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Odoo vs Bigin by Zoho CRM Comparison (2026)
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HubSpot CRM
4.5
Salesforce Sales Cloud
4.4
Zoho CRM
4.3
Good recommendations?
Odoo
4.2
(1.3K)5
707
4
403
3
103
2
38
1
90
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Bigin by Zoho CRM
4.7
(745)5
553
4
174
3
16
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
A fully integrated cloud solution to MRP, Quality, Maintenance, and PLM.
Bigin is a pipeline-centric CRM that helps small businesses move away from spreadsheets and get started with a CRM system for their business easily.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
User reviews
4.2
1.3K
5
4
3
2
1
707
403
103
38
90
- Value for money
- Ease of use
- Features
- Customer support
72%
would recommend this app4.7
745
5
4
3
2
1
553
174
16
0
2
- Value for money
- Ease of use
- Features
- Customer support
88%
would recommend this appPros
“CRM, sales, invoicing, accounting, inventory, purchasing and other modules can all work together, which reduces the need for multiple separate systems and manual data entry.”
Samuel K.
Training Manager
“It integrates CRM, sales, accounting, inventory, HR, and project management into a single platform, which reduces the need for multiple software tools.”
Junaid T.
Head of Business and Administration
“Information flows are automated to the extreme: a customer order instantly triggers an inventory update and prepares the corresponding invoice without any duplicate data entry.”
HH
Heather H.
Marketing and Communications Executive
Pros
“It gives us a one stop application where we are able to access all information in regards to an inquiry as it facilitates notes, upload of relevant documents and customization of field of the inquiry based on our end customer.”
GJ
Glecenda J.
Senior Executive
“The Pipeline module is great and allows us to track the process of sales and delivery so management knows where every sale is at with a glance in the Dashboard.”
AG
Amanda G.
Office Manager
“It allows you to structure a sales pipeline, customize stages and fields, and start working quickly without the complexity of larger CRMs.”
Clarisa P.
COO
Cons
“After disputing the fee, our database access was shut down/restricted, forcing us into an extremely difficult position operationally. After the database was restored, we began having issues with our email-fetch services and incoming emails were no longer properly entering the system.”
Brian B.
President
“I had to invest a massive amount of time configuring the tool so that it aligned precisely with my specific business processes, and I have sometimes encountered frustrating bugs after major system updates.”
PK
Patrick K.
Vice President at JPK and Associates, Inc.
“Then we had to engage a specialist to upload, populate and be able to use it only to find they wanted to charge an extra 5k pa for the work we paid for to do its job”
GC
Gene C.
director
Cons
“the biggest drawbacks of Bigin by Zoho CRM include limited customization options for fields, a lack of advanced automation for complex workflows, and limited third-party integrations”
SC
Shourya C.
Founding Partner
“Limited advanced features and integrations compared to full CRM platforms, and customization or reporting options can feel restricted for growing teams.”
Magesh K.
Digital Marketing Specialist
“If I had to pick one area I found less optimized, it would be the depth of third-party integrations, particularly with lesser-known or niche marketing automation tools”
AD
Alberto D.
Ceo
- Vendor responds to reviews
- Last review5 days ago
- Vendor responds to reviews
- Last review25 days ago
Key features
- Total features180
- 360 Degree Feedback
- @mentions
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Agile Methodologies
- Aging Tracking
- Alerts/Escalation
- Alerts/Notifications
- Applicant Tracking
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Attendee Management
- Audit Management
- Audit Trail
- Automated Quoting
- Automated Routing
- Automated Scheduling
- Automatic Billing
- Autoresponders
- BOM Creation
- Backorder Management
- Bank Reconciliation
- Bar Chart
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- Batch Processing
- Benefits Management
- Bid Management
- Bill of Material Analysis
- Billing & Invoicing
- Billing Portal
- Bills of Material
- Budget Management
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Business Process Automation
- Buy Side (Suppliers)
- CMS Integration
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Logging
- Call Recording
- Campaign Management
- Cancellation Management
- Capacity Planning
- Cash Management
- Catalog Management
- Change Management
- Channel Management
- Charting
- Chat/Messaging
- Check Writing
- Check-in/Check-out
- Checklists
- Client Database
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Communication Management
- Compatibility Testing
- Compensation Management
- Completion Tracking
- Compliance Management
- Configurable Workflow
- Contact Database
- Contact Management
- Content Management
- Contingency Billing
- Contract Drafting
- Contract/License Management
- Cost Tracking
