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PMAPS Reviews

Reviews summary

Pros

I enjoy how easy it is to navigate through the software and how it is visually uncluttered. I also like the ease of automatic log in.

Nikol N.

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It's nice to have our responses in a library. The software is reliable, and our contacts are friendly and helpful.

Jennifer L.

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The benefits I get from PMAPS is its ease of use in helping to expedite our proposal processes to ensure a better final document to the end client.

Arlene S.

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Cons

Logging in at one point was difficult where we had to trouble shoot why there were issues getting into PMAPS.

jonathan m.

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What I don't like with this is that there are times when you search, the returns are bit slow. It might be a connection problem, but with my team overseas, they also experience same thing.

Celine Angelica D.

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When the Q&A is updated, only one instance is removed from Compliance Central. So Compliance Central just gets bigger and bigger and becomes essentially useless.

Kyle P.

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Overall rating

4.1

(71)

5

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1

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34

9

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83%
positive reviews
89%
would recommend this app

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71 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Reliable, easy-to-use, robust software solution for proposal content and development management

Reviewed 3 years ago

Faster responding to proposal with vetted content. The ability to design a hierarchy of Q&As that matches our products/solutions to client needs and recognizes our marketing/sales themes. A sound and easily searched database of responses and proposals.

Pros

Easy to learn, easy to use Strong capability for categorizing Q&As, thus making them more accessible for use Excellent customer support; knowledgeable, enthusiastic and responsive

Cons

Potentially pricey for a smaller organizations Not all functionality needed for smaller proposal teams

Vendor response

Thank you for your feedback! I will pass on your comment regarding expense to our sales team.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend9/10

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PMAPS Software has made organizing, updating, and retrieving information quick and straightforward.

Reviewed 3 years ago
Pros

The software provides an excellent conduit to organize information. When uploading information, there are several different customizable categories that the user can use to sort information. This lets one customize how they want to tag and tier their information to make searching through thousands of records seamless. Under each uploading record, there are options to maintain notes, input the personnel...

Cons

When working on PMAPS cloud version of Excel of Microsoft Word, there is no autosave feature, and it's not uncommon for the program to run into errors and forcibly shutdown. You have to make sure to manually save every so often as you will most likely experience the program closing on you unexpectedly at least once if you use PMAPS prolongedly. The saving process on PMAPS can be a little slow (relative...

Vendor response

Thank you for taking the time to write such a thorough a review! We appreciate your feedback.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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I've used this software for the last few years and PMAPs accomplishes what it says it does.

Reviewed 3 years ago

This software helps me with duties of the my position.

Pros

the search feature is the main function that stands out. I maybe that I've been using it for a while but I am able to locate the information that I'm searching for.

Cons

The copy feature I find is really clunky. I find myself not using most of this feature. I simply do a quick copy which does not count the # of uses of the document.

Vendor response

Thank you for the feedback!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use for Q&A searching

Reviewed 3 years ago

Quick and efficient tool for us to respond to RFP's with easy and intuitive search function.

Pros

It is intuitive, allows for multiple keywords search, multiple languages support. We use this for responding to RFP's with simple search, copy and paste. Works well for us.

Cons

We would like to be able to import and export from spreadsheet, also there is no Wildcard search capability.

Vendor response

Thank you for taking the time to write a review! We appreciate your feedback.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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I use PMAPs on a daily basis as our RFP library in order to respond to standard questions.

Reviewed 3 years ago

I am able to perform the daily functions of my job.

Pros

I like that you can set categories and sub-categories to filter by. I also appreciate the save function.

Cons

I wish the search function operated more like a search engine. Often times the results will vary even when the same information is entered.

Vendor response

Thank you for taking the time to write a review! I will pass on your feedback about search functionality to our developers.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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PMAPS is relatively user friendly. We use it for proposal generation and for content management.

Reviewed 3 years ago

Good content management. Once built, automation is a nice benefit.

Pros

I think the UI is pretty simple and easy to use. Most of the buttons are clear about their functionality.

