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Scratchpad
5
85
4
11
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI sales workspace for Salesforce teams
Table of Contents
Scratchpad - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2026
Scratchpad overview
What is Scratchpad?
Scratchpad is a cloud-based AI workspace designed for sales organizations of all sizes, from high-growth startups to enterprise teams, built on top of Salesforce to reduce manual CRM work and improve pipeline visibility. The platform automates data entry, flags stale or incomplete deals, enforces sales methodologies such as MEDDIC and SPICED, and delivers AI-generated call summaries and next-step recommendations directly within existing workflows.
Scratchpad extends Salesforce with a lightweight interface that surfaces deal health signals, tracks forecast changes, and gives revenue leaders real-time inspection tools without requiring reps to leave their existing tools. Managers gain roll-up views, deal-level commentary, and historical audit trails, while individual contributors benefit from inline note-taking, one-click field updates, and automated activity capture. Configurable rules and alerts allow operations teams to enforce process compliance at scale, reducing forecast risk and improving data quality across the entire revenue organization.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Pipeline Management
Note Taking
Customization
Field Updates
Do you work for Scratchpad? Manage this product listing
Scratchpad’s user interface
Scratchpad review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.9
Features
4.8
Ease of use
5.0
Customer support
4.9
Reviews sentiment
What do users say about Scratchpad?
Users say Scratchpad dramatically streamlines pipeline management, making updates in Salesforce much faster and reducing the need for spreadsheets or repetitive clicks. They find it intuitive and efficient, reporting significant time savings on tasks like pipeline reviews, forecasting, and maintaining CRM hygiene, which helps them stay organized and focused on selling.
Reviewers appreciate the responsive and helpful customer support, noting that the team is proactive with onboarding, troubleshooting, and feature suggestions. They mention that the support team quickly resolves issues and values user feedback, making the overall experience positive and collaborative.
Select to learn more
Who uses Scratchpad?
Based on 96 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Scratchpad's key features
Most critical features, based on insights from Scratchpad users:
All Scratchpad features
Features rating:
Scratchpad alternatives
Scratchpad
Starting from
39
/user
Per month
Fathom
Starting from
15
/user
Per month
HubSpot Sales Hub
Starting from
15
/user
Per month
Salesforce Sales Cloud
Starting from
25
/user
Per month
Scratchpad pricing
Pricing plans
Pricing details:
User opinions about Scratchpad price and value
Value for money rating:
To see what individual users think of Scratchpad's price and value, check out the review snippets below.
Meghan M.
brand strategy
Paweł H.
Sales Development Representative
Scratchpad integrations (4)
Integrations rated by users
We looked at 96 user reviews to identify which products are mentioned as Scratchpad integrations and how users feel about them.
Integration rating: 5.0 (5)
“Connecting Salesforce to an infrastructure monitoring tool offers absolutely zero value to our engineering teams, as CRM customer pipelines are entirely disconnected from server health.”
Rowan D.
Software Engineer
Other top integrations
Scratchpad support options
Typical customers
Platforms supported
Support options
Training options
Scratchpad FAQs
Scratchpad has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What level of support does Scratchpad offer?
Scratchpad offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat