RocketDocs, Inc. Reviews

Pros
The software provides an excellent conduit to organize information. When uploading information, there are several different customizable categories that the user can use to sort information. This lets one customize how they want to tag and tier their information to make searching through thousands of records seamless. Under each uploading record, there are options to maintain notes, input the personnel responsible for uploading and/or reviewing the record, and options to put dates on when records become outdated. The last feature is especially helpful as the database will automatically change the highlight on the PMAPS dashboard for any record that has reached the creator's expiration date. This function is immensely helpful on ensuring answers used have been updated or at least recently reviewed. The ability to link word documents to PMAPS makes it quick and painless to update documents through the re-link function. This work with both qualitative and quantitative updates and is a huge time-saver. I use the PMAPS software as a way to store, retrieve, and update thousands of individual records. I've found in using it these past few years that it makes the job far easier.

Cons
When working on PMAPS cloud version of Excel of Microsoft Word, there is no autosave feature, and it's not uncommon for the program to run into errors and forcibly shutdown. You have to make sure to manually save every so often as you will most likely experience the program closing on you unexpectedly at least once if you use PMAPS prolongedly. The saving process on PMAPS can be a little slow (relative to offline in word/excel), so a background frequent autosave would be a really nice feature. I've struggled to use Excel well with PMAPS. Overwriting Excel save files or inserting PMAPS records into Excel files frequently does not work or bugs out. I think Word works very well, but I've had enough struggles over the year that I just use Excel completely offline from PMAPS. When using PMAPS, you don't have the complete functionality of Word or Excel in their cloud system. If you want to change certain advance settings on Word, you have to close out of Word on their cloud, open Word offline and make the change, then re-open Word on PMAPS to have it integrated. There is no `file tab in Word or Excel when working from the PMAPS cloud.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Customizable Dashboard view Automation features without having to save document in PMAPs (i.e. Insert Full and Found) Automated templates (Generic Proposals) Robust Filter and sort features (i.e. Filter by topic, SME, ID#, etc. and sort alphabetically/numerically) Robust attribute fields with customization Global attribute features can change one attribute for multiple responses at one time Can download search results into excel Robust Reporting Features No downtime to date PMAPs User Training Guides and Help features Monthly webinars on various topics Customer service relationship very responsive, easy to work with, willing to work with us through issues until resolved, etc.

Cons
There aren't too many cons and the minor issues/annoyances we do have are taken into consideration and usually resolved within a few days or are resolved in the next release.

Rating breakdown

Likelihood to recommend: 10/10

Rating breakdown

Pros
Content management is quite easy in PMAPS. The Saved Search function allows you to break a huge database into smaller chunks specific to the topic. Filtering is easy and multi-functional. Customer Support is outstanding. The staff is super knowledgeable and responsive. There is much more functionality in the tool than our company currently uses, which is unfortunate for us.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I like that PMAPS is a single location where I can locate documents of information I need to access for my work. You search using keywords and filters that are customizable.

Cons
The search feature is not user friendly. It is difficult to locate documents. You practically have to memorize different random keywords or know the doc. ID #s by heart in order to locate the document your looking for. I wish the search functioned more like googles.

Rating breakdown

Likelihood to recommend: 6/10

Pros
The ability to use multiple filters in the library feature of PMAPS. I'm also looking forward to using the short answer/notes section in the coming year. I also really like that as an administrator we can easily add/delete users. That used to be our major hold-up in the past.

Cons
The search function of the library could be better. We often have to dig through multiple responses that are not applicable to our RFP before we can find something that we can use.

Rating breakdown

Likelihood to recommend: 7/10

Pros
What I like most about the software is it's as close as a Google search without being Google. Without PMAPS I am not sure we would be able to effectively and efficiently write consistent RFP responses. Having PMAPS allows us to write consistently with the same responses . It also helps by allowing us to categorize subject matter areas .

Cons
It's not Google. I can't put in the exact question being asked in RFP's to derive the answer and sometimes it doesn't narrow it down enough to the specifics.

Rating breakdown

Likelihood to recommend: 7/10

Pros
ease of search

Cons
complex for new users to engage with the software as it presents itself in a different way to the way most individuals are use to.

Rating breakdown

Likelihood to recommend: 9/10

Pros
It's easy to sort and view our RFIs on the dashboard. I like the ability to filter as well as sort. I do with we could 'file away' RFI's from last year, but I was given a fine alternative.

