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Typical customers
Platforms supported
Support options
Training options
Value for money
4.8
/5
142
Starting from
29
Per month
Per Feature
Value for money contenders
Functionality
4.5
/5
142
Total features
49
5 categories
Functionality contenders
Overall Rating
4.7
/5
142
Positive reviews
5
4
3
2
1
103
31
8
0
0
MO
Miranda O.
SG
Shari G.
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hope s.
AK
Angelo K.
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Jacob A.
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Kimberly K.
Overall rating contenders
Kevin M.
Verified reviewer
Retail, 1-10 employees
Used daily for 2+ years
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I could operate without Rosy, but why would I do that? It makes my life easier and my clients love it. I have been a loyal user since 2009.
I love the ease of use. The ongoing updates and added features. My clients love the ease of scheduling online and the confirmation system has made my life so much easier.
I would love to see a “discount all” feature for retail instead of being forced to discount one item at a time.
Heidie J.
Individual & Family Services, 11-50 employees
Used daily for 6-12 months
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Their customer and price. Just a phone call away for any questions I have. I’ve never been on hold for more than a few minutes. Their price is affordable. Bring from Canada and buying American product I’m always needing worry about the cost after exchange.
I can’t customize the taxes. I had to come up with a different way for it to work for me.
Jody N.
11-50 employees
Used daily for 2+ years
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We move back over to Rosy from Mindbody. I wish had spent more time looking at other programs. The customer service is great when you phone in for help and they always have been. For smaller businesses, maybe 5 staff and under, or sole proprietors it would be great program, but for a larger business it is too limited. Also, it would be nice to see the schedule adaptable for 10 minute increments instead...
Booking an appointment is simple and customers tell us the online booking system is user friendly. It is also cost friendly.
There are constant interruptions with the server which is very frustrating. I wish Rosy would fix this already. When we used the program back in 2012 it was the same and nothing has improved since.
Joe C.
Retail, 1-10 employees
Used daily for 6-12 months
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I am a consultant that puts companies into the cloud. My client had a different software when I started consulting for them a few years ago. We struggled with it for 2 more years, and they had it a few years before I came on board. In my work experience, I was a UI designer and application developer of online apps for Autodesk, which is the 2nd largest software company in the world, so I know my stuff....
Everything! It is not over engineered. It does exactly what it is supposed to. It has great features for clients to schedule and manage appointments online and through text messages. It has CRM, Reports and all the major and minor features necessary to run a successful salon and not have to focus on the software. It seamlessly integrates into the daily workflow.
The Email Builder for the CRM needs to mature a bit more, but overall it works great for someone with knowledge of how to build emails. It's just not a job for someone with little or no CRM experience. I can see that it will get better, and you could always use MailChimp or other CRM service for sending Campaign style emails if that is what your salon does. Rosy handles all the automated emails quite well once they have been setup. Mobile functionality is important so be prepared to test your messages on a mobile device. It all works great, it just takes some know-how or you have to call support and let them help. Or you can have a consultant like me help you.
Kathy S.
Consumer Services, 1-10 employees
Used daily for 2+ years
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The staff at ROSY are amazing. Even though I have never met anyone personally, I feel like they are part of my work family. They are always positive, supportive and what I love and feel is super important if you don't know the answer, don't be afraid to say I don't know, but will find out the answer. They know the system and are not afraid to seek what they don't and are fantastic at followup.
The system is as complex or basic as you choose. I find new employees can learn the system quickly, learning the basics and feeling comfortable with the system. I have done numerous trainings with ROSY staff on the system and our new employees. The staff are patient, gives the basics of the system, during the training, which allows new employees to feel confident with the system.
Not all software systems are going to give you 100% of what you what. The team at ROSY are always willing to hear requests on what I would like, and give my suggestions to development. As a franchisor I would love to be able to pull monthly and quarterly reports and have them all on one sheet for analysis.
Q. What type of pricing plans does Rosy offer?
Rosy has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Rosy?
Rosy has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Rosy support?
Rosy supports the following languages:
English
Q. Does Rosy support mobile devices?
Rosy supports the following devices:
Android, iPad, iPhone
Q. Does Rosy offer an API?
No, Rosy does not have an API available.
Q. What other apps does Rosy integrate with?
Rosy integrates with the following applications:
Meta for Business
Q. What level of support does Rosy offer?
Rosy offers the following support options:
Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep)