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Toast POS vs Shopify POS Comparison (2026)

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Toast POS

Shopify POS

Overview

Toast POS is a cloud-based restaurant point of sale and management platform that runs ordering, payments, online ordering, kitchen operations, inventory, and reporting on one system — built for restaurants, bars, cafés, and food trucks.

Shopify Point of Sale (POS) is a retail management system that integrates everything needed to run a successful brick-and-mortar or omnichannel business. The POS software and hardware work seamlessly together to streamline daily operations, from inventory management and staff controls to smooth checkout and detailed reporting.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.1

555

325

115

Value for money

Ease of use

Features

Customer support

68%

would recommend this app

4.6

248

166

Value for money

Ease of use

Features

Customer support

79%

would recommend this app

Pros

“It appears when guests pay with "tap to pay" it tends to put a hold on the total amount, and then charges them that amount.”

Courtney T.

HR Manager

“I can click on numbers and it will expand to show where they came from.”

LINDA F.

Controller

“Handhelds device for contactless payment is the winner as customer don't have to head to cashier to make payment and can pay the meal from the comfort of the table.”

Carmen H.

Marketing Executive

Pros

“It allows us to manage in-person sales, inventory, customer information, and payments all from one integrated system, making it much easier to run our business across multiple platforms.”

Gary A.

Founder CEO

“Payment processing is fast and dependable, and the interface is intuitive enough for new staff to learn quickly. While some advanced features require higher-tier plans and hardware options are more limited than some competitors, Shopify POS offers excellent value, strong security, and a comprehensive feature set for businesses looking to streamline retail operations.”

Jamie P.

Underfloor Heating Advisor

“Since it's part of the Shopify ecosystem, everything is already integrated — inventory, sales, and reporting sync automatically with our online store.”

Charlotte K.

President

Cons

“The company I work for uses Toast POS to charge guests to their room number; sometimes the systems don't communicate and tabs are left unpaid.”

Barrett D.

Night Auditor

“I would say the only thing about Toast that I don't like is their pricing for implementing integrations. Because even when the integration is necessary, myself or my consulting clients have a hard time justifying the additional spend over necessary expenses.”

Allie H.

Founder

“This process took more than two months and included email, telephone, and service tickets. When our payments to TOAST stopped due to this problem, we got more attention.”

Brian D.

Treasurer

Cons

“One of the main drawbacks of Shopify POS is that some advanced features require additional subscriptions, hardware, or higher-tier plans, which can increase costs for smaller businesses. While the basic system works well, businesses looking for more complex reporting, staff management, or advanced retail features may need to invest further.”

Gary A.

Founder CEO

“Another area for improvement is that the hardware options and setup can become expensive, especially for businesses attending multiple events or markets that need additional equipment.”

Gary A.

Founder CEO

“Also, some features (like advanced reporting, staff management, or customization) are locked behind higher plans, which can be frustrating as you grow.”