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Medical Spa Software

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PatientNow logo
4.1
218

Patient engagement & electronic medical record (EMR) system

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    3.9
    Features
    3.8
    Customer support
    4.1
Pros and Cons from PatientNow users   
+15
It been a good experience they do provide a lot of webinars and help if you ask for it. It has been easy to work with PatientNow and there are helpful when you do reach out.
Sometimes they get to the end of all the questions and the submit button does not work. If I start a note on a patient and then do a procedure, often that note disappears and I have to start over.
I like that customer service is very good, the trainers are excellent and the ease of creating notes and modifying templates is simple.
Reporting overall is terrible. There are too many functions.
This system is great for a smaller business like mine or larger surgical practices like my husband's. The actual software is easy to use and easily learned by even new employees.
No in fact this isn't the case and you guys KNOW IT. I know you are undergoing certain upgrades to improve the product, however you have lied to your consumers and I'm furious over it.
Ease of use and incorporation of previous paper records. Tech support and training is outstanding.
I still have not received the refund. This is an extremely poor way to do business.
The customer support is great. Patient follow up through Pathways is good.
The set up was a disaster. Maybe that's because it's 2020 so we had to do the build with no help on site.
We love the ease of scheduling, the EMR feature, the portal for our patients to fill out paperwork, patientADVANTAGE, securePAY NOW, on-line appointment feature, reports.
Right now we have no way to create purchase orders or to receive orders and close out PO's with an automatic update of our inventory. This is very problematic.
With PatientNOW we can call directly, talk to someone (this is amazing), and get the answer we need.
Difficult getting started. Still in the beginning process with pathways almost 6 months later.
Has been effective for more than 10 years. Relatively easy input and scheduling features are intuitive.
While it is aesthetically very appealing over many options, it is just a disguise for how featureless it is. Unlike many EMRs that we took a look at, patientNOW has virtually no open API.
This program has the capability to do so much and has increased our revenue by 15% in just the short time we have been using it.
I like the ease of document template use and writing encounter notes. I dont like its integration with MIRROR software as it is too slow.
It been a good experience they do provide a lot of webinars and help if you ask for it. It has been easy to work with PatientNow and there are helpful when you do reach out.
Sometimes they get to the end of all the questions and the submit button does not work. If I start a note on a patient and then do a procedure, often that note disappears and I have to start over.
I like that customer service is very good, the trainers are excellent and the ease of creating notes and modifying templates is simple.
Reporting overall is terrible. There are too many functions.
This system is great for a smaller business like mine or larger surgical practices like my husband's. The actual software is easy to use and easily learned by even new employees.
No in fact this isn't the case and you guys KNOW IT. I know you are undergoing certain upgrades to improve the product, however you have lied to your consumers and I'm furious over it.
Ease of use and incorporation of previous paper records. Tech support and training is outstanding.
I still have not received the refund. This is an extremely poor way to do business.
The customer support is great. Patient follow up through Pathways is good.
The set up was a disaster. Maybe that's because it's 2020 so we had to do the build with no help on site.
We love the ease of scheduling, the EMR feature, the portal for our patients to fill out paperwork, patientADVANTAGE, securePAY NOW, on-line appointment feature, reports.
Right now we have no way to create purchase orders or to receive orders and close out PO's with an automatic update of our inventory. This is very problematic.
With PatientNOW we can call directly, talk to someone (this is amazing), and get the answer we need.
Difficult getting started. Still in the beginning process with pathways almost 6 months later.
Has been effective for more than 10 years. Relatively easy input and scheduling features are intuitive.
While it is aesthetically very appealing over many options, it is just a disguise for how featureless it is. Unlike many EMRs that we took a look at, patientNOW has virtually no open API.
This program has the capability to do so much and has increased our revenue by 15% in just the short time we have been using it.
I like the ease of document template use and writing encounter notes. I dont like its integration with MIRROR software as it is too slow.
It been a good experience they do provide a lot of webinars and help if you ask for it. It has been easy to work with PatientNow and there are helpful when you do reach out.
