order Management
Point of Sale (POS)
Sales Reports

API (137 other apps)
Activity Dashboard (177 other apps)
Alerts/Notifications (192 other apps)
Customer Database (155 other apps)
Reporting & Statistics (224 other apps)
Reporting/Analytics (230 other apps)
Third Party Integrations (157 other apps)

Videos and tutorials

Additional information for Rosy

Key features of Rosy

  • Website builder
  • Send bulk emails
  • Personalize reminders
  • Credit card processing
  • Access client history
  • Reporting with 60+ pre-built reports
  • Send emails to clients
  • Mobile integration
  • Order management
  • Point-of-sale
  • Referral programs
  • Facebook integrating
  • Multiple appointment scheduling
  • Rewards & bonus distribution
  • Send text alerts on client mobile
  • Billing & invoicing
  • Export reports into multiple format
  • Online client scheduling
  • Automated emails on special events
  • Inventory control
View All Features

Benefits

• Salon and spa owners can increase business productivity by offering their customers multiple options for booking appointments. Clients can book via the salon or spa’s mobile app, Facebook page, or website.

• Salons can keep their staff up to date with real-time email and text message alerts as soon as a new appointment is booked by a customer.

• The mobile access feature allows salon or spa owners and staff to manage and view appointments on their smartphones and tablets.

• The system helps manage a salon or spa’s inventory, keeping track of products and their consumption within the salon with automated re-ordering ability.