- Cost-to-Completion Tracking
- Credit Card Processing
- Custom Development
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Portal
- Customer Segmentation
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Extraction
- Data Import/Export
- Data Modeling
- Data Security
- Data Synchronization
- Data Visualization
- Deal Management
- Debugging
- Delivery Management
- Delivery Tracking
- Demand Forecasting
- Deployment Management
- Design Management
- Digital Signature
- Discount Management
- Dispatch Management
- Distribution Management
- Document Coding & Control
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Duplicate Payment Alert
- EDI
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Employee Database
- Employee Management
- Engagement Tracking
- Enrollments/Onboarding
- Enterprise Asset Management
- Equipment Maintenance
- Equipment Tracking
- Event Scheduling
- Event Triggered Actions
- Expense Claims
- Expense Tracking
- Feedback Management
- Field Sales Management
- File Management
- File Sharing
- File Transfer
- Financial Management
- Financial Reporting
- Fixed Asset Management
- Fleet Management
- Food Traceability
- For Financial Institutions
- For Healthcare
- For Insurance Industry
- For Mac Devices
- For Metal Fabrication
- For Real Estate
- For Restaurants
- For Retail
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Form Builder
- Forms Management
- Fuel Management
- Full Text Search
- Fund Accounting
- GPS
- Gamification
- Gantt/Timeline View
- General Ledger
- Gift Card Management
- Goal Setting/Tracking
- Graphical User Interface
- Graphical Workflow Editor
- HIPAA Compliant
- HR Management
- Historical Reporting
- Hourly Billing
- IVR
- Idea Management
- Import/Export Management
- Income & Balance Sheet
- Integrated Business Operations
- Integrated Development Environment
- Interaction Tracking
- Internal Chat Integration
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Issue Management
- Item Management
- Job Management
- Kanban Board
- Kitting
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Leaderboards
- Live Chat
- Marketing Automation
- Medical History Records
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Language
- No-Code
- Omnichannel Outreach
- Onboarding
- Online Forms
- Online Payments
- Opportunity Management
- Patient Communications
- Patient Management
- Performance Metrics
- Personalization
- Physician Management
- Pipeline Management
- Pipeline Reports
- Prioritization
- Product Catalog
- Progress Tracking
- Project Management
- Quotes/Estimates
- Real Time Editing
- Real-Time Data
- Real-Time Notifications
- Records Management
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Rules-Based Workflow
- Sales Activity Management
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Secure Data Storage
- Segmentation
- Shared Contacts
- Single Sign On
- Social Media Integration
- Softphone
- Source Tracking
- Status Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Template Management
- Templates
- Third-Party Integration
- Third-Party Integrations
- Transfers/Routing
- Video Conferencing
- Visitor Tracking
- Web Forms
- Web-based Deployment
- Workflow Automation
- Workflow Configuration
- Workflow Management
- eCommerce Management
- Total features160
- 360 Degree Feedback
- @mentions
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Agile Methodologies
- Aging Tracking
- Alerts/Escalation
- Alerts/Notifications
- Applicant Tracking
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Approval Workflow
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Attendee Management
- Audit Management
- Audit Trail
- Automated Quoting
- Automated Routing
- Automated Scheduling
- Automatic Billing
- Autoresponders
- BOM Creation
- Backorder Management
- Bank Reconciliation
- Bar Chart
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- Batch Processing
- Benefits Management
- Bid Management
- Bill of Material Analysis
- Billing & Invoicing
- Billing Portal
- Bills of Material
- Budget Management
- Budgeting/Forecasting
- Business Card/Badge Scanning
- Business Process Automation
- Buy Side (Suppliers)
- CMS Integration
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Logging
- Call Recording
- Campaign Management
- Cancellation Management
- Capacity Planning
- Cash Management
- Catalog Management
- Change Management
- Channel Management
- Charting
- Chat/Messaging
- Check Writing
- Check-in/Check-out
- Checklists
- Client Database
- Client Management
- Client Portal
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Communication Management
- Compatibility Testing
- Compensation Management
- Completion Tracking
- Compliance Management
- Configurable Workflow
- Contact Database
- Contact Management
- Content Management
- Contingency Billing
- Contract Drafting
- Contract/License Management
- Cost Tracking
- Cost-to-Completion Tracking
- Credit Card Processing
- Custom Development
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Portal
- Customer Segmentation
- Customizable Branding
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Extraction
- Data Import/Export
- Data Modeling
- Data Security
- Data Synchronization
- Data Visualization