Sometimes they get to the end of all the questions and the submit button does not work. If I start a note on a patient and then do a procedure, often that note disappears and I have to start over.
I like that customer service is very good, the trainers are excellent and the ease of creating notes and modifying templates is simple.
Reporting overall is terrible. There are too many functions.
This system is great for a smaller business like mine or larger surgical practices like my husband's. The actual software is easy to use and easily learned by even new employees.
No in fact this isn't the case and you guys KNOW IT. I know you are undergoing certain upgrades to improve the product, however you have lied to your consumers and I'm furious over it.
Ease of use and incorporation of previous paper records. Tech support and training is outstanding.
I still have not received the refund. This is an extremely poor way to do business.
The customer support is great. Patient follow up through Pathways is good.
The set up was a disaster. Maybe that's because it's 2020 so we had to do the build with no help on site.
We love the ease of scheduling, the EMR feature, the portal for our patients to fill out paperwork, patientADVANTAGE, securePAY NOW, on-line appointment feature, reports.
Right now we have no way to create purchase orders or to receive orders and close out PO's with an automatic update of our inventory. This is very problematic.
With PatientNOW we can call directly, talk to someone (this is amazing), and get the answer we need.
Difficult getting started. Still in the beginning process with pathways almost 6 months later.
Has been effective for more than 10 years. Relatively easy input and scheduling features are intuitive.
While it is aesthetically very appealing over many options, it is just a disguise for how featureless it is. Unlike many EMRs that we took a look at, patientNOW has virtually no open API.
This program has the capability to do so much and has increased our revenue by 15% in just the short time we have been using it.
I like the ease of document template use and writing encounter notes. I dont like its integration with MIRROR software as it is too slow.
AestheticsPro logo
4.4
420

All-In-One Medical Aesthetics Software

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.2
    Features
    4.2
    Customer support
    4.5
Pros and Cons from AestheticsPro users   
+15
I loved the integration with marketing and eblasts, erecords, reminders. Also, I loved the simplicity of the checkout process.
You then have to suffer through more days of annoying pop ups for these emails until they finally close out the ticket. It is truly a non service.
I love the liaison that is assigned to me. Also the customer support team is very responsive to any questions big or small and try to resolve it as soon as possible.
I tried for days to figure out what was wrong and no one was returning my phone calls from support. When I did get in touch with someone, they were new and didn't know that info either.
HIPAA compliant and compatible with rewards programs like Aspire and Brilliant Distinctions.
The system is missing an e-prescribing feature.
Customer support is amazing. The software is easy to use and it’s a great value for the cost.
Poor experience all around, still waiting two months to be able to get my data exported from them and paid for this over a month ago.
As a new spa, we needed affordable software that would grow with our business and help us keep track of our inventory. I have been pleased with our experience thus far.
I like the integration of our payment system with the online records and appointment scheduling. Nice availability of documentation forms for online records.
I was very pleased that the software has hundreds of pre-created consent forms, treatment records, provider forms for literally EVERY aesthetic service that I could think of offering to my clients.
The transfer over was easy and we love the software.
Awesome customer service and an easy to use software system.
The support team is amazing. They answer any question in a timely fashion.
Ease of use, great customer training and support.
This software was very affordable for a new small medspa business and was quick and easy to implement.
I like the summary page, you can get a quick view of all the appointments.
Great with everything except Membership and Subscription Reports.
I loved the integration with marketing and eblasts, erecords, reminders. Also, I loved the simplicity of the checkout process.
You then have to suffer through more days of annoying pop ups for these emails until they finally close out the ticket. It is truly a non service.
I love the liaison that is assigned to me. Also the customer support team is very responsive to any questions big or small and try to resolve it as soon as possible.
I tried for days to figure out what was wrong and no one was returning my phone calls from support. When I did get in touch with someone, they were new and didn't know that info either.
HIPAA compliant and compatible with rewards programs like Aspire and Brilliant Distinctions.
The system is missing an e-prescribing feature.
Customer support is amazing. The software is easy to use and it’s a great value for the cost.
