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1Password Logo

Password manager for businesses and families

(76)

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1Password Reviews

Overall rating

4.7

/5

2K

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.97/10

Reviews by rating

Suggested alternatives

lastpass
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rippling

Pros and cons

For the staff members I have helped get set up with, they are very pleased with its ease of use. Overall experience is positive which is the most important factor to me in IT.
Love this app its the best out there. I trust it and I tell my friends and coworkers about it all the time.
I like it can easily customize and manage group passwords, making the passwords more robust and stronger and safer.
Any how we should pay for this software.other than that there is no any particular disadvantage ,but unable to move an item from one vault to another directly.
Occasionally the product will stop syncing my passwords to a device. This causes problems when the database is not up to date on each device.
The lack of capability to integrate a personal account in the same way LastPass does or maybe switch between business and personal accounts easily is a shame.
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2,087 reviews

Recommended

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Erick S.

UX Designer

Airlines/Aviation, 10,001+ employees

Review source

Overall Rating

Useful and just works

Reviewed 4 years ago

Transcript

Eric S.: Hi. My name is Eric and I am a UX designer. I am in the design consultancy business and I used...

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Chris W.

Assistant Director of Housing and Residence Life for Marketing and Communications and Technology

Higher Education, 1,001-5,000 employees

Review source

Overall Rating

Best thing to ever happen to passwords

Reviewed 4 years ago

Transcript

Chris W: Hi, my name is Chris and I work for a marketing agency as the director of digital marketing...

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Doran B.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent password manager with other security features as well.

Reviewed 2 years ago

Overall we are very happy with 1Password and will continue to subscribe and recommend it. It's has been updated with new features that I know some of our team has started to utilize like the MFA authenticator and it sounds like it works well. I am very thankful for the personal license they provide for any business licensed user and the ability to share that with my spouse, so we have access to shared passwords. The ability to use the mobile app, browser plug-ins and Windows Desktop app and have them always synced is the best. Our previous solution required a file to be used and sent around to App or other systems. This is a much better product.

Pros

Secure. Easy to implement. Easy to manage users and access. Business subscriptions allows a license for a personal account per user, which you can also share with family. Excellent benefit.

Cons

I'm not a fan of the new look in 1Password for Windows 8.6.1, much prefer the look and function of version 7.9.828. Searching 8.6.x does not work as well as in 7.9.x. When you search in 8.6 it doesn't produce a list of items containing the search term anymore, it goes to the first item that has the search term. There is an "option" at the bottom of the search that says "show all matching items", but I want that to be the default and see no way to make it the default action.

RC
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Russell C.

Nonprofit Organization Management, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Secure access to all of the passwords and IT guy needs.

Reviewed 10 months ago
Pros

Secure, encrypted password management that makes life a lot easier. Being in IT I cannot describe the number of passwords I have to keep track of or how often I have to change them so 1Password keeps me working without losing my mind!

Cons

The newer version of the mobile app will remain open longer without requiring the user to sign back in so I am sticking to the older version of the mobile app.

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Ben E.

Publishing, self-employed

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Used to be great, has now lost its way

Reviewed a year ago

Describe my overall experience with 1Password using these points:- I was a longtime user of 1Password since 2010, but with their latest changes I have switched away to an independent KeePass-based solution where I control the data- Since taking a lot of VC-funding, the company has become arrogant and has stopped listening to its original power user customer base. Instead, it's chasing corporate customers who should probably use a dedicated identity management solution like Okta or 1Protect instead.

Pros

1Password is strong for non-technical people. It is easy to use and provides a secure way to store and manage passwords, especially when working with people who have never considered password management before. The password generation feature is top-notch, allowing users to create strong and unique passwords with ease.

Cons

I used to be a big fan of 1Password, but their recent changes have been a huge disappointment. Data management is a huge concern, as they used to allow users to store the password database where they wanted, but with the latest version one is obliged to use their service which takes control away from the user. They switched from being a customer-oriented indie developer to a VC-funded SaaS vendor which...

sl
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simon l.

