Thr!ve POS Pricing, Features, Reviews & Comparison of Alternatives

Thr!ve POS

Pizza restaurant & delivery POS system

3.58/5 (13 reviews)

Thr!ve POS overview

What is Thr!ve POS?

Thrive Pizza POS is a point-of-sale (POS) system designed for use in pizzerias and pizza delivery restaurants, with solutions for independent restaurants, regional chains, and national chains.

The order entry system in Thrive POS can be customized to work for any menu, no matter how complex, with unlimited buttons and support for complex pricing rules. When an item is selected, included modifiers are highlighted, allowing users to easily add or subtract ingredients or toppings. Common add-ons can be displayed on multiple menu screens, and deal discounts are automatically applied when items included in the promotion are selected. Users can manually select the type of each order, with options including dine in, delivery, to go, and pick up, or default order types can be set for individual stations to streamline the ordering process. Customers can place orders in-store, online, or over the phone, with advanced caller ID, customer profiles, email order confirmations, and a customizable online ordering system.

For restaurants offering delivery, Thrive POS offers a native iOS app for drivers, allowing drivers to view their assigned orders, check in when they arrive at the delivery address, capture customer signatures, and more. Users can also specify delivery areas, service times, fees, and minimum order requirements, and if necessary ban problem customers from ordering deliveries. Driver locations can be tracked in real-time, and mileage can be used to accurately calculate driver payments. Users are automatically alerted to any deliveries which are running late, and can use the late delivery report to identify which customers to send coupons or a personal apology.

Thrive POS also includes tools for managing restaurants with table and bar service, scheduling employee, tracking hours worked, managing inventory, purchasing and receiving, setting up customer loyalty programs, and more.
www.granburyrs.com

Pricing

Starting from
$149/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Thr!ve POS screenshot: Thr!ve POS allows users to manage pizza deliveriesThr!ve POS screenshot: The conversational ordering system can support any menu, no matter how complexThr!ve POS screenshot: Users can select order type manually for each transaction, or set a default order type for each stationThr!ve POS screenshot: Customer signatures can be captured, and receipts sent out by emailThr!ve POS screenshot: Restaurants with table and bar service can also be managedThr!ve POS screenshot: Servers and orders can be assigned to each table, and tables can also be reservedThr!ve POS screenshot: Items can be added to tickets by dragging-and-droppingThr!ve POS screenshot: Servers can track their day's sales, tips, and moreThr!ve POS screenshot: Shifts can be closed out through Thr!ve POSThr!ve POS screenshot: Thr!ve POS also allows users to create and manage customer loyalty programs

Thr!ve POS reviews

Value for money
Features
Ease of use
Customer support
  3.3
  3.3
  3.5
  3.2
Jake Cremean

Excellent POS Software

Used weekly for 6-12 months
Reviewed 2019-12-05
Review Source: Capterra

Overall very excellent piece of software that suits our needs perfectly!

Pros
-Allows for a lot of reporting that alternatives did not allow -Easy to onboard new users, overall very simple to use, which is great for a business where onboarding new employees is fairly regular -Support is timely and effective

Cons
Had a couple minor reporting issues that required us to use some workarounds, but we were able to get what we needed in the end. Just required a little bit of "expertise" w/ the software. Hopefully support will see our emails and remedy the issue so nobody else has to "figure it out" on their own like we did, although it isn't the worst thing in the world.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Alan white

Thrive POS

Used daily for 2+ years
Reviewed 2019-08-08
Review Source: Capterra

I would recommend Thrive POS to anyone opening an independent pizza shop.

Pros
Very functional for a Pizza place. Great Delivery program, online ordering platform, and it's easy to train new employees on how to use it.

Cons
There are constantly issues that take too long to resolve.

Response from Granbury Solutions


Hello there, Alan. First, thank you for your thoughtful comments! At THR!VE, we take feedback from customers very seriously. While we take great pride in our advanced point-of-sale system, we understand that everything can be improved. Except for duct tape, which is magic and deserves its own holiday. Rest assured we take your input to heart and are working hard every day to improve resolution times. In the meantime, feel free to reach out to your account manager, Jacob, if you need anything else. jestrello@thrivepos.com

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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John Stratakis

Problems with closing

Used daily for 1-2 years
Reviewed 2019-08-08
Review Source: Capterra

Pros
Drivers dispatch and the way it maps the area.

Cons
It has issues when closing and balancing

Response from Granbury Solutions


Hi John. Thanks for the review! This open communication allows us to better serve you. We're so glad you're enjoying our pizza-centric features-- driver dispatch and delivery zone mapping. We have asked our support manager, Ray, to reach out to you to address the end of day cash management issues you mentioned. Please check your inbox for that email and let Ray know when you have time for a call.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Glenn Scott

Thrive POS

Used daily for 1-2 years
Reviewed 2019-08-08
Review Source: Capterra

The business problems we are solving is getting the reports that we need to make informed decisions on our business. The software makes training new employees easier and faster that the old days of Vitalink. We still need priorities to be made on solving the reporting issues I described before. And selling Add-on products that work properly.

