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HubSpot CRM vs Mekari Qontak Comparison (2026)

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Good recommendations?

HubSpot CRM logo

HubSpot CRM

Mekari Qontak logo

Mekari Qontak

Overview

Give your team more time with buyers. HubSpot Smart CRM is self-updating and helps keep customer records current and enriched, so reps can focus on the conversations that win deals. Permissions and governance ensure your data stays secure.

Mekari Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology. Built on a SaaS model, Qontak enables businesses to rapidly grow their sales, customer service and operations.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

20

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

105

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

4.4K

5

4

3

2

1

2.7K

1.3K

241

50

37

  • Value for money
  • Ease of use
  • Features
  • Customer support
78%
would recommend this app

4.9

32

5

4

3

2

1

29

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

“I appreciated HubSpot's user-friendly design, powerful automation workflows, robust reporting, and seamless alignment between marketing and sales teams.”
CG

Christian G.

Marketing Operations Manager

“It makes it easy to manage contacts, companies, deals, and communication history, giving the entire team clear visibility into customer interactions and sales activities.”
Verified reviewer profile picture

Andrea L.

Innovation Manager

“I can see conversations, update contact details, manage deals, and set follow-up reminders without switching between different tools.”
Verified reviewer profile picture

Ankith T.

Software Developer

Pros

“Mekari Qontak's omnichannel platform unifies all interactions between the school and prospective parents and students across various platforms like WhatsApp, email, and social media, making everything feel more integrated, streamlined, fast, and professional.”
Verified reviewer profile picture

Irwansyah B.

IT

“Another major highlight was their excellent support in helping our company secure the verified badge (blue tick) on WhatsApp, which has greatly boosted our credibility”
Verified reviewer profile picture

Ahmad M.

Insight And Serive Analyst

“The best parts are the stable WhatsApp Omnichannel integration and the Chatbot.”
Verified reviewer profile picture

Ahmad M.

Insight And Serive Analyst

Cons

“What followed was weeks of emails, transfers between Sales, Support, Billing, and Contract Management, repeated internal reviews, and ultimately a denial of our refund request.”
Verified reviewer profile picture

Jeff W.

Owner

“We strongly dispute HubSpot's characterization of what was represented during the sales process and have formally requested the sales call recordings and transcripts.”
Verified reviewer profile picture

Jeff W.

Owner

“The pricing structure is complex, and costs can escalate significantly as you add features, hubs, or users - making it difficult to predict what you'll actually end up paying.”
Verified reviewer profile picture

Krystal M.

People Operations

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review3 days ago
  • Vendor responds to reviews
  • Last review11 days ago

Key features

  • Total features137
  • AI Copilot
  • AI Text Generation
  • API
  • Activity Dashboard
  • Activity Tracking
  • Adaptive Learning
  • Alerts/Notifications
  • Audience Targeting
  • Autonomous Task Execution
  • Batch Processing
  • Brand Tracking
  • Breadth of Partner Applications
  • Business Card/Badge Scanning
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Features
  • Campaign Management
  • Case Management
  • Channel Management
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cross-system Integration
  • Customer Contract Management
  • Customer Database
  • Customer Engagement
  • Customer Journey Mapping
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customer Support Portal
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import & Export Tools
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Deal Management
  • Decision Making
  • Desktop Integration
  • Document & Content Mgmt.
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Sequences
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Field Sales Management
  • File Management
  • For Mac Devices
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Gamification
  • Generative AI
  • Interaction Tracking
  • Internal Chat Integration
  • Internationalization
  • Knowledge Base
  • Landing Pages/Web Forms
  • Lead Assignment
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Live Chat
  • Marketing Automation
  • Marketing ROI Analytics
  • Mobile Access
  • Mobile App
  • Mobile User Support
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Social Integration
  • Multi-step Planning
  • Natural Language Interaction
  • Opportunity & Pipeline Mgmt.
  • Opportunity Management
  • Output Document Generation
  • Partner Relationship Mgmt. (PRM)
  • Performance Metrics
  • Performance and Reliability
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Prioritization
  • Proactive Assistance
  • Product & Price List Management
  • Proposal Generation
  • Prospecting Tools
  • Quote & Order Management
  • Quotes/Estimates
  • Real-Time Data
  • Referral Tracking
  • Reminders
  • Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Sandbox / Test Environments
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Single Sign On
  • Social Collaboration Features
  • Social Media Integration
  • Social Media Monitoring
  • Social Network Integration
  • Social Promotion
  • Softphone
  • Support Analytics
  • Tagging
  • Task Management
  • Template Management
  • Territory Management
  • Third-Party Integration
  • Third-Party Integrations
  • User, Role, and Access Management
  • Workflow Capability
  • Workflow Management
  • Total features28
  • AI Copilot
  • AI Text Generation
  • API
  • Activity Dashboard
  • Activity Tracking
  • Adaptive Learning
  • Alerts/Notifications
  • Audience Targeting
  • Autonomous Task Execution
  • Batch Processing
  • Brand Tracking
  • Breadth of Partner Applications
  • Business Card/Badge Scanning
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Features
  • Campaign Management
  • Case Management
  • Channel Management
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cross-system Integration
  • Customer Contract Management
  • Customer Database
  • Customer Engagement
  • Customer Journey Mapping
  • Customer Segmentation
  • Customer Social Profiles
  • Customer Support
  • Customer Support Portal
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Import & Export Tools
  • Data Import/Export
  • Data Security
  • Data Visualization
  • Deal Management
  • Decision Making
  • Desktop Integration
  • Document & Content Mgmt.
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Sequences
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Field Sales Management
  • File Management
  • For Mac Devices
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Gamification
  • Generative AI
  • Interaction Tracking
  • Internal Chat Integration
  • Internationalization
  • Knowledge Base
  • Landing Pages/Web Forms
  • Lead Assignment
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Live Chat
  • Marketing Automation
  • Marketing ROI Analytics
  • Mobile Access
  • Mobile App
  • Mobile User Support
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Social Integration
  • Multi-step Planning
  • Natural Language Interaction
  • Opportunity & Pipeline Mgmt.
  • Opportunity Management
  • Output Document Generation
  • Partner Relationship Mgmt. (PRM)
  • Performance Metrics
  • Performance and Reliability
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Prioritization
  • Proactive Assistance
  • Product & Price List Management
  • Proposal Generation
  • Prospecting Tools
  • Quote & Order Management
  • Quotes/Estimates
  • Real-Time Data
  • Referral Tracking
  • Reminders
  • Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Sandbox / Test Environments
  • Search/Filter
  • Segmentation
  • Sentiment Analysis
  • Single Sign On
  • Social Collaboration Features
  • Social Media Integration
  • Social Media Monitoring
  • Social Network Integration
  • Social Promotion
  • Softphone
  • Support Analytics
  • Tagging
  • Task Management
  • Template Management
  • Territory Management
  • Third-Party Integration
  • Third-Party Integrations
  • User, Role, and Access Management
  • Workflow Capability
  • Workflow Management