Information Technology and Services, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great password management

Reviewed 3 months ago

great smooth service and will continue to use within the business

Pros

How easy the software was to use considering we have hundreds of logins, also likes how quick it was to setup on all devices

Cons

unable to import from previous software vendors

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Tracy C.

Computer Software, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A must have tool for me.

Reviewed 4 years ago

I've been very pleased. They continue to innovate and I rely on their product every day. Now that I've upgraded to the latest Mac OS and I have the family version I can easily keep all of my info up to date easily on all of my devices and share logins with my family when needed. I'm VERY happy.

Pros

I started using this tool over 10 years ago. At the time I was making a transition from Windows to the Mac. I had already been using a password manager for a long time and 1Password seemed to be the best option for the Mac. Over the years I continued to use the standalone plugin on my single computer. I have recently transitioned to the option that keeps all my devices synced and I can't imagine ever going back.

Cons

There were times when I had to get various versions to remain compatible with certain OS changes. Some of the newer versions of the software were not running on older Mac OS versions. The support team was helpful in getting it sorted out.

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Jennifer F.

Design, 1-10 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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very happy

Reviewed 7 months ago

It has help me in ways you could only think of on password.

Pros

The ease of using on any computer/device or browser

Cons

the price but that it for me. i see the value

NJ
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Nate J.

Food & Beverages, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Password Management

Reviewed 4 months ago

Overall, I like the software. It does what I need it to do and more.

Pros

I like the ease of use of the iPhone app and being able to access my data wherever I am via a computer. The selection of options for new items whether it be login credentials or banking information, etc is nice. You can also have your own private logins and passwords and have a shared folder with others you wish to share passwords or logins with.

Cons

My only complaint is the user functionality of the iPhone app. I find that it can be difficult to use or find some of the features within the app.

EA
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Efrén Alejandro J.

Computer Software, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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How to leave the Apple Ecosystem

Reviewed 8 months ago

I think it is really great. After using the iCloud credentials manager I was a little scared of leaving the Apple environment and the password manager was one of the greatest cons of leaving it. Importing the passwords from iCloud was really easy, it works very well, almost like a native password manager and in general I would recommend it.

Pros

The biggest pro is the option of passkey, I think it is one of the greatest features. The password are more secure in their app than in other type of password managers. It's really easy to import your credentials from other apps.

Cons

Not so many websites allow passkeys. Sometimes the website is not recognize automatically. You need to configure manually in the browser so you can only see the recommendations of 1password instead of the browser recommendations.

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Lucas B.

Information Technology and Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best in class for Password Management

Reviewed 4 months ago

Nothing but positive, its a wonderful product, easy to use, supports 2FA and Passkeys and is easy to train staff on.

Pros

After trying a number of different password managers, such as LastPass, BitWarden and Keeper we settled on 1Password due to its UI, ease of use, feature set and pricing.

Cons

The fact they don't have a MSP program just yet is disappointing, but as I write this they have just announced that it is coming.

HW
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Hugh W.

Logistics and Supply Chain, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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1Password review

Reviewed 4 months ago

The presales and post sales support teams were very informative and attentive to our requirements. The tutorials provided were also quite helpful.

Pros

The ability to manage and store critical credentials for purchased applications or customer portals along with the ability to retrieve critical passwords from departed employees when necessary.

Cons

We had an issue with email generated invitations not getting through our own firewall to invitees. We opted to provide the link via our internal email system

ML
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Michael L.

Religious Institutions, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love 1Password!

Reviewed 5 years ago

I have loved using 1Password! It has been one of the most functional resources I have used in my line of work.

Pros

1Password has been a lifesaver for me. My memory sucks, and 1 Password saves so much important information for me and has been incredibly secure through the process of protecting my passwords. I love the iOS sharing between devices, and it is amazing to have all your passwords in one place!

Cons

I hate to pay for it, but it's worth it. It isn't much for the subscription, but this is literally the only con.

DC
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David C.

