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Odoo vs Cin7 Omni Comparison (2026)
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Good recommendations?
Overview
Odoo CRM: Cloud, mobile, social and gamified. The leading Open Source CRM software helps you track leads, close opportunities and get accurate forecasts.
One cloud-based solution to manage stock in real-time over multiple channels. Cin7 integrates online and physical sales channels and stock locations and automates order management for fast, efficient fulfillment.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
User reviews
4.2
1.3K
5
4
3
2
1
705
403
103
38
88
- Value for money
- Ease of use
- Features
- Customer support
72%
would recommend this app4.3
602
5
4
3
2
1
328
191
37
22
24
- Value for money
- Ease of use
- Features
- Customer support
72%
would recommend this appPros
“It integrates CRM, sales, accounting, inventory, HR, and project management into a single platform, which reduces the need for multiple software tools.”
Junaid T.
Head of Business and Administration
“Information flows are automated to the extreme: a customer order instantly triggers an inventory update and prepares the corresponding invoice without any duplicate data entry.”
HH
Heather H.
Marketing and Communications Executive
“I required something that could provide student contacts, course billing and some minimal sales management without the sophistication of the enterprise package.”
BK
Blerta K.
Language Instructor
Pros
“Being able to customize certain workflows and fields, even in small ways, has made a big difference in improving our day-to-day operations and efficiency.”
MT
Mike T.
COO
“I find that when creating branches for consignment the dashboard reports SOH and available stock of all branches which is misleading - consignment branches means our stock is located with customers - therefore the SOH and Avail stock should be shown on the dashboard by branch or at least for the main branch, minus consigned stock”
MC
Mindi C.
CEO
“We have intermittent performance / loading issues with the system from time to time that usually resolve themselves within a minute or two and configuring the system correctly can be challenging given the level of flexibility the system has to adapt to your workflows but the support team are there to help guide you if you get stuck.”
AD
Allan D.
Director
Cons
“After disputing the fee, our database access was shut down/restricted, forcing us into an extremely difficult position operationally. After the database was restored, we began having issues with our email-fetch services and incoming emails were no longer properly entering the system.”
Brian B.
President
“I had to invest a massive amount of time configuring the tool so that it aligned precisely with my specific business processes, and I have sometimes encountered frustrating bugs after major system updates.”
PK
Patrick K.
Vice President at JPK and Associates, Inc.
“Odoo support didnt show the minimum responsibility regarding this big error and considered it as an inconvenience situation and the only thing they offered is to create a new account and told me to redo the wholework myself again. Since my contract with ADG is paused due to delay in project delivery several times.”
hd
hana d.
CEO
Cons
“Unfortunately my data including inventory levels and value conti ies to be corrupted. When Iraise these issues with Cim7 support they fix the issue but never share with you what the issue is in the back end.”
Hugh M.
General Manager
“We were disappointed to find that only text-based fields could be created as custom fields, and we didn’t have the ability to make them numerical or include dropdown lists. While we were able to get support for this from Cin7, it required significant persistence and was not a seamless process.”
LT
Liza T.
COO
“Sometimes there are connection issues where orders don’t export properly, or the system shows that an order hasn’t exported even though it actually has, which can lead to further complications.”
CW
Charlotte W.
Customer Service Representative
- Vendor responds to reviews
- Last review3 days ago
- Vendor responds to reviews
- Last review17 days ago
Key features
- Total features180
- 360 Degree Feedback
- 3PL Management
- ACH Payment Processing
- API
- AS2 Capability
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Aging Tracking
- Alerts/Escalation
- Alerts/Notifications
- Applicant Tracking
- Application Management
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Asset Lifecycle Management
- Asset Tracking
- Attendee Management
- Audit Management
- Audit Trail
- Automated Quoting
- Automated Routing
- Automated Scheduling
- Automatic Billing
- Autoresponders
- BOM Creation
- Backorder Management
- Bank Reconciliation
- Bar Chart
- Barcode Printing
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- Batch Processing
- Benefits Management
- Bid Management
- Bill of Material Analysis
- Billing & Invoicing
- Billing Portal
- Bills of Material
- Budget Management
- Budgeting/Forecasting
- Buy Side (Suppliers)
- CMS Integration
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Cancellation Management
- Capacity Planning
- Cash Management
- Catalog Management
- Change Management
- Channel Management
- Check Writing
- Check-in/Check-out
- Client Management
- Client Portal