Cons
The PMAPS viewer when it is in use affects my Microsoft Word. The viewer is sometimes enlarged is difficult to view/navigate and makes my regular Word do the same. Also when the view is in use, any pop-ups in Word do not work for me (ex. pop for text format, margins, etc). I've reached out to our rep in the past with no response so I don't bother to anymore.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Easy to learn, easy to use Strong capability for categorizing Q&As, thus making them more accessible for use Excellent customer support; knowledgeable, enthusiastic and responsive

Cons
Potentially pricey for a smaller organizations Not all functionality needed for smaller proposal teams

Rating breakdown

Likelihood to recommend: 10/10

Pros
I like the filters and I always look at the number of times a document has be inserted. It's a helpful feature that I have used often.

Cons
Difficult to search through 100s of documents... the key word search is difficult, it would be nice if it was more like a google search.

Rating breakdown

Likelihood to recommend: 6/10

Pros
I use PMAPS software as a way to store, retrieve, and update high volumes of data. In the past few years I have been using PMAPS I find it makes my job easier. People in my group who are new to PMAPS find it difficult to search and would prefer a google search.

Cons
The unlimited technical fee model needs to be reassessed. Our group is charged a discounted fee which I believe is not reflective of our use of support. In the last 2 years I have not called the Support Group.

Rating breakdown

Likelihood to recommend: 5/10

Pros
Content and proposal management. Ability to update recurring questionnaires with the click of a button.

Cons
Nothing honestly, we use it every day and have highly recommend it. Occasionally we have some formatting issues but they are easily resolved.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The ability to quickly update content, search and track responses. Every contact with a PMAPs professional is positive, questions are answered almost immediately.

Cons
I would like have the ability scroll down through the dashboard while the column headers remained fixed. For now, the features we use all function without issue.

Rating breakdown

Likelihood to recommend: 10/10

Pros
PMAPS is easy to use and has a lot of sorting capabilities to help you better narrow down the information that you're looking for.

Cons
I hope one day that PMAPS will be able to prepopulate suggested responses for questionnaires to help organizations expedite processes even more.

Rating breakdown

Likelihood to recommend: 7/10

Pros
1. Ease of use and ability to customize to my specific needs. 2. There's usually always more than one way to do something.

Cons
Though not about the software itself, I don't feel there should be charges for additional training (for writer turnover). I feel it should be support that comes with annual license fees.

Rating breakdown

Likelihood to recommend: 8/10

Pros
The recent layout changes are more aesthetically pleasing. Its easy to use and navigate the website. Im glad that you don't have to clear the cache anymore. Good improvements and right direction.

Cons
The search functionality is the most difficult part about the software, I wish the search algorithm could be more like google.

Rating breakdown

Likelihood to recommend: 8/10

Pros
It is intuitive, allows for multiple keywords search, multiple languages support. We use this for responding to RFP's with simple search, copy and paste. Works well for us.

Cons
We would like to be able to import and export from spreadsheet, also there is no Wildcard search capability.

Rating breakdown

Likelihood to recommend: 9/10

Pros
I think the UI is pretty simple and easy to use. Most of the buttons are clear about their functionality.

Cons
There are several limitations to creating documents from Salesforce. While I understand that there is a need to have PMAPS map fields from Salesforce to PMAPS, I think there should be a tool to allow users to build.

Rating breakdown

Likelihood to recommend: 8/10

Pros
The fact that PMAPS has collaborative tools and efficient document management are what I like most about the software. Also there are lots of features in the program and most are good.

Cons
The speed is what I like the least because it could move a little faster. Additionally, a lot of the workflows, functions and features of PMAPS have not been very well thought out.

Rating breakdown

Likelihood to recommend: 10/10

Pros
I like that you can set categories and sub-categories to filter by. I also appreciate the save function.

Cons
I wish the search function operated more like a search engine. Often times the results will vary even when the same information is entered.

Rating breakdown

Likelihood to recommend: 8/10

Pros
It is very easy to use and, for the most part, very intuitive. The system is visually very logical, which helps navigation.

Cons
Bookmarks - there should be an easier way to see which bookmarks/records are used in a document. (Hovering over text would be an awesome spot for this!)

Rating breakdown

Likelihood to recommend: 10/10

Pros
I like how we can send requests to our database manager to update content and request SME checks through the Dashboard. I also like how we can track all the proposals in house, even as a user.

Cons
I think there are opportunities to improve some searching functionality, but I feel confident that team will build those capabilities.

Rating breakdown

Likelihood to recommend: 9/10

Rating breakdown

Pros
Ability to categorize all content. Being able to retrieve all documents. Not having to reinvent a process for recurring proposals.

Cons
Perhaps not being able to really , at least seamlessly, respond to RFP excel requests. Maybe a class to better learn.