Facilities Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Brilliant Software,

Reviewed 5 years ago

Previously we had a password management system which was only accessible on devices within our domain. With 1Password being cloud-based it is accessible, securely, from multiple app options as well as a browser page so gives us much more freedom to visit sites and access any details we need

Pros

The ease of use. It's very simple to administer

Cons

The price is a little high for my liking

DH
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David H.

Publishing, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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1Password manages passwords and becomes a dashboard for sites

Reviewed 4 years ago

Very efficient and easy to use. Saves an enormous about of time. Works well across platforms. Having a web interface with all sites you use regularly has a lot of value in addition to the password management.

Pros

1Password is very easy to use with both Windows and Android. You can also login in from the web and see a dashboard overview of all the web sites that you use and have passwords for. Passwords are easy to pop in and 1Password uses biometric login on Android phone which is quite handy.

Cons

Some apps are beginning to want to use biometric logins of their own which can be irritating since I prefer to limit this to 1Password. On occasion with the Android app, I need to enter 1Paaword app and copy a password and then go back to app where I need it (a few apps won't allow autofill.

AP
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Aaron P.

Information Technology and Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Fantastic Password Management, but questionable business decisions make it impossible to recommend

Reviewed 3 years ago

This is a difficult question to answer, as up until recently my overall experience with 1Password has been extremely positive. However, as a result of the questionable business decisions listed above, my experience has become increasingly soured. I simply cannot and will not recommend 1Password to anyone at this point.

Pros

1Password is hands down the best password manager on the market. It has an attractive interface, multiple sync options, a flexible password generator, and a plethora of features beyond simple password management - such as secure notes, the ability to store credit card and bank account info. In addition, it is fully cross platform, with clients for the Mac, Windows, iOS, Android and even Linux. Unfortunately, no matter how good 1Password is as a password manager, due to recent changes (see below), these Pros are largely moot.

Cons

AgileBits, the owner of 1Password, has made a number of very questionable decisions over the past couple of months, making it nearly impossible for me to recommend it, despite how good the software maybe. The long and short of it is a little over a year ago, AgileBits accepted a fair amount of venture capital money, and ever since their business model has changed drastically - going from a customer...

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Stephen M B.

Computer Software, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It Should Be Installed By Default

Reviewed 3 years ago

Overall, this is a kick-ass product! You pay for it though so you expect that level of premium upgrades and security. At $36/yr it's a reasonable expense at about $0.75/week to keep all your data in one place, secured. Again, with all of the ways, they allow you to access your information they really provide the most flexibility possible while keeping your information safe.

Pros

I'm still waiting for the horrible headline - "1Password Hacked". Thankfully, that day hasn't come and hopefully never will. The software is easy to use in either browser extension or full-application mode. I was able to make all of my passwords random 8-16 characters and different for every service I use. I feel much more secure than I did just a few months ago. It's easy to access across many devices once authorized. I have it on my computers, phone, and even watch. It not only allows passwords but some payment information, so that pesky credit card number you can't remember is always at hand.

Cons

Sometimes, I think it has to do with the site's form submission, you are not prompted to save the password you just entered or created. In that case, if it was generated with 1P, you can pretty easily find it in your password list and add the site domain and username. In other cases, where you created the password, 1P does not know it and you do need to manually add it yourself. These scenarios are maybe every 1-in-10 sites you create an account on.

sb
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simon b.

Marketing and Advertising, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Middle of the road software

Reviewed 5 years ago

The features I paid for in 1Password became free in it’s competitors and they had more features. As a single user, finding the free version of another product beating the paid version of the product I am using was galling. I switched (even when offered the free subscription with another bundled product). For small teams, this product was lacking so many of the features I needed

Pros

This was the clear (to me) leader in the field when I chose to replace the old solution I had fallen into many years back (when I was only concerned with windows desktop/laptops), and looked to a solution for Mac and mobile. As a single user it had all the features I needed.

Cons

It didn’t scale well to the use cases I had for multiple users or sharing. It didn’t get updated at the speed of other apps on mobile devices. It made it very hard to get my data back out of, to try competitors.

LB
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Lucas B.

