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Outreach vs Substrata Comparison (2026)

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Good recommendations?

Outreach

Substrata

Overview

Outreach is the largest and fastest-growing sales execution platform provider that helps companies dramatically increase productivity, drive smarter, more insightful engagement with their customers, and helps teams design, measure, and improve workflows so every rep can sell like your best rep.

Cloud-based B2B sales platform using deep learning to decode behavioral signals and guide deal strategy for revenue teams.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.4

311

180

Value for money

Ease of use

Features

Customer support

79%

would recommend this app

4.9

166

153

Value for money

Ease of use

Features

Customer support

98%

would recommend this app

Pros

“My experience with outreach has been overall positive, as it is a fairly straightforward, easy to set up and use outbound tool. But at the the same time, I do wish Outreach would allow for additional administrative and user customization and even deeper integrations with other tools in order to truly beat some of its competitors long term.”

Nicholas P.

Account Development Manager

“The product integrates with the entire sales and marketing stack, making it really easy to build Outreach into a CRM just for your SDRs so they aren't alt-tabbing between Salesforce, Outreach, and other systems.”

Kyle P.

COO

“Great for outreach analytics, automation and sequencing - also helpful to allow dials from different dial codes.”

Rico L.

Pros

“It helped me to modify tone, pace, and message delivery for improved client engagement by keeping me conscious of how my communication is received.”

Joao P.

Support Analyst

“Cloudiway is notable for its emphasis on security and compliance. When managing enterprise data, operating on Microsoft Azure with SOC 2 Type 2 certification boosts confidence.”

Wenderson C.

administrative assistant

“I'm able to detect emotional indicators and buyer readiness, which keeps me from pushing too quickly and lets deals progress at a speed that is comfortable for both parties.”

João S.

Dev

Cons

“Instructional guides were lacking, or potentially just not properly dispersed to ALL members of the rev team.”

Connor W.

Account executive

“Interface navigation can be a little challenging sometimes.”

Barry D.

Account Executive

“For example, daily activity metrics has a 15-minute delay or so for pulling accurate metrics, which can make it difficult to identify underperforming reps in real-time.”

Erin T.

Sales Enablement

Cons

“For very small businesses, the cost could be prohibitive, making it difficult for them to adopt certain tools or services without compromising their limited financial resources.”

Wenderson C.

administrative assistant

“For students or individual users the pricing may feel high if you are not fully utilising all features consistently.”