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Outreach vs SalesLoft Comparison

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Overview

Category Leaders

Outreach is the largest and fastest-growing sales execution platform provider that helps companies dramatically increase...

Category Leaders

Salesloft is a cloud-based sales engagement platform that helps sales teams to automate sales plays, access coaching material,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

150

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0.01

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

291

5

4

3

2

1

169

92

20

4

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.3

214

5

4

3

2

1

111

73

21

4

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

What I love most is the ability to make quality drip campaigns, email sequencing that can be combined with phone and LinkedIn messaging, along with integrating with SFDC.
We moved across from Groove to Outreach and this was one of the best decisions we made. Outreach connects much better to other tools in our stack and the functionality is on another level.
In addition, ease of use is one of the most important things to understand the language of a program and I love the ease of use in Outreach.

Pros

I like that it helps me to find prospects that will be a good fit for my software. It is very intelligent software.
It has been great, I love the analytics and the ability to mass outreach.
After you get used to it, the experience improves. For the price it’s a good tool.

Cons

Horrible Customer Service, if you value customer service, this is not the company for you.
NO integration with zapier - makes it difficult to integrate with my non-standard CRM package.
The interface is not user-friendly whatsoever. I have a hard time navigating aroud and i have been using the software for over a year.

Cons

There are very few things to dislike about the software. We had a challenge where we were unable to track the performance of custom dispositions and sentiments on calls.
Some minor problems and integration flaws. Text formatting is low end compared to microsoft so moving signature tables into salesloft is not seamless and quite limited creating messy formatting.
It's difficult to integrate videos in the mail. Then, being an email automation tool, it should have a place for suggesting mail body, mail subject, etc due to the vast amount of data they have.
  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last review15 days ago

Key features

  • Total features81
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audio/Video Recording
  • Auto-Dialer
  • Automatic Transcription
  • Budgeting/Forecasting
  • Business Process Automation
  • Calendar Management
  • Calendar/Reminder System
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Campaign Management
  • Chat/Messaging
  • Chatbot
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Delivery
  • Conversation Intelligence
  • Customer Database
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Management
  • Data Visualization
  • Deal Management
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Coaching Tools
  • Engagement Tracking
  • Event Triggered Actions
  • File Transfer
  • For Insurance Industry
  • For Sales Teams/Organizations
  • For Startups
  • For iPad Devices
  • Forecasting
  • Gamification
  • Interaction Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Meeting Management
  • Multi-Channel Communication
  • On-Demand Recording
  • Onboarding
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Predictive Dialer
  • Proposal Management
  • Prospecting Tools
  • Real Time Data
  • Real Time Reporting
  • Real-Time Analytics
  • Real-Time Notifications
  • Recording
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Activity Management
  • Sales Forecasting
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled Recording
  • Scheduling
  • Search/Filter
  • Sentiment Analysis
  • Social Media Integration
  • Source Tracking
  • Strategic Planning
  • Task Management
  • Template Management
  • Third-Party Integrations
  • User Management
  • Visual Analytics
  • Workflow Management
  • Total features64
  • AI/Machine Learning
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audio/Video Recording
  • Auto-Dialer
  • Automatic Transcription
  • Budgeting/Forecasting
  • Business Process Automation
  • Calendar Management
  • Calendar/Reminder System
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Tagging
  • Call Tracking
  • Call Transcription
  • Campaign Management
  • Chat/Messaging
  • Chatbot
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Delivery
  • Conversation Intelligence
  • Customer Database
  • Customizable Templates
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Management
  • Data Visualization
  • Deal Management
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Coaching Tools
  • Engagement Tracking
  • Event Triggered Actions
  • File Transfer
  • For Insurance Industry
  • For Sales Teams/Organizations
  • For Startups
  • For iPad Devices
  • Forecasting
  • Gamification
  • Interaction Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Meeting Management
  • Multi-Channel Communication
  • On-Demand Recording
  • Onboarding
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Predictive Dialer
  • Proposal Management
  • Prospecting Tools
  • Real Time Data
  • Real Time Reporting
  • Real-Time Analytics
  • Real-Time Notifications
  • Recording
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Activity Management
  • Sales Forecasting
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled Recording
  • Scheduling
  • Search/Filter
  • Sentiment Analysis
  • Social Media Integration
  • Source Tracking
  • Strategic Planning
  • Task Management
  • Template Management
  • Third-Party Integrations
  • User Management
  • Visual Analytics
  • Workflow Management

Integrations

  • Total integrations73
  • Gmail
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • SugarCRM
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zoho CRM
  • Total integrations86
  • Gmail
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft Outlook
  • Pipedrive
  • Salesforce Platform
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • SugarCRM
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zoho CRM

User reviews that mention these apps

AR
AvatarImg

Verified reviewer

Computer Software, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Outreach logo

Outreach

Liked Salesloft a bit more

Reviewed 5 years ago
Pros

Super consistent call quality from within dialer. Pretty intuitive dashboard. Easy to set up cadences.