Venture Capital & Private Equity, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Benefits of Team Collaboration with Password Management

Reviewed 6 years ago

My twin brother and I are entrepreneurs and have a venture studio. We partner with startup companies and help them build their businesses. Accordingly, we needed a solution where sharing of login credentials and secret notes worked smoothly with robust flexibility for managing user access. After using competing solutions, we realized team collaboration was not a core value of the other solutions. Fortunately,...

Pros

- Sharing and collaboration are key advantages to their solution while security is still a top priority. Any folder can be easily shared or unshared. Folders can be shared with team members and even a guest. - Flexibility in managing access to vaults. I can create vaults that are by default accessible by other administrators. Thus, I can give my twin brother (an administrator) immediate access when...

Cons

- If you have a guest user, they can only have access to one vault. It doesn’t say this in the interface, but after a few times of trying to give a guest user access to a second vault and 1pass changing the access to the new vault only and removing access from the old one, I am pretty confident this is the intended functionality that isn’t apparent within their UI. - Unable to move an item from one vault to another. Instead, if you want to item an item from one vault to another, you need to create a new duplicate item in the new vault and then delete the old one.

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Timothy L.

Information Technology and Services, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Must Have for password management

Reviewed 4 years ago
Pros

The price of the lowest tier is hard to beat, and its amazing to get passwords syncd to all my devices, I have more than 250 passwords saved in this app, and it is a huge time saver and life saver. My wife and I share the app and it gives me peace of mind knowing I'm automatically sharing all our most important information with the click of a button, if anything ever happened to me, or if I wasn't available, she doesn't need to text me for the password, and I have to text her back (which is SOOO not a secure way to share pwds). This app we both use everyday both personally and professionally, I can't recommend it enough

Cons

there are some ui things which are a little quirky, but nothing major. For example, if I'm looking in one vault and I search then things from my other vaults don't show up and I have to do a couple extra clicks to get there, it would be nice if I could automagically everytime search across all my vaults.

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Verified reviewer

Internet, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Ma favourite password manager

Reviewed 3 years ago

I LOVE 1Password, and use it everyday, for both my personal and my team (120 ppl). One other team feature I love is that with a business account every member get a free personal licence for their families. It encourages them to bring good password management habits to their homes, which is great!

Pros

First, everyone should use a password manager! It must be promoted to anyone using the internet at all. Then, among the few serious choices available, it comes down to personal preference, usability, a few functionalities that may differ. I personally selected 1Password for my team because of: - ease of use (great UI, good extensions with Chrome etc., the Mac app is great too) - user-friendly dashboard that makes the onboarding easy for new users. it was a key criteria for a team where you can met some pushback at first - some nice features like the overview of risky passwords, potential leaks, etc.

Cons

Some team management features could be added, like a better overview of logs. It would be great also to have a way to share logins 1-to-1 with another team member. I must be a design decision, but the alternative is creating a new vault shared with the co-worker, but you end up with hundreds of vaults which isn't ideal.

MR
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Michael R.

Entertainment, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Never get locked out

Reviewed a year ago

I have one good strong password that I've used for years but the sites that require uppercase letters and symbols mess that up. It's a monumental pain in the grass..Im glad I don't have to spend half the day scratching my head and digging through notes anymore.

Pros

1Password is different because it works on pretty much everything. Every device and every type of account. There are free password savers but the ones I've used don't go that far. For example one is limited to passwords filled while using a specific browser. 1Password helps me out with security in general and it has a password generator.

Cons

Paying for it isn't a pro but it is worth it.When I tried to import data from my old password saver I ran into problems and just started from scratch.

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Verified reviewer

Internet, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A life saver and works great now!

Reviewed a year ago
Pros

1Password is extremely easy to use, all features are extremely intuitive, and it will save you a lot of time.I'd highly recommend that anyone who uses 1Password downloads their browser extension, logging-in to any website will feel a lot easier once you do.This tool is so practical and easy to use, I can't see myself without it anymore.Security wise, it seems to be a step ahead of the competition, so unless you are trying to save some money, I don't see why you wouldn't go with 1Password as your solution for password management.The interface is great, I never had a question about where to find something or how to do something in it, and the apps they provide are too good, they just work.