Poor experience all around, still waiting two months to be able to get my data exported from them and paid for this over a month ago.
As a new spa, we needed affordable software that would grow with our business and help us keep track of our inventory. I have been pleased with our experience thus far.
I like the integration of our payment system with the online records and appointment scheduling. Nice availability of documentation forms for online records.
I was very pleased that the software has hundreds of pre-created consent forms, treatment records, provider forms for literally EVERY aesthetic service that I could think of offering to my clients.
The transfer over was easy and we love the software.
Awesome customer service and an easy to use software system.
The support team is amazing. They answer any question in a timely fashion.
Ease of use, great customer training and support.
This software was very affordable for a new small medspa business and was quick and easy to implement.
I like the summary page, you can get a quick view of all the appointments.
Great with everything except Membership and Subscription Reports.
I loved the integration with marketing and eblasts, erecords, reminders. Also, I loved the simplicity of the checkout process.
You then have to suffer through more days of annoying pop ups for these emails until they finally close out the ticket. It is truly a non service.
I love the liaison that is assigned to me. Also the customer support team is very responsive to any questions big or small and try to resolve it as soon as possible.
I tried for days to figure out what was wrong and no one was returning my phone calls from support. When I did get in touch with someone, they were new and didn't know that info either.
HIPAA compliant and compatible with rewards programs like Aspire and Brilliant Distinctions.
The system is missing an e-prescribing feature.
Customer support is amazing. The software is easy to use and it’s a great value for the cost.
Poor experience all around, still waiting two months to be able to get my data exported from them and paid for this over a month ago.
As a new spa, we needed affordable software that would grow with our business and help us keep track of our inventory. I have been pleased with our experience thus far.
I like the integration of our payment system with the online records and appointment scheduling. Nice availability of documentation forms for online records.
I was very pleased that the software has hundreds of pre-created consent forms, treatment records, provider forms for literally EVERY aesthetic service that I could think of offering to my clients.
The transfer over was easy and we love the software.
Awesome customer service and an easy to use software system.
The support team is amazing. They answer any question in a timely fashion.
Ease of use, great customer training and support.
This software was very affordable for a new small medspa business and was quick and easy to implement.
I like the summary page, you can get a quick view of all the appointments.
Great with everything except Membership and Subscription Reports.
Vagaro logo

Vagaro

4.7
3.3K

Beauty, wellness & fitness appointment & business software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Vagaro users   
+15
I love the way you can customize your subscription to meet whatever needs you have in your space. The site and app are easy to navigate and I love all of the reports that are available to me.
I had some trouble refreshing the page and getting linked to another site. There was a lot of advertisement for other companies, so I also got distracted at times.
This has been the first program that I used to start my business with, and it is super user friendly for any beginner business owner and current to keep track on your progress.
Needs Apple Pay support desperately, especially in this era of COVID-19, this is a glaring omission.
Clients love how easy it is to book appointments online. Love how you can customize confirmation notifications for clients.
Switched to Vagaro from Booker and I hate it but I’m trapped.
I like how easy it is for clients to receive text confirmations and book on the mobile app within a few clicks. I also like the fact that I trust the email system sending emails out successfully.
The only downside is it does not allow me to print out address for out calls and I'm only doing out calls -- I'm having to write clients addresses by hand each day ugh.
This product has helped me reach more customers than I thought possible from my small town. The ability to network and reach out to such a broad base is wonderful for any new business seeking clients.
The customer service reps, however, are generally pretty awesome and committed to resolving the issues.
It is easy to learn and all the instructors find it simple and easy as well to use and learn. Vagaro customer service is excellent and super helpful and quick.
The reporting is top notch and the ability to access everything remotely from our phones and see appointments and transactions in real-time is a great benefit.
Whenever I've needed help the CHAT feature and the customer service representatives have been very helpful in solving my issues. Generally you don't have to wait long for help.
So easy to use, and you can simplify it as you like, and personalize it to your liking.
This app is so fun to set up and navigate with. I am really enjoying setting up my business.