Pros
Compared to what we were using, this software allowed us to do reporting we couldn't do before, and it is easy to teach new users to operate quickly.

Cons
Reporting is inaccurate, Daily summary report - numbers do not add up correctly and Thrive has not been able to explain how the numbers are calculated. Payroll reports- hours not reporting accurately causing us to overpay employees at times and employee confidence of being paid correctly has diminished. Tax Summary report - not reporting accurate numbers which has caused us major problems with under reporting taxes due resulting in penalties from the State. Time slips - the print outs when an employee clocks out sometimes prints there entire shift was in Overtime when it wasn't...printing error. Once again employee confidence is low on whether they are being paid accurately. Updates have not corrected this issue. We also would like the add-on software to work correctly: 1- Thrive online-order fail rate over 55%, please correct this so we can use it instead of 3rd party software. 2- Inventory software doesn't work either

Response from Granbury Solutions


Hi there Glenn! We are so glad you took the time to rate our system. Thanks to your feedback, we've taken note of areas where we can improve. When we set out to create a user-friendly, scalable, and functional point-of-sale system we knew that it would be as challenging as running a marathon wearing scuba flippers. Even so, we are committed to resolving the specific issues you reported and will be in touch soon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Craig Mueller

Great for our needs

Used daily for 1-2 years
Reviewed 2019-08-03
Review Source: Capterra

Pretty seamless.

Pros
Fits our industry like a glove - allows us to integrate POS, online services, and marketing in one product.

Cons
Occasional software oddities between updates - usually fixed by a responsive customer support team.

Response from Granbury Solutions


Thank you, Craig, for the great review! At THR!VE, we believe in three things: effective technology, stellar customer support, and affordability. We also think that pizza should be its own food group, but we are split on the question of anchovies and pineapple as toppings. One thing we do agree on though is that we are here to help you stand out from the crowd.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Thr!ve POS pricing

Starting from
$149/month
Pricing options
Subscription
View Pricing Plans

From $149/month.

Thr!ve POS features

Automatic Notifications
Customer History
Employee Management
Gift Card System
Inventory Tracking
Loyalty Program
POS
Promotions Management
Reporting & Statistics

API (104 other apps)
Activity Dashboard (111 other apps)
Billing & Invoicing (93 other apps)
Credit Card Processing (81 other apps)
Customer Database (105 other apps)
Discount Management (101 other apps)
Inventory Management (156 other apps)
Multi-Location (122 other apps)
Order Management (113 other apps)
Sales Reporting (99 other apps)
Third Party Integration (89 other apps)

Additional information for Thr!ve POS

Key features of Thr!ve POS

  • Order entry
  • Order customization
  • Coupon management
  • Electronic receipts
  • Signature capture
  • Order routing
  • Customer database
  • Reordering
  • Customer notes & alerts
  • Email order confirmations
  • Customer segmentation
  • Delivery management
  • Advanced caller identification
  • Address auto-complete
  • Dispatch screen color-coding
  • Late delivery alerts
  • Pop-up reminders
  • Driver location tracking
  • Performance reports
  • Table & bar service
  • Floorplan management
  • Restroom check alerts
  • Check splitting
  • Shift closing
  • Reporting & analytics
  • Employee management
  • Time clock
  • Payroll & tip reporting
  • Real-time alerts
  • Staff scheduling
  • Internal messaging
  • Employee availability tracking
  • Budgeting & forecasting
  • Violation tracking
  • Bank deposit reconciliation
  • Inventory management
  • Ingredients tracking
  • Purchasing & receiving
  • Online ordering
  • Customizable branding
  • Payment processing
  • Gift card programs
  • Loyalty schemes
  • Offline mode
  • POS
  • Time clock integration
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Benefits

Users can specify delivery areas, service times, fees, and minimum order requirements, and if necessary ban problem customers from ordering deliveries.

With the conversational ordering interface, employees can enter orders in the way customers make them, with controls for pizza fractions, group & split orders, and adding or subtracting toppings.

The integrated time clock allows employees to clock in and out at the point of sale, enabling the calculation of hours and overtime by Thrive POS, and the generation of payroll reports which can be exported for use in payroll systems.

Ingredients and recipes can be defined in the system allowing users to track their inventory and create purchase orders when stock levels are low.

Customers can earn rewards through an integrated customer loyalty program, with options for automated emails or SMS messages based on number of visits, lifetime spend, birthdays, points earned, enrollment anniversaries, and a range of other triggers.