Cons

I feel like the need to ask you to insert your password from time to time is quite annoying, but at the same time seems to make sense for security purposes.

PH
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Paul H.

Electrical/Electronic Manufacturing, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Multi-platform password and identity management.

Reviewed 8 months ago

Overall it's a great tool, it works well and I used it daily. When I first starting using it there wasn't much competition in the way of password managers but now there are a plethora of them, and several other software suites I have provide their own (ESET smart security, Avast and NordVPN) but I have been lazy and paid the annual subscription cost in preference over moving over 1,000 credentials to a new password manager.

Pros

I've been a very long-time user of 1password. My initial use case was to allow maintaining unique passwords for every website and service I use, while keeping my user details synchronized across multiple browsers and operating systems. For instance, on my laptop I use Windows Edge & Chrome, on my iPhone and iPad I use Safari and Firefox and I have previously used MacOS and ChromeOS which have also...

Cons

Originally, 1password required a 3rd party to synchronize password data across platforms, but they introduced their cloud SaaS offering to address this. They also took this opportunity to move from a perpetual license to an annual subscription model. In the last few years, 1password has steadily added features but in my opinion have been slow to address some gaps, such as automation of credentials over SSH (a feature that is only now experimental).

MH
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Mark H.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simply brilliant - impossible to live without.

Reviewed 6 years ago
Pros

Since every site really should have it's own password or so we're told by the security experts. Yet I only need ONE single password to make it all work and make it all secure. Who has the time to make AND remember a secure password for every site? Most people have enough trouble remembering both their email and their login password let alone having separate passwords for every account.. Enter...

Cons

1password v6 was hard to for luddites (and those who have little interest in computers but are forced to use them) to use and understand. Unfortunately I've had to abandon a few 1password deployments due to the users not understanding how to use it. With version 7 this looks to be significantly easier and unlikely to still be an issue.

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Verified reviewer

Computer Software, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Life changing security management

Reviewed 3 years ago

1Password leads the industry when it comes to password management. Beyond just storing login info, 1Password can secure arbitrary files/documents, text data, credit card info, Wi-Fi passwords, driver's licenses, passports, etc. Items can be organized into various vaults, some of which you can choose to share among members of your family or organization (depending on your plan) to easily keep shared...

Pros

The Apple first-class citizens approach that 1Password employs means it's an incredibly polished and pleasant user experience on any Apple device, even though it's supported on Windows and Android as well. The design language instills confidence in the quality of the product as well, as does their industry-leading stance on security and data protection. However, the single best feature in my mind...

Cons

It's hard to think of cons, honestly. Every con I can think of would usually involve some trivial nit pick which in no way affects the core experience. However, I'll list a few of them anyway. 1Password is a touch too opinionated when it comes to organizing fields, in my opinion. For some item types, 1Password mandates which fields appears, and those fields can't be moved around or deleted outright....

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Tim M.

Computer Software, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Researched and used other, 1Password is the best for me.

Reviewed 3 years ago

I originally set up 1Password with out a lot of research. It was great except I wanted the ability to share individual records without having to create a separate vault for it. This lead me to doing more research when I started my own company and I settled on Keeper. I found that wile I initially thought Keeper was cheaper by the time I bought all the optional peaces it was the same or more expensive than 1Password and much more difficult to use (partial because of having more options). I did extensive searching and testing at this point and finaly went through the effort to switch back to 1Password. Save yourself the trouble, do your research on the front side, and/or just use 1Password, it's great.

Pros

My initial experience with one password comes from setting it up for a small/med. construction company. While security may be most important in a password app. usability is right next to it. A difficult to use app might as well not be rated for security because it won't be used. I found 1Password to be user friendly even with people who are the most unfriendly toward using a computer. After useability: -Shared...

Cons

Read this as, my two feature requests, but if these are critical items for you, then be aware. -Share single items, in 1Password all sharing is done by vault and over all this is a good thing but I'd like to have persons user credentials in a vault for that person but share just that item to a junior IT person. There are work arounds but that would be nice. -Securely receive credentials as a one time...