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Vagaro vs Carepatron Comparison (2026)
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Good recommendations?
Vagaro
4.7
(3.6K)5
2.8K
4
634
3
120
2
41
1
52
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Carepatron
4.4
(860)5
487
4
280
3
73
2
10
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
All-in-one spa platform. Online booking, HIPAA compliance, POS, treatment packages & Vagaro Marketplace — day spas to resort spas.
All your healthcare work in one place: Notes, Clients records, Appointments, Billing, Payments, Transcription, Communication & more.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.7
3.6K
5
4
3
2
1
2.8K
634
120
41
52
- Value for money
- Ease of use
- Features
- Customer support
87%
would recommend this app4.4
860
5
4
3
2
1
487
280
73
10
10
- Value for money
- Ease of use
- Features
- Customer support
73%
would recommend this appPros
“It provides a comprehensive set of tools for appointment scheduling, client management, payment processing, and marketing, all within a single platform.”
KL
Kate L.
Sales
“However, from a true multi-location business operations standpoint, our experience has been very different. When managing multiple teams, front desk staff, schedules, client communication, and payment processing across locations, reliability, flexibility, and offline accessibility become critical.”
Carlos B.
Owner
“Easy appointment scheduling, useful customer management features, online booking options, reminders help reduce missed appointments, practical tools for managing daily administrative activities, convenient for businesses that handle many appointments.”
LM
Lilyana M.
Planning and Sustainability Professional
Pros
“We rely heavily on our ability to alert our clinicians when clients have provided high-risk responses to an assessment or questionnaire, and need full access to all client data to properly facilitate program evaluation and outcomes reporting. ”
NB
Nicole B.
Senior Director of Operations
“the Ux/Ui of generating the invoice auto texts and view of the financial dashboard could be improved in details, like being able to switch between monthly incomes rather than having only generic monthly totals showing.”
lt
leopold t.
therapist
“Show us an audit of when you send reminders to our clients, allow them to control their reminders, and let them see their open invoices on a tab.”
AE
Alison E.
Executive Director
Cons
“They can disrupt operations across multiple teams and locations for an entire day. When your business depends on software for scheduling, client management, and payments, there should be a dependable backup or offline mode available.”
Carlos B.
Owner
“My biggest complaint is that if you try to export multiple appointments the site will freeze and turn black (which is crazy, especially when you're trying to save data).”
VT
Vani T.
President
“It lacks any functionality suited for industrial asset management, complex technical maintenance, service contracts, or engineering BOMs.”
RC
Ron C.
Engineering and Maintenance Leader
Cons
“For example, goals do not automatically carry over into SOAP notes, which means I have to re-enter or manually reference them each session. When creating intake forms, if I input the child’s name, the signature section defaults to the child rather than the parent, which can be confusing and requires extra steps to correct.”
RC
Ruby C.
Occupational Therapist Owner
“there is no capacity to change the default setting of appointments to "unconfirmed" (because of the nature of the centre and our way of booking) which means it has to be done manually every day and that's a hassle.”
JC
Jo C.
Practice Manager
“I wish it had more customization in the workflows (reminder if client hasn't had a session in a certain amount of time) and it's missing some things I see as essential, like proper waiting rooms.”
RF
Rae F.
Founder and Practitioner
- Vendor responds to reviews
- Last review8 days ago
- Vendor responds to reviews
- Last reviewa month ago
Key features
- Total features180
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Address Book
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Management
- Attendance Tracking
- Audit Trail
- Automated Scheduling
- Availability Indicator
- Availability Management
- Barcode/Ticket Scanning
- Before & After Pictures
- Billing & Invoicing
- Booking Management
- Booth Rental Management
- Business Coaching
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Capacity Management
- Care Plan Management
- Case Notes
- Charting
- Chat/Messaging
- Claims Management
- Class Management
- Class Registration
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Clinical Notes
- Coding Assistance
- Collaboration Tools
- Color Codes/Icons
- Commission Management
- Committee Management
- Communication Management
- Compensation Management
- Compliance Management
- Compliance Tracking
- Confirmations/Reminders
- Consent Forms
- Consent Management
- Contact Database
- Contact Management
- Costume Management
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Mobile App
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Debit/Credit Card Processing
- Decision Support
- Discount Management
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Dues Management
- EMR/EHR
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Employee Database
- Employee Management
- Employee Scheduling
- Employee Time Clock
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Facility Scheduling
- Faculty/Staff Management
- Financial Reporting
- Fitness Assessments
- Fitness Plan
- For Barbershops
- For Dance Studios
- For Gyms
- For Healthcare
- For Medical Purposes
- For Medical Spas
- For Occupational Therapists
- For Salons and Spas
- For Small Businesses
- For Yoga/Pilates Studios
- Forms Management
- Generative AI
- Gift Card Management
- Goal Setting/Tracking
- Group Scheduling
- HIPAA Compliant
- Historical Reporting
- Hybrid Trainer
- In-Person Payments
- In-person Trainer
- Instructor Management
- Insurance Eligibility Verification
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Management
- Life Coaching
- Live Chat
- Loyalty Program
- Marketing Automation
- Medical Billing
- Medical History Records
- Medication History
- Member Communication