- Deal Management
- Debugging
- Delivery Management
- Delivery Tracking
- Demand Forecasting
- Deployment Management
- Design Management
- Digital Signature
- Discount Management
- Dispatch Management
- Distribution Management
- Document Coding & Control
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Duplicate Payment Alert
- EDI
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Employee Database
- Employee Management
- Engagement Tracking
- Enrollments/Onboarding
- Enterprise Asset Management
- Equipment Maintenance
- Equipment Tracking
- Event Scheduling
- Event Triggered Actions
- Expense Claims
- Expense Tracking
- Feedback Management
- Field Sales Management
- File Management
- File Sharing
- File Transfer
- Financial Management
- Financial Reporting
- Fixed Asset Management
- Fleet Management
- Food Traceability
- For Financial Institutions
- For Healthcare
- For Insurance Industry
- For Mac Devices
- For Metal Fabrication
- For Real Estate
- For Restaurants
- For Retail
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Form Builder
- Forms Management
- Fuel Management
- Full Text Search
- Fund Accounting
- GPS
- Gamification
- Gantt/Timeline View
- General Ledger
- Gift Card Management
- Goal Setting/Tracking
- Graphical User Interface
- Graphical Workflow Editor
- HIPAA Compliant
- HR Management
- Historical Reporting
- Hourly Billing
- IVR
- Idea Management
- Import/Export Management
- Income & Balance Sheet
- Integrated Business Operations
- Integrated Development Environment
- Interaction Tracking
- Internal Chat Integration
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Issue Management
- Item Management
- Job Management
- Kanban Board
- Kitting
- Knowledge Base Management
- Knowledge Management
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Segmentation
- Leaderboards
- Live Chat
- Marketing Automation
- Medical History Records
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Language
- No-Code
- Omnichannel Outreach
- Onboarding
- Online Forms
- Online Payments
- Opportunity Management
- Patient Communications
- Patient Management
- Performance Metrics
- Personalization
- Physician Management
- Pipeline Management
- Pipeline Reports
- Prioritization
- Product Catalog
- Progress Tracking
- Project Management
- Quotes/Estimates
- Real Time Editing
- Real-Time Data
- Real-Time Notifications
- Records Management
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Rules-Based Workflow
- Sales Activity Management
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Secure Data Storage
- Segmentation
- Shared Contacts
- Single Sign On
- Social Media Integration
- Softphone
- Source Tracking
- Status Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Template Management
- Templates
- Third-Party Integration
- Third-Party Integrations
- Transfers/Routing
- Video Conferencing
- Visitor Tracking
- Web Forms
- Web-based Deployment
- Workflow Automation
- Workflow Configuration
- Workflow Management
- eCommerce Management
Integrations
- Total integrations12
- Acefone
- Adobe Commerce
- Adyen
- Amazon Connect
- Avaya Cloud Office
- Calendly
- CloudTalk
- Constant Contact
- Eventbrite
- Exotel
- FedEx Ship Manager
- Google Ads
- Google Translate
- Google Workspace
- HoduCC
- HoduPBX
- Intalk.io
- Intermedia Unite
- Jive
- Joomla
- Knowlarity
- LinkedIn for Business
- Meetime
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- MyOperator
- NUACOM
- NeverBounce
- PayPal Payments
- QuickBooks Online
- Ringover
- SMS-Magic
- SanIPPBX
- Servetel
- Shopify
- Shopify Plus
- SparkTG VCC
- Stripe Payments
- TelTel
- Telecmi
- TikTok
- Twilio
- VoIPstudio
- Vodia PBX
- VoiceSpin
- Wildix
- Yeastar Cloud PBX
- Zapier
- ZeroBounce
- Zoho Analytics
- Zoho Books
- Zoho CPaaS
- Zoho CRM
- Zoho Campaigns
- Zoho Desk
- Zoho Directory
- Zoho FSM
- Zoho Flow
- Zoho Forms
- Zoho Invoice
- Zoho LandingPage
- Zoho Mail
- Zoho Marketing Automation
- Zoho Meeting
- Zoho OneAuth
- Zoho Projects
- Zoho SalesIQ
- Zoho Sign
- Zoho Sites
- Zoho Voice
- Zoho Writer
- Zoom Workplace
- authorize.net
- Total integrations68
- Acefone
- Adobe Commerce
- Adyen
- Amazon Connect
- Avaya Cloud Office
- Calendly
- CloudTalk
- Constant Contact
- Eventbrite
- Exotel
- FedEx Ship Manager
- Google Ads
- Google Translate
- Google Workspace
- HoduCC
- HoduPBX
- Intalk.io
- Intermedia Unite
- Jive
- Joomla
- Knowlarity
- LinkedIn for Business
- Meetime
- Meta for Business
- Microsoft 365
- Microsoft Outlook
- Microsoft Teams
- MyOperator
- NUACOM
- NeverBounce
- PayPal Payments
- QuickBooks Online
- Ringover
- SMS-Magic
- SanIPPBX
- Servetel
- Shopify
- Shopify Plus
- SparkTG VCC
- Stripe Payments
- TelTel
- Telecmi
- TikTok
- Twilio
- VoIPstudio
- Vodia PBX
- VoiceSpin
- Wildix
- Yeastar Cloud PBX
- Zapier
- ZeroBounce
- Zoho Analytics
- Zoho Books
- Zoho CPaaS
- Zoho CRM
- Zoho Campaigns
- Zoho Desk
- Zoho Directory
- Zoho FSM
- Zoho Flow
- Zoho Forms
- Zoho Invoice
- Zoho LandingPage
- Zoho Mail
- Zoho Marketing Automation
- Zoho Meeting
- Zoho OneAuth
- Zoho Projects
- Zoho SalesIQ
- Zoho Sign
- Zoho Sites
- Zoho Voice
- Zoho Writer
- Zoom Workplace
- authorize.net
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