Sofon Guided Solutions Reviews

Sofon Guided Solutions

Guided Selling Software

Sofon Guided Solutions

Review Summary

Pros

This enabled us to adopt the application across the organization at a reasonable pace. With the implementation of Sofon we improved the quality and precision of our quotations.

Digni van der Zande

The Aebi Schmidt Group (www.aebi-schmidt.com) manufactures outstanding, world-wide-distributed agricultural, municipal and special equipment.

Pieter L.

The user interface performance is excellent and a pleasure to use.

Kees K.

Cons

In the past, errors could easily slip into quotations and into production. With Sofon, mistakes can no longer be made.

Paul Vincent R.

This prevents mistakes from happening. Sofon also saves us time because all relevant documents are updated automatically when a change has been made.

Sjak P.

With Sofon the errors in project forms are down from 60% to 0.

Digni van der Zande

Overall rating

4.7

(26)

5

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23

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1

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92%
positive reviews
%
would recommend this app

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26 reviews

recommended

Overall Rating
  • Ease of use
  • Customer support

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Unbeaten in ease of use and value for money!

Reviewed 10 years ago

The product data and rules are maintained by the people that have the knowledge, not by it-people. Though 'off-the-shelf', the tool is highly flexible and easy to use. We could not perform without it.

Pros

The Aebi Schmidt Group (www.aebi-schmidt.com) manufactures outstanding, world-wide-distributed agricultural, municipal and special equipment. With a customized range of products and services we offer our customers appropriate solutions for almost every problem. All our products (silo spreaders, snowploughs, snow clearing machines, compact sweepers, mounted sweepers, implement carriers, transporters...

Cons

no real Cons

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    Most poorly designed software I have ever used…

    Reviewed 8 years ago

    I use SOFON as an end user. There is NO possible way to overstate how VERY bad this product is. It is counter-intuitive, buggy, and designed in such a way as to require massive amounts of additional unneeded keystrokes ans rework. Run the other direction.

    Pros

    None

    Cons

    Far too many to list, see above.

    Overall Rating
    • Ease of use
    • Customer support

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    Our price agreements with our various customers are now clearly defined

    Reviewed 8 years ago

    E. van Wijk Logistics is an international logistics service company with branches in the Netherlands, Romania, Moldavia and Ukraine. Before Sofon our quotations and calculations were produced manually in Excel. This was time-consuming and prone to errors; it was for example easy to forget a change in rates. This is why we wanted to simplify the way the rates were put together. We also wanted more insight...

    Pros

    Quickly produce uniform and error-free quotations Offers insight into the quotations we have issued to date and the effectiveness of our sales reps Price agreements are now clearly defined and our price adjustments are greatly simplified

    Cons

    no real Cons

    Overall Rating
    • Ease of use
    • Customer support

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    Sofon offers Voortman complete sales support system

    Reviewed 8 years ago

    Voortman develops, manufactures, installs and maintains CNC controlled processing machines for the steel fabricating industry and steel service centers. Because of our growing international clientele, we were looking for a complete sales support system. Sofon turned out to be very complete, so we use all of Sofon: from CRM to quotation generation and everything in between. The implementation of Sofon...

    Pros

    quick implementation ease of use the system customer history visible at a glance

    Cons

    No major cons.

    Overall Rating

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      Sales staff makes 90% of quotations without the help of Engineering

      Reviewed 8 years ago

      MarFlex is a developer and manufacturer of electrical deep well pumps for the shipping and offshore industries. The abundance of options and combinations made it difficult for the sales staff to provide an accurate quotation quickly; they often needed the help of our Engineering department. We searched for a provider who could meet all of our needs and Sofon turned out to be the best option for us....

      Pros

      No pros were added to this review

      Cons

      No cons were added to this review

      Overall Rating

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        With Sofon we can now submit quotations in various languages.

        Reviewed 8 years ago

        Bollegraaf Recycling Solutions supplies solutions for the recycling industry around the world. We offer a complete package of products that allow our customers to recover valuable materials from waste. Before implementing Sofon, we used to spend half a day carrying out calculations and another entire day making the quotation. Sofon, thankfully, put a stop to this. We have achieved significant time...

