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TouchBistro vs Epos Now Comparison (2026)

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TouchBistro

Epos Now

Overview

TouchBistro’s All-in-One Restaurant Management system offers all the technology you need to run your restaurant on one easy-to-use platform. Designed for and by restaurant service staff, TouchBistro meets the specific needs of the industry with 24/7 expert support.

Serve customers, take payments, and run your entire business from a single POS system! Epos Now POS hardware and software designed to work together in complete harmony, worth game-changing features all within a budget that suits you.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

No videos yet

Pricing

Starting from

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

349

One-time payment

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

3.8

414

194

104

Value for money

Ease of use

Features

Customer support

60%

would recommend this app

3.8

730

437

172

Value for money

Ease of use

Features

Customer support

61%

would recommend this app

Pros

“I wish I could make changes to the TB numbers after the day is closed, so it refects online what I had to do offline to balance.”

Elizabeth K.

bookkeeper

“It is easy to use, helps manage orders efficiently, and works well for daily restaurant operations.”

David A.

Manager

“We are opening a restaurant and wanted a Valentines POS, they wanted $300 a month for hardware and licenses.”

Crystal B.

Support

Pros

“I like that I can add employees or delete employees with ease. And each employee has their own security pin so there is no having to change the whole system.”

Tabitha D.

Manager

“As a result, we were left to manage the situation independently and, in order to continue trading at a basic level, we were required to place our card readers into standalone mode.”

Jack V.

IT Support

“Overnight, it appeared that a significant number of customers, including our own business, were effectively required to use EposNow hardware in order to continue processing card payments.”

Jack V.

IT Support

Cons

“Confusing and time-consuming to program, unstable system (menu items, modifiers, and printer settings randomly disappear or change), frequent glitches and crashes that disrupt service, ;ong wait times for customer support, questionable billing practices (incl.”

Margeaux L.

Owner

“You have to turn it on before your connection signal goes out meaning you have to deal with manually batching out cc payments. If your internet goes out and you don't have offline mode on you are SCREWED and can't even send an order to kitchen.”

Aidee H.

owner

“Constant POS crashes (almost every order), poor customer, expensive integrations and little to no customer or technical support.”

Samuel M.

General Manager

Cons

“We therefore can’t access our emails and place orders which are essential day to day business tasks that our previous hardware was capable with. Despite asking for a return for the hardware we’ve been advised by customer service they won’t accept it back.”

Hazel L.

Business owner

“I closed my account in their till back office on the last day of the agreement, but they still charged me for the upcoming month. When I called their support to complain, they claimed I never sent them any notice to terminate my agreement, even though I had forwarded the email I sent to them over a month before and had also sent a letter via special delivery which they did confirm they had received. ”

Godwin A.

Director

“The hardware that we are using and purchased from EposNow is starting to fail and despite paying support they advised they no longer support this hardware and sold us a replacement monitor.”

Hazel L.

Business owner