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Commission Management
- Compatibility Testing
- Compensation Management
- Completion Tracking
- Compliance Management
- Configurable Workflow
- Contact Database
- Contact Management
- Content Management
- Contingency Billing
- Contract Drafting
- Contract/License Management
- Cost Tracking
- Cost-to-Completion Tracking
- Credit Card Processing
- Custom Development
- Customer Accounts
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Extraction
- Data Import/Export
- Data Modeling
- Data Security
- Data Synchronization
- Data Transformation
- Data Visualization
- Database Support
- Debugging
- Delivery Management
- Delivery Tracking
- Demand Forecasting
- Deployment Management
- Design Management
- Digital Signature
- Discount Management
- Dispatch Management
- Distribution Management
- Document Coding & Control
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Duplicate Payment Alert
- EDI
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Employee Database
- Employee Management
- Enrollments/Onboarding
- Enterprise Asset Management
- Equipment Maintenance
- Equipment Tracking
- Event Scheduling
- Exceptions Management
- Expense Claims
- Expense Tracking
- Feedback Management
- File Sharing
- Financial Management
- Financial Reporting
- Fixed Asset Management
- Fleet Management
- Food Traceability
- For B2B
- For Insurance Industry
- For Metal Fabrication
- For Restaurants
- For Retail
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Management
- Fuel Management
- Full Text Search
- Fund Accounting
- GPS
- Gamification
- Gantt/Timeline View
- General Ledger
- Gift Card Management
- Graphical User Interface
- HR Management
- Historical Reporting
- Hourly Billing
- Idea Management
- Import/Export Management
- Income & Balance Sheet
- Integrated Business Operations
- Integrated Development Environment
- Interaction Tracking
- Internal Chat Integration
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Issue Management
- Item Management
- Job Management
- Kanban Board
- Kitting
- Knowledge Base Management
- Knowledge Management
- Label Printing
- Labeling
- Landing Pages/Web Forms
- Layaway Management
- Lead Capture
- Lead Distribution
- Loyalty Program
- Mail Order
- Manufacturing Inventory Management
- Marketplace Integration
- Merchandise Management
- Mobile Access
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Multi-Store
- Multiple Format Support
- Offline Access
- Order Entry
- Order Fulfillment
- Order Management
- Order Processing
- Order Tracking
- Ordering Automation
- Payment Processing
- Point of Sale (POS)
- Procurement Management
- Product Identification
- Project Management
- Promotions Management
- Purchase Order Management
- Purchasing & Receiving
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Real-Time Updates
- Receiving
- Recurring Orders
- Reminders
- Reorder Management
- Reordering
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Retail POS
- Returns Management
- SEO Management
- SKU/UPC Codes
- Sales & Operations Planning
- Sales Forecasting
- Sales Order Management
- Sales Reports
- Sales Tax Management
- Sales Trend Analysis
- Search/Filter
- Serial Number Tracking
- Shipment Price Calculation
- Shipment Tracking
- Shipping Labels
- Shipping Management
- Shopping Cart
- Special Order Management
- Status Tracking
- Stock Management
- Supplier Management
- Supply Chain Management
- Templates
- Third-Party Integrations
- Transaction History
- Warehouse Management
- Website Management
- Workflow Management
- Workflow Scheduler
- eCommerce Management
- Total features144
- 360 Degree Feedback
- 3PL Management
- ACH Payment Processing
- API
- AS2 Capability
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Aging Tracking
- Alerts/Escalation
- Alerts/Notifications
- Applicant Tracking
- Application Management
- Approval Process Control
- Approval Workflow
- Archiving & Retention
- Asset Lifecycle Management
- Asset Tracking
- Attendee Management
- Audit Management
- Audit Trail
- Automated Quoting
- Automated Routing
- Automated Scheduling
- Automatic Billing
- Autoresponders
- BOM Creation
- Backorder Management
- Bank Reconciliation
- Bar Chart
- Barcode Printing
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- Batch Processing
- Benefits Management
- Bid Management
- Bill of Material Analysis
- Billing & Invoicing
- Billing Portal
- Bills of Material
- Budget Management
- Budgeting/Forecasting
- Buy Side (Suppliers)
- CMS Integration
- CRM
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Campaign Management
- Cancellation Management
- Capacity Planning
- Cash Management
- Catalog Management
- Change Management
- Channel Management
- Check Writing
- Check-in/Check-out
- Client Management
- Client Portal
- Collaboration Tools
- Color Codes/Icons
- Commenting/Notes
- Commission Management
- Compatibility Testing
- Compensation Management
- Completion Tracking
- Compliance Management
- Configurable Workflow
- Contact Database
- Contact Management
- Content Management
- Contingency Billing
- Contract Drafting
- Contract/License Management
- Cost Tracking
- Cost-to-Completion Tracking
- Credit Card Processing
- Custom Development
- Customer Accounts
- Customer Database
- Customer History
- Customer Management
- Customer Portal
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Customization