Cons

I felt that Salesloft was a little bit more out of the box user friendly. Similar in terms of consistent call quality but the dashboard from within Salesloft just made more sense to me.

AR
AvatarImg

Verified reviewer

Accounting, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Outreach logo

Outreach

Good product, terrible, cocky sales team

Reviewed 5 years ago

Good product, adequate support, terrible sales team/experience. Brought this vendor on to one company I worked with, didn't bring it on to a future company because got tired/frustrated dealing with their sales team.

Pros

This product is pretty good, I've used Outreach, SalesLoft and Fileboard. Fileboard has the best sales team, they not only are helpful with understanding their product, but they also help with sharing their sales strategy using their product. SalesLoft and Outreach are the same in funcitonality, and SalesLoft has a good sales team. The issue I have with Outreach is their sales team is too arrogant, they have a good product, but I think teach them internally to be cocky, and it got so bad I just didn't want to use their product anymore and felt compelled to write this review.

Cons

The software is a bit glitchy sometimes, if it goes out you're just not using it that day. The sales team is very arrogant, not helpful. Companies with arrogant sales teams tend to have that culture bleed off into other areas, which make them very difficult vendors to work with .

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Christopher R.

Computer Software, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Outreach logo

Outreach

From Salesloft to Outreach: Escaping the Twilight Zone

Reviewed 10 months ago

In the end, the switch from SalesLoft to Outreach was like stepping out of the shadows and into the light. It brought relief, efficiency, and a renewed sense of optimism. So, if you find yourself trapped in the highly overrated SalesLoft, take my advice and set up a demo with Outreach. Escape the twilight zone and embrace a sales engagement experience that is refreshingly what you need and want.

Pros

The platform's design embraces clarity and simplicity, making it a breeze to find what you need without getting lost in confusion. Automation is your ally in Outreach. The platform's advanced automation features offer a level of efficiency that you don’t see in SalesLoft. We switched off of SalesLoft, and I never understand why SalesLoft is always getting high marks across review websites, it frankly...

Cons

Of course, no system is without its quirks. Outreach had its fair share of moments that made me scratch my head in bewilderment. But compared to the Twilight Zone-like experiences of SalesLoft, these were mere comedic interludes, where it became less of me banging my head against the wall and really just requiring a little bit of figuring out where I was going wrong.

NH
AvatarImg

Nathan H.

E-Learning, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Outreach logo

Outreach

I couldn't do my job without Outreach

Reviewed 5 years ago

With OutReach we having taking away the manual tasks that come with our Sales reps. No more hand dialing, taking notes, or writing the same email over and over again. We have basically built a modified CRM within Outreach, since we don't have Salesforce. We've seen so much success, we have now rolled out the software to multiple divisions within our Company.

Pros

-Easy to use -You can do everything off the dashboard -Constant innovation -Extremely helpful customer service team

Cons

-As much as I want to have some constructive criticism, I can't. I have used SalesLoft in the past and would recommend Outreach to anyone going forward.

SA
AvatarImg

Steve A.

Information Technology and Services, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Outreach logo

Outreach

Cruicial for SDR success!

Reviewed 5 years ago

It allows me to get a high level overview of where I need to prospect as well as granular insights into the best place to spend my time.

Pros

This tool is great for streamlining the workflow of outbound prospecting. Our company uses it for our sales development efforts, and since replacing Salesloft has made sales automation easier for our reps. The software in very customizable, so there is a learning curve associated with getting up to speed on it.

Cons

Complexity can create a longer learning curve compared to other sales automation tools. This ultimately is good once you learn the system.

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Lisa T.

Telecommunications, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Outreach logo

Outreach

Does what it should and relatively easy to set up with a little support

Reviewed 5 years ago

Support and experience has been good (although a little challenging at first). Definitely worth putting the time in to get set up properly!

Pros

It took a while to get this properly set-up so it was working for us and not the other way around. Coming from Salesloft, we were able to set things up in a very similar away. We were able to map the key fields to Salesforce and the automation and rules are flexible enough for it to work well for our team of 10 SDR's.

Cons

Although many fields map to Salesforce, things like "snooze date" and calendar appointment dates don't map over. Although it's not a deal breaker, it means that the SDR team (as well as the SDR manager) have to go back and forth between systems to manage and report on these pieces.