I like the color coded services, the ease of scheduling on any device. Integrates with other media with ease.
I love the way I can pull up my reports to see how my money is looking as well as see where I can improve through their analytics.
Ease of scheduling clients, memberships, packages, email marketing. I also highly enjoy that each therapist can work as an independent contractor and get paid individually.
I love the way you can customize your subscription to meet whatever needs you have in your space. The site and app are easy to navigate and I love all of the reports that are available to me.
I had some trouble refreshing the page and getting linked to another site. There was a lot of advertisement for other companies, so I also got distracted at times.
This has been the first program that I used to start my business with, and it is super user friendly for any beginner business owner and current to keep track on your progress.
Needs Apple Pay support desperately, especially in this era of COVID-19, this is a glaring omission.
Clients love how easy it is to book appointments online. Love how you can customize confirmation notifications for clients.
Switched to Vagaro from Booker and I hate it but I’m trapped.
I like how easy it is for clients to receive text confirmations and book on the mobile app within a few clicks. I also like the fact that I trust the email system sending emails out successfully.
The only downside is it does not allow me to print out address for out calls and I'm only doing out calls -- I'm having to write clients addresses by hand each day ugh.
This product has helped me reach more customers than I thought possible from my small town. The ability to network and reach out to such a broad base is wonderful for any new business seeking clients.
The customer service reps, however, are generally pretty awesome and committed to resolving the issues.
It is easy to learn and all the instructors find it simple and easy as well to use and learn. Vagaro customer service is excellent and super helpful and quick.
The reporting is top notch and the ability to access everything remotely from our phones and see appointments and transactions in real-time is a great benefit.
Whenever I've needed help the CHAT feature and the customer service representatives have been very helpful in solving my issues. Generally you don't have to wait long for help.
So easy to use, and you can simplify it as you like, and personalize it to your liking.
This app is so fun to set up and navigate with. I am really enjoying setting up my business.
I like the color coded services, the ease of scheduling on any device. Integrates with other media with ease.
I love the way I can pull up my reports to see how my money is looking as well as see where I can improve through their analytics.
Ease of scheduling clients, memberships, packages, email marketing. I also highly enjoy that each therapist can work as an independent contractor and get paid individually.
I love the way you can customize your subscription to meet whatever needs you have in your space. The site and app are easy to navigate and I love all of the reports that are available to me.
I had some trouble refreshing the page and getting linked to another site. There was a lot of advertisement for other companies, so I also got distracted at times.
This has been the first program that I used to start my business with, and it is super user friendly for any beginner business owner and current to keep track on your progress.
Needs Apple Pay support desperately, especially in this era of COVID-19, this is a glaring omission.
Clients love how easy it is to book appointments online. Love how you can customize confirmation notifications for clients.
Switched to Vagaro from Booker and I hate it but I’m trapped.
I like how easy it is for clients to receive text confirmations and book on the mobile app within a few clicks. I also like the fact that I trust the email system sending emails out successfully.
The only downside is it does not allow me to print out address for out calls and I'm only doing out calls -- I'm having to write clients addresses by hand each day ugh.
This product has helped me reach more customers than I thought possible from my small town. The ability to network and reach out to such a broad base is wonderful for any new business seeking clients.
The customer service reps, however, are generally pretty awesome and committed to resolving the issues.
It is easy to learn and all the instructors find it simple and easy as well to use and learn. Vagaro customer service is excellent and super helpful and quick.
The reporting is top notch and the ability to access everything remotely from our phones and see appointments and transactions in real-time is a great benefit.
Whenever I've needed help the CHAT feature and the customer service representatives have been very helpful in solving my issues. Generally you don't have to wait long for help.
So easy to use, and you can simplify it as you like, and personalize it to your liking.
This app is so fun to set up and navigate with. I am really enjoying setting up my business.
I like the color coded services, the ease of scheduling on any device. Integrates with other media with ease.
I love the way I can pull up my reports to see how my money is looking as well as see where I can improve through their analytics.
Ease of scheduling clients, memberships, packages, email marketing. I also highly enjoy that each therapist can work as an independent contractor and get paid individually.