Integrations

  • Total integrations187
  • 123FormBuilder
  • AWeber
  • Accelo
  • Act!
  • ActiveCampaign
  • ActiveDEMAND
  • AdRoll
  • Aircall
  • AllClients
  • AnyMeeting
  • Apollo.io
  • Asana
  • AskNicely
  • Atomic AI
  • Attribution
  • Azuqua
  • Bedrock Data
  • Benchmark Email
  • Bidsketch
  • BigContacts
  • Bitrix24
  • Brevo
  • BrightInfo
  • Brightcove
  • Calendly
  • CallRail
  • Campaign Monitor by Marigold
  • Capsule
  • Ceros
  • Chargebee
  • ChartMogul
  • ClearVoice
  • ClickUp
  • ClientPoint
  • Clio
  • Coevera
  • CompanyHub
  • ConnectWise PSA
  • Constant Contact
  • Contactually
  • Copper
  • Creatio AI CRM
  • Cyfe
  • Dasheroo
  • Databox
  • Datanyze
  • Direct Mail
  • Dotdigital
  • Drip
  • Dropbox DocSend
  • Dropbox Sign
  • EZ Texting
  • Ease.io
  • Efficy CRM
  • Emma by Marigold
  • Eventbrite
  • Facebook Business Suite
  • Formstack Forms
  • FreshBooks
  • Freshsales
  • Front
  • FullContact
  • GTM Workspace - Powered by ZoomInfo
  • GetResponse
  • Getsitecontrol
  • GoTo Webinar
  • Google Ads
  • Google Analytics 360
  • Google Calendar
  • Google Contacts
  • Google Forms
  • Google Workspace
  • Gravity Forms
  • Help Scout
  • Helply
  • Highrise
  • Hotjar
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • Ignition
  • Infer
  • Instagram
  • Instapage
  • Invoca
  • Jotform
  • Justuno
  • Keap
  • Kissmetrics
  • Kixie PowerCall & SMS
  • Klips
  • Kommo
  • Kustomer
  • LeadDyno
  • LeadGnome
  • LeadMaster
  • LeadsBridge
  • Less Annoying CRM
  • LinkedIn for Business
  • LiveChat
  • LiveHelpNow
  • Livespace
  • Lucky Orange
  • MailUp
  • MailerLite
  • Marketo Engage
  • Membrain
  • Meta for Business
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • MoData Suite
  • Mojo Helpdesk
  • Myphoner
  • Netskope One Platform
  • Nimble
  • Olark
  • OnceHub
  • OnePageCRM
  • Operations Hub
  • Ortto
  • Outreach
  • PandaDoc
  • Paycove
  • PersistIQ
  • PhoneWagon
  • Pipedrive
  • Pipeline CRM
  • Podio
  • Powtoon
  • Privy
  • Proposify
  • Pure Chat
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Qwilr
  • Recurly
  • Referral Rock
  • Robly
  • SalesSeek
  • Salesflare
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Salesmate
  • Semrush
  • SendGrid
  • ServiceM8
  • Shopify
  • Skyvia
  • Slack
  • Slemma
  • Smartling
  • Stitch Labs
  • Stripe Payments
  • SurveyMonkey
  • Taboola
  • Teamgate
  • Teamleader
  • Teamwork Desk
  • Teamwork.com
  • Toky
  • Trello
  • Twilio
  • Twitter/X
  • Typeform
  • Uberflip
  • Unbounce
  • Vidyard
  • Vtiger CRM
  • Wave
  • WhatsApp
  • Wishpond
  • Wistia
  • WooCommerce
  • Woopra
  • WordPress
  • Workbooks
  • WorkflowMax
  • Workplace from Meta
  • Wufoo
  • Xero
  • Zapier
  • Zendesk Suite
  • Zoho Analytics
  • Zoho Books
  • Zoho CRM
  • Zoho Invoice
  • Zoom Workplace
  • Zoomph
  • dotloop
  • noCRM