AR
AvatarImg

Verified reviewer

Civic & Social Organization, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Outreach logo

Outreach

A definitely recommended have software for any company with outbound sales

Reviewed 5 years ago

It is a very essential sales engagement software. The interface is very intuitive so it takes new reps typically less than an hour to get up and running. However to make the most efficient use of the software, training along with well defined goals is an absolute must. Depending upon how well you use this software you can definitely see the payouts coming through. The customer support team is phenomenal. So this is your software if you are looking for just a sales engagement tool and you have reps who are willing to make the most out of it. Every companies' use case is different , but there is no harm is giving this a try. Cannot replace sfdc, but goes very well with SFDC.

Pros

The interface is crisp and clean and very welcoming. Making calls in this platform is a breeze, and a very enjoyable experience. Very easy to send emails and log calls. Wonderful and knowledgeable CS team. Very well designed software which presents calls, opportunities, engagements and so on in one neat UI.

Cons

When the software first loads up, it might appear that there is a lag or hang up but that is just the design we have come to realize. Too many options are available in terms of what can be done or used, so new users can often get lost in this software engineering beauty! There is still scope for more automation. Under the calls tab, there is no way to search for a call via phone number. Very hard to differentiate between Salesloft and outreach. Both have strikingly similar designs.

AR
AvatarImg

Verified reviewer

51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SalesLoft logo

SalesLoft

Organized and efficient

Reviewed 6 years ago

Maximize sales outreach and efficiency with little to no effort. You can book a lot of meetings and book them quite frequently.

Pros

Salesloft is an easy way to crush your outreach. It maximizes outreach and makes it really easy and streamlined.

Cons

The website crashes often and sometimes calls drop. The consistency lacks , but when the product works it is amazing

MT
AvatarImg

Michael T.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SalesLoft logo

SalesLoft

SalesLoft is a great sales acceleration platform.

Reviewed 7 years ago
Pros

The metrics are really easy to spot for managers and the UI is great for reps. The team has been very accommodating, both in the sales process and customer support.

Cons

Outside of their control, but the tool functioned better with the prospector integration with Outreach.

LI
AvatarImg

Liz I.

Computer Software, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SalesLoft logo

SalesLoft

Comparable to Outreach

Reviewed 3 years ago

Overall I like it better than Outreach but not too different.

Pros

Easy to view all active cadences, pending tasks and reminders. The live call listening feature is great too.

Cons

When you call out to prospects your phone number is listed as spam or telemarketing, which is very unfortunate. Also, I wish you could text from it.

AR
AvatarImg

Verified reviewer

Education Management, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SalesLoft logo

SalesLoft

great tool for SDRs to use to set campaigns

Reviewed 6 years ago

more targeted campaign outreach and automated cadences are extremely helpful.

Pros

I loved that you can create multiple campaigns and put folks in and out of them. Also, the capability to dial out directly is extremely useful as well. Another thing is the tracking capabilities were perfect. Overall, useful tool

Cons

It really only syncs with Salesforce. Using it in a startup format is tricky because Salesforce doesn't really meet our needs, but other then that, great tool.

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Connall P.

Renewables & Environment, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

SalesLoft logo

SalesLoft

SalesLoft is an excellent sales tool to complement your CRM.

Reviewed 3 years ago

Absolutely perfect.

Pros

SalesLoft allows you to automate outreach to prospects and it's a gamechanger.

Cons

I had no issues with SalesLoft whatsoever.

BR
AvatarImg

Brooke R.

Sports, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SalesLoft logo

SalesLoft

Salesloft Daily User

Reviewed 2 years ago
Pros

Ease of use, volume of outreach in a matter of minutes, prospect tracking

Cons

Texting is not easy to use and opting each prospect to allow for texting is a process. The app also needs to be better updated.

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Jaakko S.

Information Technology and Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

SalesLoft logo

SalesLoft

Relatively expensive tool for outreach

Reviewed 2 months ago
Pros

calling works well records calls nice cadences is good idea for structuring outreach

Cons

requires lot of effort customer support is not good all our phone numbers disappeared from salesloft - required a lot of manual work

LF
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Lane F.

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SalesLoft logo

SalesLoft

Selling Machine!

Reviewed 4 years ago

It has been great, I love the analytics and the ability to mass outreach.

Pros

this software makes outbound really simple. Building cadences and massing phone calls is a breeze with this.

Cons

It is so tough to keep track of my day to day steps and make sure I am getting everything done or moved to the next day. Takes time

RC
AvatarImg

Riley C.