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mentor/Coach Matching
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Booking
- Mobile Grooming
- Monitoring
- Multi-Location
- Multi-Provider Practice
- Multiple User Accounts
- Nutrition Program
- Onboarding
- Online Booking
- Online Payments
- Online Registration
- Online Store
- Online Trainer
- Patient Communications
- Patient Engagement
- Patient Intake
- Patient Management
- Patient Portal
- Patient Questionnaires
- Patient Records Management
- Patient Scheduling
- Payment Processing
- Payroll & Commissions
- Payroll Management
- Payroll Reporting
- Performance Metrics
- Pet Birthday Tracking
- Pet Grooming
- Physician Management
- Physician Scheduling
- Point of Sale (POS)
- Practice Management
- Product Identification
- Progress Notes
- Progress Reports
- Progress Tracking
- Promotions Management
- Purchase Order Management
- Push Notifications
- Ratings/Reviews
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Receipt Management
- Records Management
- Recurring Appointments
- Recurring/Subscription Billing
- Referral Tracking
- Reminders
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Rescheduling
- Resource Scheduling
- Rewards Program
- Role-Based Permissions
- Room Booking
- SMS Messaging
- SMS Reminders
- SSL Security
- Sales Reports
- Scheduling
- Search/Filter
- Secure Login
- Self Check-In/Check-Out
- Self Service Portal
- Task Management
- Task Progress Tracking
- Task Scheduling
- Template Management
- Third-Party Integrations
- Treatment Planning
- User Management
- Video Conferencing
- Workflow Management
- eCommerce Management
- Total features102
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Address Book
- Alerts/Escalation
- Alerts/Notifications
- Application Management
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Management
- Attendance Tracking
- Audit Trail
- Automated Scheduling
- Availability Indicator
- Availability Management
- Barcode/Ticket Scanning
- Before & After Pictures
- Billing & Invoicing
- Booking Management
- Booth Rental Management
- Business Coaching
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Capacity Management
- Care Plan Management
- Case Notes
- Charting
- Chat/Messaging
- Claims Management
- Class Management
- Class Registration
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Clinical Notes
- Coding Assistance
- Collaboration Tools
- Color Codes/Icons
- Commission Management
- Committee Management
- Communication Management
- Compensation Management
- Compliance Management
- Compliance Tracking
- Confirmations/Reminders
- Consent Forms
- Consent Management
- Contact Database
- Contact Management
- Costume Management
- Credit Card Management
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Mobile App
- Customer Surveys
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Debit/Credit Card Processing
- Decision Support
- Discount Management
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Dues Management
- EMR/EHR
- Electronic Forms
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Reminders
- Email Templates
- Employee Database
- Employee Management
- Employee Scheduling
- Employee Time Clock
- Enrollments/Onboarding
- Event Calendar
- Event Management
- Event Scheduling
- Facility Scheduling
- Faculty/Staff Management
- Financial Reporting
- Fitness Assessments
- Fitness Plan
- For Barbershops
- For Dance Studios
- For Gyms
- For Healthcare
- For Medical Purposes
- For Medical Spas
- For Occupational Therapists
- For Salons and Spas
- For Small Businesses
- For Yoga/Pilates Studios
- Forms Management
- Generative AI
- Gift Card Management
- Goal Setting/Tracking
- Group Scheduling
- HIPAA Compliant
- Historical Reporting
- Hybrid Trainer
- In-Person Payments
- In-person Trainer
- Instructor Management
- Insurance Eligibility Verification
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Tracking
- Invoice Management
- Life Coaching
- Live Chat
- Loyalty Program
- Marketing Automation
- Medical Billing
- Medical History Records
- Medication History
- Member Communication
- Member Database
- Member Directory
- Member Portal
- Member Types
- Membership Management
- Membership Renewals
- Mentor/Coach Matching
- Mobile Access
- Mobile Alerts
- Mobile App
- Mobile Booking
- Mobile Grooming
- Monitoring
- Multi-Location
- Multi-Provider Practice
- Multiple User Accounts
- Nutrition Program
- Onboarding
- Online Booking
- Online Payments
- Online Registration
- Online Store
- Online Trainer
- Patient Communications
- Patient Engagement
- Patient Intake
- Patient Management
- Patient Portal
- Patient Questionnaires
- Patient Records Management
- Patient Scheduling
- Payment Processing
- Payroll & Commissions
- Payroll Management
- Payroll Reporting
- Performance Metrics
- Pet Birthday Tracking
- Pet Grooming
- Physician Management
- Physician Scheduling
- Point of Sale (POS)
- Practice Management
- Product Identification
- Progress Notes
- Progress Reports
- Progress Tracking
- Promotions Management
- Purchase Order Management
- Push Notifications
- Ratings/Reviews
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Real-time Scheduling
- Receipt Management
- Records Management
- Recurring Appointments
- Recurring/Subscription Billing
- Referral Tracking
- Reminders
- Remote Treatment Planning
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Rescheduling
- Resource Scheduling
- Rewards Program
- Role-Based Permissions
- Room Booking
- SMS Messaging
- SMS Reminders
- SSL Security
- Sales Reports
- Scheduling
- Search/Filter
- Secure Login
- Self Check-In/Check-Out
- Self Service Portal
- Task Management
- Task Progress Tracking
- Task Scheduling
- Template Management
- Third-Party Integrations
- Treatment Planning
- User Management
- Video Conferencing
- Workflow Management
- eCommerce Management
Integrations
- Total integrations9
- Doxy.me
- FreshBooks
- Google Calendar
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- QuickBooks Online
- Sage Accounting
- Stripe Payments
- Wave
- WordPress
- Xero
- Zoom Phone
- Zoom Workplace
- Total integrations11
- Doxy.me
- FreshBooks
- Google Calendar
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- QuickBooks Online
- Sage Accounting
- Stripe Payments
- Wave
- WordPress
- Xero
- Zoom Phone
- Zoom Workplace
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