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Datto Commerce Pricing, Features, Reviews and Alternatives
Datto Commerce FAQs
Datto Commerce product overview
What is Datto Commerce?
Datto Commerce is a quoting and procurement software that offers managed service providers (MSPs) with tools to streamline eCommerce operations.
Typical customers
Platforms supported
Support options
Training options
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Starting from
No pricing info
Starting from
24
/user
Per month
Datto Commerce features
Datto Commerce users reviews
Overall Rating
4.6
/5
5
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8/10
3
2
0
0
0
Clint S.
Information Technology and Services, self-employed
Used daily for 2+ years
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Super quick quoting and procurement. I quoted and sold a new office pc for a cutomer in under 5 mins last week.
gluh makes it easy to see who has product and prices. I've had times where I'm managed to save hundreds on stock. being able to quote in under a minute and from my phone allows me to sell quickly and easy. having templates in place helps with the standardisation of products sold and all quotes look the same.
For purchase orders and invocies it uses it's own numbers rather than xero's
Brandon M.
Computer & Network Security, 11-50 employees
Used daily for 2+ years
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Overall, better than any other tool we have used in the past. They are continuing to fix issues and enhance the capabilities which will make us a long term customer.
The ease of use and how easy it is to build and maintain quote templates. This is by far the single feature that sets it apart from any other quoting tool.
Integration into Autotask. If the product/service is not there, then it will automatically create a net new product in our list of products and not follow the appropriate categorization which makes standardizing reporting and internal inventory challenging.
Josh B.
Information Technology and Services, 1-10 employees
Used daily for less than 6 months
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I feel we were oversold and then underdelivered. This is a good product but it's early in development and a lot of obviously required features aren't there yet. You'll get offered to vote for a improvement/feature - which isn't great when it's so clearly obvious it's needed. It's designed to be used a certain way, drop-ship, and doesn't as easily accommodate the way other IT integrators may work. Our integration expert was new to the product themselves - which meant integration wasn't that smooth or flowing. Datto also massively underestimated the time and effort to implement - oversimplified. We found we had to rely on the integration expert because product documentation was a bit lacking - not ideal.
I love the intention of the product. It's great that it integrates with both Xero and Autotask. It's nice that it integrates all our suppliers into one portal and it does make quoting simpler along with provision of product information.
There is no control over what vendors are displayed in the system - you have to take every vendor from your distributors product feed. There is no pricing control per vendor - it's blanket pricing across categories - so you can't actually promote vendors who provide reasonable margins. There is no practical control over Featured Products - so if you sell a few toners these will become "Featured Products"....
Jason W.
Information Technology and Services, 1-10 employees
Used daily for 2+ years
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Awesome. Its a bold statement but you also will find out. Never any issues with access or speed it has always been ready to use whenever I have gone to access it.
We love the ease of use, Automatic data feed imports, Lowest cost supplier picked automatically based also on stock levels. Has very easy to follow guide for all procedures in the system! and the same documents are modified when changes are made.
This product is very good. I can't really think of a Con for it to be completely honest.
Thank you for your feedback Jason. Appreciate your encouragement and to see how your business and customers prosper from our work.
Verified reviewer
Computer & Network Security, 11-50 employees
Used daily for 6-12 months
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I like the ease of being able to use this software. The tool has a decent amount of integrations and their initial team that walks you through the implementation is very technically smart and understand the business.
Would like to have ability to hide certain vendors from the platform and have ability to show only certain product catalogues for various customers.
Thank you for reviewing our work :)
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