Computer Software, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SalesLoft logo

SalesLoft

Organizing your cadences and outreach

Reviewed 6 years ago

Salesloft helps streamline your outreach process and allows you to keep a repeatable cadence to manage calls and emails to prospects. Once you have contact with prospects it can get a bit messy when you have custom follow ups.

Pros

SalesLoft integrates really well with Salesforce to log all activities and helps keep your outreach organized.

Cons

The software is sometimes buggy and freezes once in a while in the middle of the action. Usually just refreshing fixes this issue.

AR
AvatarImg

Verified reviewer

Food & Beverages, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SalesLoft logo

SalesLoft

Phenomenal

Reviewed 6 years ago

Loftiness

Pros

It is not Outreach. Sales Loft wins sales over bringing crashing and sadness. It fought back from tough times.

Cons

Hope it can become an independently successful proprietarily run at its core sofware customer mgmt platform

AR
AvatarImg

Verified reviewer

51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SalesLoft logo

SalesLoft

I have been a SalesLoft user for 2+ years and still use it ALL THE TIME

Reviewed 6 years ago

Helps me personalize at scale

Pros

The software is easy to use, effective and allows me to personalize my outreach at scale - which is incredibly valuable

Cons

To be quite frank, the support team and CS teams at SalesLoft leave a lot to be desired and this is congruent to multiple conversations I have had with other SalesLoft customers

FI
AvatarImg

Franco I.

Package/Freight Delivery, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

SalesLoft logo

SalesLoft

Good not great

Reviewed 5 years ago

Overall I had a good experience with Salesloft, but it was not great.

Pros

It allows to automate email outreach, as well as schedule calls and other tasks. easy to add people to cadence from Salesforce

Cons

There are not mass updating tools, or ways to weed out unqualified leads. There is no way to prioritize tasks.

JK
AvatarImg

Jonathan K.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

SalesLoft logo

SalesLoft

Reps love it

Reviewed 6 years ago
Pros

It allows our reps to stay on track and not get behind with their outreach. Also able to record calls and help coach along the way.

Cons

It only relates to our business but the company attached to the name is never accurate. We spoke with SalesLoft and it's because we have multiple contacts under the same email domain. A very small Con and not really an issue. Great product!

AR
AvatarImg

Verified reviewer

Computer Software, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SalesLoft logo

SalesLoft

Great product for active Sales People

Reviewed 3 years ago

It is a great product and I do not know how people manage day-to-day sales activities without it. I am easily able to get in touch with 100s of contacts a day with personalized messages and pull stats on the fly.

Pros

Salesloft is a great product that helps power fast-growing Software companies. It is easy to use and help me manage my day-to-day outreach to prospects and clients.

Cons

They do not have a great Outlook integration (unless I am using it incorrectly). When using competing products it was much easier to log emails send outside of the environment.

JK
AvatarImg

Jeremy K.

Computer Software, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SalesLoft logo

SalesLoft

Great Product for Outreach

Reviewed 4 years ago

Overall I loved my experience with SalesLoft - it was a great way to reach out large numbers to prospects and to find opportunities easily.

Pros

SalesLoft completely changed the way we approach outreach here. I love how easy it is to send personalized and tailored emails to multiple individuals at the same time.

Cons

Not much I dislike about SalesLoft - there were times where certain dynamic fields wouldn't change (i assume a small bug caused these to happen).

AR
AvatarImg

Verified reviewer

51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

SalesLoft logo

SalesLoft

This is a great sales acceleration tool.

Reviewed 6 years ago

Speed

Pros

I love how quick you can move through the software and make all of your outreach happen so much faster. I don't know what I did before this.

Cons

It does have glitches but they move fast to correct them which is all you can really ask. I do wish the emails where giving feedback.

AR
AvatarImg

Verified reviewer

Marketing and Advertising, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SalesLoft logo

SalesLoft

Sales Essential!

Reviewed 5 years ago
Pros

Salesloft makes working from one platform incredibly easy. I use this platform daily and could not perform my daily outreach without it. I am able to create cadences and easily organize and prioritize based on engagement. The email tracking capabilities where it shows opens, clicks, and replies. Being able to call out of the platform is awesome as well! Each field maps back to our Salesforce CRM which is extremely useful for tracking outreach.

Cons

The dialer can be temper-mental, however the customer service is always quick to find a fix and help you workout any kinks you are having!

EA
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Ellie A.

Hospital & Health Care, 201-500 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SalesLoft

Very Highly Useful for Sales Teams- Can Be Buggy or Inaccurate

Reviewed 9 months ago
Pros

I loved being able to see who was engaging with my emails, as well as being able to organize my sales outreach in a meaningful way & keep myself on track with cadences.