Rating breakdown

Rating breakdown

Pros
Ease of use. consistent results when using the tool. Predictable results helps train new users to use the application efficiently.

Cons
Mass adding new records and information. Very manual process that requires our admin to touch and modify every new entry

Rating breakdown

Pros
It's nice to have our responses in a library. The software is reliable, and our contacts are friendly and helpful

Cons
Uploading answers can be cumbersome and requires many clicks. We don't always add our standard responses because there are so many steps.

Rating breakdown

Likelihood to recommend: 6/10

Pros
I like that I can access my entire library and filter by categories. This makes conducting my job easier.

Cons
I wish the results were more consistent. I don't often get the same results from the same searches, perhaps I just need further training.

Rating breakdown

Pros
I've been using PMAPS since 2007 and find it very intuitive and easy to use. The ability to apply so many levels of taxonomy is critical to the success of my team.

Cons
I cannot think of any downside to the application

Rating breakdown

Likelihood to recommend: 10/10

Pros
I like the overall setup of the site. The search nature on the Search tab and the setup of the page.

Cons
One item that could be improved is the ability to search for words, sentences, phrases, etc. in the dashboard tab. It would be nice to search through old uploaded finalized documents for example the word "municipal bond" to find past documents where this word was used within the document. This is only currently available in the "Search tab" which contains Different ID documents vs. the Dashboard. It would be nice to have the search ability of the search tab in the dashboard tab. Also when I toggle "Webpro filters" it would be nice to search for a filter in the "add new filter" drop down

Rating breakdown

Likelihood to recommend: 7/10

Pros
I like that I can use the software to search key words and the copy paste doesn't completely change the format of my document.

Cons
very generic software and doesn't have the same traits as google search when searching for content.

Rating breakdown

Likelihood to recommend: 4/10

Pros
good search system and good administration. Easy to use and good approach for RFIs and RFPs. Great to arrange content

Cons
The look and feel should be better. It looks a bit like a 90's application. Should use nicer buttons and colours

Rating breakdown

Likelihood to recommend: 8/10

Pros
I enjoy how easy it is to navigate through the software and how it is visually uncluttered. I also like the ease of automatic log in.

Cons
Since this is a library for me, it's incredibly difficult to find items that I need. This is something that is regularly discussed amongst myself and my coworkers.

Rating breakdown

Likelihood to recommend: 5/10

Pros
I like being able to save frequent searches so that I can retrieve them quickly at a later time.

Cons
Many times it seems like I don't always find what I'm looking for.

Rating breakdown

Likelihood to recommend: 7/10

Pros
Ease of use and no training required. Generally the speed is great and search is efficient...........

Cons
Not really an issue with the software, rather the data maintenance process is a burden. Maybe some more intelligence in the search i.e. if I search for GE it will find General Electric, without me having to add this

Rating breakdown

Likelihood to recommend: 9/10

Pros
Features are pronounced and the usability is great. Like being able to have more choices when working.

Cons
seem a little slow at first speed has taken up but maybe when too much load or usage it slows down a bit.

Rating breakdown

Likelihood to recommend: 7/10

Pros
The only thing I like about this software is the ability to search and find key words/responses in old documents quickly.

Cons
Program is extremely costly for smaller companies that do not need to utilize all of the functions. Difficult to use and slow customer service. Uploading is time consuming

Rating breakdown

Likelihood to recommend: 2/10

Pros
Extractions out of the tool and key word finding is very easy. Tool is very logic and easy to use, not much training needed

Cons
only key words can be found within the tool, no phrases. When typos or star* search is not possible

Rating breakdown

Likelihood to recommend: 8/10

Pros
I like the functionality of being a lot to store and search through a wide array of information. I Like the ability to filter and sort and to pull up the documents where responses originally came from

Cons
The app is not very intutitive to use and sometimes hard to keep up to date. I was there was a better and more automated way to keep information up to date.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Ease of searching for global content and ease of updating the data. Many users were able to be added and picked up on it easily

Cons
Logging in at one point was difficult where we had to trouble shoot why there were issues getting into PMAPS

Rating breakdown

Pros
I like how user friendly it is. For someone who has no experience in the industry I am working in, PMAPS makes it easy for me to find the pieces I need to create a professional proposal.

Cons
For a few weeks I had extreme difficulty logging in. It would continuously say my username and password was invalid and I never would get emails (they just wouldn't send) to update them. It was difficult to get the help I needed logging in.

Rating breakdown

Likelihood to recommend: 9/10

Pros
the search feature is the main function that stands out. I maybe that I've been using it for a while but I am able to locate the information that I'm searching for.