        Pros

        No pros were added to this review

        Cons

        No cons were added to this review

        Overall Rating
        • Ease of use
        • Customer support

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        Accurate and competitive quoting increases the likelihood of an order

        Reviewed 7 years ago

        WTH is the market leader in floor and wall systems for heating and cooling, for both new construction and renovation. During the past few years, the market has changed dramatically. We still receive many requests for quotations but scoring rates have gone down. Customers ask multiple suppliers for quotations more frequently. So it is critical to come up with a solid, error-free, and uniformed quotation...

        Pros

        No pros were added to this review

        Cons

        No cons were added to this review

        Overall Rating
        • Ease of use
        • Customer support

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        Montis streamlines complex order process with Sofon

        Reviewed 8 years ago

        Montis designs and manufactures high-quality designer furniture ' generally seating furniture. We implemented Sofon's advanced sales configurator to streamline our order process. During the implementation, we built about 250 models within three weeks, which is improbably fast in the configuration world. After the implementation, we noticed that our order processing had become more transparent and more customer-friendly. Entering a new fabric or leather color now takes us half an hour. This used to take us several days. We are also able to define advantageous new product/market combinations. We can definitely say that Sofon satisfies our expectations.

        Pros

        Order processing more transparent and more customer-friendly Able to define advantageous new product/market combinations Entering a new fabric or leather color now takes us half an hour instead of several days

        Cons

        No major cons.

        Overall Rating

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          Our price agreements with our various customers are now clearly defined

          Reviewed 8 years ago

          E. van Wijk Logistics is an international logistics service company with branches in the Netherlands, Romania, Moldavia and Ukraine. Before Sofon our quotations and calculations were produced manually in Excel. This was time-consuming and prone to errors; it was for example easy to forget a change in rates. This is why we wanted to simplify the way the rates were put together. We also wanted more insight...

          Pros

          No pros were added to this review

          Cons

          No cons were added to this review

          Overall Rating

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            All the Sofon-users in our company are very pleased

            Reviewed 8 years ago

            Voortman develops, manufactures, installs and maintains CNC controlled processing machines for the steel fabricating industry and steel service centers. Because of our growing international clientele, we were looking for a complete sales support system. Sofon turned out to be very complete, so we use all of Sofon: from CRM to quotation generation ¿ and everything in between. The implementation of Sofon...

            Pros

            Quick implementation (only a few months) Ease of use the system Customer history visible at a glance Link to and synchronization of our e-marketing package

            Cons

            No cons were added to this review

            Overall Rating

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              Mistakes in order-entry, production and logistics have been greatly reduced

              Reviewed 9 years ago

              JéWéRet is a wholesaler and manufacturer of mainly wood-related DIY products, like cabinet and storage systems. We use Sofon for order-entry but also for quotation and order generation. With Sofon, everyone has the same knowledge at their fingertips and works in the same way. A new sales employee is now ready to start work after only two hours of training. Our dealers can also be trained quickly. After...

              Pros

              No pros were added to this review

              Cons

              No cons were added to this review

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                Sofon, strategic tool to achieve commercial goals

                Reviewed 7 years ago

                Saval has been active in the area of fire and evacuation safety since 1925; from fire hoses to full fire extinguishing systems. Last minute requests are more and more often a day-to-day occurrence for us. So it was time for us to optimize the sales process. Thanks to Sofon, we have enabled a better workload distribution. It is immediately clear who is up to his neck in work. A colleague who is not as busy can now jump in to contribute. What a project manager used to do in his head – making decisions, calculating – now takes place systematically under the hood of the Sofon engine. Our quotation cycle time has also been shortened (from 4 hours to just 2 to 3 minutes) and the insight into our pipeline has improved. For us, Sofon is a real strategic tool to achieve our commercial goals.

                Pros

                No pros were added to this review

                Cons

                No cons were added to this review

                Overall Rating
                • Ease of use
                • Customer support

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                Sofon has helped improve our competitive position

                Reviewed 7 years ago

                Howden Thomassen Compressors ' until 2011 Thomassen Compression Systems ' designs, manufactures, installs and maintains reciprocating compressors for the oil and gas industry among others. We are active in a buyers' market. So it's important for us to be able to produce competitive quotations quickly in order to score orders. Safeguarding prices and knowledge in Sofon, has led to realistic prices, precise calculations and competitive quotations. Now that estimates are no longer being made, the expected production hours are more realistic: they have been reduced by 25%. That translates to a 2% decrease in total cost price, which means that we are now more solidly in the black. So we make a sharper profit. That in turn has helped improve our competitive position.'