Cons

There would be glitches semi-frequently. The platform would not work for a couple of hours, the "Import from Salesloft" feature wasn't working, the email signatures got messed up for multiple days at one point. I think they still have some technical things to work on but overall pretty good. Sometimes, I also think the system couldn't detect "opens," because someone would refer to reading an email that SL said they never opened.

JC
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James C.

Computer Software, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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SalesLoft

Solid Product. Couldn't imagine working without iit

Reviewed 3 years ago

Overall it's been a wildly positive experience. It's drastically increased our efficiency and helped us bring in a significant amount of revenue

Pros

Salesloft is a staple in our business development initiatives. The platform makes it easy to organize your outreach efforts while continuously optimizing your methods. It truly helps us optimize efficiency for thhe sales team

Cons

There are very few things to dislike about the software. We had a challenge where we were unable to track the performance of custom dispositions and sentiments on calls. Although the default dispositions are sufficient for tracking.

MA
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Mike A.

Computer Software, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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SalesLoft

Highly Recommend

Reviewed 3 years ago
Pros

From a sales role perspective, SalesLoft provides an easy to use platform for account management and tracking user productivity. The ability to create effective outreach cadences and having data analytics into testing email campaigns is absolutely crucial. The biggest pro for me is being able to make calls and track email open rates directly from the platform. My product team has also implemented an integration with our CRM allowing a seamless workflow for effective prospect outreach.

Cons

My sales team and I are incredibly satisfied so far with SalesLoft and have not run into any system or customer support issues.

JH
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Jim H.

Computer Software, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SalesLoft

All-in-one prospecting, conversation intelligence, and enablement solution

Reviewed 2 years ago
Pros

Easily integrates with Salesforce for prospecting, account management, and sales enablement. Salesloft Connect extension allows for easy access to CRM and helps organize outreach to prospects. Analyzing metrics of the sales team is easy and efficient.

Cons

Not having a 1-to-1 alignment with our CRM and having to import accounts and contacts manually can slow down the sales process at times.

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Almir B.

Computer Software, 501-1,000 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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SalesLoft

Using SalesLoft has been a transformative experience

Reviewed 10 months ago

In summary, SalesLoft is a powerful sales engagement platform that revolutionises sales teams' operations. Its automation capabilities, personalised communication tools, seamless integrations, and robust analytics empower sales professionals to work efficiently, engage prospects effectively, and drive results. Whether you are a small team or a large enterprise, SalesLoft provides the necessary tools to enhance productivity, optimise workflows, and achieve sales success.

Pros

SalesLoft is a game-changer for sales teams seeking to optimise their outreach and maximize their results. As a user of SalesLoft, I have discovered several remarkable features that make it an invaluable tool for sales professionals.

Cons

Some users might find less appealing is the learning curve associated with SalesLoft. While the platform offers robust functionality, mastering all its features and maximizing its potential may require time and effort.

AR
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Verified reviewer

Computer Networking, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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SalesLoft

Good Product - Some issues

Reviewed 6 years ago
Pros

As an SDR, I use SalesLoft everyday. It makes my job 10x easier by organizing and planning my outreach. Your "cadences" can include emails, calls, or social media steps and the prospects' social accounts are all linked inside the platform

Cons

Making calls within the platform is sometimes a pain. Since they use Twilio as the technology to make calls, dial-by-name directories and extensions mess up frequently.

CG
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Cherish G.

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  • Value for money
  • Ease of use
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SalesLoft

Helps me be 3 people at once

Reviewed 7 years ago

I work on both the sales and marketing team for my company which includes personal outreach and more in depth questions about our services and process. SalesLoft helps me stay on top of that outreach, answer common questions, and help me figure out what messages are working and aren't so I can tweak my templates to get the best feedback. I also love how it lets me know if someone in our company has already been talking to a lead so I can remove them from my workflow without looking like a complete chump.

Pros

No pros were added to this review

Cons

No cons were added to this review

SW
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Sam W.

51-200 employees

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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SalesLoft

A great way to optimize your sales outreach

Reviewed 6 years ago
Pros

Extremely hands off, effective outreach that allows you to maximize output and log information on salesforce with a click of a button. I do like the workflow they have established. I can crank through 100's of calls a day if needed, increase volume of conversations.

Cons

Saleloft freezes often, and their internal dialer messes up ALL the time especially when you use a dial by name directory. It gets frustrating that their service also goes down or at least slows down 2 every two weeks.