Cons
The copy feature I find is really clunky. I find myself not using most of this feature. I simply do a quick copy which does not count the # of uses of the document.

Rating breakdown

Likelihood to recommend: 7/10

Pros
We needed a reliable document and Q&A repository. Not only does it go beyond satisfying that requirement with excellent search and management capabilities, but I can respond to proposals quickly, using less resources or enable my sales team to save HOURS of time creating proposals, SOWs, and PPT presentations in a super user-friendly manner.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Ease of uploading new documents is great. This is user friendly and easily done. The time it takes to create a new item is minimal.

Cons
The Search Functionality. it is difficult and not user friendly unless you know exactly what you are looking for.

Rating breakdown

Pros
I like being able to search for words within documents and linking Q&A. The system has good network opportunities to join up the wider and international teams.

Cons
I find it hard to find answers at times although this may be a navigational issue and I do like the application.

Rating breakdown

Likelihood to recommend: 7/10

Pros
Being able to narrow down searches through categories. I like being able to right click and narrow down the amount of categories in the search to make it easier to find the document I'm looking for.

Cons
Sometimes having to ask for assistance to locate a document because of the wording. Having to be specific with wording in the documents I'm searching for can make it harder to find exactly what I'm looking for.

Rating breakdown

Likelihood to recommend: 5/10

Pros
It is easy to use -- not complicated. It is helpful to have a place to store our most frequently used responses for RFPs.

Cons
I find the key word search process frustrating. It is very difficult to find what I need when using key words.

Rating breakdown

Likelihood to recommend: 2/10

Pros
The ability to save and file multiple documents is great.

Cons
This search function is a bit difficult to use.

Rating breakdown

Likelihood to recommend: 5/10

Pros
Ease of adding and maintaining content in the database. It's also really simple to navigate in the interface.

Cons
Sometimes the same nomenclature is used for different things, which can be confusing. Some of the icons are also identical but do different things.

Rating breakdown

Pros
Honestly I don't like much about it. It's easy to read the responses once they are found within the software, but finding them is so challenging.

Cons
How difficult it is to navigate and sort. Sometimes the filters change without me telling them to. It's just hard to use.

Rating breakdown

Likelihood to recommend: 2/10

Pros
The customization available is huge plus for us. Our product is constantly changing and we need to able to change our PMAPs settings as the product changes.

Cons
I wish we had the ability to reuse PMAPs entry numbers once they are deleted so that we didn't have our counts so high even after going through and cleansing the database.

Rating breakdown

Likelihood to recommend: 8/10

Rating breakdown

Pros
PMAPS works well as a document library. The filters and options to narrow down searches works well. The Save Searches function helps to cut down time when looking for documents that I use on a daily or weekly basis.

Cons
It's pretty archaic. The interface isn't friendly and the search function doesn't work as seamlessly as it could.

Rating breakdown

Likelihood to recommend: 3/10

Pros
The filters good for it can be customized, the inferace is pleasing to the eyes, and over all it's easy to use!

Cons
What I don't like with this is that there are times when you search, the returns are bit slow. It might be a connection problem, but with my team overseas, they also experience same thing.

Rating breakdown

Rating breakdown

Pros
- User friendly interface - Easy navigation - Flexibility and functionality - Proactive support team Developers team has performed a great job and delivered reasonable and easy-to-use application.

Rating breakdown

Likelihood to recommend: 10/10

Rating breakdown

Pros
Keeps a database of information, responses required to complete the proposal. Send automated updates to required parties.

Cons
Can be difficult to search for what is required. Does not narrow down search to the most applicable response.

Rating breakdown

Likelihood to recommend: 8/10

Pros
We can integrate/collaborate with our content with other divisions within our organization who use the software.

Cons
There are many buttons/functions and it's not clear what they are all used for. Not a very intuitive platform. Cannot be used in a very collaborative way and does not meet all of our needs

Rating breakdown

Likelihood to recommend: 3/10

Pros
The document generation feature. The vast database capacity. The fact that there is a search function.

Cons
Difficult to navigate Not intuitive - if you don't use it for a while it is not intuitive how to get started or accomplish certain tasks. The search function is not very accurate. This could be an issue with the tags.

Rating breakdown

Pros
wide database of answers that have been vetted and used elsewhere, can download the response in word document form so it is easy to copy and paste

Cons
sometimes it is fund specific as opposed to generic, continues to improve on data, would be useful to have statistics such as MIRA has [X] ports globally etc to reduce burden on central teams

Rating breakdown