                Pros

                No pros were added to this review

                Cons

                No cons were added to this review

                Overall Rating

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                  No dependence on software supplier

                  Reviewed 8 years ago

                  Rollepaal specializes in designing, building and installing high-end machines that produce plastic pipes (including PVC, PE, PP and ABS). We wanted to speed up, improve and simplify the quotation process using Sofon. Two of our staff members immersed themselves in Sofon modeling. They only needed four days of support from a Sofon consultant. We now also manage any changes or maintenance to Sofon ourselves. Now that we work with Sofon, everyone speaks the same language and quotes are offered at the same prices. We can also process requests much faster. A quotation for a complete production line can be generated within the hour; this used to take at least half a day. Even then we wouldn’t be completely sure the content was absolutely correct. Sofon helps us to prevent all kinds of errors.

                  Pros

                  No pros were added to this review

                  Cons

                  No cons were added to this review

                  Overall Rating

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                    Sofon - Complete and error-free quotations

                    Reviewed 9 years ago

                    We use Sofon at Damen Shipyards to make complete quotations for high speed crafts up to about 60 meters. With Sofon, we know that quotations are clear and error-free. That’s a big difference compared with our previous situation. Copying and pasting from and old quotation led to errors. Maintenance also was a big problem. Nowadays, when product information changes, we only need to make the change once and all relevant documents are up-to-date. As Design & Proposal Manager I also no longer have to check quotations of hundreds of pages in detail. Sofon provides me automatically with a management report by e-mail with all the deviations from the standard in a quotation. I’m especially happy with this feature! It saves time and offers us the possibility to improve the standard continuously.

                    Pros

                    No pros were added to this review

                    Cons

                    No cons were added to this review

                    Overall Rating

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                      With Sofon the errors in project forms are down from 60% to 0%

                      Reviewed 8 years ago

                      GEA Goedhart has been manufacturing heat exchangers – such as air coolers and air-cooled condensers – since 1933 for (semi)industrial and commercial applications. With the introduction of Sofon we are no longer dependent on one program and one person. In under a year’s time we filled Sofon with knowledge from all over the organization and tested extensively. This enabled us to adopt the application across the organization at a reasonable pace. With the implementation of Sofon we improved the quality and precision of our quotations. With Sofon the errors in project forms are down from 60% to 0%. Since Goedhart has become part of GEA, the Sofon model is also available to the entire GEA division. Doing business internationally has become a lot easier thanks to Sofon.

                      Pros

                      No pros were added to this review

                      Cons

                      No cons were added to this review

                      Overall Rating
                      • Ease of use
                      • Customer support

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                      Generating complete quotations & orders with incredible ease and efficiency

                      Reviewed 10 years ago

                      If you are looking for an easy to implement and easy to maintain configurator and proposal generator with rich functionality consider Sofon Guided Selling.

                      Pros

                      GEA Refrigeration has implemented Sofon Guided Selling worldwide in approx. 30 sales offices. We generate complete quotations and orders, bills-of materials and routings with incredible ease and efficiency, fully interfaced with ERP. The good thing about Sofon is that we can take care of adjustments directly ourselves. Model building, maintenance and management are user-friendly. The user interface performance is excellent and a pleasure to use.

                      Cons

                      No major Cons.

                      Overall Rating

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                        We have 15 to 20% more orders since we’ve started working with Sofon

                        Reviewed 9 years ago

                        DVC manufactures and supplies promotional communication materials on canvas. Our dealers work with the Sofon Web Sales Configurator. They are able to make calculations themselves with Sofon and are no longer dependent on our head office. This saves them and our sales office time. Our sales office works with the Sofon desktop version. The productivity of our sales office is much higher, thanks to Sofon. Sales employees can generate correct quotations within minutes, while the customer is on the phone. This used to take days! Our fast quotation lead time makes a big difference in terms of sales. We have 15 to 20% more orders since we’ve started working with Sofon. So we get more work done in less time with fewer people and obtain more orders.

