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Salon / Spa Account Manager Logo

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Salon & spa management software

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Salon / Spa Account Manager Pricing, Features, Reviews and Alternatives

Salon / Spa Account Manager FAQs

Q. What type of pricing plans does Salon / Spa Account Manager offer?

Salon / Spa Account Manager has the following pricing plans:
Pricing model: One Time License
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Salon / Spa Account Manager?

Salon / Spa Account Manager has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. Does Salon / Spa Account Manager support mobile devices?

Salon / Spa Account Manager supports the following devices:
Android, iPad, iPhone


Q. Does Salon / Spa Account Manager offer an API?

No, Salon / Spa Account Manager does not have an API available.


Q. What other apps does Salon / Spa Account Manager integrate with?

Salon / Spa Account Manager integrates with the following applications:
Worldpay, Global Payments Integrated, Shift4


Q. What level of support does Salon / Spa Account Manager offer?

Salon / Spa Account Manager offers the following support options:
Chat, Phone Support, Email/Help Desk, FAQs/Forum

Salon / Spa Account Manager product overview

What is Salon / Spa Account Manager?

Milano Salon & Spa Software is a cloud-based and on-premise platform that helps businesses manage appointments, create schedules, track referrals, and send reminders to customers via text or email notifications.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
Email/Help Desk
FAQs/Forum

Training options

Webinars
Live Online
In Person
Documentation

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Salon / Spa Account Manager logo

Salon / Spa Account Manager

3.9
(13)

Starting from

ic-pricetag

No pricing info

Free plan
Free trial
Pricing range

Starting from

139

Per month

Flat Rate

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
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Salon / Spa Account Manager pricing information

Value for money

3.9

/5

13

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Salon / Spa Account Manager features

Functionality

3.9

/5

13

Total features

14

2 categories

Most valued features by users

Inventory Management
Multi-Location
Point of Sale (POS)
Appointment Management
Appointment Scheduling
Booth Rental Management
Client Database
Client Management

Functionality contenders

Salon / Spa Account Manager users reviews

Overall Rating

3.9

/5

13

Positive reviews

77

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.8/10
Rating distribution

5

4

3

2

1

4

6

2

0

1

Pros
Ease of use, it has capability for multiple locations (we have two locations and opening a third), great interface.
Please do not hesitate to have prospective clients give us a call, so that we can share with them how wonderful your team has been to work with.
I like most that it is easy to schedule an appointment, add new guests and check out guests. It's easy to do your day end cash balance with this program.
Cons
We have been with Milano software for 3 years. After updating to the most recent version the technicians were unable to fix our online booking problem for almost 2 months.
I had a litany of bad experiences with the software that caused me to eventually take my company somewhere else for business, such as. Slow software performance.
I actually considered going back to the software however after dealing with the sales person, I had no doubt that I was moving on.

Overall rating contenders

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Karley H.

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

I've used Milano software in school and once you wrap your head around it, its' a great program!

Reviewed 6 years ago

All the benefits you would anticipate from a CRM.

Pros

I like that it offers everything you need in a customer relations management program. The interface could be a little bit more user friendly or aesthetically pleasing but that's just my input.

Cons

Program lacks colour or anything that draws you in, it gets the job one but it's not the easiest or most well done layout for a program.

CP
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Chista P.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

We have been using this software for 12 years. It is very user friendly

Reviewed 7 years ago
Pros

Ease of use, it has capability for multiple locations (we have two locations and opening a third), great interface.

Cons

There are issues with Home Office. Series purchased at one location sometimes do not show up at second location. Gift certificates also do not always transfer from one location to another. Very frustrating when both locations are extremely busy and need things to flow seamlessly.

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Omar e.

Consumer Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

Milano was software my company ended up moving away from.

Reviewed 5 years ago

Milano did the job, but it didn't do it in the best way the software could have, which caused extra work for my staff, and myself.

Pros

They had all the basic features needed in a booking and POS software like reports, client profiles, sales, and booking systems.

Cons

I had a litany of bad experiences with the software that caused me to eventually take my company somewhere else for business, such as: - Slow software performance - Slow response times regarding customer support - Promises of feature development and advancement that were never delivered - Exorbitant pricing for basic features like multi-locational support - Dated GUI that wasn't the most user-friendly - The software would constantly go down and stop working making payments with clients difficult as well as awkward situations when the salons were busy and clients were left standing around when they wanted to pay and leave

KW
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Kristen W.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great program, has lots of reports available for individual staff and team reports

Reviewed 7 years ago
Pros

I like most that it is easy to schedule an appointment, add new guests and check out guests. It's easy to do your day end cash balance with this program

Cons

I like the least that it needs some upgrading with the text message confirmation and emarketing, it also freezes on occasion

TB
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Tamara B.

Cosmetics, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Amazing

Reviewed 5 years ago

Used this software for 13+ years, it has never let us down

Pros

This system has EVERYTHING you could need to run a salon, from clients info, reports, emails, customer service, bookings.

Cons

The only downfall to this system is that it isn't free

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