Phorest logo
4.8
362

Salon software for business management and growth

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.7
    Features
    4.5
    Customer support
    4.8
Pros and Cons from Phorest users   
avatar
avatar
avatar
+15
Easy to understand, hopefully boost the business, app is a great extra feature, able to use on many devices and check on the business at any time, training is great for the whole team.
Based on my previous software company there was no charge and most of my booking made over night too, so in my eyes I am concerned about this.
The support team are brilliant and always happy to support and help where they can. Customer service excellent too.
Unprofessional Company with hidden charges and poor data management.
I looked at quite a few systems & glad this is the one I went for. Amazing help from everyone & I think I used my support monthly fee in the first few days haha.
The company has hidden charges which they deduct at source so you can't see them or audit them.
Iv been using Phorest for about 7 years and it is such an asset to the business. Online bookings are hugely successful and both client and therapist friendly.
They consistently over charge and apply higher charges to bills than your original contract and insist on payment by direct debit so its not easy to detect them.
Ive only just become a customer and It is AMAZING. The support from Phorest staff is fantastic and the marketing support with ebooks and podcasts etc.
We found the training , the support team and the initial set up fantastic. From Start to finish we are thrilled we have chosen Phorest as our new soft wear company.
My staff have loved it and found it so easy to use, especially after the brilliant training we received. Any teething problems we have had and the phorest team has been extremely helpful.
It's easy to use, responsive, clever and well thought-out. It's wide-ranging capabilities are second-to-none and will make (and save) us a lot of money - we are delighted with it.
Ease of use, friendly navigation, great customer support. It's like having an in-house marketing team it's so simple to activate the in-built marketing functions.
Clients always say how professional our system is and that they love getting the text reminders. We have saved money by our clients turning up for their appointments and not just 'forgetting.
Easy multi-location implementation and support. Consistent updates that continue to improve the software.
Meets all of our booking and POS needs. Includes an excellent built-in rewards/points system, that has customizable features.
There are many much superior softwares available that are cheaper, easier to run and integrate easier into other business softwares.
This allows our management team to make reports and help with any booking/sales issues our receptionists may have.
Easy to understand, hopefully boost the business, app is a great extra feature, able to use on many devices and check on the business at any time, training is great for the whole team.
Based on my previous software company there was no charge and most of my booking made over night too, so in my eyes I am concerned about this.
The support team are brilliant and always happy to support and help where they can. Customer service excellent too.
Unprofessional Company with hidden charges and poor data management.
I looked at quite a few systems & glad this is the one I went for. Amazing help from everyone & I think I used my support monthly fee in the first few days haha.
The company has hidden charges which they deduct at source so you can't see them or audit them.
Iv been using Phorest for about 7 years and it is such an asset to the business. Online bookings are hugely successful and both client and therapist friendly.
They consistently over charge and apply higher charges to bills than your original contract and insist on payment by direct debit so its not easy to detect them.
Ive only just become a customer and It is AMAZING. The support from Phorest staff is fantastic and the marketing support with ebooks and podcasts etc.
We found the training , the support team and the initial set up fantastic. From Start to finish we are thrilled we have chosen Phorest as our new soft wear company.
My staff have loved it and found it so easy to use, especially after the brilliant training we received. Any teething problems we have had and the phorest team has been extremely helpful.
It's easy to use, responsive, clever and well thought-out. It's wide-ranging capabilities are second-to-none and will make (and save) us a lot of money - we are delighted with it.
Ease of use, friendly navigation, great customer support. It's like having an in-house marketing team it's so simple to activate the in-built marketing functions.
Clients always say how professional our system is and that they love getting the text reminders. We have saved money by our clients turning up for their appointments and not just 'forgetting.
Easy multi-location implementation and support. Consistent updates that continue to improve the software.
Meets all of our booking and POS needs. Includes an excellent built-in rewards/points system, that has customizable features.
There are many much superior softwares available that are cheaper, easier to run and integrate easier into other business softwares.
