PMAPS Reviews

Easy to learn, easy to use Strong capability for categorizing Q&As, thus making them more accessible for use Excellent customer support; knowledgeable, enthusiastic and responsive

Potentially pricey for a smaller organizations Not all functionality needed for smaller proposal teams

Thank you for your feedback! I will pass on your comment regarding expense to our sales team.

The software provides an excellent conduit to organize information. When uploading information, there are several different customizable categories that the user can use to sort information. This lets one customize how they want to tag and tier their information to make searching through thousands of records seamless. Under each uploading record, there are options to maintain notes, input the personnel...

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When working on PMAPS cloud version of Excel of Microsoft Word, there is no autosave feature, and it's not uncommon for the program to run into errors and forcibly shutdown. You have to make sure to manually save every so often as you will most likely experience the program closing on you unexpectedly at least once if you use PMAPS prolongedly. The saving process on PMAPS can be a little slow (relative...

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Thank you for taking the time to write such a thorough a review! We appreciate your feedback.

the search feature is the main function that stands out. I maybe that I've been using it for a while but I am able to locate the information that I'm searching for.

The copy feature I find is really clunky. I find myself not using most of this feature. I simply do a quick copy which does not count the # of uses of the document.

Thank you for the feedback!

It is intuitive, allows for multiple keywords search, multiple languages support. We use this for responding to RFP's with simple search, copy and paste. Works well for us.

We would like to be able to import and export from spreadsheet, also there is no Wildcard search capability.

Thank you for taking the time to write a review! We appreciate your feedback.

I like that you can set categories and sub-categories to filter by. I also appreciate the save function.

I wish the search function operated more like a search engine. Often times the results will vary even when the same information is entered.

Thank you for taking the time to write a review! I will pass on your feedback about search functionality to our developers.

I think the UI is pretty simple and easy to use. Most of the buttons are clear about their functionality.

There are several limitations to creating documents from Salesforce. While I understand that there is a need to have PMAPS map fields from Salesforce to PMAPS, I think there should be a tool to allow users to build.

Thank you for the feedback!

Ease of use. consistent results when using the tool. Predictable results helps train new users to use the application efficiently.

Mass adding new records and information. Very manual process that requires our admin to touch and modify every new entry

Thank you for the feedback!

I like the overall setup of the site. The search nature on the Search tab and the setup of the page.

One item that could be improved is the ability to search for words, sentences, phrases, etc. in the dashboard tab. It would be nice to search through old uploaded finalized documents for example the word "municipal bond" to find past documents where this word was used within the document. This is only currently available in the "Search tab" which contains Different ID documents vs. the Dashboard. It would be nice to have the search ability of the search tab in the dashboard tab. Also when I toggle "Webpro filters" it would be nice to search for a filter in the "add new filter" drop down

Thank you for the compliment regarding our setup. I will pass on your feedback about search functionality to our developers.

I like that I can use the software to search key words and the copy paste doesn't completely change the format of my document.

very generic software and doesn't have the same traits as google search when searching for content.

Thank you for the feedback!

I enjoy how easy it is to navigate through the software and how it is visually uncluttered. I also like the ease of automatic log in.

Since this is a library for me, it's incredibly difficult to find items that I need. This is something that is regularly discussed amongst myself and my coworkers.

Thank you for taking the time to write a review! I will pass on your feedback about search functionality to our developers.

Customizable Dashboard view Automation features without having to save document in PMAPs (i.e. Insert Full and Found) Automated templates (Generic Proposals) Robust Filter and sort features (i.e. Filter by topic, SME, ID#, etc. and sort alphabetically/numerically) Robust attribute fields with customization Global attribute features can change one attribute for multiple responses at one time Can download search results into excel Robust Reporting Features No downtime to date PMAPs User Training Guides and Help features Monthly webinars on various topics Customer service relationship very responsive, easy to work with, willing to work with us through issues until resolved, etc.

There aren't too many cons and the minor issues/annoyances we do have are taken into consideration and usually resolved within a few days or are resolved in the next release.

Thank you very much for your review, Cindy! We're happy to hear you're taking advantage of some of our favorite features, like the Dashboard and Global Attributes. We're also very proud of PMAPS's flexibility and 100% uptime, and we've already got some pretty great things planned for the next release--we think it'll be the best one yet, and we hope you love it, too!

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No cons were added to this review

Thank you for your input, Kyle! It's good to know PMAPS increases your organization's efficiency, and we appreciate your rating. Hopefully you'll find a couple of upgrades in our next release to be particularly helpful. Our goal is absolutely to leave users with positive impressions, and we'll keep working on the little things to constantly improve.

