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Datto Commerce

Quoting, procurement & eCommerce for MSPs

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Datto Commerce Pricing, Features, Reviews and Alternatives

Datto Commerce product overview

What is Datto Commerce?

Datto Commerce is a quoting and procurement software that offers managed service providers (MSPs) with tools to streamline eCommerce operations.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Live Online
Webinars
Documentation
Videos

Datto Commerce features

Functionality

4.0

/5

4
Total Features28 2 categories

Most valued features by users

Contact Management
Third Party Integrations
API
Contact Database
Customizable Templates
Electronic Signature
Electronic Payments
Receiving/Putaway Management

Functionality contenders

Datto Commerce users reviews

Overall rating

4.8

/5

4

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.75/10
Rating distribution

5

4

3

2

1

3

1

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Solid Product, Pays for it's self if you use it right

Reviewed a year ago

Super quick quoting and procurement. I quoted and sold a new office pc for a cutomer in under 5 mins last week.

Pros

gluh makes it easy to see who has product and prices. I've had times where I'm managed to save hundreds on stock. being able to quote in under a minute and from my phone allows me to sell quickly and easy. having templates in place helps with the standardisation of products sold and all quotes look the same.

Cons

For purchase orders and invocies it uses it's own numbers rather than xero's

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Gluh

Reviewed 2 years ago

Awesome. Its a bold statement but you also will find out. Never any issues with access or speed it has always been ready to use whenever I have gone to access it.

Pros

We love the ease of use, Automatic data feed imports, Lowest cost supplier picked automatically based also on stock levels. Has very easy to follow guide for all procedures in the system! and the same documents are modified when changes are made.

Cons

This product is very good. I can't really think of a Con for it to be completely honest.

Vendor response

Thank you for your feedback Jason. Appreciate your encouragement and to see how your business and customers prosper from our work.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Good, but solutions needs development

Reviewed 2 months ago

I feel we were oversold and then underdelivered. This is a good product but it's early in development and a lot of obviously required features aren't there yet. You'll get offered to vote for a improvement/feature - which isn't great when it's so clearly obvious it's needed. It's designed to be used a certain way, drop-ship, and doesn't as easily accommodate the way other IT integrators may work. Our integration expert was new to the product themselves - which meant integration wasn't that smooth or flowing. Datto also massively underestimated the time and effort to implement - oversimplified. We found we had to rely on the integration expert because product documentation was a bit lacking - not ideal.

Pros

I love the intention of the product. It's great that it integrates with both Xero and Autotask. It's nice that it integrates all our suppliers into one portal and it does make quoting simpler along with provision of product information.

Cons

There is no control over what vendors are displayed in the system - you have to take every vendor from your distributors product feed. There is no pricing control per vendor - it's blanket pricing across categories - so you can't actually promote vendors who provide reasonable margins. There is no practical control over Featured Products - so if you sell a few toners these will become "Featured Products"....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great Tool for Hardware Sales

Reviewed 2 years ago
Pros

I like the ease of being able to use this software. The tool has a decent amount of integrations and their initial team that walks you through the implementation is very technically smart and understand the business.

Cons

Would like to have ability to hide certain vendors from the platform and have ability to show only certain product catalogues for various customers.

Vendor response

Thank you for reviewing our work :)

Datto Commerce FAQs and common questions

Datto Commerce has the following typical customers:
Freelancers, Mid Size Business, Small Business


Datto Commerce supports the following languages:
English


No, Datto Commerce does not have an API available.


Datto Commerce integrates with the following applications:
Stripe, ConnectWise Manage, QuickBooks Online, Xero


Datto Commerce offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Common Datto Commerce comparisons

Related categories