This allows our management team to make reports and help with any booking/sales issues our receptionists may have.
Easy to understand, hopefully boost the business, app is a great extra feature, able to use on many devices and check on the business at any time, training is great for the whole team.
Based on my previous software company there was no charge and most of my booking made over night too, so in my eyes I am concerned about this.
The support team are brilliant and always happy to support and help where they can. Customer service excellent too.
Unprofessional Company with hidden charges and poor data management.
I looked at quite a few systems & glad this is the one I went for. Amazing help from everyone & I think I used my support monthly fee in the first few days haha.
The company has hidden charges which they deduct at source so you can't see them or audit them.
Iv been using Phorest for about 7 years and it is such an asset to the business. Online bookings are hugely successful and both client and therapist friendly.
They consistently over charge and apply higher charges to bills than your original contract and insist on payment by direct debit so its not easy to detect them.
Ive only just become a customer and It is AMAZING. The support from Phorest staff is fantastic and the marketing support with ebooks and podcasts etc.
We found the training , the support team and the initial set up fantastic. From Start to finish we are thrilled we have chosen Phorest as our new soft wear company.
My staff have loved it and found it so easy to use, especially after the brilliant training we received. Any teething problems we have had and the phorest team has been extremely helpful.
It's easy to use, responsive, clever and well thought-out. It's wide-ranging capabilities are second-to-none and will make (and save) us a lot of money - we are delighted with it.
Ease of use, friendly navigation, great customer support. It's like having an in-house marketing team it's so simple to activate the in-built marketing functions.
Clients always say how professional our system is and that they love getting the text reminders. We have saved money by our clients turning up for their appointments and not just 'forgetting.
Easy multi-location implementation and support. Consistent updates that continue to improve the software.
Meets all of our booking and POS needs. Includes an excellent built-in rewards/points system, that has customizable features.
There are many much superior softwares available that are cheaper, easier to run and integrate easier into other business softwares.
This allows our management team to make reports and help with any booking/sales issues our receptionists may have.
Boulevard logo
4.6
277

Business management software for appointment-based self-care

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.3
    Customer support
    4.7
Pros and Cons from Boulevard users   
avatar
+15
The few times that I’ve had to check a customer out it feels like Boulevard is doing it for me that’s how flawless it is. I really love these guys.
The random booking algorithm is confusing and does not produce random results. Currently lacking options for Apple pay and Google pay.
Switching from our primitive software we had before couldn’t have happened sooner. Boulevard is effective in booking, checking out and the customer service/tailoring is out of this world awesome.
The app especially is problematic, and offers no actual function of usefulness. The inability to view appointment details on the app (what service is requested), is especially frustrating.
It's a straightforward platform that is easy for our teams to use and it has been wonderful to partner with a platform that takes our feedback and collaborates with us on solutions.
This makes it time-consuming and leaves the possibility of error if a service provider works at multiple locations.
They come up with alternatives & suggestions to help improve your experience. The software is great as it can be easily accessible on multiple devices & internet.
Appointment deposits are confusing to apply when a second service provider is on the ticket and also product purchase.
Extremely user friendly. Our stylists and guests move with ease through this system which is super valuable.
She has been absolutely incredible, supportive, and helpful through this whole process. I also have access to a support team that actually knows about the software and helps me learn or troubleshoot.
Overall, the company is very happy with Boulevard. We have evidence that the platform will only continue to improve as it takes into consideration customer suggestions.
The system is very easy to use. I love the simplicity of it and that everything we need is build into the system itself such as the paperwork for clients and messaging the clients as well.
BLVD is head and tails above Booker where we came from. Easy to use and they value their clients and take amazing care of us.
I LOVE the Help Chat, the easy to use interface, and the fact that we can suggest features.
Booking app and staff app is great. Integrated CC processing is amazing as well.
Being able to set custom pricing, discounts, tags, and having their history all in one place is super helpful.
They make me feel special and I like how fast can solve a problem. Working with boulevard has been one of the best investments I’ve done for my business.