- Dashboard
- Data Extraction
- Data Import/Export
- Data Modeling
- Data Security
- Data Synchronization
- Data Transformation
- Data Visualization
- Database Support
- Debugging
- Delivery Management
- Delivery Tracking
- Demand Forecasting
- Deployment Management
- Design Management
- Digital Signature
- Discount Management
- Dispatch Management
- Distribution Management
- Document Coding & Control
- Document Management
- Document Storage
- Document Templates
- Drag & Drop
- Duplicate Payment Alert
- EDI
- Electronic Payments
- Electronic Signature
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Employee Database
- Employee Management
- Enrollments/Onboarding
- Enterprise Asset Management
- Equipment Maintenance
- Equipment Tracking
- Event Scheduling
- Exceptions Management
- Expense Claims
- Expense Tracking
- Feedback Management
- File Sharing
- Financial Management
- Financial Reporting
- Fixed Asset Management
- Fleet Management
- Food Traceability
- For B2B
- For Insurance Industry
- For Metal Fabrication
- For Restaurants
- For Retail
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Forms Management
- Fuel Management
- Full Text Search
- Fund Accounting
- GPS
- Gamification
- Gantt/Timeline View
- General Ledger
- Gift Card Management
- Graphical User Interface
- HR Management
- Historical Reporting
- Hourly Billing
- Idea Management
- Import/Export Management
- Income & Balance Sheet
- Integrated Business Operations
- Integrated Development Environment
- Interaction Tracking
- Internal Chat Integration
- Inventory Auditing
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Invoice Creation
- Invoice History
- Invoice Management
- Invoice Processing
- Issue Management
- Item Management
- Job Management
- Kanban Board
- Kitting
- Knowledge Base Management
- Knowledge Management
- Label Printing
- Labeling
- Landing Pages/Web Forms
- Layaway Management
- Lead Capture
- Lead Distribution
- Loyalty Program
- Mail Order
- Manufacturing Inventory Management
- Marketplace Integration
- Merchandise Management
- Mobile Access
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Currency
- Multi-Location
- Multi-Store
- Multiple Format Support
- Offline Access
- Order Entry
- Order Fulfillment
- Order Management
- Order Processing
- Order Tracking
- Ordering Automation
- Payment Processing
- Point of Sale (POS)
- Procurement Management
- Product Identification
- Project Management
- Promotions Management
- Purchase Order Management
- Purchasing & Receiving
- Quotes/Estimates
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Real-Time Updates
- Receiving
- Recurring Orders
- Reminders
- Reorder Management
- Reordering
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management
- Retail POS
- Returns Management
- SEO Management
- SKU/UPC Codes
- Sales & Operations Planning
- Sales Forecasting
- Sales Order Management
- Sales Reports
- Sales Tax Management
- Sales Trend Analysis
- Search/Filter
- Serial Number Tracking
- Shipment Price Calculation
- Shipment Tracking
- Shipping Labels
- Shipping Management
- Shopping Cart
- Special Order Management
- Status Tracking
- Stock Management
- Supplier Management
- Supply Chain Management
- Templates
- Third-Party Integrations
- Transaction History
- Warehouse Management
- Website Management
- Workflow Management
- Workflow Scheduler
- eCommerce Management
Integrations
- Total integrations14
- 3PL Warehouse Manager
- Adobe Commerce
- Adyen
- Afterpay
- Airwallex
- ApprovalMax
- Avalara
- BigCommerce
- Capsule
- CartonCloud
- Crossfire
- Descartes ShipRush
- Easy Insight
- EasyPost
- Easyship
- FedEx Ship Manager
- Fuse Inventory
- GMDH Streamline
- Gmail
- Google Docs
- Google Drive
- Google Translate
- Inventory Planner
- JOOR
- Joomla
- Maropost
- Marsello
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- Netstock
- NuORDER
- PayPal
- Pepperi
- Pinch
- Pipe17
- Prospect CRM
- QuickBooks Online
- QuickBooks Online Advanced
- SPS Commerce
- Sage Supply Chain Intelligence
- Salesforce Sales Cloud
- Settle
- ShipBob
- ShipHero
- ShipStation
- Shipedge
- Shipfusion
- Shippit
- Shipwire
- Shopify
- Shopify Plus
- Square Online
- Starshipit
- StockTrim
- Stripe
- SyncHub
- Syncware
- Synder
- TransferMate
- TrueCommerce EDI Solutions
- Wink Reports
- WooCommerce
- Wufoo
- Xero
- Zapier
- authorize.net
- Total integrations59
- 3PL Warehouse Manager
- Adobe Commerce
- Adyen
- Afterpay
- Airwallex
- ApprovalMax
- Avalara
- BigCommerce
- Capsule
- CartonCloud
- Crossfire
- Descartes ShipRush
- Easy Insight
- EasyPost
- Easyship
- FedEx Ship Manager
- Fuse Inventory
- GMDH Streamline
- Gmail
- Google Docs
- Google Drive
- Google Translate
- Inventory Planner
- JOOR
- Joomla
- Maropost
- Marsello
- Meta for Business
- Microsoft Excel
- Microsoft Outlook
- Netstock
- NuORDER
- PayPal
- Pepperi
- Pinch
- Pipe17
- Prospect CRM
- QuickBooks Online
- QuickBooks Online Advanced
- SPS Commerce
- Sage Supply Chain Intelligence
- Salesforce Sales Cloud
- Settle
- ShipBob
- ShipHero
- ShipStation
- Shipedge
- Shipfusion
- Shippit
- Shipwire
- Shopify
- Shopify Plus
- Square Online
- Starshipit
- StockTrim
- Stripe
- SyncHub
- Syncware
- Synder
- TransferMate
- TrueCommerce EDI Solutions
- Wink Reports
- WooCommerce
- Wufoo
- Xero
- Zapier
- authorize.net
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