  • weclapp
  • Total integrations4
  • 123FormBuilder
  • AWeber
  • Accelo
  • Act!
  • ActiveCampaign
  • ActiveDEMAND
  • AdRoll
  • Aircall
  • AllClients
  • AnyMeeting
  • Apollo.io
  • Asana
  • AskNicely
  • Atomic AI
  • Attribution
  • Azuqua
  • Bedrock Data
  • Benchmark Email
  • Bidsketch
  • BigContacts
  • Bitrix24
  • Brevo
  • BrightInfo
  • Brightcove
  • Calendly
  • CallRail
  • Campaign Monitor by Marigold
  • Capsule
  • Ceros
  • Chargebee
  • ChartMogul
  • ClearVoice
  • ClickUp
  • ClientPoint
  • Clio
  • Coevera
  • CompanyHub
  • ConnectWise PSA
  • Constant Contact
  • Contactually
  • Copper
  • Creatio AI CRM
  • Cyfe
  • Dasheroo
  • Databox
  • Datanyze
  • Direct Mail
  • Dotdigital
  • Drip
  • Dropbox DocSend
  • Dropbox Sign
  • EZ Texting
  • Ease.io
  • Efficy CRM
  • Emma by Marigold
  • Eventbrite
  • Facebook Business Suite
  • Formstack Forms
  • FreshBooks
  • Freshsales
  • Front
  • FullContact
  • GTM Workspace - Powered by ZoomInfo
  • GetResponse
  • Getsitecontrol
  • GoTo Webinar
  • Google Ads
  • Google Analytics 360
  • Google Calendar
  • Google Contacts
  • Google Forms
  • Google Workspace
  • Gravity Forms
  • Help Scout
  • Helply
  • Highrise
  • Hotjar
  • HubSpot Marketing Hub
  • HubSpot Sales Hub
  • Ignition
  • Infer
  • Instagram
  • Instapage
  • Invoca
  • Jotform
  • Justuno
  • Keap
  • Kissmetrics
  • Kixie PowerCall & SMS
  • Klips
  • Kommo
  • Kustomer
  • LeadDyno
  • LeadGnome
  • LeadMaster
  • LeadsBridge
  • Less Annoying CRM
  • LinkedIn for Business
  • LiveChat
  • LiveHelpNow
  • Livespace
  • Lucky Orange
  • MailUp
  • MailerLite
  • Marketo Engage
  • Membrain
  • Meta for Business
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • MoData Suite
  • Mojo Helpdesk
  • Myphoner
  • Netskope One Platform
  • Nimble
  • Olark
  • OnceHub
  • OnePageCRM
  • Operations Hub
  • Ortto
  • Outreach
  • PandaDoc
  • Paycove
  • PersistIQ
  • PhoneWagon
  • Pipedrive
  • Pipeline CRM
  • Podio
  • Powtoon
  • Privy
  • Proposify
  • Pure Chat
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Qwilr
  • Recurly
  • Referral Rock
  • Robly
  • SalesSeek
  • Salesflare
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Salesmate
  • Semrush
  • SendGrid
  • ServiceM8
  • Shopify
  • Skyvia
  • Slack
  • Slemma
  • Smartling
  • Stitch Labs
  • Stripe Payments
  • SurveyMonkey
  • Taboola
  • Teamgate
  • Teamleader
  • Teamwork Desk
  • Teamwork.com
  • Toky
  • Trello
  • Twilio
  • Twitter/X
  • Typeform
  • Uberflip
  • Unbounce
  • Vidyard
  • Vtiger CRM
  • Wave
  • WhatsApp
  • Wishpond
  • Wistia
  • WooCommerce
  • Woopra
  • WordPress
  • Workbooks
  • WorkflowMax
  • Workplace from Meta
  • Wufoo
  • Xero
  • Zapier
  • Zendesk Suite
  • Zoho Analytics
  • Zoho Books
  • Zoho CRM
  • Zoho Invoice
  • Zoom Workplace
  • Zoomph
  • dotloop
  • noCRM
  • weclapp