They have a messaging center where we can quickly communicate with clients via SMS and a way to reach out to customer support quickly through their integration using INTERCOM chat.
The few times that I’ve had to check a customer out it feels like Boulevard is doing it for me that’s how flawless it is. I really love these guys.
The random booking algorithm is confusing and does not produce random results. Currently lacking options for Apple pay and Google pay.
Switching from our primitive software we had before couldn’t have happened sooner. Boulevard is effective in booking, checking out and the customer service/tailoring is out of this world awesome.
The app especially is problematic, and offers no actual function of usefulness. The inability to view appointment details on the app (what service is requested), is especially frustrating.
It's a straightforward platform that is easy for our teams to use and it has been wonderful to partner with a platform that takes our feedback and collaborates with us on solutions.
This makes it time-consuming and leaves the possibility of error if a service provider works at multiple locations.
They come up with alternatives & suggestions to help improve your experience. The software is great as it can be easily accessible on multiple devices & internet.
Appointment deposits are confusing to apply when a second service provider is on the ticket and also product purchase.
Extremely user friendly. Our stylists and guests move with ease through this system which is super valuable.
She has been absolutely incredible, supportive, and helpful through this whole process. I also have access to a support team that actually knows about the software and helps me learn or troubleshoot.
Overall, the company is very happy with Boulevard. We have evidence that the platform will only continue to improve as it takes into consideration customer suggestions.
The system is very easy to use. I love the simplicity of it and that everything we need is build into the system itself such as the paperwork for clients and messaging the clients as well.
BLVD is head and tails above Booker where we came from. Easy to use and they value their clients and take amazing care of us.
I LOVE the Help Chat, the easy to use interface, and the fact that we can suggest features.
Booking app and staff app is great. Integrated CC processing is amazing as well.
Being able to set custom pricing, discounts, tags, and having their history all in one place is super helpful.
They make me feel special and I like how fast can solve a problem. Working with boulevard has been one of the best investments I’ve done for my business.
They have a messaging center where we can quickly communicate with clients via SMS and a way to reach out to customer support quickly through their integration using INTERCOM chat.
The few times that I’ve had to check a customer out it feels like Boulevard is doing it for me that’s how flawless it is. I really love these guys.
The random booking algorithm is confusing and does not produce random results. Currently lacking options for Apple pay and Google pay.
Switching from our primitive software we had before couldn’t have happened sooner. Boulevard is effective in booking, checking out and the customer service/tailoring is out of this world awesome.
The app especially is problematic, and offers no actual function of usefulness. The inability to view appointment details on the app (what service is requested), is especially frustrating.
It's a straightforward platform that is easy for our teams to use and it has been wonderful to partner with a platform that takes our feedback and collaborates with us on solutions.
This makes it time-consuming and leaves the possibility of error if a service provider works at multiple locations.
They come up with alternatives & suggestions to help improve your experience. The software is great as it can be easily accessible on multiple devices & internet.
Appointment deposits are confusing to apply when a second service provider is on the ticket and also product purchase.
Extremely user friendly. Our stylists and guests move with ease through this system which is super valuable.
She has been absolutely incredible, supportive, and helpful through this whole process. I also have access to a support team that actually knows about the software and helps me learn or troubleshoot.
Overall, the company is very happy with Boulevard. We have evidence that the platform will only continue to improve as it takes into consideration customer suggestions.
The system is very easy to use. I love the simplicity of it and that everything we need is build into the system itself such as the paperwork for clients and messaging the clients as well.
BLVD is head and tails above Booker where we came from. Easy to use and they value their clients and take amazing care of us.
I LOVE the Help Chat, the easy to use interface, and the fact that we can suggest features.
Booking app and staff app is great. Integrated CC processing is amazing as well.
Being able to set custom pricing, discounts, tags, and having their history all in one place is super helpful.
They make me feel special and I like how fast can solve a problem. Working with boulevard has been one of the best investments I’ve done for my business.
They have a messaging center where we can quickly communicate with clients via SMS and a way to reach out to customer support quickly through their integration using INTERCOM chat.
