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AutoVitals Logo

Cloud-based auto shop management solution

Table of Contents

AutoVitals - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

AutoVitals overview

What is AutoVitals?

The Digital Shop by AutoVitals is an auto repair software designed to optimize efficiency, customer retention, and profitability for independent shops. It includes digital vehicle inspection (DVI) for paperless inspections and easy report sharing with customers via smartphones. Workflow automation aids service advisors in time management, while technician dispatching and communication tools ensure smooth coordination.

The Business Control Panel provides insights to improve performance, tracking metrics such as picture edit rate and inspection send rate. Its customer retention tools, such as appointment reminders and loyalty programs, encourage repeat business.

Starting price

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Pros & Cons

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Phone Support

Inspection Reports

Customer Pictures

Bugs and Issues

AutoVitals’s user interface

Ease of use rating:

AutoVitals pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(6)
5(56)

What do users say about AutoVitals?

We wanted to convert the text phone number over from our old systems, so our customers didn’t have to be bothered to see yet another new number, this took longer than the trial period also!

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Who uses AutoVitals?

Based on 63 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Automotive
Construction
Entertainment
Higher Education
Others

Use cases

Auto Repair

AutoVitals's key features

Most critical features, based on insights from AutoVitals users:

Service history
Work order management
Appointment scheduling
Maintenance scheduling
CRM
Alerts/Notifications

All AutoVitals features

Features rating:

Communication management
Reminders
Workflow management
VIN lookup
Quotes/Estimates
Employee scheduling
Inventory management
Multi-Location

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AutoVitals integrations (12)

Integrations rated by users

We looked at 63 user reviews to identify which products are mentioned as AutoVitals integrations and how users feel about them.

NAPA TRACS logo
NAPA TRACS

Integration rating: 5.0 (5)

This is our shop management system and partnering with AutoVitals is so easy. All the information that is needed for AutoVitals transfers over from NAPA Tracs system to the Technicians tablets. AutoVitals grabs the service history so techs see that on their tablet. Pulls all the vehicle information and what the technician is doing on that specific vehicle. Conversations are done by computer so there is no need for the Technicians to leave their bay to communicate with the Service Advisor. It is all done by text. Lets face it, do you really want a Technician that is covered in grease to come out into your nice clean waiting area, nope. Saves time, more productivity. Win Win.

It automatically creates our inspection tickets for us and sends appointment reminders to our customers.

SH

Sharon H.

Business Owner

1/2
Protractor logo
Protractor

Integration rating: 5.0 (2)

We enter customers and cars into Protractor and they automatically come over to AV. Also, automatically adding recommended service packages right into Protractor.

All work order information is pulled from Protractor and then written back by Autovitals.

DE

Dennis E.

Owner

1/2

AutoVitals support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Email/Help Desk
Phone Support
Chat

Training options

Live Online
Webinars
In Person
Documentation
Videos

AutoVitals FAQs

Q. Who are the typical users of AutoVitals?

AutoVitals has the following typical customers:
Freelancers, Small Business

These products have better value for money


Q. What languages does AutoVitals support?

AutoVitals supports the following languages:
English


Q. Does AutoVitals offer an API?

No, AutoVitals does not have an API available.


Q. What level of support does AutoVitals offer?

AutoVitals offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, Chat

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