Content management is quite easy in PMAPS. The Saved Search function allows you to break a huge database into smaller chunks specific to the topic. Filtering is easy and multi-functional. Customer Support is outstanding. The staff is super knowledgeable and responsive. There is much more functionality in the tool than our company currently uses, which is unfortunate for us.

No cons were added to this review

Janell, thank you so much for the warm recommendation. We place top priority on customer success and we're thrilled it shows. Stay tuned for further enhancements to the tool!

I like that PMAPS is a single location where I can locate documents of information I need to access for my work. You search using keywords and filters that are customizable.

The search feature is not user friendly. It is difficult to locate documents. You practically have to memorize different random keywords or know the doc. ID #s by heart in order to locate the document your looking for. I wish the search functioned more like googles.

The ability to use multiple filters in the library feature of PMAPS. I'm also looking forward to using the short answer/notes section in the coming year. I also really like that as an administrator we can easily add/delete users. That used to be our major hold-up in the past.

The search function of the library could be better. We often have to dig through multiple responses that are not applicable to our RFP before we can find something that we can use.

Thank you for taking the time to write a review! I will pass on your feedback about search functionality to our developers.

What I like most about the software is it's as close as a Google search without being Google. Without PMAPS I am not sure we would be able to effectively and efficiently write consistent RFP responses. Having PMAPS allows us to write consistently with the same responses . It also helps by allowing us to categorize subject matter areas .

It's not Google. I can't put in the exact question being asked in RFP's to derive the answer and sometimes it doesn't narrow it down enough to the specifics.

Thank you for the feedback!

ease of search

complex for new users to engage with the software as it presents itself in a different way to the way most individuals are use to.

Thanks for your feedback, Phil! Ease of use is very important to us, and we¿re currently in the process of creating and testing exciting new tools to help make PMAPS easier to navigate, especially for those new to the software. Keep an eye out for them in the upcoming releases; we can¿t wait to hear what you think.

It's easy to sort and view our RFIs on the dashboard. I like the ability to filter as well as sort. I do with we could 'file away' RFI's from last year, but I was given a fine alternative.

The PMAPS viewer when it is in use affects my Microsoft Word. The viewer is sometimes enlarged is difficult to view/navigate and makes my regular Word do the same. Also when the view is in use, any pop-ups in Word do not work for me (ex. pop for text format, margins, etc). I've reached out to our rep in the past with no response so I don't bother to anymore.

Thank you for the feedback. Please consider reaching out to our general customer service. It is possible that your representative is no longer with the company.

I like the filters and I always look at the number of times a document has be inserted. It's a helpful feature that I have used often.

Difficult to search through 100s of documents... the key word search is difficult, it would be nice if it was more like a google search.

Thank you for taking the time to write a review! I will pass on your feedback about search functionality to our developers.

I use PMAPS software as a way to store, retrieve, and update high volumes of data. In the past few years I have been using PMAPS I find it makes my job easier. People in my group who are new to PMAPS find it difficult to search and would prefer a google search.

The unlimited technical fee model needs to be reassessed. Our group is charged a discounted fee which I believe is not reflective of our use of support. In the last 2 years I have not called the Support Group.

Thank you for taking the time to write a review!

Content and proposal management. Ability to update recurring questionnaires with the click of a button.

Nothing honestly, we use it every day and have highly recommend it. Occasionally we have some formatting issues but they are easily resolved.

Thanks for sharing your positive experience with PMAPS! We're delighted to hear how much our tool has improved your team's content management practices and overall efficiency. And I agree -- formatting in Word can be a bit tricky, you're definitely not alone!

The ability to quickly update content, search and track responses. Every contact with a PMAPs professional is positive, questions are answered almost immediately.

I would like have the ability scroll down through the dashboard while the column headers remained fixed. For now, the features we use all function without issue.

Thank you for taking the time to review us, Chrissy. We're so glad PMAPS has streamlined your proposal process! I'll be sure to pass along your suggestion for the dashboard to our development team.

PMAPS is easy to use and has a lot of sorting capabilities to help you better narrow down the information that you're looking for.

I hope one day that PMAPS will be able to prepopulate suggested responses for questionnaires to help organizations expedite processes even more.

Thank you for taking the time to write a review! We appreciate your feedback.

1. Ease of use and ability to customize to my specific needs. 2. There's usually always more than one way to do something.

Though not about the software itself, I don't feel there should be charges for additional training (for writer turnover). I feel it should be support that comes with annual license fees.

Thank you for your feedback! I will pass on your comment regarding expense to our sales team.

The recent layout changes are more aesthetically pleasing. Its easy to use and navigate the website. Im glad that you don't have to clear the cache anymore. Good improvements and right direction.

The search functionality is the most difficult part about the software, I wish the search algorithm could be more like google.

Thank you for the compliment regarding our setup. I will pass on your feedback about search functionality to our developers.