Cons

There are several limitations to creating documents from Salesforce. While I understand that there is a need to have PMAPS map fields from Salesforce to PMAPS, I think there should be a tool to allow users to build.

Vendor response

Thank you for the feedback!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Very reliable and dependable performance.

Reviewed 3 years ago
Pros

Ease of use. consistent results when using the tool. Predictable results helps train new users to use the application efficiently.

Cons

Mass adding new records and information. Very manual process that requires our admin to touch and modify every new entry

Vendor response

Thank you for the feedback!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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I use PMAPS everyday as my team stores all of our documents here for reference.

Reviewed 3 years ago

We store all of our documents that we work on here and language as IDs in the search tab to search for and use and update along the way.

Pros

I like the overall setup of the site. The search nature on the Search tab and the setup of the page.

Cons

One item that could be improved is the ability to search for words, sentences, phrases, etc. in the dashboard tab. It would be nice to search through old uploaded finalized documents for example the word "municipal bond" to find past documents where this word was used within the document. This is only currently available in the "Search tab" which contains Different ID documents vs. the Dashboard. It would be nice to have the search ability of the search tab in the dashboard tab. Also when I toggle "Webpro filters" it would be nice to search for a filter in the "add new filter" drop down

Vendor response

Thank you for the compliment regarding our setup. I will pass on your feedback about search functionality to our developers.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Need to learn more about PMAPS to make sure we are using it well

Reviewed 3 years ago

Its a good tool for placing all content in one location.

Pros

I like that I can use the software to search key words and the copy paste doesn't completely change the format of my document.

Cons

very generic software and doesn't have the same traits as google search when searching for content.

Vendor response

Thank you for the feedback!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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I find PMAPS visually pleasing and easy to navigate. However, it lacks intuitive searching.

Reviewed 3 years ago
Pros

I enjoy how easy it is to navigate through the software and how it is visually uncluttered. I also like the ease of automatic log in.

Cons

Since this is a library for me, it's incredibly difficult to find items that I need. This is something that is regularly discussed amongst myself and my coworkers.

Vendor response

Thank you for taking the time to write a review! I will pass on your feedback about search functionality to our developers.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PMAPs Review for BofAML

Reviewed 5 years ago

The BofAML Institutional RFP Team has been using the PMAPs Proposal Software for over 10 years and its served our needs very well and with each new release it only gets better. Its very reliable, we have never experienced any downtime with the software and it has great automation features which helps save time from both a writer and database manager standpoint.

Pros

Customizable Dashboard view Automation features without having to save document in PMAPs (i.e. Insert Full and Found) Automated templates (Generic Proposals) Robust Filter and sort features (i.e. Filter by topic, SME, ID#, etc. and sort alphabetically/numerically) Robust attribute fields with customization Global attribute features can change one attribute for multiple responses at one time Can download search results into excel Robust Reporting Features No downtime to date PMAPs User Training Guides and Help features Monthly webinars on various topics Customer service relationship very responsive, easy to work with, willing to work with us through issues until resolved, etc.

Cons

There aren't too many cons and the minor issues/annoyances we do have are taken into consideration and usually resolved within a few days or are resolved in the next release.

Vendor response

Thank you very much for your review, Cindy! We're happy to hear you're taking advantage of some of our favorite features, like the Dashboard and Global Attributes. We're also very proud of PMAPS's flexibility and 100% uptime, and we've already got some pretty great things planned for the next release--we think it'll be the best one yet, and we hope you love it, too!

Overall Rating
  • Ease of use
  • Customer support

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PMAPS is good overall, but there is room for improvement

Reviewed 5 years ago

Pros: The basic functionality of PMAPS works well and does increase efficiency. There are lots of features in the program and most are good, but unfortunately, not quite there yet. PSI is receptive to change and input from clients to improve. Though it may take a while to see the improvements, if at all. Cons: A lot of the workflows, functions and features of PMAPS have not been very well...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you for your input, Kyle! It's good to know PMAPS increases your organization's efficiency, and we appreciate your rating. Hopefully you'll find a couple of upgrades in our next release to be particularly helpful. Our goal is absolutely to leave users with positive impressions, and we'll keep working on the little things to constantly improve.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use and manage content in the database

Reviewed 3 years ago

Content management is much easier than it was when I started. We went from gathering content from individual proposals and dropping it into a spreadsheet. Then we started using the client-based PMAPS which was a huge improvement. The Cloud-based Web Pro is even better, with enhanced features and functionality. The Customer Support Staff is world-class. They go above and beyond to help resolve issues and make things better for their clients. Highly recommended.