Meevo logo
4.3
213

Leading all-in-one salon & spa management software solution

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.2
    Features
    4.2
    Customer support
    4.5
Pros and Cons from Meevo users   
+15
The best part is they truly understand Business on the Go, not everyone can sit behind a desk to complete what they need to do for their business. I appreciate how flexible and supportive Meevo 2 is.
Inventory is always a challenge. Purchase orders can be a pain just because you can not edit.
This system is so easy to use and if you do need help, the customer service is second to none. The training program is really easy to follow and use and the overall quality is just great.
The switch to Meevo 2 has been the worst decision I have made in our 31 years in business.
They are very helpful and friendly. They have handle my concerns and challenges with great solutions in a timely manner.
Over all I’m disappointed and searching for other software.
Customer support has been great and they constant improvements and growth make me really happy with my decision to switch.
I dislike having to sign in twice to clock in.
We have built alot of relationships with the MEEVO staff and we hope to continue to grow and better our business with this awesome software.
Our integration specialist did an excellent job of being available to help along the way. Customer support availability has improved dramatically over the last year.
My experience has been the best of the best. Starting with on boarding, training and education and whatever I might have need in the future.
The software is soo user friendly. Our staff is thrilled to start our conversion from millennium to Meevo2.
I'm very HAPPY with the software. And it's simple so if you don't want to take advantage of everything you do not need too.
Flexibility or customize my own dashboard, very intuitive, many amazing reports and fully mobile.
We love the integrated confirmations and client contact system Meevo 2 provides, the online booking and appointment scheduling is so easy.
Those were very helpful and contributed immensely in our conversion going extremely smoothly. There is a very active Facebook community to address most common software issues.
The functionality of Meevo is only surpassed by the very helpful folks at Harms Software. Our operating costs have gone down and the ease of connecting with our clients has gone up.
Solid for scheduling appointments and managing money.
The best part is they truly understand Business on the Go, not everyone can sit behind a desk to complete what they need to do for their business. I appreciate how flexible and supportive Meevo 2 is.
Inventory is always a challenge. Purchase orders can be a pain just because you can not edit.
This system is so easy to use and if you do need help, the customer service is second to none. The training program is really easy to follow and use and the overall quality is just great.
The switch to Meevo 2 has been the worst decision I have made in our 31 years in business.
They are very helpful and friendly. They have handle my concerns and challenges with great solutions in a timely manner.
Over all I’m disappointed and searching for other software.
Customer support has been great and they constant improvements and growth make me really happy with my decision to switch.
I dislike having to sign in twice to clock in.
We have built alot of relationships with the MEEVO staff and we hope to continue to grow and better our business with this awesome software.
Our integration specialist did an excellent job of being available to help along the way. Customer support availability has improved dramatically over the last year.
My experience has been the best of the best. Starting with on boarding, training and education and whatever I might have need in the future.
The software is soo user friendly. Our staff is thrilled to start our conversion from millennium to Meevo2.
I'm very HAPPY with the software. And it's simple so if you don't want to take advantage of everything you do not need too.
Flexibility or customize my own dashboard, very intuitive, many amazing reports and fully mobile.
We love the integrated confirmations and client contact system Meevo 2 provides, the online booking and appointment scheduling is so easy.
Those were very helpful and contributed immensely in our conversion going extremely smoothly. There is a very active Facebook community to address most common software issues.
The functionality of Meevo is only surpassed by the very helpful folks at Harms Software. Our operating costs have gone down and the ease of connecting with our clients has gone up.
Solid for scheduling appointments and managing money.
The best part is they truly understand Business on the Go, not everyone can sit behind a desk to complete what they need to do for their business. I appreciate how flexible and supportive Meevo 2 is.
Inventory is always a challenge. Purchase orders can be a pain just because you can not edit.
This system is so easy to use and if you do need help, the customer service is second to none. The training program is really easy to follow and use and the overall quality is just great.
The switch to Meevo 2 has been the worst decision I have made in our 31 years in business.
They are very helpful and friendly. They have handle my concerns and challenges with great solutions in a timely manner.