                        Pros

                        No pros were added to this review

                        Cons

                        No cons were added to this review

                        Overall Rating

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                          Thanks to Sofon, we only sell profitable orders

                          Reviewed 9 years ago

                          Fri-Jado is active in the food retail and food service markets in the area of refrigeration, electrical engineering, store automation and safety. We use Sofon as a product, project and sales configurator. Putting together and organizing a complete supermarket is a big challenge. Each different section in a supermarket is dependent on what is already available or will become available in the supermarket. Sofon takes everything into account and even makes sure that we only sell profitable orders. In the past, errors could easily slip into quotations and into production. With Sofon, mistakes can no longer be made. Not even by new colleagues. They are productive within a few weeks. Previously, half a year’s training was necessary.

                          Pros

                          No pros were added to this review

                          Cons

                          No cons were added to this review

                          Overall Rating

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                            Sofon prevents mistakes and saves time

                            Reviewed 9 years ago

                            Kinkelder develops, manufactures and sells metal circular saw blades. All our product knowledge is available in Sofon. We use this knowledge to flawlessly configure circular saws and service processes (such as sharpening). As soon as the configuration is completed, bills of materials, routings and client-specific information for the laser marking machine (used for printing logos on the saws) are automatically handed over by Sofon to ERP. This prevents mistakes from happening. Sofon also saves us time because all relevant documents are updated automatically when a change has been made.

                            Pros

                            No pros were added to this review

                            Cons

                            No cons were added to this review

                            Overall Rating

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                              Error-free quotations, feasible products

                              Reviewed 9 years ago

                              Smeva manufactures walk-in coolers and freezers, cold storage units and refrigeration systems. We use Sofon at both our branches and at some dealer locations. With Sofon, we configure products and make calculations, quotations and bills of materials. It’s impossible to forget something during configuration. Error-free quotations offering feasible products can be completed within half an hour. New staff members are also productive much faster. Previously, it would take at least a year to train a new employee. Nowadays, they are already productive after two months.

                              Pros

                              No pros were added to this review

                              Cons

                              No cons were added to this review

                              Overall Rating

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                                Fast generation of error-free, complete BOMs, calculations and quotations

                                Reviewed 9 years ago

                                Nido is part of the Aebi Schmidt group. We produce spreaders and sprayers to combat ice on roads, airport de-icers, snowploughs and street cleaning machines. We configure machines using Sofon Guided Selling. Sofon makes sure that we don’t forget anything and don’t make mistakes. Error-free, complete bills of materials (BOMs), calculations and quotations are generated in 15 minutes. Thanks to the integration with SAP, the BOMs are sent directly to ERP. New staff is productive far more quickly than before. That’s why we don’t want to be without Sofon anymore!

                                Pros

                                No pros were added to this review

                                Cons

                                No cons were added to this review

                                Overall Rating

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                                  We get more work done with fewer staff in less time

                                  Reviewed 9 years ago

                                  Erbi supplies kitchen counters and worktops on customer specification. Our dealers use Sofon to configure worktops. The specifications are put through to our production department immediately, resulting in very fast order processing. Customers now receive an order confirmation within 24 hours. This used to take about 5 days. Our sales office also works with Sofon. Staff members are able to enter orders with very little training required. This has made us a lot more flexible: we get more work done with fewer staff in less time.

                                  Pros

                                  No pros were added to this review

                                  Cons

                                  No cons were added to this review

                                  Overall Rating

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                                    Complete quotations, BOMs and routings

                                    Reviewed 9 years ago

                                    GEA Refrigeration has implemented Sofon Guided Selling worldwide in approx. 30 sales offices. We generate complete quotations and orders, bills-of materials and routings with incredible ease and efficiency, fully interfaced with ERP. The good thing about Sofon is that we can take care of adjustments directly ourselves. Model building, maintenance and management are user-friendly. The user interface performance is excellent and a pleasure to use.

                                    Pros

                                    No pros were added to this review

                                    Cons

                                    No cons were added to this review

                                    Overall Rating
                                    • Value for money
                                    • Ease of use
                                    • Features
                                    • Customer support

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                                    quality stream international quotation

                                    Reviewed 4 years ago

                                    qs international company for general contracting and trading established and registered in Iraq the activities are constructions and logistics and trading

                                    Pros

                                    No pros were added to this review

                                    Cons

                                    No cons were added to this review

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