Pros

Content management is quite easy in PMAPS. The Saved Search function allows you to break a huge database into smaller chunks specific to the topic. Filtering is easy and multi-functional. Customer Support is outstanding. The staff is super knowledgeable and responsive. There is much more functionality in the tool than our company currently uses, which is unfortunate for us.

Cons

No cons were added to this review

Vendor response

Janell, thank you so much for the warm recommendation. We place top priority on customer success and we're thrilled it shows. Stay tuned for further enhancements to the tool!

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend6/10

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Difficult to Seach - Need to memorize keywords

Reviewed 2 years ago

I use PMAPS every day. When I first started using the software I would spend HOURS trying to locate information. Now, after using PMPAPS for almost 5 years, I have memorized a lot of keywords/doc ID #s so I'm much quicker. However, I wish this was not the case as it is very difficult to train new users. The only way to be able to use this software efficiently is to use it for a long time and learn the tricks. It's not easy to just pick up.

Pros

I like that PMAPS is a single location where I can locate documents of information I need to access for my work. You search using keywords and filters that are customizable.

Cons

The search feature is not user friendly. It is difficult to locate documents. You practically have to memorize different random keywords or know the doc. ID #s by heart in order to locate the document your looking for. I wish the search functioned more like googles.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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We only use the library feature of PMAPS. Generally we like how it works.

Reviewed 3 years ago

I would say the best benefit from using this software is having a searchable database of RFP responses.

Pros

The ability to use multiple filters in the library feature of PMAPS. I'm also looking forward to using the short answer/notes section in the coming year. I also really like that as an administrator we can easily add/delete users. That used to be our major hold-up in the past.

Cons

The search function of the library could be better. We often have to dig through multiple responses that are not applicable to our RFP before we can find something that we can use.

Vendor response

Thank you for taking the time to write a review! I will pass on your feedback about search functionality to our developers.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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My experience using PMAPS to facilitate our RFP responses has been great!

Reviewed 3 years ago

RFP response answers that are up to date and saves time in trying to remember all responses.

Pros

What I like most about the software is it's as close as a Google search without being Google. Without PMAPS I am not sure we would be able to effectively and efficiently write consistent RFP responses. Having PMAPS allows us to write consistently with the same responses . It also helps by allowing us to categorize subject matter areas .

Cons

It's not Google. I can't put in the exact question being asked in RFP's to derive the answer and sometimes it doesn't narrow it down enough to the specifics.

Vendor response

Thank you for the feedback!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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PMAPS Customer Review

Reviewed 5 years ago

The product is very versatile and has a great deal of functionality. Sometimes the level of functionality means that it is difficult to navigate your way around it, particularly for new users

Pros

ease of search

Cons

complex for new users to engage with the software as it presents itself in a different way to the way most individuals are use to.

Vendor response

Thanks for your feedback, Phil! Ease of use is very important to us, and we¿re currently in the process of creating and testing exciting new tools to help make PMAPS easier to navigate, especially for those new to the software. Keep an eye out for them in the upcoming releases; we can¿t wait to hear what you think.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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The product works very well for what we need it to.

Reviewed 3 years ago

It makes submitting and sorting and searching RFI's and responses very easy.

Pros

It's easy to sort and view our RFIs on the dashboard. I like the ability to filter as well as sort. I do with we could 'file away' RFI's from last year, but I was given a fine alternative.

Cons

The PMAPS viewer when it is in use affects my Microsoft Word. The viewer is sometimes enlarged is difficult to view/navigate and makes my regular Word do the same. Also when the view is in use, any pop-ups in Word do not work for me (ex. pop for text format, margins, etc). I've reached out to our rep in the past with no response so I don't bother to anymore.

Vendor response

Thank you for the feedback. Please consider reaching out to our general customer service. It is possible that your representative is no longer with the company.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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I use this everyday for work, most people I work with have different searching habits.

Reviewed 3 years ago

I am able to find responses to questions daily to complete my work tasks. Some responses are super easy to locate which I love, while others are more difficult to locate, based on the complexity of the question being asked.

Pros

I like the filters and I always look at the number of times a document has be inserted. It's a helpful feature that I have used often.

Cons

Difficult to search through 100s of documents... the key word search is difficult, it would be nice if it was more like a google search.

Vendor response

Thank you for taking the time to write a review! I will pass on your feedback about search functionality to our developers.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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I use PMAPS everyday for work, easy to navigate but lacks intuitive searches.

Reviewed 3 years ago

Makes my job easier

Pros

I use PMAPS software as a way to store, retrieve, and update high volumes of data. In the past few years I have been using PMAPS I find it makes my job easier. People in my group who are new to PMAPS find it difficult to search and would prefer a google search.

Cons

The unlimited technical fee model needs to be reassessed. Our group is charged a discounted fee which I believe is not reflective of our use of support. In the last 2 years I have not called the Support Group.

Vendor response

Thank you for taking the time to write a review!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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PMAPS has enabled us to gain incredible efficiencies.

Reviewed 3 years ago

Efficiency for the entire team and more effective content management.

Pros

Content and proposal management. Ability to update recurring questionnaires with the click of a button.

Cons

Nothing honestly, we use it every day and have highly recommend it. Occasionally we have some formatting issues but they are easily resolved.

Vendor response

Thanks for sharing your positive experience with PMAPS! We're delighted to hear how much our tool has improved your team's content management practices and overall efficiency. And I agree -- formatting in Word can be a bit tricky, you're definitely not alone!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Using PMAPS streamlines our proposal process and increases efficiencies.

Reviewed 3 years ago
Pros

The ability to quickly update content, search and track responses. Every contact with a PMAPs professional is positive, questions are answered almost immediately.

Cons

I would like have the ability scroll down through the dashboard while the column headers remained fixed. For now, the features we use all function without issue.

Vendor response

Thank you for taking the time to review us, Chrissy. We're so glad PMAPS has streamlined your proposal process! I'll be sure to pass along your suggestion for the dashboard to our development team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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I use PMAPS everyday and it has definitely helped as far as having everything in one database.

Reviewed 3 years ago

The benefits I get from PMAPS is its ease of use in helping to expedite our proposal processes to ensure a better final document to the end client.

Pros

PMAPS is easy to use and has a lot of sorting capabilities to help you better narrow down the information that you're looking for.

Cons

I hope one day that PMAPS will be able to prepopulate suggested responses for questionnaires to help organizations expedite processes even more.

Vendor response

Thank you for taking the time to write a review! We appreciate your feedback.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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If I had to do it again, PMAPS would still be my vendor of choice.

Reviewed 3 years ago

Faster turnaround time on client projects; A more accurate and up-to-date database.

Pros

1. Ease of use and ability to customize to my specific needs. 2. There's usually always more than one way to do something.

Cons

Though not about the software itself, I don't feel there should be charges for additional training (for writer turnover). I feel it should be support that comes with annual license fees.

Vendor response

Thank you for your feedback! I will pass on your comment regarding expense to our sales team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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PMAPS is a valuable resource for me as a business development manager.

Reviewed 3 years ago
Pros

The recent layout changes are more aesthetically pleasing. Its easy to use and navigate the website. Im glad that you don't have to clear the cache anymore. Good improvements and right direction.

Cons

The search functionality is the most difficult part about the software, I wish the search algorithm could be more like google.

Vendor response

Thank you for the compliment regarding our setup. I will pass on your feedback about search functionality to our developers.

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